VDW HVA Overview
HVA #1
Discover content and
context to quickly make
informed decisions
Surface relevant internal and external
information to formulate strategies
that align to corporate objectives and
market trends; find the right people at
the right time to gain the best
expertise on current issues and future
initiatives
Today’s Process
There are huge inefficiencies every time new information is
needed to formulate strategies or produce deliverables,
resulting in costly delays. What’s more, employees don’t
have immediate access to the right people, causing further
delays and misinformed decisions.
What’s Possible
Employees can leverage machine-learning capabilities to
automatically pull the most relevant data from a variety
of internal and external sources. What’s more, integrated
communication tools help employees quickly find internal
experts to make decisions faster.
1. Employees resort to traditional information-gathering
techniques – browsing the Internet, reading lengthy
publications, etc. – which take an enormous amount
of time without the guarantee of results.
1. Power BI, Power BI Pro, Delve, and Advanced eDiscovery
enable employees to pull real-time data from the right
internal and external sources, helping them stay in the
know and make data-driven decisions.
2. Even if the right information is found, employees struggle
to consolidate it for further dissemination. Data requires
hours and hours of time to visualize, while written
information needs to be summarized for executive
consumption.
2. Employees can quickly and securely share consolidated
findings with colleagues in the cloud using SharePoint
Online and OneDrive for Business. They can then
coordinate on the resulting initiatives using team-based
collaboration tools like Microsoft Teams and Office
Groups.
3. Additionally, employees cannot easily connect with the
right internal experts when they’re needed, causing issues
to linger and decisions to be put off until the right person
is found.
3. Employees can also leverage integrated communication
tools, like Skype for Business and Yammer, to find the
right experts at the time they’re needed, helping them
resolve issues and make decisions faster.
HVA #2
Discover insights to
identify trends
Visualize and share huge amounts of
data with the right people to surface
the insights and trends that will drive
business strategies.
Today’s Process
Organizations often struggle to make sense of all the data
available today. What’s more, the business intelligence
process tends to fall on IT or analysts specifically hired for
that job, leading to inefficiencies.
What’s Possible
Teams can build and share powerful charts, graphs, and
dashboards out of real-time data to gain insights into the
trends and patterns that affect their business.
1. Teams rely on IT and BI analysts to transform an
enormous amount of scattered data into actionable
insights. The resulting back-and-forth between business
users and BI staff impacts the decision-making process
and could affect the organization’s market standing.
1. Familiar business intelligence tools, like Power BI, Power BI
Pro, and Excel, can be used without IT involvement –
helping teams make decisions faster while freeing up
IT to spend time on more strategic projects.
2. Furthermore, IT and analysts struggle to make sense of all
the data they’re handed, which comes from dozens,
if not hundreds, of disparate sources. Overwhelmed by the
task at hand, BI staff overlook or misinterpret data.
2. Once visualized, teams can securely share BI results with
colleagues using SharePoint Online, OneDrive for
Business, and Outlook, boosting collaboration and
knowledge sharing across the organization.
3. Once a semi-reliable report is created, BI staff must resort
to paper-based presentations or email to share results.
Neither are particularly conducive to group collaboration,
leading to misaligned or half-baked initiatives.
3. As teams formulate initiatives based on the data, they can
easily connect with colleagues using Skype for Business,
Skype Teams, Office Groups, and/or Yammer to solicit
additional feedback to help ensure strategies are aligned
across functions.
HVA #3
Conduct meetings from
anywhere, anytime to
get work done
Host virtual meetings that fit
everyone’s schedules to ensure
maximum participation; enable remote
users to attend from anywhere – even
places without a reliable Internet
connection.
Today’s Process
Traditional meetings are often time-consuming and limit the
amount of interaction among participants. Plus, unknown
scheduling conflicts decrease the number of participants, who
then have no way to listening to the call once it’s over.
What’s Possible
Virtual meetings give hosts a number of capabilities for
boosting participant interaction, including real-time chat and
PSTN conferencing, which enables users to dial-in from remote
locations. Plus, meetings can be recorded for later consumption.
1. Meeting hosts email or call team members to determine the
best time for a meeting, which causes delays in the meeting
being scheduled.
