Leadership Excellence Participant Guide

Leadership Excellence
Participant Guide
Career & Technical Education
Annual February Conference
Wichita, KS
Shanna Legleiter, Trainer
Barton Community College
[email protected]
Activity: The Power of Story
Your approach to leadership has been influenced by a lifetime of interactions with those you
perceive to be leaders. In this activity, you will clarify your definition of “leader” by comparing it to
the definitions of others.
Reflect on the leaders you have worked with and the kind of leader you aspire to be. Consider the
following questions and be prepared to share your responses.
What is a leader?
What does a leader do that makes him or her a leader?
What is the long term measure of a leader’s success?
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Program
By completing this program, you will be able to:
 Articulate your personal leadership values.
 Recognize opportunities to adapt Disney’s leadership strategies and
best practices to your own situation.
 Determine the actions you will take to influence positive changes in
your organization.
The Leadership Excellence Model
The model includes four key functions each leader must perform.
Envision the Future-
Organize the Operation-
Engage the Team-
Commit to Results-
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Leadership Excellence: Your Situation
Identify a current situation that requires your leadership and complete the following items to focus
your thoughts.
Part 1
1. Identify a significant situation you face as a leader; a challenge in which you seek to influence
change in the coming year.
2. How is this situation impacting (or impacted by) operational/financial results?
3. How is this situation impacting (or impacted by) customers, or those whom you serve?
4. How is this situation impacting (or impacted by) employees in your operation?
5. How is this situation impacting (or impacted by) leaders such as yourself and those who you
report to?
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Consider the change you would like to create in this situation and complete the following items to
focus your thoughts.
Part 2
1. What change would you like to create in this situation? Why is this the right thing to do?
2. How will the change impact (or be impacted by) operational/financial results?
3. How will the change impact (or be impacted by) customers, or those whom you serve?
4. How will the change impact (or be impacted by) employees in your operation?
5. How will the change impact (or be impacted by) leaders such as yourself and those who you
report to?
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Notes
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Notes
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Activity: The Leader’s Vision
Part 1
In this part of the activity, you will develop your vision for the change you want to create.
1. Review the change situation you identified earlier.
2. Identify the audience of your vision and describe them.
3. Prepare how you will present your vision to this audience.

Describe the status quo. What are the current circumstances?

Describe the change you want to create, and the associated stakes.
-What does this compelling future look, sound, and feel like?
-Why should your audience want this “better” future? What values are associated with it?
-What are the risks associated with maintaining the status quo?

Describe the obstacles to changing.
-What stands in the way of change?
-How do you and your audience feel about these obstacles?

Make your recommendation or call to action.
-Emphasize again how things in the future are “better” than how they are now. Leverage organizational
values. What is important to this organization?
-Identify what you are asking of them. What action do you want taken?
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Part 2
In this part of the activity, you will practice sharing your vision, and will listen to your partner’s
vision.
The Leader
When you are the leader:
 Describe the intended audience for your vision. Let your listener
ask questions to ensure that he or she understand the point of view
of the intended audience.
 Practice sharing your vision as if your listener is the intended
audience. Refer to the information you prepared in Part 1.
 Listen to the feedback provided by your listener.
The Listener
When you are the listener:
 Listen and ask questions to make sure you understand the point of
view of this leader’s intended audience.
 Listen as this leader practices sharing his or her vision.
 On the following feedback form, take notes about what you hear,
see, and feel.
 After the vision has been shared, share your feedback with the
leader.
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Vision Feedback Form
When you are the listener, use this page to capture your notes.
Leader:
Intended audience:
Based on what you heard, how comfortable would you feel taking action on this vision?
What did you see or hear that was particularly interesting or compelling?
What could this leader do or say to strengthen the vision and how it is shared?
What is important to this leader? How can you tell?
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Insights: Envision the Future
Consider the change situation you identified earlier. With that situation in mind,
describe the insights you gained about envisioning the future. For example, you
might consider:
 What is important to you with regard to envisioning the future?
 What behaviors will help you demonstrate your values with regard to envisioning
the future?
 What other insights did you gain?
How can these new insights change the way you create and communicate your vision
in the future? Describe the actions you will take to enhance your effectiveness.
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Notes
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Notes
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Insights: Organize the Operation
Consider the change situation you identified earlier. With that situation in mind,
describe the insights you gained about organizing the operation. For example, you
might consider:
 What do you value with regard to organizing the operation?
 What behaviors will you need to demonstrate these values?
 What other insights did you gain?
How can these new insights change the way you organize your operation in the
future? Describe the actions you will take to enhance your effectiveness.
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Notes
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Notes
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Insights: Engage the Team
Consider the change situation you identified earlier. With that situation in mind,
describe the insights you gained about engaging the team. For example, you might
consider:
 What is important to you with regard to engaging the team?
 What behaviors will help you demonstrate your values with regard to engaging
performance?
 What other insights did you gain?
How can these new insights change the way you get employees engaged in the
change and the work associated with it? Describe the actions you will take to
enhance your effectiveness.
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Notes
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Notes
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The Leadership Accountability Matrix
Leadership Behaviors
The leadership accountability matrix shows that there are two dimensions to success:
business results and leadership behaviors.
Business Results
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Insights: Commit to Results
Consider the change situation you identified earlier. With that situation in mind,
describe the insights you gained about committing to results. For example, you
might consider:
 What is important to you with regard to committing to results?
 What behaviors will help you demonstrate your values with regard to committing
to results?
 What other insights did you gain?
How can these new insights change the way you commit to results with the regard to
the change you are leading? Describe the actions you will take to enhance your
effectiveness.
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Activity: Role Models
Think aback over your career and your life. Have there been individuals who have been role
models for you? Take a few minutes to think about who your role models were and what made
them so valuable to you. Picture them doing what they do best and remember the behaviors that
made a lasting impression on your life.
Consider the following questions to identify specific details about your role model.
What was important to this role model leader? How could you tell?
What did the role model leader do to encourage you, build your self-confidence,
and recognize your achievements?
How did the role model teach, counsel, and show you that he or she cared about
you as a person?
How did this leader impact your approach to leadership? What behaviors that you
learned from this leader do you demonstrate with others?
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Insights: Leave a Legacy
Consider the change situation you identified earlier and the relationships you have
with others around you. With that situation in mind, describe the insights you
gained about leaving a legacy. For example, you might consider:
 What do you value with regard to leaving a legacy?
 What behaviors will you need to demonstrate these values?
 What other insights did you gain?
How can these new insights change the way you leave a legacy and influence others
in the future? Describe the actions you will take to enhance your effectiveness.
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