U.S.-Mexican Alliance Negotiations: Impact of Culture on Authority, Trust and Performance T E E GE N, H I L D Y J . & D O H , J O NA T H AN P . THUNDERBIRD INTERNATIONAL BUSINESS REVIEWS, DECEMBER 2002 Ayçin Irak 2008762168 Culture, Strategic Alliances & Negotiation Strategic alliances: To control uncertainty in the environment To access products, technology and other important resources. In the alliance arena: Value claiming activities (competitive, pie slicing, distributive negotiation): seeking authority advantage over partners Value Creating activities (collaborative, pie expanding, integrative negotiation): partners balance authority; allowing each party to dictate certain activities within the alliance. Impact of National Culture on Negotiations Hofstede’s dimensions: High vs. Low Power distance Strong vs. Weak Uncertainty avoidance Individualism vs. Collectivism Femininity vs. Masculinity Uncertainty avoidance, in particular, cause problems among partners. Differences in cultural backgrounds: Cause problems Negative impact on alliance survival Decrease the likelihood that firms enter a foreign country through an alliance Mexican Culture Characteristics Strong elements of mestizo culture- a combination of Iberian and indigenous language, ethnic makeup, social and political customs and approaches to business relationships. High power distant Strong uncertainty avoidant Collectivist Masculine. Authority, Trust and Performance in Alliance Negotiations Authority Authority as contributor to alliance performance. Authority Advantage: directing the alliance’s activities in accordance with its own objectives. Authority Balance: working in relationship based on reciprocity in alliances. Mexicans should seek authority advantage due to their masculanity. Instead, they favor authority balance due to collectivist tendencies and high power distance. Although high in unceartinity avoidance, Mexicans confront the highly unceartain and dynamic environmental conditions. Trust Trust allows a firm to rely on the partner confidently. Mexicans place greater value on trust due to their low individualism and high unceartinity avoidance. Historic suspicions between U.S. and Mexicans result in even greater value of trust. Trusting relationships will have better performance. Alliance Performance Masculine cultures: Achievement orientation of success. Individualistic cultures: Success as defined by benefits significant to that firm as opposed to those of the alliance as a whole. Three confirmed hypoteses H1: Mexicans firms will perceive authority balance to associate with greater alliance performance. They will perceive authrity advantage to hold wiht lesser alliance performance. H2: Where Mexican firms trust their U.S. Alliance partners, they will perceive greater alliance performance. H3: The positive relationship between authority balance and alliance performance will be weaker when Mexican firms trust their U.S. Alliance partners. Mexican firms don’t view authority advantage in a positive light. Mexico is a business setting wherein maintanence of relationships is highly regarderd (in contrast to U.S.) Mexico is collectivist. Mexican firms attache positive views to authority balance. Mexicans are agiled diplomats who avoid confrontation. Mexicans are strong power distant and high unceartinity avoidant. Trust affects authority balance and performance. When a Mexican firm trust the other party, balancing of authority is not critical for enhancing performance. In low-trust conditions, it is important to negotatiate with balanced authority. Why U.S.-Mexican Alliances Fail? The Contribution of the Culture U.S. & Mexican firms often get together for the wrong reason. Two partners should contribute resources that are mutually beneficial and complimentary. For Mexicans, it is important to perceive a balanced control over the direction of the alliance. Mexican firms take a more collectivist perspective, U.S. Firms focus on financial return. Mexican firms seek long term survival of the relationship. Mexicans see U.S. managers as too direct and speaking so openly. Mexicans feel U.S. as too fast without first consulting their counterparts, Americans feel that Mexicans are too slow. In Mexican firms, decisions are made at the top of the hierarchy. U.S. Partners want to know what went wrong, Mexicans avoid to criticize Americans eat at their desk, Mexicans take a long lunch break. Mexicans see contracts as kind of ideal things that you strive to achieve, Americans see them as laws. Mexican except unquestioned loyalty from employees, but foreign partners are initially viewed with mistrust. Slaes transactions take long time in Mexico due to the importance of trust building before finalizing the contracts.
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