1. Thanks to Exchange Online, hosts have visibility into team
member calendars, helping them schedule calls that optimize
participation.
2. Traditional conference calls offer limited features for interacting
with other participants. For example, hosts
must send materials ahead of time and guide participants
throughout the call to ensure everyone is on the same page.
2. While in a Skype for Business or Microsoft Teams meeting,
hosts and attendees alike can leverage a number of interactive
call features, including IM, voice, video, and screen sharing, to
drive collaboration. Hosts can even find available colleagues
using presence and drag them into a live meeting.
3. Remote attendees struggle to attend meetings, especially if
they’re hosted online, decreasing participation among a vital
set of users.
3. PSTN conferencing through Skype for Business enables remote
users to attend meetings from anywhere, including locations
without stable Internet. This also broadens the candidate pool
for future hires.
4. Once meetings are over, they’re over. If participants are unable
to attend a call, they must rely on haphazard colleague notes to
understand what happened during
the call.
4. For participants who cannot attend, hosts can record a call and
post it to SharePoint Online, increasing consumption of vital
meeting information.
HVA #4
Communicate securely
to ensure privacy
Enable bring your own device (BYOD)
through industry-leading mobile
security policies to boost productivity;
simplify device management for IT
without putting sensitive information
at risk.
Today’s Process
Insufficient mobile security policies prohibit the
organization from implementing BYOD, which puts an
additional burden on IT to actively manage companyowned devices. Plus, users are limited in the productivity
solutions they can use outside the office.
What’s Possible
IT has a number of security features at its disposal to
customize device policies that align to corporate
requirements and enable BYOD. The ability to use personal
devices helps users stay productive from anywhere without
sacrificing information privacy.
1. IT must issue company-owned devices to its user base to
guarantee confidential information is protected. Not only
does the company incur the cost of buying these devices,
but IT must commit to provisioning and actively managing
them – taking time away from more strategic projects.
1. IT can leverage an assortment of flexible, enterprise-grade
mobile device and mobile app management (MDM and
MAM) policies to protect user smartphones, tablets, etc.
2. Because of privacy concerns, only certain productivity
solutions are available on company-owned devices,
which impacts employee productivity when working
outside the office.
2. Those policies, coupled with tools like Skype for Business,
Microsoft Teams, SharePoint Online and OneDrive for
Business, which offer their own built-in security features,
enable users to connect with the right people and
documents without risking confidential information.
3. What’s more, there’s a constant risk that employees will
accidently activate email-based malware through
malicious attachments and links, putting sensitive
information at risk.
3. IT can also set email protection policies through Advanced
Threat Protection, which helps thwart email-based attacks,
like phishing schemes, in Exchange Online.
HVA #5
Manage client privacy
and security
Implement flexible security policies that
IT can manage with ease to better
protect confidential information across
devices; enable self-service policies for
end users to protect files based on
specific requirements.
Today’s Process
What’s Possible
Without an integrated set of security capabilities, IT is
often managing several, disconnected solutions to protect
company information. This can be a cumbersome and
time-consuming task, especially if IT also has to manage
individual document policies.
Enterprise-grade security capabilities help IT easily manage
devices, permissions, and abnormal user behavior. End
users can also leverage these capabilities to set their own
document permissions, further protecting sensitive
company information.
1. IT has to purchase and manage several security products
from different vendors to properly protect sensitive
information, especially on devices. This takes time away
from more strategic IT activities.
1. Windows 10 Enterprise gives IT a host of security
capabilities, like Windows Information Protection and
BitLocker, that protect sensitive information across
devices – even if those devices are lost or stolen.
2. It’s difficult for IT to pinpoint and address abnormal user
behavior, which could indicate a breach. Without
preventative security measures, IT has to play catch up to
eradicate the malware.
2. IT can also oversee abnormal user behavior with Advanced
Security Management, which enables IT to block users or
activities when certain parameters are met (e.g., more than
30 downloads in five minutes).
3. IT is responsible for setting individual document policies
for users, or, if that’s not possible, blanket policies are
applied to all files, which might not properly protect
certain information.
