The Future of Car Hire Mike Partica November 13th, 2008 Orlando, Florida Agenda •Car Hire Fundamentals •Opportunities for Change •Important Points with Change •CN View and Process Tree •Shaping the Future Basic Car Hire Fundamentals •Three purposes of Car Hire and Car Hire Rules Car Hire Rules 1. Compensate Equipment Owner 3. Ensure fair Distribution of work required. 2. Encourage Asset Utilization All current and future car hire rules should respect these basic fundamentals. Opportunities for Change Car Hire Rules 1. Compensate Equipment Owner 3. Ensure fair Distribution of work required. 2. Encourage Asset Utilization Change methodologies for compensating equipment owner. Example: Move to/from mileage compensation methodology. Opportunities for Change Car Hire Rules 1. Compensate Equipment Owner 3. Ensure fair Distribution of work required. 2. Encourage Asset Utilization Develop new processes that would improve asset utilization. Example: Change the process to highlight situations of poor asset utilization to allow for improvement. Opportunities for Change Car Hire Rules 1. Compensate Equipment Owner 3. Ensure fair Distribution of work required. 2. Encourage Asset Utilization Each and everyday, Challenge the work required. Example: Eliminate a manual process through the use of automation. Opportunities for Change •Take a step back and look for opportunities. •The right opportunities can be anywhere in the process. •Changes may be required in more than 1 area. •Keep in mind that Car Hire is a downstream process from other industry processes. •A key change may be in another area. •Don’t limit yourself to processes in Car Accounting to improve the Car Accounting process. Challenge the status quo. Ask questions. Towers of Hanoi 1. Move blocks from the peg on the left to the peg on the right. 2. You may not move more than 1 block at a time. 3. You may not place a larger block on a smaller block. Towers of Hanoi 15 moves later… Towers of Hanoi 1. Move blocks from the peg on the left to the peg on the right. 2. You may not move more than 1 block at a time. 3. You may not place a larger block on a smaller block. Towers of Hanoi • Known as a recursive problem. The solution to move 1 block to another tower requires the solution to move a smaller tower to another tower. • Solution requires 2N-1 moves. 4 blocks = 15 moves 5 blocks = 31 moves 30 Blocks = 1,073,741,823 moves • Extremely important to know why you are moving each block. • You don’t want to be guessing or trying to memorize. Each additional block is a added level of complexity. Similar to today’s business processes. Towers of Hanoi Let’s try the game again… Towers of Hanoi 1. Move blocks from the peg on the left to the peg on the right. 2. You may move more than 1 block at a time. 3. You may place a larger block on a smaller block. Towers of Hanoi 1 move later… Towers of Hanoi 1. Move blocks from the peg on the left to the peg on the right. 2. You may move more than 1 block at a time. 3. You may place a larger block on a smaller block. Towers of Hanoi IMPORTANT: • Be on the lookout for rule changes! • They can have a significant impact to what you do (or need to do) 1. Move blocks from the peg on the left to the peg on the right. 2. You may move more than 1 block at a time. 3. You may place a larger block on a smaller block. Understanding the past is important… •The Car Accounting process of pay and wait dates back to the late 1800’s when Railroads started interchanging cars in order to avoid trans-loading merchandise. •1st draft of Per diem rules were accepted around 1887. •Computer systems did not exist to communicate to an owner when one foreign railroad delivered their cars to another foreign railroad. •Over the years many complex and integrated systems have been written with millions of lines of code to manage the Car Accounting aspect of railroading. The key to the successfully changing Car Accounting today is to find a way to precisely cut into the process where there would be minimal car hire and systems impact. Car Accounting – A deeply embedded Railroad process. Marketing Car Management Costing Mechanical Shortlines Car Accounting Field Reporting Demurrage Intermodal Today’s Challenges: • • • • • Data and agreement interpretations System maintenance, design and tuning. Data Integrity Issues Exceptions Foreign Carrier and Owner Actions Potential Benefits: • • • Improved Asset Utilization Reduced Costs Improved Service CN’s Simplified Car Accounting Process Tree •The basic Car Accounting process is made up of several branches. •Each branch contains several subbranches for different areas or items: •Payable •Receivables •Railcar, Intermodal Units •Original Payment •Adjustment Payments •Original Reclaims •Supplemental Reclaims •Counter Reclaims •Counter to Counter Reclaims We need to look at the tree to cut costs and improve efficiency. A CN View - Branch by Branch approach… Implementing a centralized time process would eliminate all time claims. Need to develop a process to dispute interchanges to point out operation problems. Industry will eventually adopt a centralized time process. Automating reclaims will eliminate need for reclaim validation. Specials will never go away. AAR Technical Advisory group investigating possibility of automating using an existing AAR process. Is it possible to link existing switch bill process to the TOL rule 5 at the industry level? Industry working on implementing the DDCTS system Industry has implemented RCH for Car Hire in September A lot of opportunities exist within the Car Accounting tree. Shaping the Future Railroad Proposal •Don’t rely on others to fix things. EAMWC •Make proposals, follow-up and drive change. •We all play a role in shaping the future. TAG SOMC Subscriber Vote Rule Changed! Key Contacts for Rule Change Proposals Equipment Assets Management Working Committee (EAMWC) Secretary: Jim Pinson ([email protected]) 919-651-5047 Chairperson: Deby Murphy ([email protected]) 402-544-1809 Conclusion •Changing an old process is not easy •Many pitfalls •Must understand where we are and how we got here to help map out where we want/need to go. •Expecting significant change in the Car Accounting process within the next 5 years •Everybody should be involved in improving the current process. Questions?
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