Week 7: Optimal Capacity Utilization and Emerging Project Management Approaches - Discussion The UPC Model and The NCTP Model (graded) Shenhar and Dvir discuss two frameworks used to classify projects: the UPC model and the NCTP model. Define each model. How do these models differ? How does the knowledge of these models help/hinder an organization? Responses Response Models... Author Instructor Ohayia Date/Time 8/18/2012 7:58:22 AM Class – As you explore this week’s discussion questions I would to share some perspectives on models. Models are used to simplify assumptions when real world problems are too complicated to solve otherwise. Models are really an approach to project management. In order for the project to be implemented project manager and project teams must select appropriate model that will be used to implement the project. Who wants to get us started??? Enjoy the Discussion, Professor Ohayia RE: Models... Tiffany Bullard 8/22/2012 9:15:06 PM I think it's very important that the project manager knows exactly what the project plans to accomplish (scope) before it chooses the model to use.. If it is done prematurely before all of the variables are examined it can certainly jeopardize the success of the project. Choosing the correct model is the first step and most important steps of the project. RE: Models... Kim Easter 8/22/2012 11:13:12 PM UCP, uncertainty, complexity, and pace are identified as three dimensions to distinguish among projects. The model for, a context- free framework for selecting the proper management style. (Morris 179) The NCTP Model is the central framework that has evolved from our studies for distinction among projects. It can guide project managers in selecting their project management style during project initiation, recruiting team members, determining structure and processes, and choosing the right tools. This framework involves four dimensions: novelty, complexity, technology, and pace. Each dimension includes at least three different project types. (Morris 183) Morris, Peter, Jeffrey K. Pinto. The Wiley Guide to Project, Program, and Portfolio Management. John Wiley & Sons (P&T), 9/7/07. <vbk:9781118160466#outline(8.6)>. RE: Models... Timothy Mark Thurman 8/23/2012 9:14:03 PM Good point, the right tool can make all the difference. With all these different models and techniques we are exposed to in these courses, it is good practice to make sure we choose the right approach using the right tools to make sure the situation or project is adequately handled. RE: Models... Corinne Lisefski 8/20/2012 7:04:05 PM " The UCP model (SHENHAR, 1996) suggests a context-free distinction based on uncertainty, complexity and pace of projects. Uncertainty refers to the state of our information about the project’s goal, its tasks, and its environment. Complexity is a measure of the project scope, reflected in characteristics such as the number of tasks and the degree of interdependency among them. Pace relates to the time dimension and the extensive of the soft and hard deadlines that drive the work. SHENHAR & DVIR expanded this theoretical perspective by using two types of uncertainty: market (or goal) uncertainty, and technological (or task) uncertainty. Thus the NTCP (novelty, technology, complexity, and pace) diamond emerged. The NTCP Diamond Model enables manager to identify project risks and opportunities as well as the gap between the required management style and the actual management style employed on the on-going project. The model is also useful for selecting the right approach to the project during planning and initiation." ( http://giorgiomartorell.blogspot.com/2010/08/ntcp-model.html) "The four bases of the diamond are defined as follows: Novelty. This base represents the uncertainty of the project’s goal, the uncertainty in the market, or both. It measures how new the project’s product is to customers, users, or to the market in general and thus how clear and well defined the product requirements are. Novelty includes three types of products: derivative, platform, and breakthrough. Technology. This base represents the project’s level of technological uncertainty. It is determined by how much new technology is required. Technology includes four types: lowtech, medium-tech, high-tech, and super-high-tech. Complexity. This base measures the complexity of the product, the task, and the project organization. Complexity includes three types: assembly, system, and array. Pace. This base represents the urgency of the project—namely, how much time there is to complete the job. Pace includes four types: regular, fast (or competitive), time-critical, and blitz. Each dimension affects project management in its own way. Novelty affects the time it should take to freeze project requirements and theaccuracy and reliability of marketing data. Technology affects how long it should take to get the design right and freeze it, the intensity of the technical activities, and the technical skills required by the project manager and team. Complexity affects the project organization and the level of bureaucracy and formality needed to manage it. Pace affects the planning and reviews, the autonomy of the project team, and the involvement of top management, particularly in the most urgent projects." ( http://www.reinventingprojectmanagement.com/010_APM.html ) I have to follow a lot of regulations, but I would be interested to see how these methods could be used in my organization. It might be a good fit in my department and would work better in our Development & Modernization department, but I think there are lot of good practices we could use authority wide, in both models. RE: Models... Troy Brown 8/21/2012 8:34:00 PM Modified:8/21/2012 8:34 PM With looking at the UPC... Pace comes to mind at my workplace and Corinne stated that there are 4 types of pace. Well I think at my company we are always in blitz mode when it comes to projects. And it starts with our planning process on each project. We