APPENDIX A SOCIAL INCLUSION AND COMMUNITY COHESION STRATEGY FOR HABOROUGH DISTRICT COUNCIL VISION FOR THE DISTRICT “Harborough District will be a place where people feel included and where everyone has an opportunity to build a safe, healthy, vibrant area in which they are proud to live, work, play and learn.” Version 3 Sustain Consultancy Ltd, 6 Albion Court, Little Harrowden, Northants, NN9 5XY Contents Page No. 1.0 2.0 3.0 Introduction 1.1 What is meant by Social Inclusion? 2 1.2 Profile of Harborough District 2 1.3 Social Inclusion and the Harborough District 4 Harborough’s Approach 2.1 High Level Strategic Objectives 8 2.2 Action Planning 9 Introduction to Community Cohesion 3.1 What contributes towards Community Cohesion 10 3.2 Cycles of Community Cohesion 11 3.3 Community Cohesion and the Harborough District 11 1 Sustain Consultancy Ltd, 6 Albion Court, Little Harrowden, Northants, NN9 5XY INTRODUCTION This document seeks to set out what is meant by Social Inclusion and Community Cohesion and illustrates how these issues affect the District of Harborough, identifying the future strategy of the Council in working to promote both social inclusion and community cohesion. 1.1 What is meant by Social Inclusion? Social Inclusion is about working to break the cycle of social exclusion. The Government has defined social exclusion as “a shorthand term for what can happen when people or areas suffer from a combination of linked problems such as unemployment, poor skills, low incomes, poor housing, high crime, bad health and family breakdown…” (Social Exclusion Unit, 2001). Often these problems are linked and mutually reinforcing creating a vicious cycle in people’s lives. When considering the profile of the Harborough District it is also important to recognise that rural isolation can also contribute towards social exclusion. Social inclusion is not simply an economic term, but rather it affects all areas of a person’s life and the wider society. The costs of social inclusion may impact upon an individual with regards to not reaching their educational potential, higher risks of unemployment, poorer physical mental health and these individuals are more likely to experience crime. The impact upon society may be the loss of a skilled workers and customers, as people do not realise their full potential due to their excluded status. The government has noted that transitions such as changing schools, leaving school, becoming a parent, relationship breakdown and retirement are times when people are most at risk of becoming excluded. Similarly the government has noted that people with multiple disadvantages are less likely to access services and receive the support they need. Social exclusion can occur through disability or chronic health problems, people who lack skills or qualifications and people from some ethnic minority groups. Social exclusion affects everybody, not just those directly experiencing the difficulties. It is economically inefficient; it can affect people’s health and behaviour, and that of the next generation, resulting in increased costs of welfare and health services, which may impact on society as a whole by escalating problems such as crime and drugs. Harborough District wants to reduce social exclusion and help individuals and communities thrive in the way they wish. 1.2 Profile of Harborough District Overall, Harborough is an affluent district with very low levels of social exclusion compared with England as a whole. Unemployment, poverty, poor health, poor housing, unacceptable behaviour and crime are all significantly below the national average. However, there are areas within Harborough that experience higher levels of social exclusion, these need to be addressed to make our communities more sustainable, and to improve the quality of life of individuals. Harborough District is primarily rural with two main market towns (Market Harborough and Lutterworth), a collection of rural centres and a large number of small villages and hamlets. It is home to some 76,559 residents (census 2001) with 35% of the population living in the market towns. The rural nature of the District is emphasised by the majority of settlements (71 out of 93) having a population of less than 500 people. 2 Sustain Consultancy Ltd, 6 Albion Court, Little Harrowden, Northants, NN9 5XY Demographic The largest proportion of the population is made up of those in the 35-44 year old age group which is consistent with both county and national averages. The lowest proportion consists of those between 20 and 29 years old, which shows the District has a relatively low proportion of young people when compared to the national average. This is particularly prominent in rural villages as a large proportion of young people are concentrated in the two market towns and Broughton Astley. In total the Harborough population comprises 62.5% of working age, 18.9% under 16 and 18.6% of pensionable age (male over 65 or female over 60). The large majority of the population is white in ethnic origin (97.87%) with Christianity being the prominent religion within the District (77.98%), (Census 2001). Of the working age population in Harborough 83.3% are economically active, while only 0.7% claim job seekers allowance which is one of the lowest levels in the country (Labour Force Survey 2003-2004).The population within the District is expected to