3. What’s more, Microsoft offers a number of self-service
security features, including Azure Information Protection
Premium, which allows users to set their own document
permissions based on the confidentiality of that
information.
HVA #6
Secure access to work
from anywhere
Better protect information across
devices – even personal ones; boost
productivity among teams with mobile
access to familiar communication and
collaboration tools.
Today’s Process
Lackluster security policies prohibit teams from accessing
the right information, apps, and people from their devices,
causing huge productivity loses among remote workers.
What’s Possible
Industry-leading mobile security policies enable IT to
implement bring your own device (BYOD) for the entire
company, helping teams maintain productivity when
outside the office. Teams can also leverage their favorite
business apps from almost any device.
1. IT cannot properly manage device policies without the
right security solutions, which prevents the organization
from implementing bring your own device (BYOD).
1. Enterprise mobility and Windows 10 Enterprise features,
like Azure Active Directory Premium and mobile device
management (MDM), give IT the flexibility to set device
policies that best fit their organization’s requirements.
These can also enable BYOD, which helps boost
productivity among remote users and sets the stage for
flexible work policies.
2. Even if IT manages to deploy company-owned devices,
they might not include the same familiar productivity apps
that users rely on, resulting in inefficiencies when teams
are working from the road.
2. Users leverage their favorite productivity apps, including
Outlook, SharePoint Online, and Skype for Business, from
almost any device, giving teams immediate access to the
right information and people from virtually anywhere.
HVA #7
Real time collaboration
on document
development and
review
Today’s Process
What’s Possible
Store documents on highly secure, cloudbased workspaces to give authorized
stakeholders anywhere access to the
information they need; collaborate with
users on stored files to create more robust
deliverables
Employees tend to resort to email or unauthorized storage
solutions for sharing confidential documents—a huge
threat to the security of that information. Plus, limited
collaboration tools prohibit employees from effectively
coordinating on deliverables.
Office 365 offers enterprise-grade cloud storage for
employees to host confidential information with
confidence. Powerful collaboration features, like integrated
communication tools and co-authoring, help employees
coordinate in real time on files.
1. Email is the primary method for sharing documents, which
becomes increasingly complex as threads grow. If
employees aren’t using email, then they’re leveraging
unauthorized storage sites, which IT cannot easily manage
to meet internal security requirements.
1. SharePoint Online and OneDrive for Business give
employees a central, highly secure location for uploading
sensitive information, helping reduce complicated email
threads and time spent looking for the right information.
2. Document collaboration is limited to lengthy email
threads or inefficient meetings, neither of which are
conducive to real-time document development.
2. Additionally, employees can leverage tools like Microsoft
Teams, Office Groups, and Yammer to collaborate on
uploaded documents with a dedicated, authorized group
of users. Better collaboration leads to more complete
deliverables that align to internal requirements and
customer expectations.
3. There’s no way for employees to find the right experts
when they’re needed most, resulting in delayed or
misinformed deliverables.
3. Employees can also search for and connect with internal
experts thanks to Skype for Business presence, which
integrates across a number of Office 365 solutions. With
immediate access to the right people, employees can
quickly resolve issues and gain valuable insights.
HVA #8
Find and leverage
collective intelligence to
produce higher impact
deliverables
Locate the right data and expertise to build
more robust deliverables; collaborate with
employees in real time on documents to
ensure the final version aligns to corporate
strategies
Today’s Process
The best deliverables incorporate the latest information and
input from experts across the organization. Unfortunately,
employees often struggle to find the right data and people
when they’re needed most, resulting in misaligned or
misinformed deliverables
What’s Possible
Powerful solutions for finding relevant content and people,
along with virtual collaboration tools, help employees create
more robust deliverables that align to company and department
objectives.
1. Users resort to traditional research methods for finding relevant
information, statistics, etc., to include in final deliverables. This
is not only a time-consuming process, but doesn’t guarantee
the best information is found.
1. Employees automatically surface the most relevant information
using Power BI, Power BI Pro, and Delve, helping them save
hours of research time. What’s more, Delve Analytics gives
users valuable insight into their daily work activities for them to
better pinpoint inefficiencies.
2. Without proper cloud storage, there’s no way for employees to
find and leverage internal documents or previous deliverables
for developing current ones. Often, these get lost in user
inboxes.
