Implementing Continuous Auditing in a Global Real Time Economy Miklos A. Vasarhelyi KPMG Professor of AIS Rutgers University Technology Consultant AT&T Laboratories Continuous Audit and Reporting Laboratory Outline • • • • • • The real time economy Going Global Measuring Business Assurance in the Global Real Time Economy Implementing Continuous Audit Opportunities and Challenges 2 The Real Time Economy Continuous Audit and Reporting Laboratory The real time economy • The objective – Reduction of latency • Inter-Process 7 Intra-Process Latency • The facilitators – – – – – Sensors – measuring transactions automatically ERPs Process Automation Dashboards Reengineering, Outsourcing, System Integration 4 Continuous Audit and Reporting Laboratory RTE • Processes that are supported by real-time systems • Processes which are monitored on a close to continuous basis • Processes that are highly time dependent • Processes where timely decisions give competitive advantage 5 Continuous Audit and Reporting Laboratory 6 1Source: GE Annual Report 2001 Going global Continuous Audit and Reporting Laboratory Going global - Preamble • Over the last 50 years technology has enabled major motion towards a global economy. • Consequently it has set into motion social change, economic rebalancing, and an unprecedented degree of across-country cooperation. • However this phenomenon of ubiquitous consequence has created a wave of challenges to the socio-technical structure of business and corporate policy making. 8 Continuous Audit and Reporting Laboratory Going Global - Friedman • 11/09/1989 (Berlin Wall) • 08/09/95 (Netscape went Public) • Three billion new people joining the fray • Work flow software • Open sourcing • Outsourcing, offshoring, In-forming • Hardware & software multifuctionality • Tools of cooperation 9 Measuring Business Continuous Audit and Reporting Laboratory •Sales ledgers •Sales •Accounts receivable •Obligations to Collect •Accounts payable •Obligations to pay •Accruals (# of pending orders) •Obligation to perform services •Business Relationships •(# of orders or inventory items to ship?) ERS (Empirical Relational System) NRS (Numerical Relational System) Mapping Represents the “real” set of relationships in the economic system Represents the set of relationships that exist In the measurement system: numerical, semantic, representational and relational 11 Continuous Audit and Reporting Laboratory RTEBIS • Very rapid business cycles • Instant need of resolution of certain business needs (for example monthly billing may not be acceptable) • Service agreements that specify certain degree of data reliability • Rapid change in the terms of agreements contingent on dynamic parameters • Utilization of Service Oriented Architectures that allow for dynamic servicing of clients and dynamic acquisition of suppliers and service providers 12 Continuous Audit and Reporting Laboratory ERS L0 L1 Environmental conditionants Business Plans L2 Lead actions L3 L5 Business activities consequent events L5 ERP NRS L6 Monitoring And L7 Control 13 Assurance in the Global Real Time Economy Continuous Audit and Reporting Laboratory What is Continuous Auditing? o No consensus on what constitutes a continuous audit o Enhanced auditor skill set o Differences from traditional audit o New audit risk model o Continuous reporting and impact on auditor’s report o Senior management support 15 Continuous Audit and Reporting Laboratory A Distinction between Continuous Auditing and Continuous Monitoring Continuous auditing does not necessarily have to generate a report; it is a process that tests transactions based upon prescribed criteria, identifies anomalies, and is the responsibility of the auditor. Continuous monitoring, on the other hand, is the responsibility of management, best defined in terms of the COSO Study control framework. Continuous monitoring, when employed by auditors, focuses on the control environment and not transactions. 16 Continuous Audit and Reporting Laboratory An evolving continuous audit framework •Automation •Sensoring •ERP Continuous Data Audit Continuous Control Monitoring •E-Commerce Continuous CA = CCM+ C(D)A CA -> Continuous Audit CCM -> Continuous Control Monitoring C(D)A -> Continuous Data Assurance Audit 17 Continuous Audit and Reporting Laboratory Unibanco – Advances to Clients Monitoring 18 Continuous Audit and Reporting Laboratory Some Key Issues • Two recent surveys (ACL and PWC) show that a large number of key companies are attempting to perform continuous audit like functions • An industry of software is evolving with ACL, IDEA, APPROVA, and others growing rapidly • Control Monitoring and Continuous Data Assurance are the main approaches • The first recorded application was AT&T Bell Laboratories CPAS effort in the 1986-1991 period • The Rutgers CarLab is working in leading applications 19 Overview of CaR-Lab examples Continuous Audit and Reporting Laboratory CAR-Lab Experiences • Control monitoring at Siemens • Transaction monitoring at Unibanco • Continuous (data) assurance at HCA • Other – Conceptual developments – Simulating Liberty – EBR work – KPMG projects 21 Continuous Audit and Reporting Laboratory Siemens' – Project Value Proposition Operational Audit Why CA at Siemens? Value Proposition • Improve Governance (Fraud Detection, SOX Compliance, Monitoring, etc) • Reduce Compliance Costs • Improve skill level and quality of work life for auditing and compliance Associates • Move closer to real time reporting capabilities • ETC…. “Value = Quality + Cost” Operational Audit COST: • Consider a large multinational corporation with 400 auditors (internal & external), each with a fully absorbed (sal./fee, benefits, travel, etc.) $200,000/yr cost for a total annual compliance cost of $80 million dollars. Assume further that the proposed continuous auditing model cost $1 million dollars to develop and implement and only reduced manual compliance effort by 25% in the firm. The annual net estimated savings or cost avoidance of this project for the firm defined above would be: $19 Million dollars (Or nearly $100 million dollars over 5 years)! Expanded Audit Coverage Significant Cost Savings Note: Leverage the model further by increasing the percentage of impact or in support of other assurance or monitoring functions and the value proposition grows. Automated Business Process Controls Monitoring Project 22 Continuous Audit and Reporting Laboratory Siemens' – Project Features • Formalize & automate internal audit procedures used for business process controls monitoring • Conduct “man vs. model” assessments • Calibrate “exception rules” to optimize model performance • Scale up to all SAP instances • Increase frequency of model application, where feasible • Transition to Approva application and extend the model where optimal 23 Implementing Continuous Audit Continuous Audit and Reporting Laboratory • Background – While technologies of continuous audit have been extensively discussed and are progressively emerging the more mundane issues of their implementation in a sociotechnical environment have been neglected – http://www.theiia.org/itaudit/features/in-depthfeatures-2-10-08/feature-2/ 25 Continuous Audit and Reporting Laboratory 1. Priority Areas 6. Action and Reaction 2. Rule Audit Control Panel 5. Follow-up 3. Frequency 4. Parameterization Six steps of process implementation 26 Opportunities and Challenges Continuous Audit and Reporting Laboratory Opportunities for business and research (1) • Control system measurement – We are in a pre-paradigmatic stage of control documentation and measurement – We do not know how to monitor controls in large ERPs – We do not know how to provide a really supportable opinion on controls – We do not know how to rate combinations of controls • Business Process Monitoring and Alarming – Auditors have to carve a position on the new monitoring and control environment – Auditors can collect exception “alarms” as trusted parties and incorporate these into evidentiary matter – Auditors can be “trusted” 28 Continuous Audit and Reporting Laboratory Opportunities (2) • Automatic Confirmation Tools – Confirmations will have an increased evidentiary role with eventual elimination of population and integrity worries – Intelligent confirmatory tags can do much – Database to database hand-shaking will be medium – Business opportunity for auditors • Audit bots (agents) – Many of the basic audit functions can be emulated by software – These must be eventually developed by the profession to work hand-inhand with human auditors in the new audit world – These agents will work on all areas including: 1) audit planning, 2) analytical reviews, 4) confirmations, and )5 evergreen opinions 29 Continuous Audit and Reporting Laboratory Opportunities (3) • Collecting forensic trails – Auditor “black” box • Publishing real-time authenticated reports for different compliance masters • Publishing FD independent compliance reports 30 Continuous Audit and Reporting Laboratory Challenges • Standards are needed for CA – Audit monitoring needs to be defined – Types of evidence are to change and must be reconsidered – Independence needs to be re-defined • The billing model has to be restructured to bill on function not hours • Audit firms must put improved knowledge collection and management processes to feed their audit analytic toolkit • Audit firms have to engage in auditor automation and pro-actively promote corporate data collection during-the-process • Value added must be justified in terms of data quality 31 Continuous Audit and Reporting Laboratory • Conclusions – Attention must be paid to the organizational processes that implement continuous audit – There are 6 key steps to progressively implement a CA program module by module – The CA process is dynamic and CA management will change schedule and parameters of each process – The organization of the audit process must be evolved progressively 32 Issues Continuous Audit and Reporting Laboratory 34
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