BC2: Job Hunting—
Resumes
BC2: Creating a Resume

How Employer’s Use Resumes:

To decide who to interview.

To skim/scan for key words.

To use as an example of your work.

To prepare questions for the
interview.
BC2: Creating a Resume

Guidelines for Resumes:

Length


1-2 pages; at least 10-12 lines if on a second
page
Text



Generally 12-14 point
Clear, easy to read font
Mostly phrases rather than full sentences
BC2: Creating a Resume

Emphasis—emphasize things that…




are most relevant to the position.
show your superiority to other applicants.
are recent.
Focus on achievements!
BC2: Creating a Resume

Details—Be specific!
“Supervised staff; promoted ad sales.”
“Supervised 22-member staff; helped recruit,
interview, and select staff; assigned duties and
scheduled work; recommended best performers
for promotion. Motivated staff to increase paid ad
inches 10% over the previous year’s sales.”
BC2: Creating a Resume

Writing Style—Be concise.

Wordy
Member, Student Association, 2000.
Member, Student Association, 2001.
Member, Student Association, 2002.
President, Student Association, 2002.

Tight
Student Association, 2000-02;
President 2002
BC2: Creating a Resume

Layout

No standard format (see examples in textbook)

User-friendly / easy-on-the eye

‘Sound bite’ information. (headings / info that are easy
to pick out)
BC2: Creating a Resume

What to Include in a Resume:









Name, address, and phone numbers.
Career objective.
Summary of qualifications.
Education.
Experience.
Honors.
Achievements
Activities.
References.
BC2: Creating a Resume

Name, Address, Email and Phone.

Career Objective or Position Sought



Make it like job a description an employer
might use in a job listing.
Job title or short to-infinitive statement.
Put it after your address, before the first
major heading.
BC2: Creating a Resume

Summary of Qualifications:

Show your knowledge of specialized
terminology of your field, and offer
specific quantifiable achievements.




Accounting experience.
Experience with accounts payable, accounts
receivable, audits, and month-end closings.
Prepared monthly financial reports.
Good presentation skills.
Given 20+ individual and team presentations to
groups ranging from 5 to 100.
BC2: Creating a Resume

Keywords for a hotel manager:









Hospitality management.
Banquet sales.
Marketing.
Guest Relations.
Employee Training.
Front Office Management.
Occupancy Rate.
Convention Management.
Reservations.
BC2: Creating a Resume

Education:
First
major category if you’ve just
earned, or are about to earn, a degree.
Degree
+ Date + School + Location.
Bachelor of Business Administration in International
Hospitality Management, Mahidol University
International College (MUIC), Bangkok, Thailand.
June 2015
June 2015
B.B.A. in International Hospitality
Management, Mahidol University
International College; Bangkok,
Thailand
BC2: Creating a Resume

Education: (Cont.)





Reverse chronological order
Drop high school once graduated from
college; never include primary school.
Include study abroad.
List professional certifications under
‘Education’ or in a separate category.
Include your GPA (if it’s good).
BC2: Creating a Resume

Education: (Cont.)

Optional:


List short descriptive titles courses you’ve taken
that may be relevant to the job you’re applying
for.
List them under a sub-title like
‘Courses related to Management’ or, list number
of hours spent studying various subjects.
BC2: Creating a Resume

Honors and Awards:

Combine into ‘Activities and Awards’ if
you have fewer than 3 honors.
BC2: Creating a Resume

Experience:





Dates of employment
Organization
Position or job title
Location (city and country)
Details on duties and achievements.
BC2: Creating a Resume

Achievements:





Increased sales
Improved efficiency
Cost savings
scholarships
Initiatives, creativity
BC2: Creating a Resume

Experience: (cont.)

Focus on action verbs!
analyzed
budgeted
built
coached
collected
coordinated
counseled
created
demonstrated
designed
developed
earned
edited
established
evaluated
hired
improved
increased
interviewed
managed
negotiated
organized
planned
presented
produced
recruited
revised
saved
sold
solved
spoke
started
supervised
trained
translated
BC2: Creating a Resume

Activities: include…


Volunteer work.
Participation in organized groups that
demonstrates leadership, teamwork,
or specialized skills related to the job
you’re applying for.





Student government.
School clubs.
Intramural sports.
Religious groups.
Membership in professional
associations.
BC2: Creating a Resume

References:





Use 3.
List name, title, organization, city,
phone.
Focus on people who can comment on
your work (instructors and
employers).
Don’t use relatives or roommates.
Ask permission
BC2: Creating a Resume

References: (cont.)



Ian Andres, Professor of Creativity and
Inspiration,
Mahidol University International
College (MUIC),
Bangkok, Thailand,
[email protected]
(02) 441-0648 ext. 1345