rise by 19% by 2016 (compared to the 2001 census figure) due to a natural population increase and rise in migration into Harborough. Accessibility / Transport Links Public transport within the District is a main priority when considering issues of social exclusion due to the rural nature of the District. The District is served by a good transport network with the two market towns enjoying a frequent and reliable bus service between the two as well as regular links to Leicester and Hinckley, however there are issues for those accessing public transport in the more rural areas of the District (Indices of Deprivation, ODPM 2004). Community transport services across the District also ensure smaller villages enjoy transport links to the larger settlements, although these can be infrequent with evidence suggesting that potential isolation and exclusion may occur for some groups. Retail and Leisure The main retail focus within the District is at Market Harborough, although Lutterworth and Kibworth also make smaller scale contributions. There are a large range of sports and leisure clubs and organisations within the District that serve local needs, with particular focus on the leisure centre at Market Harborough and the newer leisure centre at Lutterworth. In addition rural centres provide community halls and facilities for their residents and for residents of nearby smaller villages. Social Infrastructure The District of Harborough is ranked as one of the least deprived areas in Britain, being ranked 335th out of 354 in the 2004 assessment. This is supported by a high average household income, low unemployment, low crime levels and a well educated work force. It is also reflected by a longer life expectancy and a lower mortality rate compared to the UK average. 3 Sustain Consultancy Ltd, 6 Albion Court, Little Harrowden, Northants, NN9 5XY 1.3 Social Inclusion and the Harborough District Using statistics from the Indices of Deprivation (ODPM 2004) it would appear that the Harborough District is affluent. However, there are some pockets which experience deprivation and certain groups which face exclusion. Furthermore in a largely rural district there is a high risk of social exclusion for some due to the difficulty in accessing services outside of its two largest towns. Social exclusion is a reality for some people in the District and therefore must influence the Council’s vision. Research within and outside of the organisation has identified both evidence and knowledge on excluded groups and the factors that can contribute towards this exclusion thus identifying a number of areas of focus for the District. The following tables illustrate factors which contribute towards social exclusion, and specific groups that experience exclusion in the Harborough District. Using data from the Indices of Deprivation produced by the ODPM in 2004, the Harborough District is ranked 335th out of the 354 district authorities in England in addition, Harborough district is the least deprived district in Leicestershire. The Indices of Deprivation combines indicators across seven domains into a single deprivation score. The seven domains used are; Income Deprivation Employment Deprivation Health Deprivation and Disability Education, Skills and Training Deprivation Barriers to Housing and Services Living Environment Deprivation Crime Overall the levels of deprivation within the Harborough District are low. However, the statistics evidence that there are certain groups and wards where social exclusion can and will occur. This is supported by internal research from Service Heads who suggest that the following factors may contribute towards social exclusion for certain groups. Factors contributing towards Social Exclusion Rural Isolation Access to Transport Limited services in small villages Lack of Affordable Housing Limited leisure facilities/activities for young people (in some cases no services) Social Isolation 4 Sustain Consultancy Ltd, 6 Albion Court, Little Harrowden, Northants, NN9 5XY Groups/Communities at Risk of Social Exclusion Elderly - Children and Young People - Unemployed/low income groups - People with disabilities - Travellers - Lesbian, Gay, Bisexual people (identified internally as a potentially excluded group) - BME population (Black, Minority Ethnic Individuals, includes Economic Migrants) (identified internally as a potentially excluded group) - - - - Evidence & Statistics (ODPM, 2004, Indices of Deprivation) 1,515 people aged over 60 living in income deprived households. This group makes for 36% of the total population in the Income Deprived group. Wards of density; Logan, Welland, Great Bowden. 1,147 children in Harborough live in households which are considered to be income deprived. This accounts for 7.4% of children aged under 16 years within the District. Largest volume wards, Welland, Great Bowden, and Kibworth. Educational performance for this group (under 16 years) is well performing across the district compared with the national average with the exception of the Welland ward which is ranked in the top 20% most deprived in England. 4,229 people who are considered to be income deprived (subsets of elderly and children and young people mentioned above). 2,000 people employment deprived within the District. Concentrated wards are Welland, Great Bowden, Logan, Kibworth. Levels of health deprivation are relatively low with no areas in the 50% most deprived in England. 