Building Technologies
In better airports
the buildings also play
their part.
People at airports
?
„What can we do to encourage passengers to come again? And ensure they
spend more time in shops and restaurants than standing in line?‘‘
!
„The best way is to provide comfort, security and rapid
handling. Then everyone's happy and everything keeps
moving, including baggage.‘‘
peop
Neither perspiring nor shivering
Faster, cheaper, more reliable
As building technology specialists we are
If they can, passengers avoid airports where
familiar with every climate. So we ensure that
check-in procedures are inefficient or cause
people at airports neither perspire nor shiver,
prolonged waiting times. In this case biometric
but feel thoroughly comfortable. In large halls.
processes such as iris or fingerprint scanners,
Or in small rooms. To do this we control heat-
speech and facial recognition systems are the
ing, air conditioning and ventilation, as well as
optimum solution: they are considerably fast-
relative humidity, shade and lighting accord-
er, more reliable and less expensive to operate
ing to the latest technical standards. Precision
than any check performed by human person-
automatic control technology also reduces
nel. Especially for frequent flyers and airport
costs, since the room climate is ideally adjust-
employees, the benefits of biometric identifi-
ed and is corrected automatically when
cation is already obvious.
changes occur.
Combined access and attendance control
By controlling admission to a building, to cer-
tain floors, zones or rooms for a limited period
of time we reduce the risk of unauthorized ac-
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cess. However, the system can be combined
Development and maintenance safeguard investments
the context of the multifunctional use of cor-
Siemens Building Technologies is continuously developing its systems in all
areas. This keeps them up-to-date, while backward compatibility safeguards
the investment. We also ensure the highest possible availability of the systems
through regular on-site maintenance cycles and external diagnosis via modem.
Our customers all over the world also value the local proximity of our advisory
and service teams. We can therefore be on the spot immediately at any
airport, around the clock.
not only with intrusion detection facilities: in
porate cards, personnel identity cards can also
be used for recording attendance, with direct
data transmission to payroll accounting. In a
further application the identity cards become a
cashless method of payment: for example, in
canteens, car parks, gas stations, car wash
lines or any other incidental services requiring
Facial recognition – in the airports' interests
Siemens is resolutely pressing on with development in the patented technology
of three-dimensional facial recognition. Cooperation is therefore being pursued
with leading global suppliers in the field of biometrics. This most advanced biometric process is attracting considerable interest among all those with an interest in security and rapid handling, such as the police, the immigration authorities and, of course, airports. Biometrics will also increasingly be of economic
interest, since national or international authorities will require biometric screening of all passengers sooner or later.
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payment. The system thus simplifies administration for both parties, the airport and its
personnel.
Wireless video using W-LAN (wireless LAN)
The reference to W-LAN here is in the context
of a new security concept. Our solutions transmit video images in real time to the security
control center or the PDAs of security services
personnel – all without using any cables. This
makes video surveillance infinitely flexible and
considerably less expensive compared to solutions with cable-borne transmission. And the
closed-circuit transmission protocol of our
W-LAN makes it totally secure against attack,
of course.
ple
So people want to come again
A positive impression of an airport is a combination of many factors: physical well-being,
rapid handling, the range of services on offer
and a feeling of security – both personally and
with regard to one's baggage. It is obvious that
taking this kind of trouble over people at airports also boosts revenues. Passengers and
visitors are more active and inclined to spend.
And the personnel of the airport, shops and
restaurants are more productive. Without
knowing exactly why, people feel good –
and want to come again.
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Genuine alarm – guaranteed
The Siemens fire detection system is regarded by experts as the first in its class. The
smoke, flame, air sampling or multi-criteria
detectors identify any evidence of fire,
however weak, by means of multi-layer
signal analysis and intelligent evaluation
algorithms. This is why we issue a genuine
alarm guarantee in many countries. Take
us at our word: we really do guarantee
that every alarm is genuine.
Controlled evacuation
If evacuation is necessary, one thing is required above all: keeping calm. This calls
for a solution that communicates clear information and rules of conduct to people
in order to guide them out of the danger
zone without panic, either into the open
or to other parts of the building. Siemens'
systems have been tried and tested for
every emergency and thus facilitate controlled evacuation.
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?
Cargo
„Can risks and losses in cargo operations really be
reduced further?‘‘
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!
„Of course! By using systems that enable any type of cargo
to be handled gently, safely and yet quickly. From the time
it arrives until it continues on its journey.‘‘
Ca
These costs are avoidable
The security control center is on the ball
Whatever hazard our highly sensitive multi-criteria detectors identify on the periphery of the building services control system is transmitted instantly as an alarm
to the security control center. The signals are evaluated there and the planned
intervention actuated automatically or manually: for example, alerting the firefighting service, the ambulance service and the airport police, actuating extinguishing systems or organizing evacuation.