either sit on our butts at the start of the project or don't allow enough time to properly complete the projects. This really hurts our company as a whole and the projects that we work on. With always blitzing through these project, we start to become careless and end up add more cost to the project. I think this is something we could really work on, maybe even develop this UPC model as a whole to our organization. RE: Models... Steven Frank 8/22/2012 1:09:49 PM We have cycles of the same issue. People start to expedite work, and it becomes a trend. The beginning of this year, I had 90% of my work expedited and escalated. We get to this point about every two years - I think it's due to turnover. We just have too many people with not enough experience to plan ahead. When everything is expedited, then nothing is. Pace becomes a non-variable and you have to use the other 3 variables to evaluate projects. RE: Models... Corinne Lisefski 8/22/2012 8:51:21 PM Steven, we have a similar phrase. "If everything is a priority, then nothing is a priority" I think that models need to be evaluated and "tweeked" to fit a company and their culture. For example, in your case everything is expedited, than that variable could not be used at all or used as a secondary evaluation criteria. We also have another more recently developed phrase. "Lack of proper planning on your part does not constitute an emergency on my part." Of course there are exceptions to this rule, but it has helped to keep things at a reasonable/manageable pace. Allowing us to use pace as an evaluation criteria. RE: Courtney Little 8/23/2012 8:02:26 PM Models... Corinne, I like that "If everything is a priority, then nothing is a priority". I often say variations of this in my department because of the sensitive nature of the customers we support. They feel that absolutely everything is an emergency and this trickles down to urgency in various projects but it gets to a point where you question where to start and how to prioritize. RE: Models... Troy Brown 8/23/2012 8:37:30 PM Steve you are right the pace starts to be the norm, which has happened at our place. Everything at my workplace has turned into a fire drill day in and day out. Now, that is how we react to everything. We need this done now regardless of cost, time, where it fits to actually get it done on a schedule. We are lacking how to plan to be more effecient, instead we just think we are being more effecient. In reality, we waste more time expediting everything!!! RE: Models... Corinne Lisefski 8/22/2012 8:42:24 PM Troy we had some of the same problems in the Dev/Mod department. Since I've left that department, a lot of new practices were put in place by the department. I think they were mostly to prevent or decrease change orders, but they've also helped somewhat with blitzing, albeit not a lot. I also think that a lot of the practices that Procurement (my current department) director put in place helped to stop the blitzing. At least from our stand point. For example, when we place advertisements, we need to have them to the paper by 12 on Thursday to make the Sunday paper. To ensure we got the ads in on time, we told the requesting department that they needed to have the ads to us by 12 on Wednesday. This got rid of the late afternoon rushing around to get an ad to the paper. Since the policy was given out to all the departments it has helped get a lot and there are fewer headaches from the rushing. RE: Models... Troy Brown 8/25/2012 2:26:05 PM We also try to put some policies in place to help with this, but actually one of the biggest problems that we run into is too many people get there hands in the cookie jar, where they want this done now. We have so many projects going on at the same time and each PM believes that their projects are the most important that they push things just to make sure there project doesn't get affected, but in reality doing this starts to affect all of the projects. It gets pretty crazy at times.... RE: Models... Oral Bestman 8/20/2012 2:46:14 PM The best way to determine what model your project might need, is to first determine the purpose and reason for the model. Each project might require different model basic on their need, like reducing risk, or project strategy. Take the pure waterfall model, perform well for project that has a clear requirement, or when working with familiar technology tools. The pure waterfall model is classical system development model that consists of discontinuous phase such as concept, requirement, architectural design, detailed design, coding and development, and testing and implementation. RE: Models... Steven Frank 8/19/2012 7:20:49 PM Both the UPC and NCTP models carry the same information - the NCTP just has an added level of detail. Using either model simplifies the decision making process by visualization of the 3 or 4 dimensions used in a complex matrix. Each organization will determine not only what qualifies as each level of each dimension, but also what combinations require which management tools. An IT company would have a different definition of what constitutes 'high tech' in a project when compared to a book publisher. Once the parameters of the matrix are defined, the entire organization can use it as a guideline for project design. The UPC Darren Coleman 8/20/2012 12:30:08 PM Model and The NCTP Model The NTCP Model is a structured framework that managers can use when making decisions about projects and about how they should be run. These decisions may involve such things as selecting the right projects and their managers, allocating resources, planning, assessing risk, selecting the project management style, selecting the project's structure, building processes and choosing tools. The UCP model suggests a context-free distinction based on uncertainty, complexity and pace of projects. Uncertainty refers to the state of our information about the project’s goal, its tasks, and its environment. Complexity is a