1,950 claimants of Disability Living Allowance. Currently there is limited information on this group however, a report is expected in March 2007 from Birmingham University which will provide detailed information. Once available this must be utilised within the Council. - Known sites are: - Greenacres Caravan Park, Leicester Road, Market Harborough - Snows Lane, Keyham - Willoughby Road, Ashby Magna - Lutterworth Road, Dunton Bassett - Justin Park (although actual location is Daventry District) Recognised as a potential group who could experience exclusion but; Little/no supporting evidence for this group. Little known community structures to evidence needs or requirements for this group. Census data (2001) shows that Harborough is 97.87% white. Local Development Framework plans shows that by 2016 the population in the District is expected to rise by 19% There is the potential for both economic migrants and for migration from Leicester City’s BME communities. NI registration statistics (Overseas Nationals) was 90 for the District in 02/03, in 05/06 230 registrations occurred (twofold increase). Little organisational knowledge on faith or BME community structures currently available. 5 Sustain Consultancy Ltd, 6 Albion Court, Little Harrowden, Northants, NN9 5XY Barriers to Housing and Housing Services It is within this Domain over any other, that wards within Harborough district experience high levels of deprivation. There are 17 wards ranked within the 50% most deprived in England, of which 6 of these are within the 10% most deprived areas in the county. The deprived areas are the more rural parts of the district and reflect the restricted access to key local services experienced by residents. The indicators used for this domain are Wider Barriers - household overcrowding percentage of households with assistance under the homeless provisions of housing legislation barriers to becoming to an owner occupier Geographical Barriers - road distance to GP premises road distance to a supermarket or convenience store road distance to a primary school road distance to a post office Analysis of the statistics shows that mainly it is the Geographical Barriers that contribute towards issues of social exclusion within the District (albeit that the current house prices can be an issue for some). The Geographical Barriers results reflect the internal knowledge around the potential impact of rural and social isolation within the District, and are evidenced by the factors which were offered as contributors towards social exclusion. It is important to note that any of the aforementioned groups can experience multiple deprivation and hence further isolation. The Council has recognised that service developments through the opportunities that ICT offers, may provide incremental opportunities to reach out to these groups. This may be the case for reaching and engaging with young people and indeed the elderly. It is important however that the Council has sufficient knowledge about the profile of ICT use in the District and that any targeted services or campaigns are developed with this profile in mind. 6 Sustain Consultancy Ltd, 6 Albion Court, Little Harrowden, Northants, NN9 5XY Harborough’s Approach 2.0 The approach of the Council is to improve its service design and delivery to extend the reach of what works to those who need it most. This strategy is designed to support those who are excluded to become included and ensures that others do not become excluded. The Council recognises that a ‘neighbourhood management’ approach is not relevant to the district both due to its geographical nature and the spread of its population across the District this is reinforced when considering the dispersed nature of the problems that lead to social exclusion. This strategy needs to be understood in the context of the Council’s wider mission. Council’s Mission “Through partnership and consultation, to provide innovative, accessible and responsive services that ensure the District of Harborough is a healthy and happy place to live and work.” Through this strategy it is recognised that the Council has a role to play to prevent social exclusion. The Council will strive to achieve the following vision: Social Inclusion Vision for Harborough “Harborough District will be a place where people feel included and where everyone has an opportunity to build a safe, healthy, vibrant area in which they are proud to live, work, play and learn.” The most appropriate strategy is a client centred approach which recognises that it is critical to identify and address the potential multiple needs of those who are socially excluded. The Council will build both its capacity to deal with and raise awareness of social exclusion through inclusive service delivery. Of equal importance will be the local partnerships that the Council engages in, including relationships with Parish Councils. This can be highlighted through an example: Most of the factors that affect People’s health and wellbeing are local. Including: Relationships within the family, with people in the neighbourhood, at schools and at work How people feel about their immediate environment How people feel about local services Whether people feel safe, Interventions that could increase Health and Wellbeing and improve access to services are elivered