CAREER TRACKS PROJECT OVERVIEW UNIVERSITY OF CALIFORNIA SANTA CRUZ MAY 2016 Agenda • • • • • Career Tracks Overview History Mapping Methodology Next Steps Resources 2 Career Tracks Overview Job Classification Alignment with market Career Tracks Career Paths Development Senior Management Group, academics, represented staff and students are not affected. Career Tracks will not affect job duties or function, working (“business card”) title or current base pay. 3 Career Tracks Overview Current Structure New Structure Jobs misaligned with market, poorly MSP and PSS job titles aligned with defined market Inconsistent practices present labor and legal risk Internal focus on classification and pay Consistent with definitions of represented work and federal overtime guidelines Market-based salary ranges provide better reference for pay decisions Job categories and career paths not defined New structure provides transparency within and across job functions 4 Career Tracks Overview Job Family Job Function A group of jobs in the same general occupation (ex: Information Technology) A more specific area within a family (ex: Applications Programming) Individual Contributor Series Job Category Career Level Operational & Technical Leadership Series Professional Supervisors & Managers (2+ FTE) Level 1 Entry Level 1 Supervisor 1 Level 2 Intermediate Level 2 Supervisor 2 Level 3 Experienced Level 3 Manager 1 Advanced Level 4 Manager 2 Expert Level 5 Manager 3 Manager 4 *Defining jobs using consistent definitions of function, category and career level (rather than using generic titles such as “analyst” or “manager”) allows accurate pay comparisons with other employers in our labor market for comparable jobs. 5 Career Tracks Overview Current Classification Career Tracks Job Family Career Tracks Job Function Contracts & Grants Research Administration Analyst General Administration Academic Program Management Administrative Operations Project & Policy Analysis Student Services Student Services Advising Financial Aid Finance Financial Analysis Procurement 6 Manager 4 Manager 3 Manager 2 Expert Manager 1 Advanced Supervisor 2 Supervisor 1 Leadership Track Professional/Technical Track Career Paths Experienced Intermediate Entry 7 Career Tracks History 2009 Career Compass job structure developed and implemented initially at Berkeley. Career Compass was subsequently renamed “Career Tracks” for systemwide rollout. 2012-2014 Career Tracks implemented at Merced, Office of the President (UCOP) and Agriculture and Natural Resources (ANR). 2015 Santa Cruz completed two phases of pilot for IT job family Career Tracks implemented at Riverside. 2016 - 2017 San Francisco will implement Career Tracks on campus (Nov 2016) and Health System (June 2017) 8 Where are we Now? Santa Cruz on track to fully implement Career Tracks job titles for all non represented staff employees by February 2017. 9 MAPPING METHODOLOGY 10 Mapping Methodology Select family and function that seems best fit Select Category Select Career Level Review Job Standard 11 Select family and function Family and Function Job Job Family Function General Admin Involves managing or performing the administrative services or managing the full general operations of an academic or non-academic organization(s). Administrative services includes activities in finance and human resources and may Administrative also include IT, facilities, or student services. General management includes long and short range strategic planning in Operations determining the mission and directing all activities of multi-disciplinary departments through subordinate management staff. Project and Policy Analysis Applications Programming Information Technology Job Function Summary AV IT Business Systems Analysis Involves analytical studies on a variety of policies, projects, programs and issues in support of a function, program and/or organizational unit, or in research of new or changing systems and programs. Assists in policy and program planning, development and administration; interprets, monitors and analyzes information regarding policies and procedures and provides consultative services regarding general management to department administrators. Involved in the development of server/OS/desktop/mobile applications and services including researching, designing, developing specifications for designing, writing, modifying, testing, debugging, troubleshooting and maintaining source code. Also having direct or related involvement in designing related databases, user interfaces, integration to other systems/applications, content or multimedia processes. Work includes analysis and design to post-production processes, quality assurance, maintenance and documentation. Involves planning, coordinating and administering Audio Visual (AV) programs, processes, facilities and technical systems in support of education, research, conferences, events, communications or administrative activities, athletics and other purposes. Includes one or more of the following areas: technical, instructional or command media or video and audiovisual production. Works closely with and/or provides counsel to institutional representatives coordinating major projects or events. Involves technology-based analysis of business practices, processes and problems; developing solutions which may involve process design, data and information architecture, software development and policy or procedural changes; creating specifications for systems to meet requirements; validating requirements against needs; designing details of automated systems; developing user interface design; planning and executing unit integration and end-user