Leadership Excellence Participant Guide Career & Technical Education Annual February Conference Wichita, KS Shanna Legleiter, Trainer Barton Community College [email protected] Activity: The Power of Story Your approach to leadership has been influenced by a lifetime of interactions with those you perceive to be leaders. In this activity, you will clarify your definition of “leader” by comparing it to the definitions of others. Reflect on the leaders you have worked with and the kind of leader you aspire to be. Consider the following questions and be prepared to share your responses. What is a leader? What does a leader do that makes him or her a leader? What is the long term measure of a leader’s success? 2 Program By completing this program, you will be able to: Articulate your personal leadership values. Recognize opportunities to adapt Disney’s leadership strategies and best practices to your own situation. Determine the actions you will take to influence positive changes in your organization. The Leadership Excellence Model The model includes four key functions each leader must perform. Envision the Future- Organize the Operation- Engage the Team- Commit to Results- 3 Leadership Excellence: Your Situation Identify a current situation that requires your leadership and complete the following items to focus your thoughts. Part 1 1. Identify a significant situation you face as a leader; a challenge in which you seek to influence change in the coming year. 2. How is this situation impacting (or impacted by) operational/financial results? 3. How is this situation impacting (or impacted by) customers, or those whom you serve? 4. How is this situation impacting (or impacted by) employees in your operation? 5. How is this situation impacting (or impacted by) leaders such as yourself and those who you report to? 4 Consider the change you would like to create in this situation and complete the following items to focus your thoughts. Part 2 1. What change would you like to create in this situation? Why is this the right thing to do? 2. How will the change impact (or be impacted by) operational/financial results? 3. How will the change impact (or be impacted by) customers, or those whom you serve? 4. How will the change impact (or be impacted by) employees in your operation? 5. How will the change impact (or be impacted by) leaders such as yourself and those who you report to? 5 Notes 6 Notes 7 Activity: The Leader’s Vision Part 1 In this part of the activity, you will develop your vision for the change you want to create. 1. Review the change situation you identified earlier. 2. Identify the audience of your vision and describe them. 3. Prepare how you will present your vision to this audience. Describe the status quo. What are the current circumstances? Describe the change you want to create, and the associated stakes. -What does this compelling future look, sound, and feel like? -Why should your audience want this “better” future? What values are associated with it? -What are the risks associated with maintaining the status quo? Describe the obstacles to changing. -What stands in the way of change? -How do you and your audience feel about these obstacles? Make your recommendation or call to action. -Emphasize again how things in the future are “better” than how they are now. Leverage organizational values. What is important to this organization? -Identify what you are asking of them. What action do you want taken? 8 Part 2 In this part of the activity, you will practice sharing your vision, and will listen to your partner’s vision. The Leader When you are the leader: Describe the intended audience for your vision. Let your listener ask questions to ensure that he or she understand the point of view of the intended audience. Practice sharing your vision as if your listener is the intended audience. Refer to the information you prepared in Part 1. Listen to the feedback provided by your listener. The Listener When you are the listener: Listen and ask questions to make sure you understand the point of view of this leader’s intended audience. Listen as this leader practices sharing his or her vision. On the following feedback form, take notes about what you hear, see, and feel. After the vision has been shared, share your feedback with the leader. 9 Vision Feedback Form When you are the listener, use this page to capture your notes. Leader: Intended audience: Based on what you heard, how comfortable would you feel taking action on this vision? What did you see or hear that was particularly interesting or compelling? What could this leader do or say to strengthen the vision and how it is shared? What is important to this leader? How can you tell? 10 Insights: Envision the Future Consider the change situation you identified earlier. With that situation in mind, describe the insights you gained about envisioning the future. For example, you might consider: What is important to you with regard to envisioning the future? What behaviors will help you demonstrate your values with regard to envisioning the future? What other insights did you gain? How can these new insights change the way you create and communicate your vision in the future? Describe the actions you will take to enhance your effectiveness. 11 Notes 12 Notes 13 Insights: Organize the Operation Consider the change situation you identified earlier. With that situation in mind, describe the insights you gained about organizing the operation. For example, you might consider: What do you value with regard to organizing the operation? What behaviors will you need to demonstrate these values? What other insights did you gain? How can these new insights change the way you organize your operation in the future? Describe the actions you will take to enhance your effectiveness. 14 Notes 15 Notes 16 Insights: Engage the Team Consider the change situation you identified earlier. With that situation in mind, describe the insights you gained about engaging the team. For example, you might consider: What is important to you with regard to engaging the team? What behaviors will help you demonstrate your values with regard to engaging performance? What other insights did you gain? How can these new insights change the way you get employees engaged in the change and the work associated with it? Describe the actions you will take to enhance your effectiveness. 17 Notes 18 Notes 19 The Leadership Accountability Matrix Leadership Behaviors The leadership accountability matrix shows that there are two dimensions to success: business results and leadership behaviors. Business Results 20 Insights: Commit to Results Consider the change situation you identified earlier. With that situation in mind, describe the insights you gained about committing to results. For example, you might consider: What is important to you with regard to committing to results? What behaviors will help you demonstrate your values with regard to committing to results? What other insights did you gain? How can these new insights change the way you commit to results with the regard to the change you are leading? Describe the actions you will take to enhance your effectiveness. 21 Activity: Role Models Think aback over your career and your life. Have there been individuals who have been role models for you? Take a few minutes to think about who your role models were and what made them so valuable to you. Picture them doing what they do best and remember the behaviors that made a lasting impression on your life. Consider the following questions to identify specific details about your role model. What was important to this role model leader? How could you tell? What did the role model leader do to encourage you, build your self-confidence, and recognize your achievements? How did the role model teach, counsel, and show you that he or she cared about you as a person? How did this leader impact your approach to leadership? What behaviors that you learned from this leader do you demonstrate with others? 22 Insights: Leave a Legacy Consider the change situation you identified earlier and the relationships you have with others around you. With that situation in mind, describe the insights you gained about leaving a legacy. For example, you might consider: What do you value with regard to leaving a legacy? What behaviors will you need to demonstrate these values? What other insights did you gain? How can these new insights change the way you leave a legacy and influence others in the future? Describe the actions you will take to enhance your effectiveness. 23
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