measure of the project scope, reflected in characteristics such as the number of tasks and the degree of interdependency among them. Pace relates to the time dimension and the extensive of the soft and hard deadlines that drive the work. http://hbsp.harvard.edu/he-main/resources/documents/webfiles/ReinventingProjectManagementSlides.pdf RE: The UPC Model Instructor Ohayia and The NCTP Model 8/20/2012 3:38:09 PM Thanks Oral, Steven, Darren! Darren - Good information on UCP, just curious, how does NTCP handle uncertainties? RE: The UPC Model Elvis Niangoran and The NCTP Model 8/21/2012 1:51:11 PM In the NTCP model the uncertainty dimension is divided in two part, novelty is determined by goal or market uncertainty and technology by technological uncertainty. One advantage of the NTCP models is that the dimensions are fairly easy to identify. The new technology required extensive time technical design, building and testing, and the complex nature of the product required a special organization and an extensive period of system integration and system engineer. RE: The UPC Model Darren Coleman and The NCTP Model 8/21/2012 4:58:24 PM Uncertainty in a project is a measure of the mix of new and mature technology it requires, as well as the company’s existing knowledge. Newness to the market and newness to the company represent different kinds of uncertainty, but the way these issues merge in any given project determines its level of technological uncertainty. So any company can handle uncertainty but they have to figure out what kind is it first then go from there. Then if they don't know what to do then we get hired as PM to make it known to the company and eliminate uncertainty. RE: The UPC Model Venkat Yetrintala and The NCTP Model 8/20/2012 7:56:55 PM The NTCP model enables manners to identify project risks and opportunities as well as the gap between the required management style and the actual management style employed on an ongoing project. The model is also useful for selecting the right approach to the project during planning and initiation. RE: The UPC Model Tyrone Labad and The 8/21/2012 5:00:48 AM NCTP Model While traditional project management stresses getting the job done on time and within budget, NCTP model focuses on the product, scope, and strategy to strategically position a project to be successful and calibrate the risks and mitigate the risk gap versus opportunity.Assessing the environment and the task, a project is classified on four dimensions, and the right project management style to fit to the project type. Shenhar states that projects carry contingencies based on the four dimensions of novelty, complexity, technology, and pace the NCTP ModelShenhar has worked toward the development of a theory to address the strategic, operational, and human issues of systems innovation and add strategic direction to a project. He theorizes that not all projects are the same and thus they should not be managed the same . He has proposed a typology based on an elemental foundation in contingency theory for managing different types of projects (e.g. systems projects), called Strategic Project Leadership (SPL).The UCP model (SHENHAR, 1996) suggests a context-free distinction based on uncertainty, complexity and pace of projects.Thus the NTCP (novelty, technology, complexity, and pace) diamond emerged to manage uncertainty and mitigate risks to ensure effective project management. RE: The UPC Model Instructor Ohayia and The NCTP Model 8/21/2012 5:03:05 PM Thanks folks! Tyrone/Class - NCTP is quite an interesting model. If you were managing a project, would you chose the NCTP model, the traditional project management model (PML - Project Management Lifecycle model) or perhaps a Hybrid model (a combination of the two)? RE: The UPC Model Melinda Larsh and The NCTP Model 8/21/2012 5:44:05 PM i would use a hybrid approach. I feel that the NCTP approach to risk management can be very helpful as a project manager. However in my experience most stakeholders don't want to hear about what if scenarios (well more than to know you can handle them), they want to know about if you are on task, and on budget! RE: The UPC Model Troy Brown and The NCTP Model 8/21/2012 8:21:50 PM I have to agree with Melinda... I would use a hybrid approach also. I think that both the NCTP and PML are very useful model for managing a proejct. I think you could use the NCTP apporach at a start of the proejct to help indenifty risk along the way with staying current the PML approach. I think the combination of both just gives you more tools to utilized to help the project successful. RE: The UPC Model Tyrone Labad and The NCTP Model 8/22/2012 10:08:26 AM Invariably most of the projects tend to use a Hybrid Model. Specific to reducing gaps between risk and opportunity. Variables like budget , scoping of resources can be optimized. Cognitive behavior is demonstrated by the NCTP approach . Risk identification at the beginning of the project is maximized with the NCTP approach. PML has shown considerable effectiveness in isolation and has used in scenario's which are industry standards and scenario's which are imperative PML has demonstrated maturity , but the ideal approach to ensure zero or minimal risk management is the Hybrid Approach ,which not only ensures practical usage and effectiveness, but demonstrates a sense of agility as a framework which will soon grow to be adopted very fast. In relation to Management style which encompasses the stakeholders appetite for risk and risk management thru this proven frameworks. Globally most of the firms have tasted success thru adopting such measures, but the dynamic nature of projects keep testing these frameworks for effectiveness. Project managers have been able to deploy and get distinct results all oriented towards business or project management goals. RE: The UPC Model Venkat Yetrintala and The NCTP Model 8/21/2012 7:13:31 PM I would decide project model depending on project size and complexity, it