Computers Are Your Future Twelfth Edition Chapter 10: Careers and Certification Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 1 Careers and Certification Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 2 Objectives • Discuss the importance of computer literacy in today’s job market. • Describe traditional information technology (IT) career paths and how these paths are changing. Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 3 Objectives • Describe two settings in which most IT workers find employment and list at least three typical job titles. • Compare and contrast computer science (CS) and management information systems (MIS) curricula in colleges and universities. Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 4 Objectives • Identify the business skills that information system (IS) managers want in new IT workers. • List the technical skills currently in high demand. • Discuss both the positive and negative aspects of certification. Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 5 The Importance of Computer Literacy • Computer literacy o Ability to understand how to use a computer effectively o Skills include: • Ability to create, format, save, open, and print documents • Familiarity with e-mail programs. • Ability to keep track of petty cash or phone logs in a spreadsheet • Understand the use of databases, and the basics of a table, query, report, and form • Familiarity with presentation software • Ability to conduct Web searches • Basic photo-editing skills • Ability to create or edit a basic Web page Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 6 The Importance of Computer Literacy • Computer literacy in job searching o o o o Career assessments Salary surveys Job postings E-mail resumes and other requested documents o Popular Internet IT job search sites include: • • • • • Dice.com CareerBuilder.com Code-jobs.com ComputerJobs.com ComputerWork.com Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 7 The Importance of Computer Literacy • Web interviews o Conducted via Web cams and the Internet o Benefits include: • Savings in time and money • Ability to tape the interview for other screeners • Accommodates different time zones or accessibility Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 8 The Importance of Computer Literacy Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 9 The Importance of Computer Literacy Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 10 Traditional Information Technology Career Paths • IT professionals o Individual working with all forms of IT and functions o Demand for skilled IT professionals will continue to grow o Previous declines in the IT field blamed on: • Outsourcing—where one company contracts with another company to have services performed that could have been done by employees • Labor dumping—flooding the labor market with foreign workers Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 11 Traditional Information Technology Career Paths • IT Jobs o Predicted to show the most growth • Software engineering • Network systems analysis • Data communication o Other IT jobs for the future • • • • • Computer support System administration System analysis Database administration Security support Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 12 Traditional Information Technology Career Paths • Information Systems (IS) Department o Functional area within a company or university responsible for managing information technology and systems • Vendor o Software development firm Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 13 Traditional Information Technology Career Paths • Corporate IS department job titles and responsibilities Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 14 Traditional Information Technology Career Paths • Software development firm job titles and responsibilities Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 15 Traditional Information Technology Career Paths • Offshoring o Transfer of labor from workers in one country to workers in another o Job categories affected—call centers and computer programming o Some U.S. companies question cost saving because of communication and cultural inconsistencies Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 16 Traditional Information Technology Career Paths • Education o o o o Computer science (CS) Management information systems (MIS) Systems and software engineering Electrical engineering (EE) Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 17 Traditional Information Technology Career Paths • Computer science (CS) o Study of storage, change, and transfer of information o Programs focus on programming languages and mathematics o Requires theoretical and analytical skills Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 18 Traditional Information Technology Career Paths • Management information systems (MIS) o Focuses on practical applications of information systems and technology o Important knowledge areas • Finance • Marketing o Requires good communication and interpersonal skills Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 19 Traditional Information Technology Career Paths • System engineering o Uses interdisciplinary approach • People • Organization • Technologies o Requires strong project management skills Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 20 Traditional Information Technology Career Paths • Software engineering o Involves upgrading, managing, and modifying computer programs o Requires strong: • Interpersonal skills • Programming skills • Business skills • System analysis skills Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 21 Traditional Information Technology Career Paths • Electrical engineering (EE) o Focuses on cutting-edge communication and digital circuit design o Key areas of interest—hardware design • Robotics • Solid-state, mobile, and embedded technology • Integrated circuits • Computer chips Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 22 Traditional Information Technology Career Paths • Continuing education o o o o o o o o Training seminars Web conferences Webinars Online workshops Computer magazines, newspapers, journals Computer career-related Web sites Conferences and trade shows Professional organizations/professional associations Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 23 Traditional Information Technology Career Paths Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 24 Alternative Information Technology Career Paths • IT careers constantly change o Changes in technology o Changes in business • Employers want employees with o Business skills—hard and soft o Technical knowledge Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 25 Alternative Information Technology Career Paths • Soft business skills o People related • • • • • Communication Analytical/research Teamwork Project management Business acumen Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 26 Alternative Information Technology Career Paths • Personal values and attributes o o o o Honesty/integrity/morality Dedicated/hard working/tenacious Dependable/reliable/professional Self-confident/self-motivated • Hard business skills o Process related • Networking • Web development Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 27 Alternative Information Technology Career Paths • Technical skills o o o o o o o Networking Microsoft products Linux TCP/IP Oracle AJAX Enterprise Resource Planning systems (ERP systems) Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 28 Web Technologies, Related Jobs • Jobs in Web technologies Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 29 Web Technologies, Related Jobs • Telemedicine o Combines computers and medical expertise to simulate a long-distance house call • Telehealth o Expansion of telemedicine that extends services to the preventive side of medicine Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 30 Certification • Certification o Skills and knowledge assessment process o Organized by computer industry vendors and professional associations o Benefits • Provides benchmark to assess skills • May lead to higher salary offers • Helps match applicant’s skill set with employer job requirements Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 31 Certification Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 32 Certification Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 33 Certification • Certification risks o Employee • Narrow scope of information may be emphasized • Much time and work dedicated to vendor-specific technology that may change or may be less valuable in the future o Employers • Employee may have narrow training • Knowledge in only one area Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 34 Summary • Discuss the importance of computer literacy in today’s job market. • Describe traditional information technology (IT) career paths and how these paths are changing. Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 35 Summary • Describe two setting in which most IT workers find employment and list at least three typical job titles. • Compare and contrast computer science (CS) and management information system (MIS) curricula in colleges and universities. Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 36 Summary • Identify the business skills that information systems (IS) managers want in new IT workers. • List the technical skills currently in high demand. • Discuss both the positive and negative aspects of certification. Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 37 All rights reserved. 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