Service User Member Involvement Team – SUMIT Seeing Better Together Minutes: Wednesday 29 April 2015 1. Welcome and apologies Present: Paul Baskcomb (PB chair) Stella Hodgson (SH), Shamaila Kauser (SK), Sheila Long (SL), Matthew Galtress (MG) and Julie Scarle (JS staff rep & Minutes). Apologies: Catherine Norcliffe (CN), Kay Dear (KD), David Butler (DB) and Neana Lawson (NL NFB). Absent: PS Chair for next meeting MG, JS to take minutes. 2. Minutes from February meeting The minutes were approved. Action: JS to publish Minutes on website and place on notice board. 3. Matters arising: a) SUMIT membership: After consideration, Jay Roe confirmed that she does not wish to join SUMIT as she hasn’t enjoyed committee work in the past. JS to ask staff for ideas for new SUMIT members and SUMIT members to consider recruiting new members from amongst the groups they attend. SUMIT currently has 10 members, 7/8 of whom are active, with a capacity of 11. It was agreed: that until such time as SUMIT has 11 members and people who failed to attend regularly were blocking others from joining, to take no action, but to keep the situation under review. b) Drop in/e-mails and suggestion box Spam mail on SUMIT email. Suggestion box contained two items: i) Note from service user, Carole (second name not provided) suggesting that My Sight Notts should invite a member of the Royal Family to visit the charity as a way of getting publicity and raising the organisation’s profile. JS explained that this would fall under her job role and she was happy to respond to Carole to thank her for the idea and say that when a suitable opportunity, such as the opening of a new centre, arose, My Sight Notts would do all it could to secure a VIP visit, but there needs to be an event taking place, a launch happening, a new building to be opened that My Sight Notts could consider inviting a VIP to attend. There were currently no such opportunities in the pipeline, but she would reassure Carole the charity would keep this under review. ii) Note from SUMIT member, SH suggesting that the charity organise a day trip to Hampton Court for the palace’s 500 year celebrations. This was passed to Services Manager, Emma Cruickshank (EC), who thanked SH for her feedback but said it had been agreed with Trustees and with SUMIT, that until the charity’s finances were in a stronger position, it would focus its day trip activities on local venues where the mini bus could be used instead of visiting places a long way from Notts where a coach would have to be hired, making the trip prohibitively expensive. Action: JS to respond to Carole SUMIT members thanked Stella Hodgson for promoting the Suggestion Box to her arts group and agreed that other SUMIT members would proactively promote the Suggestion Box at the My Sight Notts activities which they attended. JS also confirmed that she has updated the information on the front of the SUMIT Suggestion Box, which was an action from the previous meeting. 5. Courtesy calls A new topic for further courtesy calls was discussed and JS said that it was likely My Sight Notts would be requesting SUMIT involvement in further consultation work for the Reaching Communities application. She also suggested that a potential topic for future courtesy calls might by the My Sight Nottinghamshire magazine, My Magazine. Did service users read it? Did they like it’s current and format? Would they prefer a different type of newsletter, for example an e-newsletter? Would they prefer a different content, such as puzzles and brain teasers etc? SUMIT agreed that My Mag would make a good topic for a future courtesy call session. Action: SK to draft sample questions. 6. Raising the profile of SUMIT The new SUMIT leaflet was approved. Action: JS to ask Touch Transcriptions to transcribe into Braille and audio format and to print off 20 copies to be kept in the SUMIT box. JS confirmed that she had followed up on an action from the previous meeting and had spoken to Sarah to ask if SUMIT could have a display at the next My Sight Notts exhibition in order to promote their work. Sarah had welcomed the proposal and the next exhibition was due to take place on Wednesday 20 May 10am until 2pm. PB asked for volunteers to man the stand and SK agreed to man it from 10-12 and SH agreed to man it 12-2pm. Action: JS to confirm with Sarah. 7. Engagement events It was agreed to review the date and subject of the next event at the July meeting. 8. Membership scheme Final changes to the membership rules were discussed and PB was asked to give the document a final read before it was submitted to the Trust Board meeting on 14 May. SUMIT was happy for PB to submit the final version straight to JS for circulation to Trustees. Action: JS to await comments from the Trustees and then use the rules to draft a user-friendly membership booklet and bring to the next SUMIT meeting for comment. 