could be NCTP or PML or combination of both. At the start (or a stage transition, or management transition) of any project it is worth taking the time to think "what are the major sources of complexity and risk on this project?" and planning explicit steps or strategies to manage those. It is also worth explicitly planning and counting up the iterations on requirements, specs, or designs, and comparing what is planned to what is likely needed based on the inherent risks. The Diamond model offers a good framework for this. Following article is a very good one that talks about NCTP model: http://reinventingprojectmanagement.com/material/other/030_HBS.pdf RE: The UPC Model Robert Allen and The NCTP Model 8/22/2012 10:56:13 AM NTCP appears to manage uncertainty by first pigeon holing the project into a certain level of technology: low, medium, high, and super-high. The way uncertainty is handled is that from low tech to super high tech management is with a range of flexibility, from virtually inflexible at the low tech end, to very flexible, "yet cautious" according to our text. Super-high tech has later feature freeze than low tech. RE: The UPC Model Kyle Simmons and The 8/26/2012 11:51:13 PM NCTP Model NTCP handles uncertainty throughout the entire process. Once you have defined the Novelty, Technology, Complexity, and Pace then you will have addressed uncertainty. The only difference is how it broken out into more steps. UPC model and the Nazar Eljack NCTP model 8/21/2012 10:42:08 AM The NTCP Model (SHENHAR, A.J., DVIR, D. 2004) is a structured framework that managers can use when making decisions about projects and about how they should be run. These decisions may involve such things as selecting the right projects and their managers, allocating resources, planning, assessing risk, selecting the project management style, selecting the project's structure, building processes and choosing tools (SHENHAR, A.J., DVIR, D. 2007) The UCP model (SHENHAR, 1996) suggests a context-free distinction based on uncertainty, complexity and pace of projects. Uncertainty refers to the state of our information about the project’s goal, its tasks, and its environment. Complexity is a measure of the project scope, reflected in characteristics such as the number of tasks and the degree of interdependency among them. Pace relates to the time dimension and the extensive of the soft and hard deadlines that drive the work. SHENHAR & DVIR expanded this theoretical perspective by using two types of uncertainty: market (or goal) uncertainty, and technological (or task) uncertainty. Thus the NTCP (novelty, technology, complexity, and pace) diamond emerged. http://giorgiomartorell.blogspot.com/2010/08/ntcp-model.html NTCP -- four Venkat Yetrintala dimensions 8/22/2012 1:12:19 PM Novelty – How new is the product to customers and users – Derivative, Platform, Breakthrough Technology – How much new technology is used – Low-tech, Medium-tech, High-tech, Super High-tech Complexity – How complex is the system and its subsystems – Assembly, System, Array Pace – How Critical is the Time frame – Regular, Fast/Competitive, Time-Critical, Blitz RE: NTCP -- four Nazar Eljack dimensions 8/24/2012 10:29:38 AM The NTCP -- four dimensions called the NTCP diamond. The NTCP Diamond Model enables manager to identify project risks and opportunities as well as the gap between the required management style and the actual management style employed on the ongoing project. The model is also useful for selecting the right approach to the project during planning and initiation. http://giorgiomartorell.wordpress.com/2010/08/24/the-ntcp-model/ Model of Choice! Instructor Ohayia 8/22/2012 3:57:04 PM Class - In your organization or one where you have worked previously, which model would you use? Why? RE: Model Andrea Johnson of Choice! 8/25/2012 10:23:20 PM In the union that I worked for, the UPC model would fit the organization better because their values and processes were very old and very linear. I personally would have transitioned to the NCTP model because it's more progressive and more useful when trying to keep a competitive advantage in your industry of choice. RE: Model Elvis Niangoran of Choice! 8/23/2012 8:42:09 PM My organization is using the NCTP, we're always working on a new project before we release the new technology. Right now were testing a new light radio cube that will Increase hotspot capacity by up to 10x more than a traditional converged RAN type of network. In my department that our number focus for right now. RE: Model Damion Alexander of Choice! 8/23/2012 9:28:28 PM When I worked for a technology based organization, I believe they used the NCTP model. Many projects fell within the high-tech and super high-tech spectrum, and they were also competitive and time-critical projects. The NTCP Model would enable manager to identify project risks and opportunities as well as the gap between the required management style and the actual management style employed on the ongoing project. The model is also useful for selecting the right approach to the project during planning and initiation. Source: http://giorgiomartorell.blogspot.com/2010/08/ntcp-model.html RE: Model Timothy Mark Thurman of Choice! 8/22/2012 9:00:23 PM For either of the schools that I worked at, I would say that NTCP would have been a good tool to use. I say this because novelty is measurable in this model. The biggest constraint is to find new and legal ways to generate interest in the school. What happens most commonly is a cycle of coming up with a good idea, trying it, letting it fall by the way side, and starting again with the same idea sold as a new idea. Being able to determine if an idea is something new or something similar to a past idea would help the marketing department keep from doing the same thing over and over expecting different results. RE: Model Shavonda Marks of Choice! 