Data Management for Road Administrations A Best Practice Guide

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PG2 Planning the Road Network
Performance Indicators for the
TERN: Implementation
Options
TERN Performance
Reporting Context
 EU Member States are required to submit regular reports to the
Commission on the implementation of the TERN and to respond
to other ad-hoc requests for TERN-related information
 Although a new web-based method is being developed to enable
Member States to submit data for the TERN Implementation
Reports, the processes required to produce such reports are
time-consuming, inefficient and often require significant manual
data extraction and reporting.
 Due to the variety of local data definitions and referencing
systems, performance reports are often based on inconsistent
information and are therefore of limited value.
 In addition, the CEDR Strategic Plan, includes an objective for
Members to be able to produce benchmark reports.
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CEDR Strategic Plan
Objectives
 The CEDR Strategic Plan 2005-2009, defines the overall goal of
Priority Task M8 (Performance Indicators) as “…to bring together
road network performance information in a coherent way, in a
consistent format, and at a high level of quality across the CEDR
area, as well as to improve TERN and road asset statistics.”
 The aim is for CEDR to add value by developing “a set of
indicators which perfectly meets the needs expressed by the
NRAs, thereby allowing road directors to benchmark their
networks against other networks”.
 This is supported by Priority Task M3 (Road Data) whose stated
goal is to “…promote best practice in the management of road
data, the definition of reference systems, and the exchange of
data”.
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Improved Performance
Reporting
 Earlier work carried out by CEDR identified more efficient
processes for reporting performance that could deliver more
meaningful reports, based on more consistent information.
 These are based on:
 Common network referencing model such as the model previously
developed and piloted by former SG Road Data
 More meaningful performance indicators based on commonly
agreed data definitions such as those developed and piloted by PG
Planning
 Centrally produced performance reports based on data provided by
individual members states either through an automatic or semiautomatic process
 Proposed new method will supplement existing local systems
and processes and will also support local performance reporting
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Benchmark Reporting
 In addition to reporting to the Commission, the CEDR Strategic
Plan 2005-2009 includes an objective to allow the performance
of CEDR members to be benchmarked against each other.
 Colleagues from France have also suggested that there might be
value in considering a high-level report on the performance of
each CEDR member benchmark report based on global
performance measures that are not related to the network itself.
 Such a report would not provide information on the performance
of the TERN itself and it is recommended that this could be
introduced in addition to an improved performance reporting.
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Impact Assessment
 To assess the impact on Member States of implementing an
improved performance reporting framework, a cost benefit
analysis was undertaken to provide a comparison with the
current method of performance reporting. In addition, the costs
and benefits of introducing a new high-level benchmark report
were also evaluated.
 This assessment included:

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
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Current state assessment
Development of cost model
Cost-benefit analysis
Report and recommendations
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Current State Assessment

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The first stage of the analysis was to undertake a survey of
CEDR members to assess their current status with respect to
data management so that an assessment could be made of their
capabilities to implement an improved TERN performance
process. Responses were received from 19 CEDR members.
The majority of members categorised themselves as holding
data within one part of their organisation and within one
integrated system. E.g. All data in one system, sharing a
common location referencing model.
A smaller number of countries categorised as have data held in
different systems with one organisation or within different
organisations.
The impact of the new reporting framework would differ between
different categories of organisation.
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Cost-Benefit Analysis

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A cost model was developed by the Task M3/M8 working group
to assess the cost (expressed in terms of time) for each
Member to set up and produce the improved performance
report and the benchmark report.
Assumptions were made to adjust the model for each category
of organisation.
The model was run for each category of organisation over a
period of three reporting cycles and the costs of implementing
the improved performance report and the benchmark report
were compared with the current reporting process.
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Results of Analysis: Improved
Reporting Framework

Improved Performance Reporting Framework
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The model estimated that setting up the location referencing model
and the performance reporting framework would require an average
284 hours additional work in the first year compared to the current
method, efficiencies in the process would result in an estimated
average saving of 353 hours or 17% over three years in the amount
of time taken for member states to provide information for the
production of a TERN performance report compared with the
current method.
This represents a time saving - over three years - of between 15%
and 19% across all categories of CEDR members.
Other costs & benefits

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More meaningful information on the performance of the TERN
based on more consistent data definitions. Increased confidence.
Greater control of quality and managed change.
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Results of Analysis: Benchmark
Report

New Benchmark Report
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The model estimated that the extraction and analysis of the diverse
set of data needed would represent an average additional cost of
44 hours in year one compared with the current method but over
three years would result in average total savings of 194 hours or
3.5% compared with the current method of reporting.
However, Members with data held by one part of the organisation
and in one integrated system (i.e. the majority) would experience on
average a 3% increase in the work involved over the three year
period.
Other costs & benefits

The information provided in the report will enable benchmarking
between countries but will be significantly different from the current
TERN Implementation Report.
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Cost-Benefit Analysis Results
40,000
Total Person Hours
(all responses)
35,000
30,000
25,000
20,000
15,000
10,000
Do Nothing
Benchmark Report
5,000
Improved Performance Report
0
1
2
3
Reporting Cycle
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Conclusions (1)
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Improved Reporting Framework

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The Improved Reporting option will require additional work in year
one to set up the location referencing model and data compared
with the current method
It will, however, lead to efficiency savings that will reduce the
amount of work required to produce the report over a period of
three reporting recycles.
The resulting report will provide better, more consistent information
about the performance of the TERN amongst CEDR members.
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Conclusions (2)

New Benchmark Report


Does not require detailed location referencing but will result in
additional costs in year one in identifying, extracting and processing
the diverse range of data required. Subsequently, the amount of
work will reduce compared with the current reporting method for
some countries but will increase for the majority of countries where
the current reporting process is relatively efficient because all data
is in one organisation and system.
The resulting report may be useful for benchmarking the
performance of individual member states but will not provide
information about the performance of the TERN itself and is
therefore likely to be additional to the TERN Implementation Report
rather than replacing it.
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Recommendations &
Next Steps
It is recommended that:
1. A TERN Performance Report is designed that is based on more
consistently defined data definitions and location referencing.
2. A communication channel is opened up with the owners of the
TERN Implementation Report to identify possible efficiencies
between this and the proposed TERN Performance Report.
3. A package of work is commissioned to define the requirements
for the CEDR Benchmarking Report which will supplement
rather than replace the proposed TERN Performance Report
and Implementation Report.
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