irvine |FINANCIAL SERVICES LTD
Our Service Proposition
contents
1
about us
2 developing a personal proposition
3 the way we work
4-5 ongoing service package options
6 core service
7 wealth management service
8 premier wealth management service
9 bespoke wealth management
10
wealth management in retirement
11-13 the services we offer
irvine |FINANCIAL SERVICES LTD
T: 01271 323689 | F: 01271 323688
[email protected] | www.irvine-financial.co.uk
Irvine Financial Services Ltd is authorised and regulated by the Financial Conduct Authority
Irvine Financial Services Ltd incorporated in England No. 4772717
Registered Office: Bridgewater House, The Square, Barnstaple, Devon EX32 8LS
A list of Directors is available from the registered office
Calls may be recorded for training and regulatory purposes
about us
Established in 1986, originally with the name of
Irvine Insurance Services, the business was founded
by two brothers, Glen and Craig Irvine. At that time,
the business provided advice on financial services,
general insurance and mortgages.
The firm grew from strength to strength, adding a
second office in Barnstaple in 1994. This was originally
in Boutport Street, but moved to Bridgewater House,
on The Square in 1998. These large prominent offices
have remained our home ever since.
With the expansion of the financial services
division in Barnstaple, the decision was taken to
relocate all staff to this office in 2010, allowing close
communication between all members of the team.
Our Ethos
We believe that sound financial advice is central to
building a more certain financial future for our clients.
As qualified financial advisers, we have access to the
most up to date technology to ensure we provide
peace of mind that your financial future is more
secure, as a result of working with us. We specialise
in investment and retirement planning whether it is
accumulating funds, making the transition from work
to retirement or making the most of your capital in
retirement. We are here to help.
Our core values ensure we act with the utmost
degree of integrity and professionalism at all times
and are open and ethical in everything we do. We
operate a transparent charging structure and put
our clients’ best interests at the heart of the business.
We believe that professional financial advice can add
significant value to individuals and to businesses. It
is because of this belief that we are able to offer a
comprehensive ongoing review service designed to
create real value for our clients.
We:
will be open, honest and
transparent with you at
all times and believe that
honesty is the best policy
will act with integrity in
everything that we do
(our reputation depends
on it)
believe in delivering on
our promises to you and
ensuring that we do
what we say we will do
believe that you have
every right to expect
value for money from us
and that’s exactly what
we constantly strive to
deliver.
We are committed to
working with you to help
you prosper.
Our Team
Our highly experienced
team is at the heart of our
business. Our Advisers and
Administration team deliver
consistently high standards
and are committed to
delivering an excellent
customer experience for
all our clients.
irvine|FINANCIAL SERVICES LTD
1
developing a
personal proposition
Irvine Financial Services Ltd realise that every
situation is different and every individual is unique.
We’ve therefore developed a range of services which
can be tailored to meet your specific needs no matter
how complex.
We will work in partnership with you and look to
develop an excellent working relationship that will
evolve over time.
Ongoing fees will depend on the type of relationship
you choose to have with us and will be discussed
and agreed with your Adviser. Of course your
circumstances may change over time and we will be
flexible in the way we work.
Rest assured that however you choose to develop
your personal service, our four key principles –
honesty, integrity, reliability and value will underpin
our relationship at all times.
irvine |FINANCIAL SERVICES LTD
the way we work
one
Identify your needs and objectives
two
Gather information
three
Research & Analysis
four
Present recommendation
five
Implementation
six
Irvine Financial Services Ltd follow a carefully designed
financial planning process so that you know exactly
what is happening at each stage of its six steps:
Ongoing service and relationship
We will arrange an introductory meeting to fully explain how
our service works, identify your primary financial needs and
objectives and answer any questions.
Your Adviser will work with you to fully understand your objectives
and develop these into well defined goals. This will involve gathering
financial information on any existing plans to enable us to provide a
comprehensive picture of your circumstances.
Once your objectives are agreed, we will discuss any key considerations
with you and assess your attitude to risk. We will then conduct the required
research and planning to consider potential benefits and potential
solutions to your objectives including the suitability of any existing plans.
We will present our recommendations to you and take you
through them stage by stage. We will set out specific and
realistic recommendations aimed to achieve your stated
objectives over an agreed time period.
Once you fully understand our recommendations and
you are happy with them, we will put these into action.
You can agree to an ongoing service from us. This allows us to review your
plans to make sure they are on track with your objectives. Our reviews
will take account of any changes to your personal circumstances, financial
market conditions and relevant legislation.
irvine|FINANCIAL SERVICES LTD
3
Interim review meeting
with your Adviser
Additional review meetings
with your Adviser as required
Wealth
Management Service
Wealth Management Service
Annual review meeting
with your Adviser
Core
Service
Core Service
ongoing service options
Annual Investment valuation
report provided
Interim Investment valuation
report provided
Additional Investment valuation
reports provided as required
Telephone and/or email assistance
by Adviser’s Personal Assistant
or an Administrator
Telephone and/or email access
to your Adviser
Undertake specific requests/reports
subject to a prior agreed fee
Provide additional guidance/advice
in any financial matter as required.
