a. Trainee Survey Creator – Job Description
Reports to Project Manager or higher level
Create online surveys using specialist market research software.
Implement simple bits of JavaScript, HTML and Flash components from our File Library.
Liaise with team, clients and suppliers in order to meet exact project requirements and timings.
Key Responsibilities
Programming of surveys and using individual components to spec. agreed.
Testing of surveys; all surveys must be thoroughly tested by the programmer, another Qubiq
programmer, the Project Team and the Client prior to launch. Any resultant changes must
also be tested.
Clean survey data and hand over to Data Processing and Data Analysis with explanations to
minimise errors and confusion.
Assist Senior Management with any other tasks as required.
Follow the procedures as described in the ISO Manual, to maintain a high quality of client
service at every stage of the research process.
Promote, at all times, a pleasant working environment for all staff and workers in the group,
fostering good relationships.
Skills Outline – In order to fully develop into the role, you must demonstrate competency in
key behavioural and technical criteria:
Behavioural
Self-Management - Copes with changing priorities and keep others informed of possible
issues.
Communication - Communicates and explains clearly.
Working with others - Maintains open and honest relationships with colleagues.
Client Service – Communicates clearly with the client.
Learning and Improving - Aims to learn as much as possible and take up opportunities for
new experiences.
Technical
Programming - Understands how to use Confirmit (specialist MR software for online surveys)
including scripting, launching, managing quotas and exporting data.
Use of Excel - Is a competent Excel user.
Attention to detail - Checks data, tests and validates databases and generally has excellent
attention to detail.
Keyboard skills - Is a good typist: comfortable using a keyboard, quick and accurate.
Project Management - Liaises with the client and other departments as needed, with
supervision.
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Key Behavioural Criteria
Problem Analysis - Identify problems, seek relevant data, diagnose causes, fix
Attention to detail - To be consistent and spot small errors or inconsistencies
Numerical Analysis - Analyse, organise and present numerical data
Performance Motivation - Set high standards for self
Commitment - Makes extra effort for group without putting self first
Initiative - Sees opportunities and acts on them. Originates action
Rapport Building - Mix with others / approach others / form relationships
Written / oral communication - Express ideas clearly / concisely / with correct grammar
Judgement - Evaluate data and formulate decisions and courses of action
Work towards:
Adaptability - Maintain effectiveness with changing tasks, people etc
Stress Tolerance - Stability of performance under pressure in face of setbacks/disappointments
Co-operation - Effective contributor even if task is of no personal interest
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