8. Services update EC My Sight Nottinghamshire’s Services Manager attended the meeting and provided a services update. a) Holiday provision EC informed SUMIT that due to the costs, My Sight Notts would not be offering an annual holiday this year and that all service users who had accessed the holiday in the last three years were being written to to explain the situation. She explained that the holiday cost the charity £2,000 to deliver. To meet these costs holiday makers would have to pay an extra £150 each on top of existing holiday costs to meet the cost of providing volunteer sighted guides and staff etc. This would make the holiday cost prohibitive for most service users. b) Day trip provision EC said that following the SUMIT consultation on day trip venues it had been agreed to deliver a programme of local day trips. She explained that the charity had not appointed a new Social Coordinator because as plans currently stood; this post would be funded by the Big Lottery as part of the Reaching Communities bid. SH asked what would happen to the post if the bid was unsuccessful and EC confirmed that My Sight Notts would meet the costs of the post from its own funds, but that it made sense to wait to see if the Reaching Communities application was successful before the recruitment process began. She said as an interim arrangement two members of staff had been asked to increase their hours to deliver a programme of day trips and young people’s services from June. These trips would be to local venues and would be subsidised by My Sight Notts, but costs would be kept low by using the mini bus and not hiring a coach. EC said that social activities had been highlighted as important in the recent survey of service users and that the charity was committed to delivering a programme of social activities in the future. c) Support Centre opening times EC also updated SUMIT on the progress of the pilot project to extend the opening hours of the Support Centre. She said that no one had visited the support centre during the early evening and so extended evening opening hours would be stopped. People had visited the support centre for its Saturday opening sessions, but these numbers had dwindled over the last 12 months, and now seemed confined to special events held on a Saturday. It had therefore been decided to limit Saturday opening to special events. PB asked what the attendance rates were for normal support centre opening times and EC said numbers have been dropping and she would be reviewing this with Sarah as part of a wider review of services for Reaching Communities. Action: SUMIT asked to be kept informed. d) Shared space scheme for Station Street EC then informed SUMIT of a local campaign opposing a shared space scheme for Station Street in Nottingham, which if implemented would see pedestrians share the same space with cars and cycles. She said My Sight Notts was working with NFB and Guide Dogs to oppose the plans and to raise local awareness about the danger posed by such schemes. SUMIT wished the campaign every success and thanked her for the keeping SUMIT informed. 10. Any other business a) Reaching Communities Michael Conroy (MC), Chief Executive of My Sight Notts attended the meeting to provide an update on Reaching Communities. MC informed SUMIT that our application had been approved for stage one and we would now be going forward to stage 2, the deadline for which was August this year. MC thanks SUMIT for their support with the bid and for its consultation of Oct 2013, which had highlighted the need for more service provision in the north of the county, which had inspired the Reaching Communities project. b) Move from Ortzen Street MC updated SUMIT on plans to sell or rent Ortzen Street, He informed them that the building had been viewed by a number of local charities – some more than once – but that he anticipated it would take some time to find a buyer or tenant. He explained that the current property market was buoyant and prices were increasing, which may make price negotiations more difficult. He said that he had viewed a number of possible sites in Nottingham city centre but he wouldn’t be able to move on them until a buyer/tenant had been secured for Ortzen Street. SL asked if he planned to consult service users before deciding on a new building and MC confirmed that service user representatives would be kept informed and consulted. c) MC also talked about the Sight Loss Charter, how it linked to the UK Vision Strategy and about his plans for moving the Nottingham Vision Strategy forward. d) MG asked if there was an update on the befriending project proposal that Martha Highton had discussed with SUMIT earlier in the year. EC explained that befriending services formed a large part of the Reaching Communities application and so plans for the service had been put on hold until the outcome of our application was known. 11. Next meeting PB asked if the time of the May meeting could be moved from early evening to the morning. SUMIT agreed that the time of the May meeting would be changed to 9:30am and that the June meeting would then take place in the early evening. MG acknowledged that the March SUMIT meeting didn’t take place and wondered if this was because JS was on annual leave and unavailable to take Minutes. MG suggested that SUMIT should try to recruit another Minute-taker so that meetings didn’t have to be cancelled in future. JS explained that she had asked Martha to recruit volunteer admin support for SUMIT but no one had come forward as yet. PB said the meeting in March had primarily been postponed due to it’s close proximity to the Easter holidays, which meant many SUMIT members were unable to attend. He also said he believed that the SUMIT minute-taker would need to understand the process and the agenda for the group in order to take proper minutes. Action: JS to ask Martha to keep looking for SUMIT admin support. May 27 9:30am-12pm June 24 4:00-6:00pm July 29 9:30am-12:00pm
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