Career Manager Training Session

Partnership Working
Partnership Delivery Team
Introductions
• who you are
• your job role
• your experience of partnership working
– partnerships you work with
– who your partners are
– key things your partnership does
• what you hope to get from today
Course outcomes
At end of the course you should be able to:
• Analyse a partnership and identify its functions
• Identify if a partnership is working as
effectively as possible
• Identify areas where a partnership could be
improved
• Know how to use a range of tools to improve
the effectiveness of a partnership
Why work in partnership?
What are the benefits?
When is a partnership not a
partnership?
A partnership is … ?
… a voluntary relationship between
two or more free and independent parties
which is designed
to secure some shared objective
The planning cycle
1. ANALYSE
2. PLAN
4. REVIEW
3. DO
The planning cycle
Stage
Activity
1. ANALYSE
Assess needs
Determine outcomes
Map existing activity
Identify available resources
Set priorities
Lobby external bodies
Share best practice
Develop policy
Design and plan services
Allocate resources
Develop commissioning strategy and procurement plan
Develop and shape the market
Provide services
Commission services
Manage delivery
Monitor and manage performance
Evaluate
Reassess strategy
2. PLAN
3. DO
4. REVIEW
Place the possible partnership
functions in the Venn Diagram
Partnership
Network
Single
organisation
Partnership problems
•
•
•
•
•
•
•
•
Different cultures
Different values
Misunderstandings
Insufficient capacity
Time pressures
Different priorities
Agendas that cannot be made public
Reliance on one person
Behaviours
What behaviours are needed for
effective partnership working ?
Effective Partnership Behaviours
Respecting
Listening
Questioning
Persuading
Challenging
Accepting challenge
Patience
Participating
Influencing
Negotiating
Decision making
Sharing
Creative thinking
Mediating
Understanding
Assertiveness
Risk taking
Partnership
Journey
Adjourning
Tuckman
Forming
Storming
Performing
Norming
Forming, storming,
norming, performing
Where are your partnerships?
Leadership in Partnerships
How many chief executives does it take to
change a light bulb?
Partnership leadership
• managing the internal and external
environment.
• leadership outside and beyond the organisation.
• using influence rather than formal authority.
• rejecting the pressure to provide magical
solutions.
• changing your own thinking and behaviour.
• recognising you are part of the problem and the
solution
Professors John Benington and Jean Hartley - Fellows of the Sunningdale Institute August 2009 - “Whole systems go!”
Partnership leadership
Personal skills
Self-awareness of own motives and behaviours
Open to the views of others
Understanding motives, interests and influence of partners
Interpersonal skills
Able to influence partners
Able to handle conflict
Reading people and situations
Recognise different interests and agendas
Recognise when you may be seen as a threat to others
Building alignment and alliances
Recognising difference
Go beyond finding consensus to working with difference and with conflicts
Strategic direction and scanning
Think long-term
Work across the whole system and value chain
Professors John Benington and Jean Hartley - Fellows of the Sunningdale Institute - August
2009 - “Whole systems go!”
Tools for improving your
partnership
 Model terms of reference
 Self evaluation
 Partnership Portal
Exercise - Terms of
reference
Compare the terms of reference you have
brought with you against the template in the
workbook
What changes could you make to improve your
terms of reference?
Partnership Self Evaluation
Strategic Direction - Strategic leadership,
Local needs and aspirations
Working together - Action planning,
Implementing the action plan, Joint
Commissioning, Influence over partners,
Pooled funds, Cross cutting links, Managing
delivery, Benchmarking, and Data quality
Accountability - Challenge and trust, Elected
members, Engaging partners.
Exercise - self evaluation
Choose one section of the self evaluation in
your work book and complete it with reference to
your partnership.
Share you assessment with your neighbour.
Partnership Portal
http://www.essexpartnershipportal.org/
Exercise - Partnership
Improvement Plans
Complete a Partnership Development Plan for at
least one person in your group.
Action Grids/Evaluation
Use the action grid at the back of your delegate
pack to think about how you will use the learning
from today
Don’t forget to complete the course evaluation
form …
Partnership Working – thank you
Partnership Delivery Team