8/22/2012 9:01:16 PM I believe in my organization the model used would be NTCP. Over the past two years, the organization is changing to be paperless and depending on technology. It seems like every year there is a project centered around some new technological program. RE: Model Steven Frank of Choice! 8/23/2012 3:10:16 PM Where I work now, I would use any model, since there seems to be no formal organization past managers expecting things to be done.. My general preference for the work I do now would be UCP. For the most part, my projects end up being the same work at multiple locations. Everything is required to be proven in lower environments, then field tested before implementation. While each project is unique work, and each site is unique, a single project will normally be the same work at multiple locations. Novelty and Technology are static dimensions - pace and complexity are the only dimensions we really use. I'm sure some projects could use NCTP, but they seem rare. RE: Model Instructor Ohayia of Choice! 8/24/2012 2:23:15 PM Most organizations start at level zero which often resemble lack of consistency and a plan. In choosing a model Steven/class, what would you consider to help with your decision? RE: Model Charlese Adams of Choice! 8/26/2012 11:42:59 PM Choosing a model would depend on the organization's objectives and goals. If you go on a more detailed level, one can determine what model to use by the project and the work that the project would have to entail. Also the framework can be determined by the managerial style of the project manager. Every project is unique. Different managerial styles and even the people who have been assigned to the tasks within the project determine the direction in what framework would be beneficial. RE: Model Melinda Larsh of Choice! 8/23/2012 3:36:09 PM In my current organization we use the NCTP model, however I think that sometimes it is not utilized to its fullest potential. We just introduced a new PMO within our company within the last three months so they are still growing and figuring out the best procedures. RE: Model Corinne Lisefski of Choice! 8/23/2012 7:07:58 PM Working in a government agency, I notice we don't have a specific model we follow. But rather we follow the regulations and rules set forth by our governing entities. (For my organization, its HUD, State (Commonwealth) Pennsylvania and the city of Pittsburgh). Because of the regulations/rules, I don't really think any particular model would be a good fit, but perhaps a hybrid model or a combination of models would work. I did a quick google search and found that there is a model being used in the UK government, PRINCE2, "PRINCE2 (an acronym for PRojects IN Controlled Environments) is a de facto process-based method for effective project management. Used extensively by the UK Government, PRINCE2 is also widely recognised and used in the private sector, both in the UK and internationally. The PRINCE2 method is in the public domain, and offers non-proprietorial best practice guidance on project management. The key features of PRINCE2 are a: focus on business justification defined organisation structure for the project management team product-based planning approach emphasis on dividing the project into manageable and controllable stages flexibility that can be applied at a level appropriate to the project." ( http://www.prince2.com/what-is-prince2.asp ) There is also software, P3M3 ( http://www.p3m3-officialsite.com/ ), that is being used to help with project management. I believe that both would bring added benefit my organization, but also feel that Prince2 would be better. It seems to allow more flexibility for a project. And while our projects may seem similar in nature, they all tend to be very unique and individual. It would be better for us to have a model that offers a lot of flexibility. RE: Model Charlese Adams of Choice! 8/22/2012 8:47:41 PM The NTCP Model is a process that a manager can use to make decisions about a project and how it should be run. The breakdown involves novelty, complexity, technology, and pace. I believe that taking this approach will allow project managers and the team members to look at the aspects of a project to see if achieving the perfect "diamond" is possible. If not, then the different aspects of the project, (NTCP), can be analyzed and adjusted accordingly. RE: Model Paul Lindeke of Choice! 8/22/2012 9:21:21 PM The past two organizations that I have worked for have both used an NCTP model because they have a policy put into place on how to handle certain tasks and you have to follow that policy. It works very well since both organizations are global and very successful so they have to make sure everything is going according to plan and not straying from the path. RE: Model Ricardo Antezana of Choice! 8/22/2012 9:24:11 PM In my organization, in the manufacturing service department, the model that would fit better would the the hybrid model agile mentioned in the lecture, as i mentioned before at this moment we are implementing a new ERP in my organization and we have done 18 plants and we have around 62 plants still to go, the agile model won't have the traditional scheduling method, instead we know that activities and tasks have interdependencies and an activity won't start until another activity ends, for example in my work, the execution team won't hit the plant until the design team has finished testing the software transactions for that specific type of manufacturing process, in this model is the team actually driving the schedule and the project manager instead of setting the schedule have to guide the workflow and make sure the project team has all the resources needed. RE: Model Jenna Pingitore of Choice! 8/22/2012 9:51:52 PM In my organization, we have used an NCTP model. There is a policy in place for everything and there is a way that everything has to be handled and a way that the policy must be followed. It works very well because in my organization, we have a lot of federal guidelines that we have to follow and the NCTP model allows us to do that and ensure that everything is going the way that it needs to go. RE: Model Kyle Simmons of Choice! 