BPIO University All Up Sales and Partner Immersion Experience Introduction Bringing it all Together Agenda Competitive Selling Winning in the Collaboration marketplace Winning in the Enterprise Search marketplace Winning in the Business Intelligence marketplace Winning in the Unified Communications marketplace Broadening Your Offer Cross Sell BPIO Cross Sell the Microsoft Platform Drive Horizontal and Vertical Solutions Sales Accelerators DPS Execution Packages PIE Stations 4 WebSphere Portal Falls Short MOSS 2007 Deliver insight and information throughout your organization Deliver personalized and targeted content Unlock organizational data no matter where it resides Enable flexible and secure workflow MOSS 2007 WebSphere Portal $1.7M $2.68M $ 1.7M Quickr Multitude of different IBM products to match MOSS WebSphere Portal + Quickr + Connections MOSS Difficult to configure/integrate IBM products together No Out-of-the-Box Notification System Difficult to create content structures and manage $ 2.68M 5 Quickr Falls Short MOSS 2007 Empower teams through workspaces Share and access information Deliver diverse capabilities on a common infrastructure Secure, manage and control content Lotus Quickr MOSS 2007 $1.3M $ 1.7M $ 3.98M Quickr Limited integration with Microsoft Office Server-side metadata available (read/write) in the Office client application Collaboration Panel in Office More difficult to… Modify the Look and Feel Add custom metadata elements Fewer… Out of the box templates for sites Out of the box web parts Workflow Options View “types” (e.g. Gantt or Calendar view) Missing… Information Rights Management Exposure of list as an RSS feed Email-enabled lists 6 Connections Portal Falls Short MOSS 2007 Enable communities with social computing Build collective intelligence and communities internally Improve relationships with customers and partners Integrated infrastructure for secure MOSS MOSSinformation 2007 2007 and discoverable MOSS 2007 Lotus Connections $0$2M $ 1.7M $ 1.7M $ 5.98M Connections More difficult to… Administration is performed through Dashboard scripting process, not GUI Activities template creation is not Accelerator OmniFind intuitive $1.34M Installation/configuration is complex. $1.16M Involves multiple products and SMEs Fewer… Limited user theme or style capabilities Search results are board when using tags or keywords Missing… Unable to set Public vs Private Profile No Email or Calendar integration with sites No rich text editor for blogs 7.14M $ 8.48M 7 Google Compete With Search Server Express, we should never lose an opportunity! Use the method below to sell MOSS; if no-go, sell MSS; if no-go plug the socket with the free Search Server Express. Every customer engagement is an opportunity to get them on a Microsoft offering. Microsoft’s sweet spot is a great middle-of-the-road Search solution that is suitable for most organizations requiring true Enterprise Search. It delivers functionality that meets the needs of most users with a lower price tag than Specialized Search solutions, and delivers out-of-the-box integration with other business functions that Entry-Level solutions cannot. Enterprise search available as a free download Enterprise search tightly integrated with a business productivity infrastructure Best-in-class enterprise search for the most demanding applications 8 SAP Compete Competitive Rhythms • Business Process Integration: The discussion revolves around optimization and integration of the processes that run the customer’s business. This involves the integration of ERP and LOB apps processes and particularly how Business Intelligence supports these processes. Customer benefits are Business Process Integration. SAP and Oracle are often found here. • Data Unification: The discussion revolves around data integration and strategy. This involves the rationalization of business intelligence platforms and databases. Customer benefits are IT Productivity. Oracle, IBM and Microsoft are often found here. • IW Productivity: The discussion revolves around end user productivity and adoption. This involves the rationalization of enduser tools and applications. Customer benefits are end-user productivity. IBM and Microsoft are often found here. Our Position on SAP SAP Top Knocks •Microsoft co-exists with SAP and makes it people-ready. Microsoft helps boosts insights into business intelligence providing strategic information management for the entire organization. •A large portion of the SAP customer base is running legacy SAP software on top of which most BOBJ offering doesn't work (Voyager, CR Lite). BW 3.5 customers do not have the option of running BIA (Business Intelligence Accelerator) - therefore there is very little chance they can run any ad-hoc reporting environment. They have to upgrade to SAP NetWeaver BI 7.0 which is a major upgrade. •Increasing business users productivity through familiar tools, driving innovation throughout the organization, and optimizing the SAP infrastructure already in place. •Making SAP business process and data available to more end users to participate seamless in the SAP business world. End users can now adopt and use SAP information to contribute to the organization's success. • Full BI capability is truly delivered by "Business Objects Premium" packages: few customers realize the dollar impact of expanding their use of BI using BOBJ. The only offering included in NetWeaver is Crystal Reports Lite and Voyager (OLAP) Dashboard, Performance Management, Ad-hoc query tools, Web-intelligence come with the premium packages (about $50k per server, $1k+ for clients). •End-user productivity story perceived as weak and difficult: even with Business Objects offering, Microsoft's Office integration (from Windows all the way to SharePoint and BI) is perceived as best of breed. 9 Where We Compete We compete aggressively on every workload against Cisco Workload Unified Client Office Communicator Compete Personal Communicator IM/Presence OCS Compete Unified Presence Server Unified Messaging Exchange UM Compete Unity, Unity Connection Conferencing OCS, LiveMeeting Compete MeetingPlace / WebEx IP Telephony OCS Compete Unified Comms Manager 10 Cross Sell Cross Sell BPIO Include presence in ECM deals Include presence with BI deals Extend EPM with Collaboration Extend Collaboration with Enterprise Search Cross Sell the Microsoft Platform SCDPM Infrastructure Optimization For Example: Active Directory Extranet Federation Drive Horizontal and Vertical Solutions Develop core and vertical LOB applications or extensions for Office 2007 or SharePoint 11 Delivery Choice On-Premise Partner Hosted MS Hosted Control & ownership Outsourced IT Rapid implementation Strategic capabilities Industry / Vertical configuration Anywhere-access Advanced integration Rich customization Packaged solutions 12 Microsoft Deployment Planning Services Using Software Assurance to Increase Deployment Opportunities Available Programs: • • Desktop Deployment Planning Services www.microsoftddps.com SharePoint Deployment Planning Services www.partnersdps.com Microsoft Software Assurance (SA) Deployment Planning Services (Packaged Services) DDPS SDPS EDPS BVPS Coming Soon: • • Exchange Deployment Planning Services Business Value Planning Services [email protected] For More Information: • • Microsoft Software Assurance Resources https://partner.microsoft.com/US/40 032368?PS=95000124 Deployment Partner Services Portal http://www.microsoftdps.com 13 BPIO Execution Packages BPIO Platform All-up Customer Immersion Experience (CIE) Drive the Desktop (Office Client) IBM Compete POC in a Box BDM /TDM Connection Round-Tables OBA TDM Breakfast Series & Developer Training Package UC Collab ECM ES BI Search, Share, Communicate & Collaborate (SC2) BP Online Suite Launch Secure the Core UC Socket Up-sell Collaboration with ECM Search Everywhere BI Conference In a Box Surround the PBX UC for Emerging Collaboration & ECM for Emerging = Early planning = Primary focus UMM 14 PIE Stations Develop an Elevator Pitch Ask & Listen For Sales Pipeline Worksheet IO Analyzer Identify a potential prospect, develop a sales pitch, then present your sales pitch and grade yourself. Learn to identify customer pain point and drive the discussion to the value of BPIO. Delve into the next steps of providing new services and solutions for your customers and prospects. Create a sample assessment based on what you know about your customers. 15 © 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. 16
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