at the same very local level, yet are under the direction of, or strategic control of local government and other local agencies. This Social Inclusion strategy therefore, needs to address how Harborough District Council and its main partners can retain its strategic presence yet also work at a local level in a way that is meaningful to local people. The Council has already adopted a policy of Local Area Management, it has placed officers within the communities they serve, e.g. the Enforcement Officers. This highlights the importance of place and the pivotal role local partnerships can play in enabling local plans, strategies and actions to be developed. Local Partnerships can be the mechanisms through which the Council’s strategic priorities are met. The aim will be to focus on services from the point of view of the community at the level that people understand and where it is easier to identify gaps in provision and where it is more difficult for individuals or families to be excluded. 7 Sustain Consultancy Ltd, 6 Albion Court, Little Harrowden, Northants, NN9 5XY The benefits of this approach will be stronger communities with: Local people identifying and solving problems affecting their community Active citizens who contribute to common good Strengthened communities in which people work together to find solutions to problems An engaged community is likely to be more responsive to the challenges it faces, more prepared to work in partnership and more inclined to be tolerant to the needs of minority interests within the community. As highlighted a key to inclusion is for individuals to be able to access the services and information to support their needs. These services and information requirements include both those provided by this Council and its wider partners both in the voluntary and statutory sectors. It is therefore crucial that the Council works in partnership with other stakeholders in the community, sharing this strategy and the actions contained within it. In order to move this strategy forward the Council has developed a number of high level objectives for this area of work. 2.1 High Level Strategic Objectives 1. To provide equal opportunities through its service delivery ensuring that any inherited disadvantage of certain groups is identified and reviewed, with services being innovatively designed and delivered ensuring inclusion for all. 2. To narrow the gap in outcomes between the most disadvantaged in Harborough and the general population focusing on key groups; Children and Young People and the Elderly. 3. To ensure that service users are involved in the design and delivery of innovative services working closely with service users and voluntary and community groups, anticipating and planning future development requirements. 4. To provide accessible services at times and locations that clients can access, which are culturally appropriate and free of stigma. 5. To work in Partnership with other service providers through developed frameworks e.g. Local Strategic Partnerships, Local Area Agreements. 6. To develop solid management information processes on those who are excluded in the District building a knowledge base from which to develop future actions. In particular there are a number of strategic enablers where attention must be focussed to ensure that progress can be made in tackling the deprivation and exclusion that some members of the community currently experience. 8 Sustain Consultancy Ltd, 6 Albion Court, Little Harrowden, Northants, NN9 5XY 2.2 Strategic Enablers Area Knowledge Management Partnership Working* Service Access Internal Communication & Awareness Action 1. Develop business intelligence, assessing what is already known within the organisation, developing trends and identifying actions based on data, focusing upon key groups. 2. Explore the data available within partner agencies, using this to inform an overall picture of the community e.g. Countywide reports. 3. Develop consistent data systems across the Council providing a detailed profile of target groups e.g. BME groups, children and young people. 4. Review the current level of take up and use of ICT for target groups e.g. young people and older people across the District, reflecting this knowledge in the priorities and Action Plans within this area. 1. Use the Young Peoples Strategy and Older Persons strategy to influence the LAA action plans which are relevant to Harborough. 2. Build solid relationships with the voluntary and community sector ensuring participation, engagement and involvement in ongoing service development and delivery for hard to reach groups. 3. Review the potential for the formation of an External Equalities Group which can be accessed to test emerging policies and strategies. 4. Review the potential ability of the Council to access VCS groups for wide engagement and inclusion. 1. Create processes to capture data on those groups using the outreach service points. 2. Target key groups who are not using service access points to encourage involvement, engagement and take-up of services. 3. Further develop the potential for service delivery through ICT channels. 4. Encourage and promote engagement and involvement of all community groups through various channels e.g. Have Your Say meetings, and community forums, ICT developments. 1. Circulate this strategy to all staff within the Council. 