8/26/2012 11:54:14 PM That's a great point Jenna. My company also follows the NCTP model due to federal regulations and the ability to mirror these processes. RE: Model Oral Bestman of Choice! 8/22/2012 6:53:24 PM Since my organization is not a project company, we are more program core base. The model that is more applicable to my organization will be novelty and Technology. We use med-technology to drive customer service and keep excellent record, and implement new communication process. In addition, we used novelty to find new market and clients to get our service too, and develop new partnership with other businesses that have similar products and services. RE: Model Courtney Little of Choice! 8/22/2012 7:58:02 PM In my organization we would use NTCP; I work for a super high tech company where the pace is usually time-critical. We release new products in a timely manner, but are usually a little slower to market than our competitors due to the thinking that we want to release a product that works as intended, not just get the newest technology in the hands of people the fastest that doesn't work properly or serve their needs. RE: Model Kim Easter of Choice! 8/23/2012 10:04:18 PM According to our text definition of both UCP and NCTP, I believe that UCP, uncertainty, complexity, and pace, would be an ideal methodology in forming a project team because its process results in the type of project manager is needed for a project however the NCTP, Novelty, complexity, technology, and pace, guides project managers in selecting their project management style during project initiation, recruiting team members, determining structure and processes, and choosing the right tools. his framework involves four dimensions: novelty, complexity, technology, and pace. NCTP could be subjective in that the project manager may be bias in his or her analysis of the framework. (Morris 179 & 183) Morris, Peter, Jeffrey K. Pinto. The Wiley Guide to Project, Program, and Portfolio Management. John Wiley & Sons (P&T), 9/7/07. <vbk:9781118160466# Model Comparision Emilia Crespo 8/22/2012 10:37:26 PM NTCP Model is based on four diminisions. Every project is going to be different, the NTCP demonstrates though the projects differ the diminisions still exist and can be narrow down to highest to lowest, depending on project resources. Looking at the photo above, I will have to really anaylzie a project to figure out where have the greatest outcome. The UCP model, is focus more on time and resources. I compare this to a bootcamp class; it's going to make sure your moving and provide you with the resouces to have an increase in project completion. RE: The UCP and Andrea Johnson NCTP Models 8/22/2012 10:38:27 PM The UCP and NCTP Models both assist organizations with determining what style of management should be taken based on the type of project being implemented. The UCP Model recognizes 3 different characteristics of projects when making these decisions and they are a project's uncertainty, pace, complexity. The NCTP Model takes into consideration 4 project characteristics and they are project novelty, complexity, technology, and pace. These projects differ only in that the NCTP Model addresses an additional project characteristic, technology. While the UCP Model is a more basic model, it is still important to address technology and it's many advances in the project management industry. RE: The UCP Tyrone Labad and NCTP Models 8/23/2012 11:14:25 PM Use Case Points is a project estimation method that employs a project’s use cases to produce an accurate estimate of a project’s size and effort.Use Case Points have the potential to produce reliable results because its estimates are produced from the actual business processes – the use cases - of a software application.Use case modeling is an accepted and widespread technique to capture the business processes and requirements of a software application. Since they provide the functional scope of the application, analyzing their contents provides valuable insight into the effort and size needed to design and implement the application. Additionally, in many traditional estimation methods, influential technical and environmental factors are often not adequately given enough consideration. Use Case Points includes and abstracts these subjective factors into an equation. When tweaked, over time, Use Case Points can provide estimates that are very reliable. RE: The UCP Oral Bestman and NCTP Models 8/24/2012 7:45:31 AM Hi Tyrone, Great research, I look into Case Point since this my first time hearing about it, and i must say It is a great tool to use. Just to add on, The equation is composed of four variables: 1. 2. 3. 4. Technical Complexity Factor (TCF). Environment Complexity Factor (ECF). Unadjusted Use Case Points (UUCP). Productivity Factor (PF). Use Case Points (UCP) is an estimation method that provides the ability to estimate an application’s size and effort from its use cases. Based on work by Gustav Karner in 1993, UCP analyzes the use case actors, scenarios and various technical and environmental factors and abstracts them into an equation. For more info visit http://www.codeproject.com/Articles/9913/Project-Estimation-withUse-Case-Points RE: The UCP Emilia Crespo and NCTP Models 8/25/2012 6:17:36 PM Andrea, This is a great summary of both models. You brought up a interesting both that the UCP is more basic but it's still important to address technology. In this technology world that will live in even the simplest projects are done with some form of technology. It just brings me to wonder if the UCP, is even used much. I can't think of a project that does not use technology. Emilia RE: The UCP Andrea Johnson and NCTP Models 8/26/2012 10:30:07 PM That is a very good point Emilia. One area that I can think of where the UCP model would be effective is for a small business owner who is just starting their business. While technology is important, for a small business, technology may be initially addressed as an independent portion of their organization. Meaning, technology is handled in its own particular fashion independent to any other method and that in the beginning of starting a small business, the UCP Model would address many start up issues that normally tend to lead businesses to fail. Usefulness of framework... Instructor Ohayia 8/24/2012 2:17:00 PM Class - What are the frameworks useful for? RE: Usefulness of Timothy Mark Thurman framework... 