Buyers TRASH! Stop throwing in the How Discount Financing Turns “Trash” into TREASURE You’ve spent hours on this sale … the customer loves your offer and is ready to buy. You submit the credit application to your “Big Bank” lender. You anxiously away the results … only to get a DENIAL with no explanation. All is lost … Many of the sales “Big Bank Lenders” decline can be approved by using a secondary (discount) financing program. This guide will show you how discount financing can add to your bottom line … so you don’t throw valuable opportunities away! A Foundation Finance Resource pg. 2 Discount financing is a term lenders use to describe a seller participating in some of the risk of financing credit-challenged customers by paying a risk fee, or discount, to get the loan approved. The discount fee will vary based on the credit quality of the customer. The higher the fee, the weaker the credit profile. An Example: $5,000 sale denied by BIG BANK Seller receives $0 Many dealers are used to the idea of paying a fee to purchase a promotional offer for a customer (e.g. paying 3% to buy the customer a 6 months sameas-cash promotion). A Foundation Finance Resource pg. 3 Participating in a discount financing program is a similar concept, except here, the dealership pays a fee to offset some of the risk of a credit approval. $5,000 sale approved by FULL SERVICE LENDER on a 5% discount fee program (5% fee paid to the lender) Seller receives $4750 and the sale is CLOSED! Customer receives the full $5,000 in financing. The risk fee is between the dealer and the lender. Discount financing does not have to be a scary concept. Keep reading for ways discount financing can add to your bottom line by turning “trash” into TREASURE. While the average FICO score is on the rise, many buyers still fall below some lender standards. And many won’t consider customers with other credit blemishes like foreclosures, bankruptcies or collections even if they score above those threshholds. This could leave a large segment of your target market unserved. Having a secondary program in place can help you reach more customers, which will lead to more closed sales. “ We were struggling to get deals approved in the 600-660 credit score range. Our other lender decided not to even look at scores under 700 so we knew we needed to find a better source.... I feel like we are in control of our own destiny again! – Michael G, Plant City, FL “ According to TransUnion, while the U.S. average FICO credit score is rising, it is still below a 700. Some “prime credit only” lenders consider anything below a 720 or 700 to be a decline. A Foundation Finance Resource pg. 4 The time, money and energy you put into making a sale is wasted with a credit denial. Every sale involves costs: You pay for advertising, lead generators, canvassers, insurance, rent, salaries, mileage and a host of other items just to keep the doors open and the sales opportunities coming in. When a presentation results in a credit denial, that money cannot be recovered. When looking at discount financing programs, you’re really looking at making SOMETHING vs. walking away with NOTHING. Remember, the customer didn’t qualify for a primary program. Even if your profit margin on the sale is not what you’d like, you are recovering some of your costs. $ Rather than looking at discount financing as “taking from the top,” consider it “building from the bottom” if the alternative is NO SALE. A Foundation Finance Resource pg. 5 Even if today’s approval is discounted, you’re setting up a path for future revenue. Off the Market Even if accepting a discounted sale means a lower profit today, you are building a path to future revenue from that customer. Sales BEAT YOUR COMPETITORS: Take the customer off the market. Making the sale to that customer today means your competitor can’t close the deal tomorrow. FUTURE PROJECTS: Today the customer needs siding … next year he needs windows. You’ll be top of mind for the next project because you took care of him today. And if he has paid well on the first loan, the next one might qualify for prime programs. Service FUTURE SERVICE: Every customer on the books is a potential source of future service revenue, which can add to the bottom line. GET REFERRAL BUSINESS: Happy customers are likely to recommend you to their friends and family. Getting a few referrals from a discounted customer can more than make up for any fees paid. Referrals A Foundation Finance Resource pg. 6 “ ” Some secondary lenders buy loans with no fees even when others have declined them. Every lender has different underwriting standards and criteria. That’s why some lenders decline a loan while others will approve it. Many lenders who offer discounted financing programs also have prime credit programs. So you may go into a credit application thinking you’ll end up with a fee if it gets approved … and end up pleasantly surprised by a lender offering to buy it at 100% (no fee)! “ [Having a] vast menu of financing options has allowed us to tailor a program to meet the customers’ needs while also giving us the opportunity to provide financing to those customers who previously did not qualify. We are losing far fewer sales by being able to provide the rate and payment terms desired and we are walking away from fewer customers due to credit denial. A Foundation Finance Resource pg. 7 “ – Bryan S, Gold River, CA Q: If I receive a discounted bid, can I make the customer pay the fee? A: No. The discount fee is between the lender and the seller. The customer is always financed the full amount. Truth-in-lending regulations do not allow the fee to be collected. For example, on a $5,000 sale approved at a 5% risk fee, the seller is paid $4,750, but the customer is still financing the full $5,000 with the lender. Q: Can I accept a down payment? A: Yes. Any amount you can collect upfront goes into your pocket directly without any fees. On a $5,000 sale with a 5% risk fee, you’d be paid $4,750. But if you can collect $2,000 down from the customer, you’d make $2,000 + (95% of $3,000) or $4,850 – an extra $100! Q: What kinds of things determine the discount fee? A: Most lenders look at the customer’s credit history, income and debt ratio, and amount of unsecured debt, among other factors. The lender is looking to balance the customer’s risk of default with the fee charged. Remember, on a $5,000 loan with a 5% risk fee, if the customer defaults, the lender still loses up to 95%. Q: How can I reduce the fees? A: Get joint applications when possible. Disclose all income. If there is something “unusual” about the customer’s situation, let the lender know. And while you can’t pass a risk fee on to the customer, you can choose to increase your prices slightly overall to build more of a buffer in your profit margin to help you close more sales. Q: If the discount is more than I can accept, what can I do? A Foundation Finance Resource pg. 8 A: Only you receive the risk fee information (not the customer), so if the fee is higher than you can absorb, you can always try to pursue a different payment method with the customer. Just keep in mind that discounted customers typically have been declined by prime lenders and that they may not have cash or credit cards available to complete the sale. Stop throwing valuable buyers away simply because they’ve had some credit blemishes. Incorporating discount financing programs in your sales toolbox can help you close more sales and build your bottom line. Interested in learning more? Visit foundationfinance.com/program-overview/ foundationfinance.com A Foundation Finance Resource pg. 9
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