2. Develop a consistent and meaningful understanding throughout the organisation as to what social inclusion and community cohesion means for the Harborough District. 3. Each Service Head to review the target areas and progress initiatives and actions which can support the eradication of social exclusion using both the contributing factors and groups facing exclusion . 9 Sustain Consultancy Ltd, 6 Albion Court, Little Harrowden, Northants, NN9 5XY Introduction to Community Cohesion The Home Office states that “community cohesion describes the ability of communities to function and grow in harmony together rather than in conflict. It has strong links to concepts of equality and diversity given that community cohesion can only grow when society as a whole recognises that individuals have the right to equality and respects and appreciates the diverse nature of our communities.” In addition the Local Government Association has defined key characteristics around a cohesive community, that: - there is a common vision and a sense of belonging for all communities; the diversity of people’s backgrounds and circumstances is appreciated and positively valued; those from different backgrounds have similar life opportunities; and strong and positive relationships are being developed between people from different backgrounds and circumstances in the workplace, schools and in neighbourhoods. Community cohesion means different things in different areas. It is much easier to see and explain what community cohesion is when it is absent and where there is strife and disharmony between groups and communities. Community cohesion is strongest when people have the opportunity to engage and participate as fully as they wish and on an equal basis with others. 3.1 What contributes to building community cohesion? Race Equality & Social Inclusion Communication & Access to Technology Economic Development & Regeneration Health Improvement Initiatives Improving the Environment Community Cohesion Work with Families & Young People Community Safety Community Planning Fair Access & Equal Opportunities 10 Sustain Consultancy Ltd, 6 Albion Court, Little Harrowden, Northants, NN9 5XY The above model shows that there are many aspects to community cohesion and that the Council must consider each of the contributing factors when developing and delivering services. As such every Officer of the Council needs to be aware of how their individual and collective actions through service delivery contributes towards both eliminating or isolating certain individuals and groups. The concept of community cohesion is closely related to the concept of social capital, which helps to explain why community cohesion does or does not work. The key element of social capital is good and strong relationships between people and agencies. It is demonstrated through support structures, formal and informal networks, group membership, shared norms, trust, reciprocity and community and civil engagement. However, difficulties arise when groups of people experience poverty, poor housing, inequitable access to educational opportunities and other social changes, which make them feel insecure. Then people can look to blame each other for their difficulties. 3.2 Cycles of Community Cohesion Feeling Valued Equitable Outcomes Social Exclusion Vicious Virtuous Positive Relationships Anti Social Behaviour Community Vision Low Self Esteem Resentment The above shows the cycles of community cohesion both positive and negative, it shows the contrast between a ‘virtuous’ cycle of cohesion where community vision and positive relationships nourish equitable outcomes whilst a ‘vicious’ cycle feeds on resentment and exclusion to produce anti-social behaviour and low self esteem. 3.3 Community Cohesion and the Harborough District Currently the District of Harborough benefits from a strong community that is able to demonstrate cohesion and a virtuous circle of positive community cohesion as discussed in the figures above. A recent study investigating the thoughts of individuals living within three areas of the District has shown positive results, as detailed below 11 Sustain Consultancy Ltd, 6 Albion Court, Little Harrowden, Northants, NN9 5XY How strongly do you feel about your neighbourhood? 13% 3% 2% 38% Very Strongly Fairly Strongly Not Very Strongly Not At All Strongly Don't Know 44% Source: Fleckney, Primethorpe & Tilton (Social Capital Survey, 2006) This neighbourhood is a tight knit community 2% 3% 17% 19% Strongly Agree Agree Neither Disagree Strongly Disagree 16% 43% Don't Know Source: Fleckney, Primethorpe & Tilton (Social Capital Survey, 2006) 12 Sustain Consultancy Ltd, 6 Albion Court, Little Harrowden, Northants, NN9 5XY This neighbourhood is a friendly place to live 2% 1% 5% 4% 31% Strongly Agree Agree Neither Disagree Strongly Disagree 57% Don't Know Additionally, crime levels within the District are low with only 3 areas ranked within the 50% most deprived using data on four main crime types – burglary, theft, criminal damage and violence (ODPM, 2004). Whilst the District does witness low level anti-social behaviour in some of its villages, these incidents are minimal and are often correlated to the lack of youth provision in these villages. 