Each zone needs its extinguishing agent
When the fire detection system indicates a fire outbreak, fire-fighting operations
commence immediately. Siemens has the appropriate wet or dry extinguishing
agent for each zone in order to prevent further damage due to unsuitable extin-
guishing. However, intervention management is also a decisive factor. The entire
alarm and extinguishing process is therefore conducted by a control system that
facilitates rapid and effective intervention.
Cargo has hardly arrived and risks are already
lurking. Merchandise stolen. Foodstuffs rot-
ting. Plants drying up. Animals falling sick in
poor conditions – the list of possibilities is endless. But these losses are detrimental to one's
image, cause annoyance and generate costs:
administrative costs to deal with the damage.
And higher insurance premiums to cover the
losses.
Solutions between check-in and check-out
There will always be a residual risk, of course.
Nevertheless, potential losses can be reduced
to a minimum or prevented completely by
taking appropriate action. Siemens supplies
modular systems featuring solutions that have
been tried and tested worldwide: against theft
and loss. And for the climatic conditions that
merchandise and baggage need – from checkin to check-out.
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Ensuring that cargo is moved on fast
and intact
Rapid logistics processes do not conflict with
security checks and careful handling of cargo.
This also includes the necessary air conditioning. Siemens automatic climatic control technology demonstrates its qualities for all kinds
of animals and for all perishable goods that
require specific climatic conditions. There will
no longer be any „lost” merchandise in future.
Radio Frequency Identification (RFID) provides
each cargo unit at check-in with a transponder
that clearly identifies the shipment and indicates its precise location. So if an item disappears from sight, this is not a problem. RFID
shows where it is to be found.
Everything under control
rgo
To enable handling processes to be monitored
and unusual occurrences to be detected and
tracked, our video systems make a continuous
record of events at any given location and
transmit this to monitors. The stored images
can thus be evaluated later at any time with
precise reference to time and location and provide important information on people and
events.
Pictures of unexpected movements
Our cameras equipped with evaluation software for motion detection transmit images
only when something actually moves unexpectedly in the defined surveillance zone. This
considerably enhances the readiness of re-
sponse of the security services. The software
detects any deviation from a defined reference
state and actuates the required response, such
as visual and written reports or an alarm, as
well as recording the event.
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No further danger of explosion
In order to prevent even the hint of a fire or explosion hazard arising, our highly
sensitive gas detectors are capable of totally deception-proof identification of
concentrations of combustible gases in the atmosphere. Countermeasures are
initiated automatically, such as disconnecting gas supplies, regulating ventilation and alerting the security control center.
The building and surrounding area barrier
The peripheral surveillance security concept starts at the outer shell of a build-
ing. Intruders are electronically detected and reported at exposed points such as
doors and gates, windows and light shafts. This protection can be extended to
the area surrounding the building. In this case we employ mechanical obstacles
such as fences and barriers, as well as electronic detectors and surveillance
systems.
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Airport Business
?
„We aim to boost income from airport operations and
reduce costs. Have you any ideas?‘‘
!
„We do. Let's talk about enhancing efficiency, for
example in the fields of energy and security. We
have more ideas, too.‘‘
Busine
Efficiency has an impact everywhere
Energy, but only when needed
If sunshades or ventilation operate only at the
Costs rise when lights stay on and the air con-
push of a button, that still isn't energy man-
ditioning system continues to operate for
agement. We use this term only when mod-
hours in a waiting room although it is unoccu-
ern systems ensure demonstrable efficiency
pied. By contrast, costs are reduced when a
in the operation of building services. And by
system is aware of passengers entering this
efficiency we mean maximum effect at mini-
room, thus enabling it to air-condition the
mum cost. Siemens has installed systems of
room just a few minutes in advance in re-
this kind in airports throughout the world. So
sponse to the current sensor readings. The
we are also familiar with a wide variety of
lights are also switched on only when the
conditions and requirements.
advance motion detector senses a movement.
As soon as there is no longer anyone in the
room, it returns to its former state.
The savings add up
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The example quoted amounts to energy on de-
Alternative financing options
plied by the number of applications for the air-
Depending on circumstances, debt financing of building services systems is an
interesting option for airports. Various leasing contracts are also a possibility.
Financing is handled by Siemens Financial Services or arranged by them with
other financing partners.
mand. If the potential for savings is now multiport as a whole and calculated over a year, the
reduction in energy costs is substantial. Including the unquantified image enhancement for
environmentally friendly operation. Further
Systems expansion and migration
Safeguarding investments is one of Siemens' overriding principles. Our systems
are therefore continuously being further developed. And they are designed in
such a way that they are capable of modular expansion. The new systems are,
of course, backward compatible, thus also enabling older systems to be integrated. This benefits you, since modifications can be spread over an extended
period and budgeted more appropriately.
