Project No.: Document No.: NETWORK TECHNICAL SPECIFICATION Project name insert project name Release Draft/Final Date: Author: Project Director: Project Champion: Accountable Body: Imperial College – Commercial in Confidence 81915004 insert project name Date: . DOCUMENT HISTORY Document Location This document is only valid on the day it was printed. The source of the document is: Revision History Revision date Distribution Author Summary of Changes New Version This document has been distributed to: Name Title Date of Issue Version PURPOSE To document the network specifications within a project. Identify any hardware or network resources required and associated timelines. To illustrate the architecture on which a proposed solution is built and demonstrate that consideration has been given to network capacity, resilience and ongoing maintenance. CONTENTS Network Requirement ..................................................................................................................... 3 Architecture ................................................................................................................................. 3 Procurements .............................................................................................................................. 3 Resources ................................................................................................................................... 3 Capacity and Resilience .............................................................................................................. 3 Monitoring ................................................................................................................................... 4 Maintenance ................................................................................................................................ 4 Change Control ........................................................................................................................... 4 Risks ........................................................................................................................................... 4 Related Documents ........................................................................................................................ 4 Technical Approval .......................................................................................................................... 5 Imperial College – Commercial in Confidence Page 2 81915004 insert project name Date: . NETWORK REQUIREMENT Ensures the project uses standards based network technologies Will the project fit into an existing infrastructure or will it require new network hardware or infrastructure? The College uses a standards based IP network. Where possible all product(s)/service(s) should be physically located in ICT controlled space. Architecture A physical and logical diagram (in MS Visio) must be produced and should be maintained in the Configuration Library or CMDB Illustrate all components that make up the entire system and any physical connections required for connectivity to the IP network or storage networks (e.g. fibre optic connections, copper RJ-45 or other, cabinets/racking space) Illustrate all devices that make up the entire system including dependencies (e.g. authentication services), data links/feeds (e.g. HR data), storage (e.g. SAN, local disks), security (e.g. firewalls) Procurements Should any network hardware/infrastructure be required indicate: 1. Funding source and any tendering processes or purchasing requirements 2. Required date(s) or milestones if over several stages 3. Indicate consideration to other projects or services Resources What are the technical resources required to implement and maintain the product(s)/service(s)? Consider technical skills Consider time required for each stage of the project Consider ongoing technical resource to support the end product(s)/service(s) in an operational environment What are the hardware/infrastructure resources required for delivery of the product(s)/service(s)? Capacity and Resilience Will the final product be under an SLA? How will resilience be provided for the service? Consider and include options: 1. Hardware Server Load Balancing of multiple servers 2. Multiple servers in HA clustered configurations (High Availability) 3. Dual attachment of servers/services (NIC Teaming) 4. DR (Disaster Recovery) and business continuity (see Security Technical Specification) 5. Identify single points of failure for the service and document (e.g. authentication services) N.B. To allow virtualisation of services service names should not be directly linked to the hostname of any server providing the service. All service names should be an alias to the server(s) providing the service (see Virtualising Services document for further information). Consider bandwidth requirements Consider peak usage/load requirements (e.g. product(s)/service(s)) Consider anticipated growth Consider failure modes back ups, peak periods of usage of Imperial College – Commercial in Confidence Page 3 81915004 insert project name Date: . Monitoring How will the product(s)/service(s) be monitored? How will alarms or status be reported to Operations/Support? (may include 3rd party support services) What reporting (if any) will be required? Consider: to whom, how often, what format and what information should be reported Maintenance What maintenance of the product(s)/service(s) will be required? Consider warranties of products or support contract(s), any ongoing costs and renewal of support contract(s), maintenance and location of information referring to support contracts (typically CMDB/TrackIT) How will maintenance requirements be met? Consider and agree impact of maintenance processes and procedures (e.g. complete loss of service, reduced service, agreed regular periods for maintenance) Change Control Describe the change control processes (standard, urgent and emergency) in line with ICT Change Control policy Consider notifications and approvals Consider updates to CMDB or Document Library and document owners Risks Identify all risks associated with the product(s)/service(s) and implementations Identify any contingency plans RELATED DOCUMENTS This document should inform the Release to Production documentation. Refer to any Security and Platform technical specification documents Imperial College – Commercial in Confidence Page 4 81915004 insert project name Date: . TECHNICAL APPROVAL Any Network Technical Specification being proposed requires review by the teams that will implement it and service it in production. In seeking approval, ensure to gain commitment from the Technical teams that implementation of the proposed platform is realistic and achievable within the resources available. APPROVAL: Threshold Accountable Body £0-100k N/A £100k-1m Operations Committee £1-5m Management Board Council >£5m Approval Please Tick Operations Services Security Team Manager/Network Operations Manager/Data Centre Operations Manager Data Centre Manager/Security Group Manager/Network Group Operations Manager Faculty Support Manager/Business Systems Support Manager/Service Desk Manager ICT Link Manager/Campus Support Manager/Service Delivery Manager Head of IT Services Deputy Director of ICT Head of Technology Operations Director of ICT Name: Signature: Date: ……………………… ……………………… ……………………… ……………………… ……………………… ……………………… Name: Signature: Date: Name: Signature: Date: Imperial College – Commercial in Confidence Page 5
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