Email newsletters
Liaising with 3rd party professionals
such as your Accountant or Solicitor
details on page 6
4
irvine|FINANCIAL SERVICES LTD
details on page 7
Premier Wealth
Management Service
Bespoke
Wealth Management
Wealth Management
in Retirement
Premier Wealth Management Service
Bespoke Wealth Management
Wealth Management in Retirement
details on page 8
details on page 9
details on page 10
irvine|FINANCIAL SERVICES LTD
5
ongoing service package options
Core
Service
overview
This service will encompass one off transactions whereby a future service
would not be necessary. It will also cover investments and pensions where
limited future contact may be necessary. We will discuss the review options
with you, taking account of the size of your portfolio, your requirements and
the cost of providing the service.
what we will deliver
£ You will have access to our Administration team
£ We will provide a valuation of your portfolio annually, where applicable.
£ We are happy for you to contact us in the future if you would like any
further advice or support.
In addition
£ We can provide a more comprehensive review including a telephone or
face to face meeting annually which may be subject to additional cost.
our charges for this service
Our annual ongoing charge for this service is 0.75% of your funds under
management with no minimum and a maximum of £1,000 per annum. If
you decide to engage us further we will discuss and agree a fee with you in
advance for the work required.
6
irvine|FINANCIAL SERVICES LTD
ongoing service package options
Wealth
Management Service
overview
This service proposition is focused on reviewing your financial plan to
ensure it continues to meet with your goals.
what we will deliver
£ We will invite you to review your financial goals, preferably face to face
annually to ensure they remain on track.
£ We will ensure your attitude to risk profile is updated and that your
investment solutions continue to meet with your requirements.
£ You will receive a valuation of your investments and pensions once a year.
£ We will ensure all relevant details about your personal circumstances are
updated and stored securely.
£ You will have access to our Administration team. If required, they will
arrange for your Adviser to contact you.
£ If market conditions change and you are concerned about your
investments you are able to call your Adviser to discuss your investments
in more detail.
£ We will email you bi-monthly newsletters.
our charges for this service
Our annual ongoing charge for this service is 0.75% of your funds under
management with a minimum fee of £500 per annum and a maximum of
£2,000 per annum.
irvine|FINANCIAL SERVICES LTD
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ongoing service package options
Premier Wealth
Management Service
overview
This is a comprehensive service proposition which covers all areas of financial
planning together with your investment, tax and estate planning needs.
This service is for clients with complex financial needs who will benefit
from a long-term relationship with their Adviser.*
what we will deliver
£ We will invite you to review your financial goals twice a year to ensure
they remain on track.
£ We will ensure your attitude to risk profile is updated and that your
investment solutions continue to meet with your requirements.
£ We will provide two valuations of your holdings each year.
£ We will ensure all relevant data about your personal circumstances are
updated and held securely.
£ Any investments that are placed in Trust at outset will be included in
the cost. If a bespoke Trust is required, we will work with you and a Trust
expert, to meet your needs. This may attract an additional charge.
£ If market conditions change and you are concerned about your
investments you are able to call your Adviser to discuss your
investments in more detail.
£ You will have direct access to your dedicated Adviser.
£ You will have access to your Adviser’s Personal Assistant or an
Administrator.
£ Depending on your personal requirements, we can work alongside
your existing professional advisers, i.e. your Solicitor and Accountant;
to ensure that we are working together to make our advice cohesive.
£ We will email you bi-monthly newsletters.
our charges for this service
Our annual ongoing charge for this service is 0.75% of your funds under
management with a minimum fee of £1,500 per annum.
* Some complex areas of advice may have to be referred to 3rd parties. You may be
charged by the 3rd party but any fee will be agreed by them in advance.
The Financial Conduct Authority does not regulate taxation and trust advice.
8
irvine|FINANCIAL SERVICES LTD
ongoing service package options
Bespoke Wealth
Management
overview
This is our most comprehensive service proposition that covers all areas of
financial planning and is aimed at clients with complex needs and solutions.*
what we will deliver
£ We will provide additional guidance and advice in any financial matter
as required.
£ We will invite you to review your financial goals. As your financial needs may
be complex, we will discuss and agree how frequently we should review your
objectives to ensure they remain on track. This will be at least twice a year but
likely to more often.
£ You are able to meet with your Adviser on an ad-hoc basis.
£ We will ensure your attitude to risk profile is updated and that your
investment solutions continue to meet with your requirements.
£ We will provide a minimum of two valuations of your holdings each year with
ad-hoc valuations upon request.
£ We will ensure all relevant data about your personal circumstances are
updated and held securely.
£ Any investments that are placed in Trust at outset will be included in the cost.
If a bespoke Trust is required, we will work with you and a Trust expert, to
meet your needs. This may attract an additional charge.
