RSL-502 (09-12)
Tom Corbett, Governor
VOLUME 1 • NO. 3 • OCTOBER 2012
palottery.com
Pennsylvania Lottery News
For Our Corporate Partners
IN THIS ISSUE:
EXECUTIVE DIRECTOR’S MESSAGE
EXECUTIVE DIRECTOR’S
MESSAGE
Page 1
Dear valued corporate partners,
PAYING WINNING TICKETS
Page 2
BENEFITS INFORMATION
Page 2
NEW AND IMPROVED
RETAILER PORTAL DEBUTS
Page 2
The 2011-12 fiscal year was the Pennsylvania Lottery’s mostsuccessful year in its 41-year history, as we set new records
for annual sales and profits, generating more than $1 billion
for programs benefiting older Pennsylvanians. Our success in
achieving sales of $3.48 billion last fiscal year wouldn't be possible without you, and we are grateful for your efforts contributing to these amazing results.
LOADING INSTANT TICKETS
INTO A PCT
Page 3
IMPORTANT
PHONE NUMBERS
Page 3
HOLIDAY INSTANT GAMES
COMING SOON
Page 4
JOLLY JACKPOT SECOND-CHANCE
DRAWINGS RETURN
Page 5
MILLIONAIRE RAFFLE COMING
Page 5
BIG WINNERS FROM OUR
CORPORATE PARTNERS
Page 6
HELP ENSURE CLAIM FORMS
ARE COMPLETED ACCURATELY
In September we launched our redesigned retailer website.
We hope you are finding it more user-friendly than the previous site and appreciate any feedback you have as you use it.
Though October has just started, we here at the Pennsylvania
Lottery are already busy getting ready for the holiday season.
Our six holiday games will launch on Oct. 30, our Jolly Jackpot second-chance drawings will return this holiday season,
offering players the opportunity to enter non-winning holiday
tickets for a chance to win up to $100,000.
As we continue to work together as a team, we always encourage your input and look forward to responsibly growing
sales in new ways. Thank you for all your hard work and commitment supporting our mission to benefit older Pennsylvanians, every day.
Best in selling,
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Todd Rucci
Executive Director, Pennsylvania Lottery
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Pennsylvania Lottery | 1200 Fulling Mill Rd., Suite 1 | Middletown, PA 17057 I 1.800.692.7481
Tom Corbett, Governor
VOLUME 1 • NO. 3 • OCTOBER 2012
palottery.com
PAYING WINNING TICKETS
To ensure your stores receive proper credit for paying
winning tickets, please share the following payout
procedures with all locations:
must be attached to the claim form and mailed to
the Pennsylvania Lottery. Prizes over $2,500 cannot be paid at a retailer location.
• For prizes of $600 or less, the retailer should
• If a ticket for a terminal-based game is more
scan the winning ticket once and receive a Pay Receipt indicating the store may pay the customer
without a claim form.
than 180 days old and over $100 when the
ticket is scanned, the retailer will receive a “DO
NOT CASH – FILE CLAIM FORM” receipt printed
from the terminal. A claim form must be completed , and the winning ticket must be attached to
the claim form and mailed to the Pennsylvania Lottery. Such prizes cannot be paid by a retailer.
• For prizes of $600.01 to $2,500, the retailer
will need to scan the winning ticket twice. The first
time the ticket is scanned, a claim ticket will print
reminding the retailer to have the customer complete a claim form. The second time the winning
ticket is scanned, the retailer will receive a Pay Receipt and may then pay the customer.
• For prizes of $2,500.01 and higher, a claim
form must be completed, and the winning ticket
BENEFITS INFORMATION
Each month, Lottery’s marketing efforts will
feature a different senior program supported
by Lottery funds. See below for the programs
to be highlighted in the coming months. Please
help us spread the news about the ways the
Lottery benefits older Pennsylvanians.
October: The Pennsylvania Lottery generated
more than $1 billion last year for programs
that benefit older Pennsylvanians.
NEW AND IMPROVED RETAILER
PORTAL DEBUTS
With input from our corporate partners, the Pennsylvania Lottery's Internet-based retailer portal has
been redesigned to better provide you with enhanced
information about sales, inventory, accounting and
other details.
Highlights of the new retailer portal include:
• Easier exporting of reports in multiple formats;
• A new Lottery news section;
• Customization of the home page with automatically-generated reports;
• Expanded reporting options with additional data
fields; and
• Enhanced security roles for headquarters and field
personnel.
November: Supporting more than 22,800 hot
meals, every day.
December: Providing more than $768,000 in
property tax and rent rebates, every day.
The Pennsylvania Lottery hopes the redesigned portal will help you manage your Lottery business with
greater insight and accuracy. If you have any questions or concerns, please contact your Corporate Account Manager.
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Tom Corbett, Governor
VOLUME 1 • NO. 3 • OCTOBER 2012
palottery.com
LOADING INSTANT TICKETS INTO A PCT
Following are step-by-step instructions on proper
loading of instant tickets into a PlayCentral Terminals (PCT).
Before loading packs of instant games please
make sure the packs have been activated.
1. Insert the red key into the bottom barrel-lock
and open the PCT door.
2. Insert the blue key into the top barrel-lock and
rotate down and back up to the 11 o'clock position.
3. Select (Bursters) on the main report menu
screen.
