Job Description
Job Title:
Food Team Engager (Seasonal variable hours)
Responsible to:
Food Team Supervisors
Key Internal Relationships:
Head of Food, Assistant Head of Food, Catering
Manager, Food Co-ordinator, Engagement
Supervisors; Engagers; Volunteers and
Placements; Apprentices
Purpose:
To work as part of the Food Team ensuring
excellent engagement with Visitors to the Museum
across the Food areas and other areas as
allocated.
Duties and Responsibilities:
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Helping the Food Team engage with Visitors through a variety of interpretive
sales techniques and demonstrations, specifically with food across a variety of
areas within the Museum
To assist in food and beverage preparation and serving to the highest
standards
Helping to ensure the safe and good management and housekeeping of the
areas/exhibits within the Food and Engagement Team
Ensuring health and hygiene standards are adhered to relating to food
standards and safety
Delivering learning activities when required across the Food areas and other
areas as allocated. Some posts will be required to undertake a DBS check
(Disclosure & Barring Service)
Cash handling duties are required
To work in any of the Food outlets within the Engagement Team areas and
other areas as allocated
Team Duties:
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Helping to ensure that the Food Team continue to deliver the vision of the
Museums current and future plans – ‘putting the Visitor first’
Helping the Engagement Team to collaborate with other Staff/Volunteers in
the Museum
Helping the Food Team to adhere to quality systems and operating procedures
to facilitate the safe, smooth and timely delivery of services by the Food Team
To work in collaboration with other members of Engagement and within the
Food Team specifically
General Responsibilities:
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To carry out the duties of the post in accordance with the Museum’s Equal
Opportunity Policy, Code of Conduct and Health and Safety legislation and
regulations
To ensure compliance with standing orders, financial regulations audit and
management procedures
To carry out any other duties within the level of responsibility as may be
determined from time to time
This post is subject to the Scheme and Conditions of Service of the National Joint
Council for Local Authority Services.
Author: Rhiannon J Hiles, Deputy Director
Date: July 2016
Person Specification – Food Team Engager (Seasonal)
Requirements
Skills/
Knowledge
Assessment
An understanding and commitment to
Beamish
Interview/Application
Form
Excellent team working skills and a hands
on approach
Interview/Application
Form
Excellent communication skills and ability
to engage effectively with members of the
public
Interview/Application
Form
Able to work collaboratively to help deliver
the Museums activities and events in
period areas
Interview/Application
Form
Able to work with attention to detail and
Interview/Application
commitment to the highest possible quality Form
standards
Qualifications/
Training
Experience
Able to use own initiative
Interview
Interest in food history
Interview
Ability to bake, cook or preparation of food
and beverages
Relevant training and/or experience in
customer service and Food Safety
Interview/Application
form
Application Form
Proven experience of working with the
public
Interview/Application
Form
Experience of working in a fast paced food
and beverage environment
Interview/Application
Form
Other
Requirements
An enthusiastic ‘can do’ approach
Interview
Flexible approach to hours and prepared to Interview
work weekends, bank holidays and
evenings as required
Ability to undertake a variety of manual
handling duties appropriate to the Food
Team
Interview
Note to applicants:
Please try to show in your application how you specifically meet these
requirements.
Author: Rhiannon J Hiles, Deputy Director
Date: July 2016