8/24/2012 3:24:02 PM These are great for putting measurable values on some subjective factors. When approaching projects or determining which projects to undertake, a group of people can fall into certain group communication problems like group think or the Abilene paradox. These models are great tools to look at projects objectively. This also helps when pitching ideas to a sponsor or upper management. These measurable factors make otherwise immense data easier to stomach. RE: Usefulness Melinda Larsh of framework... 8/24/2012 6:41:17 PM Timothy, I agree. I think that framework also can make things easier to understand for those that maybe outside of the project and not understand the technical needs of each aspect of the project. Framework also helps pitch a product because you can tie it to the corporate strategy which makes stakeholder more likely to want to pay attention to the idea! RE: Usefulness Emilia Crespo of framework... 8/26/2012 9:42:13 PM Frameworks are important for highlighting the tasks of the employees. When frameworks are not properly followed through, work project can be negatively effected. The reason because of individuals overlapping on work are not doing as much in the time given. As the project progress unclear frameworks increase confusion and may increase the project completion date. RE: Usefulness of Paul Lindeke framework... 8/24/2012 6:14:26 PM These frameworks are useful for making sure that everyone involved with the project knows what they are supposed to do and keep them focused on the goal. These frameworks make it possible for organizations to function, whether big or small, and also allows them to be able to reach the goals that they have established. If an organization doesn't have a strict way of doing something a certain way then it will make it difficult for the project to be successful. RE: Usefulness Jenna Pingitore of framework... 8/26/2012 6:02:04 PM Great points, Paul. These frameworks most definitely help to make sure that everyone that is involved in the project is on the same page and that they are working towards the same things. When they have goals set, they like to know what they are going to do to reach that goal and how they are going to get there and following these frameworks allows the team to do that. If you look at a project that may not have had a framework in place, you will be able to tell right away. If you think back in your company or a past company, you can almost certainly find a project that was supposed to happen and fell apart because there was not some kind of a framework in place. RE: Usefulness of Tiffany Bullard framework... 8/24/2012 7:51:22 PM Frameworks helps everyone understand their role in attaining the goal of the project. It helps businesses to move toward their goal by providing a map of exactly who does what and when. RE: Usefulness of Charlese Adams framework... 8/24/2012 8:30:17 PM Frameworks are beneficial in that they provide distinction among projects and helps the organization define what each members' roles are that are on each of the projects. An organization can develop their own specific framework or follow one of the specific frameworks already outlined for project managers. One framework that I am very familiar with are the work packages. In the shipyard, we used work packages to define the work that needed to be completed, the materials needed, and the timeframe dictated to us to get the work done. The organization of work packages are important to the success of a project. RE: Usefulness of Damion Alexander framework... 8/24/2012 9:56:10 PM They are used for distinction among projects, and each framework will have several dimensions for classifying projects. The goal is to identify specific managerial activities, decisions, and styles that are best appropriate for each level and each project type. Ultimately, the frameworks are used to break the project down into manageable pieces. Source: Morris, Peter, Jeffrey K. Pinto. The Wiley Guide to Project, Program, and Portfolio Management. 1. VitalSource Bookshelf. John Wiley & Sons (P&T), 9/7/07, Friday, August 24, 2012. <http://online.vitalsource.com/books/9781118160466/id/tbl8_1> RE: Usefulness of Robert Allen framework... 8/25/2012 11:34:36 AM Frameworks are useful to help find a way to manage their particular projects or portfolios. The text notes that the field of PM is relatively new. As with any new field the practitioners are looking for ways to categorize and identify the similarities and differences between types of projects, and frameworks are a tool to do that. It's probable that a few additional frameworks will be developed over the next decade, and that at some point the field will be winnowed down to just a few (or in an extreme case, if found not useful, dispensed with entirely.) Frameworks sort of remind me of what is known in the software world as design patterns. And remember, there are two kinds of people; those who divide things up into different categories, and those who do not ;) Robert RE: Usefulness of Ricardo Antezana framework... 8/25/2012 5:08:33 PM Strategic business frameworks are useful for organizational planning and success, it is important that organizations make sure their strategies, goals, and action plans intertwine and build upon each other, so this way they can create a path to accomplish the organizational mission and vision. RE: Usefulness Shavonda Marks of framework... 