Student Custodian Position Description - 2017 Summer The Department of Housing & Residential Education at UNC is committed to the education and development of student potential, both academically and personally, within an inclusive learning community that emphasizes the connection, support, diversity, and collaboration that makes it possible for the individual to succeed in their collegiate pursuits. The program seeks to maximize student involvement and learning through leadership opportunities, academic support initiatives, and dynamic programs designed to assist students in their own personal development. The department values inclusive communities, student learning, facility excellence, and personalized service. Supervisors Custodial Supervisor, Leads, and full-time custodial staff. Purpose of Position To provide custodial services to assigned residential facilities during summer deep clean, weekends, university holidays, etc. The student custodian shall be on call one night each week for all the residence halls. Primary Duties 1. Cleaning - Clean building common areas, offices, conference rooms, various other meeting rooms and special function areas; entryways, corridors, lobbies, student lounges, elevator cars, laundry rooms, stairwells, kitchens and outside plaza areas. Trash pickup/removal, vacuum carpeted floors and shampoo when necessary, sweep, dust and wet mop hard floors, sweep entry ways and outside entrance areas, clean windows, window sills, water fountains, walls, baseboards and stairwells. Dust and clean furniture, arrange furniture according to plans, counter-tops and other fixtures, empty cigarette receptacles, sweep/pickup cigarette butts outside the building, 2. Restrooms - Daily cleaning and stocking of restrooms; sweep and mop floors, trash pickup/removal, fill paper and soap dispensers, clean sinks, counters, toilets, urinals, partitions, walls, mirrors, showers and tubs (in some locations), and disinfect restroom surfaces. Weekly, complete a deep clean of restrooms: thoroughly clean and scrub shower stall, restroom floors, partitions and all fixtures ensuring restroom is totally disinfected. 3. Deep Clean - Student rooms/apartments are deep cleaned when rooms/bed spaces are vacated. Annually in May/June, the entire custodial staff completes a deep clean of every student room/apartment within every residence hall on campus. The deep clean consists of thoroughly cleaning bathrooms, showers, tubs, sinks, toilets, countertops, mirrors, floors, walls, kitchen areas, refrigerators, ovens, cook tops, exhaust hoods, cabinets, countertops, floor surfaces, windows, furniture, walls, rehang curtains as necessary, wash mattress pads, remove/wash and rehang shower curtains, change light bulbs, vacuum, spot clean or shampoo carpet. Scrub and wax hard floors. 4. Summer Conferences - During the summer months, the residence halls are used for conference guests similar to a hotel. Student Custodial staff prepares the rooms for the guests and upon their departure, clean and reset the rooms for the next guests. Preparation of the rooms requires setting fresh linens and bathroom supplies, setting furniture correctly and making sure the room is clean and presentable. Resetting a room requires removing soiled linens and trash, vacuuming/sweeping of floors, cleaning furniture and countertops and ensuring the bathroom sink areas are thoroughly cleaned. 5. Administration - Employee keeps supervisor informed regarding supply inventory, equipment maintenance or repair needs. Equipment is used with care, kept clean and stored in designated locations. Custodial closets are kept clean, organized and well-stocked, but not overstocked. Time sheets and other department forms are submitted appropriately, legibly and on schedule. Works closely with supervisor, attends classes and training as recommended or required on work related items. Performs other task as assigned by the supervisor or other Housing Administrative staff. 6. Customer Service - Student Custodial staff works closely with residence hall directors, and resident assistants (RA’s) ensuring buildings are kept clean and safe for all occupants. They work closely and follow-through with maintenance personnel to take care of any problems that arise due to maintenance and repairs to ensure the 1|2 2017-04-06 JDC S:\Housing Services\Custodial overall operation of the building is maintained Other duties - The Student Custodian is expected to attend in-service training and staff meetings throughout the year. He/she shall communicate with fulltime custodial staff in his/her assigned building every Monday regarding the past weekend’s activity. Shifts run from 7:00 AM to 3:30 PM with a half-hour lunch and two fifteen minute breaks. Breaks will be at 9:00 AM and 1:30 PM, lunch at 11:00 AM. Breaks must be taken in the respective campus breakroom in which the student custodian works. Professionalism • Maintain an effective working relationship with supervisor and co-workers • Demonstrate good written communication skills in reports, correspondence, etc. • Demonstrate good oral communication and listening skills • Demonstrate quality decision making and evaluative skills • Serve as a role model for University guests and staff in areas of ethical decision making and mature choices • Project a positive attitude toward the position, department, and institution • Project a positive attitude toward the position, department, and institution. • Maintain confidentiality of information at all times (Following privacy requirements and expectations from the Family Educational Rights & Privacy Act and Health Information Portability and Accountability Act). Conditions of Employment • Must be a registered UNC student for a minimum of 6 credit hours. • Required to have a 2.0 cumulative GPA at time of employment. Must maintain a 2.0 semester GPA while in the position. If a semester GPA is below a 2.0, the staff member will be removed from the position. • Must be in good conduct standing with the University and not be on any probationary period through the conduct sanctioning process. • Student Assistant will have on-going feedback and evaluations throughout the course of employment and must maintain satisfactory performance of duties as well as academic conditions in order to continue employment. • Must be able to lift a minimum of 15 pounds (e.g. packages). • Available on weekends Compensation • Hourly Position – $9.80 per hour, Work Study applicants will be given preference • This student position is subject to UNC’s student employment conditions including but not limited to: o I-9 Requirements o Direct Deposit o Hour per week limits 7. 2|2 2017-04-06 JDC S:\Housing Services\Custodial
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