Digital Skills in the Workplace
By: Jakub Christoph
20/10/2016
Technology in the Workplace
Devices - by type
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Technology in the Workplace
PCs - historical sales
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Technology in the Workplace
Digital-Physical disruption to 2020
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Technology in the Workplace
Productivity + Cloud | Mobile | Social
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Technology in the Workplace
Google for Work strategy
1. Make sure that the apps
Google offers have "8590% of the functionality"
of Office
2. Don't worry about the
remaining 10-15% of the
features required by
power users, particularly
Excel
3. Support Office
documents as a "firstclass citizen."
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Technology in the Workplace
Google for Work
4. Don't try and convince
enterprises to convert
from Microsoft Office to
Google Apps
5. Teach them to become
power users
6. Get new customers
hooked on products other
than Apps
7. Show them how Google's
cloud helps mobile
workers
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Technology in the Workplace
Cloud productivity market size
•
Microsoft comments - Office

Office365 - Business - "nearly 50 million Office 365 monthly active users"

Office365 - Consumer - "12.4 million users”
•
Google comments - Google Apps

“is used by more than 5 million businesses.”

“60% of Fortune 500 companies are paying, active clients”
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Technology in the Workplace
Cloud productivity market size
•
Microsoft comments - Office

Office365 - Business - "nearly 50 million Office 365 monthly active users"

Office365 - Consumer - "12.4 million users”
•
•
Google comments - Google Apps

“is used by more than 5 million businesses.”

“60% of Fortune 500 companies are paying, active clients”
Office - “used by over 1.2 billion people around the world today”
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Skills for the Workplace
Information Worker Productivity Study
“Our survey shows that information workers in Western Europe waste a
significant amount of time each week dealing with a variety of challenges related
to working with documents. This wasted time costs the organization €14,492 per
information worker per year and amounts to a loss of 19.5% in the organization's
total productivity.”
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Skills for the Workplace
Thinking about your typical workweek, how many hours would you say you spend on the
following document-related activities?
Activities related to creating/managing
documents (personal productivity)
Activities related to review/approval of
documents (collaboration)
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Skills for the Workplace
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Skills for the Workplace
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Skills for the Workplace
Which of the following work-related activities are things you are doing today using a
smartphone or tablet, and which are things you would like to be able to do?
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Skills for the Workplace
The Digital Skills Gap In The Workforce
Middle-skill jobs, those that require
more than a high school education but
less than a bachelor’s degree,
comprise 39% of U.S. employment.
Two-thirds of Americans don’t have
a college degree, and these jobs
represent important career
opportunities for them.
Nearly eight in 10 middle-skill jobs
require digital skills. Spreadsheet
and word processing proficiencies
have become a baseline requirement
for (78%) of middle- skill jobs
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Skills for the Workplace
The Digital Skills Gap In The Workforce
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Skills for the Workplace
The Digital Skills Gap In The Workforce
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Digital Skills in the Workplace
Key Digital Skills for the workforce
•
Working with Documents – productivity applications still key
•
Communication – email, internal/external social tools, conferencing
•
Collaboration – data sharing, collaborative editing, project teamwork
•
Platform Flexibility – to work effectively with multiple devices
•
Search & Research – managing information overload
•
Security & Privacy – awareness of threats and responsibilities for data
•
Enterprise systems - ERP, CRM
•
Industry-specific technologies
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Digital Skills in Europe
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Digital Skills in Europe
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Digital Skills Policy
ECDL Foundation supports:
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Digital Skills Policy
The pervasive need for IT skills across all job
functions means that the promotion and use of
an entry level certification such ECDL would be
advantageous to students, organisations and
society at large.
Some countries (e.g. Germany) and regions use
third party certification to validate basic ICT
competence, for instance via the ECDL.
However, for the majority, the digital divide is not
a key objective, and schools vary in how they
actually implement top down government
policies. This explains a great deal of the gap
between policy objectives and student skill levels.
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Digital Skills Policy
1. Placing Digital skills at the heart of a flourishing Digital Single Market
2. Addressing digital skills at the highest political level
3. Growing and strengthening National Coalitions for Digital Jobs
4. Boosting the Grand Coalition
5. Making better use of European funding towards digital skills development
6. Anticipating and analysing skills needs
7. Modernising education
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Digital Skills Policy
5. “Making better use of European funding towards digital skills development”
“There are several funding sources at European and national level to support projects
boosting digital skills. The European Council conclusions of October 2013 recommended
the use of European Structural and Investment Funds (ESIF 2014-2020) for digital skills
development. This includes the European Social Fund and the Youth Employment
Initiative. An additional source of funding is Erasmus Plus. We have the funds; we have
the mandate so let’s use them for more trainings, including work-based learning.”
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Digital Skills Policy
Our response – Four Areas to Focus On
1. Make Digital Skills a Political Priority at the National Level
2. Embed Digital Skills in the Digital Single Market Strategy
3. Fund Access to Digital Workplace Skills for All
4. Ensure All Students Leave School Digitally Literate
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Digital Skills Policy
Categories of skills requirements
Digital citizen - almost everyone needs to be able to
use the internet, process simple word documents
and find information online. Lack of such skills can
lead to exclusion from society as well as the job
market.
Digital worker - skills at this level might include (but
not limited to) using document formatting tools and
building spreadsheets, while at the more complex
end these might encapsulate using sophisticated
tools directly related to a particular occupation.
Digital maker - those who have the skills to actually
build digital technology. This could range from less
advanced tasks such as writing Excel macros … to
everything from designing the next microprocessor
or implementing .. machine learning algorithms.
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Digital Skills Policy
Categories of skills requirements
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Digital Skills Policy
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Digital Skills Policy
The national curriculum for computing aims to ensure that all pupils:
• can understand and apply the fundamental principles and concepts of computer
science, including abstraction, logic, algorithms and data representation
• can analyse problems in computational terms, and have repeated practical
experience of writing computer programs in order to solve such problems
• can evaluate and apply information technology, including new or unfamiliar
technologies, analytically to solve problems
• are responsible, competent, confident and creative users of information and
communication technology
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Digital Skills Policy
Let’s not forget the middle !
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Global Lifelong Learning Solutions
Primary
School
Secondary
3rd Level
Workplace
Vocational Further Education Corporate
ICDL Education
ICDL Workforce
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ECDL- European standard of digital
literacy
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Thank you