The Changing Face Of
Volunteerism
NSRPH Conference 2013
Max Chauvin
(902) 240 7272 or
[email protected]
WARNINGS !!!
• The WAR for Talent is on !
• Hard work ahead !!
• Hamburger is around the corner !!!
• If it isn’t broke … we need to break it !!!! (because
it is going to be broken soon)
• What got you here will not get you to the next
level (or even keep you where you are)!!!!!!!!!
How Is Volunteerism In NSRPH?
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How Has Volunteerism Changed
• Less volunteers in Canada
• Remaining volunteers have less time
– Not true in Nova Scotia
• Concerns with liability continue to grow
• Responsibilities being increasingly
downloaded to service organizations
• Governance accountabilities increasing
• Fund development increasingly important
How Have Volunteers Changed
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Volunteers want more specific experiences
Volunteers don’t want to fund-raise
Volunteers want to make a contribution
Volunteers don’t want to go to meetings
Volunteers will not work with toxic people
or in toxic environments
Put The Work In
• Give up 10% of your budget OR
• Give up 10% of your people
• Which would you choose?
• Does this reflect what you do?
Your day timer knows everything.
If you care you showed up.
What Is The Problem
& Deal With It
• Poor group dynamics
• Lack of engagement
• Confusion over roles
Some People Need To Move
S
K
I
L
L
Minimize These
Activities
Maximize These
Activities
Poor Match
Great Training
Opportunity
Move On!!!!
Enjoyment / Satisfaction / Fun
Get Clear On Our Priorities
Now
Future
Give People A Real Job
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Make a real difference
Not busy or ‘form’ work
Use their gifts
Understand the dramatic difference their
work makes in the lives of those
you serve
• Hold people accountable
Success Leaves Clues
• Why are you a volunteer with your
organization?
• Why are you (position)?
• How did you become involved?
Try A New Place To Recruit
• Open houses
• Vol. resource center
• Presentation to community
groups
• Dinner / Lunch / Tea
• Sport event
• Newspaper
• Brochure
• Doctor’s office
• Internet
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PSA
Poster
Video
Service & Other Clubs
Education event
Church / Synagogue
Schools & Universities
Retirement groups
Welcome wagon
Malls / Theaters
Start Talking To New People
Ask (recruit)
New People
The ‘New’ Math???
16,000 live here
We talked to the same 25 we always have
= No volunteers left anywhere (15,975)
Ask In A New Way
• Hi
• Who we are and what
we do
• Looking for someone
to …
• We are approaching
you because …
• The benefit to the
community will be …
• The benefit to you will
be …
• Ask what they think
• Listen to answers
• Respond
• ASK THEM TO
VOLUNTEER!!!
• Follow - up
Have A Plan
• What skills are you looking for?
• Who in your community might have those
skills?
• What is the hook for them?
• Where could you connect with them?
• How will your message be more memorable
than the 1000s of others they will see?
Develop Terms Of Reference
• Position name
• Incumbent name
• Term or length of
commitment
• Overall function
• Committee &/or group
participation
• Authority or reporting
relationships
• Specific duties and
responsibilities
• Desired skill set
• Knowledge required
• Results expected
Engage In New Ways
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Partnership
Skype, Facebook, Twitter, Conference calls
‘Delphi method’ for projects
Short commitments
Real leadership opportunities for those who
want them
Teach Me How To Do My Job
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Skills
Knowledge
Support
Feedback
What’s next
Make It A Great Experience
Safe &
Secure
Wowed!
Fair
Grown
Fun
Made A
Difference
Belonging
Recognized &
Appreciated
Recognize People In A Way
That Matters to THEM!
• Certificate / Medal
• Scrapbook
• Allow people to do
presentation
• Gift
• Conference or training
• Volunteer of the …
• Thank you note
• Thank you to family
• Human interest story
in paper
• Roast
• Plant a tree
• #1 Thank you from
participants or
beneficiaries
Need More Help?
[email protected]
(902) 240 7272