8/25/2012 7:13:36 PM I agree it is very important for an organization to have frameworks to concide with strategic goals and plans. In any project, they are always changes. I believe having the frameworks is like having a foundation until the project is completed. It also allows the project manager to have control of the project. RE: Usefulness of Elvis Niangoran framework... 8/26/2012 10:21:07 AM Frameworks are very inclusive when it comes to Project management. It has templates, processes, project technique and training that get everyone involved. Framework coverage Instructor Ohayia 8/25/2012 10:54:48 AM Class - What areas do the frameworks not cover? RE: Framework Ricardo Antezana coverage 8/25/2012 5:56:39 PM Professor I think one area that a framework does not cover could be organizational culture, according to our textbook program management can fail if the organization when implementing a program does not take into count the organizational culture, the organization must adequately quantify the expected benefits or link them to project deliverables. RE: Framework Robert Allen coverage 8/26/2012 10:06:20 AM Ricardo, that's a great observation. I've seen it firsthand when a group is unwilling, unable, or untrusting of PM techniques, there's very little that can be done to protect the project. You can go through the motions of following a framework, but without buy in you can't actually use it to manage the project. RE: Framework Shavonda Marks coverage 8/26/2012 11:55:02 PM That is true. When creating a framework, I think all team members should be involved. This way everyone will know what the expectations are and if changes are needed they can make them before the foundation is made. This will give the project team a sense of understand how the outcome of the project and how the project management controls it. RE: Framework Tiffany Bullard coverage 8/25/2012 7:14:59 PM When using frameworks the project manager must realize that they are not universal in nature. Just because a framework worked well in one project does not mean that same framework will work with all projects. Projects a different depending on their goal and overall scope. You must carefully evaluate your project before selecting a framework in order to be successful. One size does not fit all. RE: Framework Jenna Pingitore coverage 8/25/2012 7:37:12 PM That is a great point, Tiffany. You mention that one size does not fit all and that every project may require a different type of framework and I could not agree more on that. If you take a project like opening a car dealership and you take a project like opening a new school, there are many different things that could work for one and not the other. You could look at something like having children and knowing that what worked for one child will most likely not work for another because they are all very different. i think that if a project manager can keep a close eye on what their project and know what works well, they will be much better off, in the end. RE: Framework Paul Lindeke coverage 8/26/2012 11:00:17 AM I agree as well, an example would be if a game developer was making two different RPGs. They both would have similar characteristics and styles but what may work for one RPG wouldn't work for the other RPG since they are two different games. This is why planning is so important so the game developer can find out in the beginning what framework to use for each game to make it successful. RE: Framework Courtney Little coverage 8/25/2012 1:51:27 PM There are 3 types of Framework for different managerial levels to distinguish projects and for different needs. Unfortunately, there is no universal framework for all projects that would allow a more universal language. Frameworks may not be conclusive, but they do provide a good basis for organizations to distinguish among their project types. Otherwise, the company may need to create their own Framework for their project. RE: Framework Damion Alexander coverage 8/25/2012 3:59:27 PM I agree with Courtney, in which there are no universal frameworks so one particular framework doesn't work for all projects. Projects differ in many ways so one set of techniques and tools won't apply to all situations. Different projects have different needs, and some projects fail because managers assumed that their current project would be the same as their previous one. There is a need for a framework that will help managers look at a project by first assessing the project type and then selecting an appropriate management style. Source: Morris, Peter, Jeffrey K. Pinto. The Wiley Guide to Project, Program, and Portfolio Management. 1. VitalSource Bookshelf. John Wiley & Sons (P&T), 9/7/07, Saturday, August 25, 2012. <http://online.vitalsource.com/books/9781118160466/outline/8> RE: Kim Easter 8/26/2012 10:59:14 Framework coverage PM There were many great points made referencing when frameworks are not useful. The culture of the organization is so very important in making theses types of methodologies work efficiently in efforts to achieve the objectives and initiatives set forth by the organization. It is my belief that leaders that I work with shy away from these types of techniques because in order for them to maximize their purpose, they have to look beyond the people they enjoy working with and consider others who are not so popular. So I would add that frameworks will not work for teams who have tunnel vision. Thanks Everyone and Looking Ahead to Week 8!!! Instructor Ohayia 8/26/2012 6:15:21 AM Class, congratulations! You have made it to Week 8! Remember that your presentations slides were due in week 7, if you have not done so, please post them in you group folder in Doc Sharing Monday (8/27). I am looking forward to review the results of your labor. It has been a true privilege having you as part of this class. Good luck in all that you do, Dr. Ohayia
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