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capital expenditure on power supply systems
is also eliminated.
Performance Contracting – a good deal
Your local partner
You'd rather invest in your core business than
We hear again and again how valuable our lo-
in building services? Then Performance Con-
cal presence is. Siemens maintains a team at
tracting is the proven solution: Siemens quan-
the ready around the clock for each airport in
tifies contractually guaranteed savings on the
its care. Systems consultants and service tech-
operation of technical facilities such as heat-
nicians are proficient in energy management
ing, ventilating, air conditioning and electric
at airports. You therefore save time and money
power. The cash saved is utilized for ongoing
through this alone, since planning, installation
optimization of the systems. This results in
and operation are performed efficiently from a
further economies. At the end the savings
single source.
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More rental income, less
additional investment
More shops and sales outlets stimulate business
and generate additional
revenue, but also additional investment to prepare
the relevant environment.
Siemens offers you professional energy manage-
achieved in excess of the agreed reference
ment, so that higher ener-
figure are divided, or we make up any short-
gy consumption does not
fall in achieving the required economies. You
inevitably result in higher
therefore invest nothing in modernizing your
capital expenditure. Pas-
systems, but at the same time benefit from
sengers and visitors will
the savings achieved.
appreciate the expanded
ess
range on offer.
The atmosphere has
to be right
Duty free shops, restaurants and boutiques boost
airport revenues especially when the atmosphere is
right: temperature, ventilation, air conditioning,
lighting, music, fragrance
– whatever you want to
do for the retail tenants,
we can implement it. This
also attracts new businesses, so that the range of
outlets further enhances
the shopping experience
– and increases revenues.
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Airlines
?
„How do we remain a favored destination for airlines? And also without having
to keep driving up costs.‘‘
!
„Above all, airlines want secure, yet fast handling and a
pleasant climate. We show you what it's worth to you to
make this commitment.‘‘
Slots represent a challenge
Time to spare rather than standing in line
Faster check-in, faster passport control, faster
The task is „to prevent bottlenecks – and if one
transfers within the airport, faster cabin bag-
does develop, to clear it again as quickly as
gage inspection, faster handling of baggage
possible.” One way of doing this is to automate
and cargo – plus higher security standards.
check-in and passport control or bring it for-
Each and every one of these areas can be opti-
ward in terms of time and place. Our systems
mized. This is exactly what airlines are most
for access control and rapid biometric identifi-
interested in, since they are under almost per-
cation are an essential component of a com-
manent pressure to retain their slots. If an
prehensive security concept. With advance
airport exploits the latest potential to the full,
check-in we can also incorporate security con-
it scores points with the airlines. Siemens has
cepts at hotels and railway stations into those
solutions that pay off in all the areas men-
of the airport. Passengers who are already
tioned here.
checked-in then no longer have to endure the
stress of standing in line; they have time for
relaxed shopping. The time gained in this way
benefits airlines and businesses.
Less comfort, lower costs
Diverse trends are currently apparent at airports. The so-called budget airlines optimize
their costs by exerting severe pressure on charges and simplifying their offering and handling
processes equally radically. In the harsh com-
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Onboard video with live streaming
Security standards in aircraft also include video surveillance of cockpit and cabin
with the ability to transmit the images in full or in part directly to ground control. Here Siemens offers solutions which enable events on board to be tracked
in case of emergency. Specialists can then organize intervention ideally from
the ground.
Security through personnel training
The operation of our systems is especially user-friendly. Nevertheless, it is very
important in the interests of security, efficiency and motivation to familiarize
users thoroughly with the way systems work. Siemens instructs and trains your
personnel and also assists them in practicing alarm situations.
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petitive environment other airlines will also
have to reduce their costs. It is important in
Ai
this context to invoice energy consumption
and airport services with accurate timing – for
example with an „energy on demand” management system from Siemens.
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First class – top-quality service
The large airlines are contrasting their offering
all the more clearly by providing their higherpaying passengers with correspondingly greater comfort. In the VIP segment in particular it is
a matter of guaranteeing the highest standards of comfort. It goes without saying that
the climate in the lounge, for example, should
be no less than ideal. We know how to achieve
Experience and know-how for all types
of airport
Siemens is familiar with airports around
the world that are operated entirely or
partly by the airport or the airlines. In their
work, our airport specialists incorporate
in their local teams the experience and
know-how as added value to optimize
these airports.
irlines
this. For top-drawer customers the biometric
flight identity card is becoming a welcome
travel companion. It gives a good feeling of
being a known airline guest. And it automates
largely independent processing at check-in and
boarding. The associated customer loyalty
aspect is, of course, a welcome side effect of
rationalization, and also of the higher security
requirements in airport and airline operations.