acceptance testing; may develop training materials for system implementation. May lead cross12 functional teams to solve complex business or systems issues. Select family and function Hybrid Positions Many employees at UC wear multiple hats. When in doubt, match a hybrid position to a function based on the duties that.. Constitute at least 50% of the job Constitute the greatest overall percentage of the job Would be emphasized for recruiting when a vacancy arises Are captured in a “multi-functional” job family (ex: Information Systems in IT, HR Generalist within HR) 13 Select Category Operational & Technical • Includes support, operational, technical, skilled or semiskilled positions • Skills acquired through vocational education and/or apprenticeships, certifications, on-the-job training • Problems solved through knowledge of past practices, procedural guidelines, or knowledge gained through a certification or licensing program • Typically covered by bargaining unit Category Professional • Requires a theoretical and conceptual knowledge of specialization • Problems are typically solved through analysis and strategic thinking • At more senior levels, incumbents may independently manage or administer professional or independent programs, policies and resources Supervisory & Managerial • Incumbents primarily achieves department objectives through the coordinated achievements of subordinate staff who report to the incumbent. • Must supervise or manage 2 or more FTE • Exercises independent judgment regarding key human resource decision making 14 Career Level: Professionals Select Career Level Entry • Limited or no prior • experience • Non Exempt • PSS Intermediate Experienced • Assignments of moderate scope and complexity • Judgment within defined guidelines • Non Exempt • PSS • In depth understanding of field • Independently performs full range of function • Exempt • PSS Advanced • High degree knowledge overall field • Specialized knowledge • High degree autonomy • Lead • Exempt • PSS or MSP Expert • Significant impact on policy or program • Substantial consequences of success or failure • Scope impacts entire organization • Exempt • MSP 15 Select Career Level Career Level: Supervisors Supervisor 1 Supervisory 2 • Supervises operational staff • Exempt • PSS • Supervises professional or skilled staff • Exempt • PSS or MSP Note: Incumbents who give work assignments to other employees and review their work products, but do not perform the above functions are typically LEAD positions and should be mapped to the Professional categories. 16 Career Level: Managers Select Career Level Manager 1 Manager 2 Manager 3 • Primary manager of unit • Manages supervisors or professionals • Full budget accountability • Achieves objectives through coordinated efforts of subordinate staff • Exempt • MSP • Manages large department or multiple smaller units or highly specialized function/team • Manages other managers, supervisors and professionals • Has significant responsibility to achieve broadly stated goals • Exempt • MSP • Senior leader of a critical and strategic function, regardless of size of department • Manages through other managers • Has significant responsibility for formulating and administering policies and programs for organization • Typically reports to executive (SMG) or Manager 4 in very large organizations • Exempt • MSP Manager 4 • Senior leader of very large, diverse and complex organization • Directs multiple units lead by senior managers • Results can affect the overall organizationwide performance and reputation • Typically reports to executive (SMG) • Exempt • MSP 17 Review Job Standard Sample Job Standard 18 PROJECT MILESTONES 19 Career Tracks Milestones Term Definition Preliminary Mapping Employees preliminarily mapped to new Career Tracks job family/function/level prior to the mapping spreadsheets being sent to the departments for review, based on current position description on file. Round 1 Mapping Encompasses both the departmental review of the mapping spreadsheets and their recommendations for changes; as well as the follow up review by project team. This round focused on review of current job duties to find best match in new structure. Round 2 Mapping Reflects approved input from Round 1. Encompasses both the departmental review of the mapping spreadsheets and their recommendations for changes; as well as the follow up review by project team. This round will include assigned grades/salary ranges. Announce Career Tracks Job Titles Notification letters will be distributed to Employee’s Supervisor for communication to Employee. GO LIVE! Date of the new classifications that will be effective in HR systems. Reconsideration Timeframe a supervisor can submit additional documentation in support of a different classification than was mapped. Review is completed in the month following the Reconsideration Period. 20 Career Tracks Project Timeline Pre-Implementation Dec - May Round 1 Mapping June - July Manager reviews mapping and submits 1st round change requests Final Mapping, Reports and Reconsideration Round 2 Mapping Feb - Mar Letters Oct - Dec Jan 2017 Project Manager Team reviews reviews mapping change and submits requests final change requests Project Team reviews change requests GO LIVE February 2017 21 Resources: Career Tracks Website http://shr.ucsc.edu/policy/special-projects/career-tracks/index.html • Directory of Mapping Partners by organizational unit • Job function listing and summaries • Career Tracks job standards and position description templates • News and Events • Employee Town Hall Slide Deck 22 Questions 23
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