11. The screen will then display the game icon and
pack information.
12. Insert the lowest ticket number into any
burster. Please load the instant tickets
under the silver bar.
13. When the screen asks “Would you like to
load another pack?”, select (No) if completed.
14. You may now close and lock the door with the
red key.
15. To resume selling, select (Back) on the instant ticket menu.
16. Select (Main Menu) on the reports menu.
4. Select the yellow (Load Pack) button.
5. The main report menu will go blank, and the
small screen will turn on inside the terminal.
6. Select the yellow (Load Pack) button.
7. When the screen asks, “Are you loading
taped packs?”, select (No).
8. The screen will prompt you to enter or scan
the game number.
9. Scan the barcode on the pack card with the
barcode scanner.
10. When the screen asks “Are you loading a
full pack?”, select (Yes).
IMPORTANT PHONE NUMBERS:
PA Lottery Retailer Services
Equipment Service & Repair
(Scientific Games Systems)
1-800-692-7481
1-800-692-7353
Tel-Sell Team
(Instant ticket, playslip and
terminal ticket stock ordering)
1-888-393-4744
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Tom Corbett, Governor
VOLUME 1 • NO. 3 • OCTOBER 2012
palottery.com
HOLIDAY INSTANT GAMES
COMING SOON
Encourage stores to activate and
display the games upon receipt. In
addition to the standard 5 percent
commission, you will earn a 5 percent bonus on all holiday instant
game packs that are settled as
fully sold between Oct. 29 and
Dec. 31.
Merry Millions ($20), #1003
Trim The Tree ($10), #1004
Fro$ty Ca$h ($5), #1005
Snowball Bucks ($3), #1006
Sweet Winnings ($2), #1007
Stocking Stuffer Doubler ($1),
#1008
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Tom Corbett, Governor
VOLUME 1 • NO. 3 • OCTOBER 2012
palottery.com
JOLLY JACKPOT SECOND-CHANCE DRAWINGS RETURN
For the second year in a row, the Pennsylvania Lottery's Jolly Jackpot second-chance drawings return.
Players can enter non-winning tickets from all six games on Page 4 for a chance to win up to $100,000.
° EARLY BIRD DRAWING:
° GRAND PRIZE DRAWING:
• Ten $10,000 early bird winners will be an-
• One $100,000 grand prize winner will be an-
nounced during the Lottery's televised live
evening drawing show on Saturday, Dec. 1.
nounced during the Lottery's televised live
evening drawing show on Wednesday,
Jan. 9, 2013.
• Players may enter tickets until 11:59:59 p.m.
• Players may enter tickets until 11:59:59 p.m.
(eastern time) on Monday, Nov. 26.
(eastern time) on Wednesday, Jan. 2, 2013.
To participate in the Lottery’s Jolly Jackpot Second-Chance Drawing, players must be members of the
Pennsylvania Lottery’s VIP Players Club and submit entries online.
MILLIONAIRE RAFFLE IS COMING
The next Millionaire Raffle will go on sale Friday,
Nov. 16. A limited number of 500,000 $20 tickets
will offer a 1-in-125,000 chance of winning
$1 million. There will be 6,000 prizes awarded in
all, totaling more than $5 million.
Retailers earn a commission of $1 for each
Millionaire Raffle ticket sold, and the retailers
that sell the four top-prize-winning tickets will
each receive a $5,000 bonus.
Encourage your associates to ask for the Millionaire Raffle sale, because once tickets are gone,
they are gone. Winners will be drawn Saturday,
Jan. 5, 2013, at 6:59 p.m.
COMMENTS? SUGGESTIONS?
If you have comments, questions or suggestions
for content you would like to see in a future
newsletter, please contact Staci Coombs in our
Corporate Accounts Section at [email protected]
or 717-702-8092.
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Tom Corbett, Governor
VOLUME 1 • NO. 3 • OCTOBER 2012
BIG WINNERS FROM OUR
CORPORATE PARTNERS:
• A $1 million Powerball ticket for the Aug. 29
palottery.com
HELP ENSURE CLAIM FORMS
ARE COMPLETED ACCURATELY
drawing was sold at Fueland in Pittsburgh. For
selling the ticket, the store receives a
$5,000 bonus.
To help ensure information submitted to the Internal Revenue Service is accurate, we ask retailers to take the following steps when
completing or reviewing claim forms:
• A Cash 5 jackpot-winning ticket worth $275,000
• Verify the claimant’s name, age and address
from the Aug. 28 drawing was sold at Hess on
Route 378 in Bethlehem, Northampton County.
For selling the ticket, the store receives a
$500 bonus.
match his or her photo ID (driver’s license,
work ID or other).
• Do not accept claim forms without a nine-digit
Social Security number.
• A Match 6 Lotto jackpot-winning ticket worth
$1,152,191 from the Sept. 13 drawing was sold
at Rutter’s on N. Main St., Jacobus, York County.
For selling the ticket, the store receives a
$10,000 bonus.
• A Kings of Cash instant ticket worth $100,000
was sold at Giant on E. Penn Drive, Enola, Cumberland County. For selling the ticket, the store
receives a $5,000 bonus.
CONNECT WITH US ON
FACEBOOK AND TWITTER!
Find us at www.facebook.com/palottery and
www.twitter.com/palottery.
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