JOB DESCRIPTION
JOB TITLE
JOB FAMILY
JOB NUMBER
SALARY GRADE
FLSA STATUS
DATE
SUMMARY
ESSENTIAL
FUNCTIONS
Information Technology Project Manager III
Senior Project Manager, Digital
Technology and Information Systems (TIS)
200027
9
Salaried
June 1, 2017
The Senior Project Manager, Digital develops, implements, and ensures consistent delivery of a portfolio of digital projects
supporting global marketing strategies that deepen engagement of Conservancy supporters and drive revenue.
The Senior Project Manager, Digital creates and manages a large-scale, business-critical portfolio of digital projects on behalf of
The Nature Conservancy’s Marketing division by aligning staff efforts to match priorities and marketing initiatives set by the
organization. S/he leads the cross-functional Digital Systems team in using digital methodologies and processes, advancing agile
principles across digital’s work product and ensures all digital standards are met and product offerings defined. S/he establishes
project goals and success factors, develops project plans, budgets and schedules with input and buy-in from key stakeholders and
team members, and leads the project teams to successfully achieve those goals in the most cost-effective and time-saving manner
possible. S/he ensures coordination between multiple TNC departments, digital groups, TIS units, TNC partners, vendors and
volunteers. S/he works with executive leadership to develop and enhance digital strategies, methodologies, processes and
standards. S/he provides mentorship for team members to assist in their professional development.
S/he will manage the implementation of TNC’s digital transformation roadmap including the nature.org CMS replacement and
redesign. S/he acts as supervisor for the Digital Systems team staff. Compensation, evaluation and goal setting for this position
will be managed by the Director of Marketing Technology.
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Creates and manages a portfolio of marketing technology projects that ensures achievement of marketing and organizationwide goals.
Oversees the implementation of the digital transformation roadmap in support TNC’s critical global marketing objectives.
Ensures delivery of web and software products within scope, schedule, and budget.
Sets realistic and practical goals for projects and develops appropriate strategies for achieving these goals.
Drives adoption of change management processes and strategic training plans to ensure a smooth transition to new
technology within the organization.
Collaborates effectively with internal groups and outside consultants, supervises process and maintains integrity of
organizational technology standards.
Supervises the Digital Systems team to implement TNC’s portfolio of marketing technology projects.
Provides coaching and guidance to digital team members about every aspect of the project so that the team members can
understand their tasks fully and act on them efficiently.
Participates in negotiations for complex, high profile or sensitive agreements
Well versed in digital industry best practices, and an ability to adapt them to TNC’s organization and culture.
Works effectively across multiple complex, strategic projects simultaneously.
Effectively works under stress during peak workload periods.
Effectively communicates to executive leadership and stakeholders via presentations, conversations and documents.
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Bachelor’s degree in computer science or related field, or equivalent work experience.
7 years of experience in a digital environment, including 5 years of digital project management experience.
Experience using project management techniques and tools.
Experience managing a project team and the scheduling and financial aspects of large term projects.
Experience communicating with diverse audiences such as customers, the public, technical staff, and senior leadership.
Experience supervising staff.
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Multi-lingual skills appreciated.
Multi-cultural or cross-cultural experience preferred.
PMP Certification.
Demonstrated ability to manage highly complex, large scaled projects or multiple medium scale projects in a large,
decentralized organization.
Experience in a global organization.
Well versed in industry best practices, and an ability to adapt them to TNC’s organization and culture.
Critical thinker with demonstrated problem-solving skills. Results driven.
Effective written and verbal communication skills.
Experience in leading effective teams. Supervisory skills a plus.
Experience with LEAN and/or agile development principles.
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RESPONSIBILITIES
& SCOPE
MINIMUM
QUALIFICATIONS
PREFERRED
KNOWLEDGE,
SKILLS &
EXPERIENCE
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Strong ability to collaborate with internal groups and outside consultants, supervise process, and maintain integrity of
organizational technology standards.
Strong dedication to the development of customer-centric standards and solutions.
Experience with HTML, CSS, JavaScript and other web development tools. Power user of applications and awareness of
accessibility and 508-compliance standards.
Dependable; assumes ownership of tasks assigned and willingness to take on new tasks.
Ability to be flexible in work assignments and works well under pressure. Needs minimal supervision.
Understands technical language and concepts specific to digital space and can communicate digital technical issues to nontechnical staff.
Accountability for
Outcomes
Builds
Organizational
Capability
Collaboration &
Teamwork
ORGANIZATIONAL
COMPETENCIES
Communications
Courage &
Decisiveness
Flexibility &
Innovation
Influences for
Results
Open to Learning
Organizational
Awareness
Pushes for excellence. Establishes challenging goals for self and others to drive performance in support of
the Conservancy’s mission. Rewards behavior that achieves these standards and is aligned with the
organization’s mission/ values. Takes action to address performance problems in a timely and appropriate
manner.
Builds or adapts organizational structures to accomplish the mission and to improve performance. This
includes reorganizing organizational systems, structures, processes, procedures, communication channels or
reporting relationships. With the Conservancy’s strategic filter in mind, determines who can contribute,
gets the right people involved, and builds bench strength for the future.
Shows a willingness to put the needs and goals of a global organization before personal/local/departmental
needs. Works with others across organizational boundaries. Makes decisions, sets priorities, and allocates
resources to help the organization as a whole achieve results.
Effectively expresses messages verbally and in writing. Actively listens to others. Fosters open exchange
of issues. Is timely with information.
Makes decisions and stands by them. Makes timely decisions even under pressure and when lacking
complete information. Has the courage to modify decisions and admit why and how they were wrong.
Flexible to changing circumstances. Takes innovative approaches towards work. Takes calculated risks and
makes dependable decisions in the fact of uncertainty.
Achieves results by persuading, convincing, or influencing others. Adapts approach to the individual or
group and knows how and when to use complex influence strategies. Uses success stories and passion for
the mission to generate enthusiasm and support.
Versatile learner and committed to self-improvement. Employs strengths effectively. Willingly shares
knowledge with others. Seeks coaching on areas needing improvement. Adjusts behavior/performance as
needed. Views mistakes as learning opportunities.
Understands the basics of our business. Knows how local job relates to the big picture & contributes to the
overall strategy. Knows how/why things work inside TNC. Easily moves through internal networks and
channels for success.
This description is not designed to be a complete list of all duties and responsibilities required for this job.
The Nature Conservancy is an Equal Opportunity Employer. Our commitment to diversity includes the recognition that our conservation mission is best
advanced by the leadership and contributions of men and women of diverse backgrounds, beliefs and cultures. Recruiting and mentoring staff to create an
inclusive organization that reflects our global character is a priority and we encourage applicants from all cultures, races, colors, religions, sexes, national
or regional origins, ages, disability status, sexual orientations, gender identities, military or veteran status or other status protected by law.