13 Sustain Consultancy Ltd, 6 Albion Court, Little Harrowden, Northants, NN9 5XY The Council is preparing a Strategy for Young People which will detail how the Council works to address issues affecting the quality of life and social, environmental and economic wellbeing of young people. It will recognise the importance of young people and the need for the Council to work in partnership with other agencies to deliver the best services for young people living and working in the district. Community cohesion is about inclusion, making the effort to find out about others, treating each other with respect and building good relations between the different parts of the community. Using guidelines from Home Office, Office of the Deputy Prime Minister, seven steps have been identified as key enablers for creating cohesive communities. 3.4 Harborough District and Community Cohesion The Council’s approach towards maintaining community cohesion will adopt this framework. 1. Leadership and Commitment We will continue to highlight the needs and requirements of people facing social exclusion and take a strategic lead in promoting Social Inclusion. The challenge for the District of Harborough is to maintain the existing strong community networks and cohesion and prepare for future demographic and community changes (predicted 19% growth by 2016). It is anticipated that over the next 3-5 years the District will realise an increase in; - economic migration (currently a small population in 2005/06 there was 230 NI registrations but this reflects a % increase over the last 3 years. There are 2.9 Overseas Nationals per 1,000 people versus to 4.5 Overseas Nationals per 1,000 for the County average) (source National Insurance Number Allocations , LCC, 2006) - BME individuals and new communities moving outside of Leicester City boundaries. It is important therefore that strong community relationships are built within the District to ensure that pathways are established, that will allow the Council to recognise the changing needs of its community and the subsequent development of services which meet these changing needs. Working with local communities and the Voluntary Sector will be a priority for this area of work. 2. Vision and Values Harborough’s Social Inclusion vision is “Harborough District will be a place where people feel included and where everyone has an opportunity to build a safe, healthy, vibrant area in which they are proud to live, work, play and learn.” As a District Council we recognise that we will have to work in partnership with the community and other stakeholders who provide services to individuals and community groups within it. Our Services will be reviewed to ensure that we are able to achieve this vision and not structurally impede individuals or groups within it. 14 Sustain Consultancy Ltd, 6 Albion Court, Little Harrowden, Northants, NN9 5XY 3. Programme Planning and Management Business Planning processes will identify both strategic and operational priorities, these priorities will be managed through to effective, agreed Service Action Plans which will be delivered through the key service areas. 4. Engaging Communities It is essential that we maintain and grow current community development structures and the wider engagement of community members and groups through a number of channels: e.g. existing community forums, Have Your Say meetings, community development work, older person’s forum, children and young people’s forum and faith communities. We will share our vision through these channels and ensure that our policies enable and empower strong communities. Our Community Development team will ensure that Social Inclusion is a focus in all community development initiatives. 5. Challenging and Changing Perceptions Social Exclusion is a reality for some within Harborough District despite its relative affluence and performance using deprivation indicators. There are groups that are both at risk of and experience social exclusion. We will develop our knowledge management systems and community work to ensure that all groups are considered and represented in the local development and delivery of services, due to the size of the Council it is imperative that we link in with other data and information sources across its partnership structures. Through our Equalities Impact Assessment (EIA) we will ensure that the issues of social inclusion remain at the forefront of the Council’s agenda. 6. Community Cohesion and Partnership Working In all that we do staff will communicate the vision of an inclusive, cohesive Harborough ensuring that key partners and stakeholders understand how they can contribute towards Harborough’s community cohesion. We will continue to create and promote avenues for engagement and discussion across all stakeholders within the District this will be enabled by our increased ‘knowledge management’ priority to ensure that those who are excluded are both visible and represented within communities and service developments. 7. Ensuring Sustainability of Programmes The Council will consider the objectives and timelines of each project or initiative. Appropriate plans will be created for each programme, e.g. it may be appropriate to create Pilot studies for new or developing initiatives to ensure full service audits and viability assessments can be established before fully implementing new initiatives. The needs of socially excluded groups will be considered within these assessments. 15
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