£ If market conditions change and you are concerned about your investments
you are able to call your Adviser to discuss your investments in more detail.
£ You will have direct access to your dedicated Adviser.
£ You will have access to the Adviser’s Personal Assistant or an Administrator.
£ Depending on your personal requirements, we can work alongside
your existing professional advisers, i.e. your Solicitor and Accountant;
to ensure that we are working together to make our advice cohesive.
£ We will email you bi-monthly newsletters.
our charges for this service
Our annual ongoing charge for this service is 0.75% of your funds under
management with a minimum fee of £2,500 per annum.
* Some complex areas of advice may have to be referred to 3rd parties. You may be
charged by the 3rd party but any fee will be agreed by them in advance.
The Financial Conduct Authority does not regulate taxation and trust advice.
irvine|FINANCIAL SERVICES LTD
9
ongoing service package details
Wealth Management
in Retirement
overview
This is a comprehensive service proposition which focusses on the tax free
cash and income options available at and during retirement. This service is
suitable for clients who want a flexible approach to their income needs and
will benefit from ongoing advice.*
what we will deliver
£ We will invite you to review your financial goals twice a year. This will
include a review of your income strategy.
£ We will ensure your attitude to risk profile is updated and that your
pension solutions continue to meet with your requirements.
£ We will provide you with two valuations of your holdings each year.
£ We will ensure all relevant data about your personal circumstances are
updated and held securely.
£ If market conditions change and you are concerned about your
investments you are able to call your Adviser to talk things through in
more detail.
£ You will have direct access to your dedicated Adviser.
£ You will have access to the Adviser’s Personal Assistant or an
Administrator.
£ Depending on your personal requirements, we can work alongside
your existing professional advisers, i.e. your Solicitor and Accountant;
to ensure that we are working together to make our advice cohesive.
£ We will email you bi-monthly newsletters.
our charges for this service
Our annual ongoing charge for this service is 0.75% of your funds under
management with a minimum fee of £1,500 per annum.
* Some complex areas of advice may have to be referred to 3rd parties. You may be
charged by the 3rd party but any fee will be agreed by them in advance.
The Financial Conduct Authority does not regulate taxation and trust advice.
10
irvine|FINANCIAL SERVICES LTD
the services we offer
Investments*
Are you getting a good return on your investments?
Unit Trusts, Investment Bonds or Individual Savings
Accounts (ISAs) can provide a flexible, tax efficient
means of saving lump sums or regular monthly
amounts.
* These investments do not include the same security
of capital which is afforded with a deposit account.
Pensions
The State will provide but only in a limited way.
Your employer may help, but what if you don’t
have a company scheme or workplace scheme?
Even if you already have existing pensions in place
with your employer or privately, will they provide
you with enough to live on when you retire?
Inheritance Tax Planning
Inheritance Tax is a Tax on your estate when you die
and is also sometimes payable on Trusts or Gifts
made during your lifetime. This includes the total
of everything you own and a share of anything you
own jointly. With a little planning you may be able to
reduce the bill or avoid Inheritance Tax altogether.
irvine|FINANCIAL SERVICES LTD
11
the services we offer
Savings
We all have things we want to save for...
weddings, world cruise, school or university
fees, even a classic car. We can guide you in
the best way to achieve your goals.
Life Protection
The need for protection through life assurance
can be of paramount importance. How would
your family cope after your untimely death?
Irvine Financial Services can search the market
for the most competitive terms.
Critical Illness and Income
Replacement Insurance
You are much more likely to suffer a serious illness
than die before you retire. It could be a very
worrying time and you and your family should not
have to be concerned at the same time about loss
of income and problems with money.
12
irvine|FINANCIAL SERVICES LTD
the services we offer
Workplace Pensions
Are you looking to set up a pension scheme for
you and your employees? We can advise you on
the most efficient route and the best provider to
suit your requirements in a disciplined way.
Business Insurance
Most prudent business people insure their business
property – cars, machinery, etc. Not many insure the
most expensive asset of any business – its people.
Consider the effect on your business if you or one
of your key employees were to die or become
seriously ill. Would you like to be in business with
your Partner’s (or Director’s) widow or widower?
Share protection is vital if you are to safeguard the
ownership of your business.
irvine |FINANCIAL SERVICES LTD
T: 01271 323689
F: 01271 323688
[email protected]
www.irvine-financial.co.uk
Calls may be recorded for training and regulatory purposes
irvine|FINANCIAL SERVICES LTD
13
irvine |FINANCIAL SERVICES LTD
tel: 01271 323689 | www.irvine-financial.co.uk
Irvine Financial Services Ltd is authorised and regulated by the Financial Conduct Authority
Irvine Financial Services Ltd is incorporated in England no. 4772717
Registered office: Bridgewater House, The Square, Barnstaple, Devon EX32 8LS
A list of directors is available from the registered office
Calls may be recorded for training and regulatory purposes
June 2016