References in all countries
The fact is that solutions from Siemens are
installed worldwide in virtually all well-
known airports. From small, regional air-
ports to major international hubs, Siemens
is in the immediate vicinity to provide care
for well over 1000 airports – and more are
being added all the time. That's why we
are content to let references speak for the
potential of our services.
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In
?
Investors
„What is your advice for ensuring that investors have total confidence
in the airport's operations? And that above all they can rely on their
return on investment?‘‘
!
„In the field of building services and process technology
it is always best to ensure a high standard of operations
over the long term. Our customers have always had good
experience of this.‘‘
Quality for the world's airports
Investment is a matter of confidence. That's
why we focus on quality, in every area. If you
work with quality solutions for passengers and
personnel, in cargo, in airport business and for
airlines and shops, quality will also be the
feedback. For us this means demonstrable
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results that have a financial impact. We can
say this from many years of experience with
Profitable rationalization
Both higher revenues and lower costs contribute to increased profits. However,
revenues can often only be increased to a limited extent, in some cases not at
all. On the other hand, in many cases there is plenty of potential for reducing
costs, for example through rationalization and improved efficiency. With the
continuous further development of solutions such as those offered by Siemens
in the fields of surveillance, handling or energy management, cost reductions
are easy to achieve with higher performance.
No failures – no cost of failures
Costs are also reduced by increasing the availability of the systems. Stoppages
cause irritation, more work, agitation, loss of confidence and all the costs associated with the interruption. Siemens reduces potential downtime virtually to
zero by means of technically mature solutions and regular maintenance cycles
that keep systems in working order.
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specialized products and services for airports.
With „Total Building Solutions”
Siemens' response to investors' requirements is
based on two solution approaches. We call the
first Total Building Solutions (TBS). In the case
of airports this includes the integration of heating, ventilating and air conditioning, systems
for access control and intrusion prevention,
passport control and customs inspection, as
well as fire alarm and fire-fighting. In practice
it is apparent again and again that those who
approach an airport as a total system – as we
do – automatically assemble the right solutions for it.
nvestors
And with „Totally Integrated Power”
We call the second approach Totally Integrated
Power (TIP). This involves providing electric
power and distributing it in the airport. The
offering ranges from emergency power sup-
plies through co-generation of heat and power
to management of power consumption as
required, in order to reduce costs and at the
same time prevent shortages and power
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Confidence in a strong brand
The Siemens name stands for more than a
strong brand. Siemens also signifies solutions that prove their qualities over the
long term. Investors are willing to put their
trust in such brands, since they know from
past observation that their success will
failures.
continue in future. Otherwise the compa-
Profitable and reliable
are today. This is also true of us.
The benefits of these two solution approaches
(TBS and TIP) are what interest investors: a
functioning and profitable airport operation
plus long-term security of the capital invested.
Apropos capital: we have already mentioned
under the Airport Business heading how the
modernization of energy management can be
financed efficiently via Performance Contracting. Other financing options are borrowing or
nies in question would not be where they
Networked with the world of Siemens
The fact that Siemens has such a wideranging network proves its value again
and again. Runway lighting or baggage
conveying, integration of IT systems or
safeguarding energy requirements – as
a part of Siemens and its partner organizations we can offer you a leading-edge
leasing via Siemens Financial Services.
solution in virtually every aspect of tech-
The efficiency of the overall offering
services „from a single source” from one
Our modular offering is the key element for
nical infrastructure. That means efficient
of the world's leading suppliers.
the effective and economical implementation
of the planning, installation and operation of
the various systems by the same supplier. We
also supply partial solutions and combine
them with third party systems, of course. Open
standards enable this to be done without any
difficulty. However, whatever approach is
adopted, we know that any solution is only as
good as it proves to be in hectic, day-to-day
operations. That is why we stand by to support
an airport throughout a system's lifetime.
Welcome to Siemens.
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Siemens Switzerland Ltd
Building Technologies Group
International Headquarters
Center of competence for airport customers
Gubelstrasse 22
CH-6301 Zug
Phone
+41 41 724 24 24
Fax
+41 41 724 35 22
www.sbt.siemens.com
www.industry.siemens.com/airports
Building Technologies
Subject to change • Order no. PP 677 eJ •
© Siemens Switzerland Ltd • Printed in Switzerland
The information in this document contains general descriptions of the
technical options available, which do not always have to be present in
individual cases. The required features should therefore be specified in
each individual case at the time of closing the contract.