2. Cloud-based storage solutions, like SharePoint Online and
OneDrive for Business, provide all authorized users immediate
access to the information they need when it’s needed most,
speeding up the time to decision.
3. Even with the right information, team collaboration is key for
creating successful deliverables. But today’s teams often rely on
email or conference calls for this collaboration, both of which
are hugely inefficient.
3. Chat-based teaming tools, like Yammer and Microsoft Teams,
boost collaboration among users, allowing them to effectively
collect input and coordinate in real time on deliverables.
4. Often, employees struggle to find the right experts within the
organization to collect valuable input, resulting in misinformed
or inaccurate documents.
4. Lastly, presence in Skype for Business helps users easily find
and connect with the right expert to resolve issues and gain
insights faster.
HVA #9
Protect sensitive client
information to ensure
compliance
Provide an end-to-end compliance
solution to help meet regulatory and
internal compliance requirements;
store, protect, retain, and discover data
to enable effective data governance,
helping to decrease compliance costs
and reduce risk.
Today’s Process
What’s Possible
Data is growing exponentially. Organizations must keep
and protect the most important data and have an easy way
to search for what is relevant.
Office 365 helps organizations govern their data effectively
by providing the capabilities to manage organizational
data and align with their compliance requirements.
1. Documents, emails, and other communication containing
sensitive information are difficult to retain and protect.
Data can typically be flagged for archive or otherwise
protected, but it frequently disrupts normal business
processes. Data on mobile devices is particularly
susceptible to being lost.
1. Office 365 Archiving lets organizations store, retain,
and discover data in-place across Exchange Online,
SharePoint Online, OneDrive for Business, and Skype
for Business. Legal holds can be set up for mailboxes
or SharePoint sites, allowing content to stay in-place
in Exchange and SharePoint to reduce the impact on
employees. Data can be better protected across devices
with encryption, mobile device management, and
Windows 10 Enterprise capabilities.
2. The eDiscovery process is cost-intensive, taking hundreds
or even thousands of hours to perform the research
needed to find the relevant content.
2. Advanced eDiscovery can significantly reduce cost and
effort by using machine learning to train the system to
intelligently explore large datasets and quickly zero in
on what’s relevant.
3. Organizations find it difficult to maintain control of data
access in the cloud, as well as enforce rights management
policies around emails and documents.
3. Customer Lockbox provides the ability to retain control
of data access even in the cloud. Employees can better
protect information through Information Rights
Management and Azure Information Protection Premium.
HVA #10
Maximize sales to
impact your bottom line
Help increase sales win rates with
better targeting of customers and
higher quality customer proposals by
taking advantage of expertise, existing
documents, and a centralized view of
customer data.
Today’s Process
What’s Possible
Today’s customers are more informed than ever. Sales
organizations that can’t anticipate customer demands and
rapidly respond to customers by adding value will fail.
Salespeople can increase their win percentage with a single
platform that includes a CRM solution integrated with the
tools that salespeople use every day to communicate,
collaborate, and analyze customer information.
1. To get a consolidated view of a customer, salespeople
have to go to multiple systems (e.g., order history,
customer service history, etc.) and people to try to get a
full picture of customer demands.
1. A 360-degree view of customers made possible with
Microsoft Dynamics CRM Online, along with the ability to
pull in the right internal and external information with
Power BI or Power BI Pro, helps salespeople stay focused
on the right prospects and increase the sales win rate.
2. Salespeople frequently don’t take into account
organizational knowledge gathered from past interactions
with customers. When salespeople move on, their
knowledge is frequently lost.
2. Salespeople can build trust and deeper customer
relationships by adding value. They can take advantage
of the knowledge of the entire organization by identifying
and reaching out to experts easily through Skype for
Business and Yammer, while finding out what’s working
with other customers through Delve and SharePoint
Online.
3. Salespeople may spend the majority of their time on nonselling activities such as sales reporting, internal meetings,
goal setting, and travel in which they are unable to stay
productive.
3. Salespeople can increase the time spent selling vs.
other activities with Office 365. Salespeople stay more
productive from the road with access to the right
information from anywhere, any device.
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