Dementia Action Alliance
Doncaster Dementia Action Alliance – The Pledge
Name of
organisation:
Contact name and
Role:
Work address:
Phone:
Email:
Website:
Are you willing for us to share your contact details with fellow Dementia Action Alliance members:
Yes [ ] No [ ]
During 2014/2015, the organisation listed above agrees to carry out the following activities:
(Please select at least one option from each of the four categories)
1. Raise awareness of dementia to staff
a) Encourage all staff/volunteers to attend a face to face Dementia Friends
session or watch the Dementia Friends film at www.dementiafriends.org.uk
b) Encourage all staff/volunteers to participate in the Social Care Institute for
Excellence (SCIE) eLearning resources
www.scie.org.uk/publications/elearning/
c) Provide an alternative dementia awareness course. Please specify:
2. Improve customer service and dementia friendly ways of working
a) Provide staff/volunteers with access to the Alzheimer’s Society Customer
Facing Staff Guide. Details can be found at
www.alzheimers.org.uk/site/scripts/news_article.php?newsID=1935
b) Provide training to staff members/volunteers. Please specify:
Continued over page ………
Please tick
3. Improve access and signage in your facilities/ environment
a) Carry out a review against the Dementia Friendly Environments checklist
or similar
www.dementiaaction.org.uk/assets/0000/4334/dementia_friendly_environ
ments_checklist.pdf
b) Provide alternatives where possible to people living with dementia e.g. on
the day appointment reminders. Please specify:
c) Other: Please specify:
4. Keep connected
a) Regularly visit www.dementiaaction.org.uk/dementiafriendly for more tips
on becoming dementia friendly
b) Let other organisations/groups know about the DAA so they can become
part of their Local Alliance
c) Promote dementia friendly approaches through internal/external
communications
Please add any local alternatives or additional activities you have completed or intend to
undertake during 2014/2015 related to becoming Dementia Friendly:
[ ] I would like to commit to further action in the future and agree to be contacted via email or
It would be helpful to us if you could inform us where you heard about the Doncaster Dementia
Action Alliance.
Please state here …………………………………………………………………………………………..
Please email your form to [email protected]
Please also send us your organisation’s logo (by email in jpg format)
Or alternatively post to: Michele Clarke, Strategy and Delivery Manager, NHS Doncaster
Clinical Commissioning Group, Sovereign House, Heavens Walk, Doncaster, DN4 5HZ
Guidance to Doncaster Dementia Alliance Pledge activities
1. Raise awareness of dementia to staff
a) Encourage all staff to watch the Dementia
Friends film at www.dementiafriends.org.uk or
attend a face to face Dementia Friends session
b) Encourage all staff to participate in the SCIE
eLearning resources
www.scie.org.uk/publications/elearning/
c) Provide an alternative dementia awareness
course. Please specify:
Guidance
The Dementia Friends video supports in understanding a bit more
about dementia, and the little ways you can help.
Dementia friends face to face information sessions usually last
around 1 hour and helps you understand a bit more about dementia,
and the little ways you can help. Sessions available to attend are
shown on the website
This is an online information source which can be accessed and
includes information on what is dementia, living with dementia,
causes, diagnosis, emotional impact etc
There are many other awareness courses that are delivered by
various providers for e.g. Alzheimer’s Society/Sue Ryder
Care/RDaSH etc
2. Improve customer service and dementia friendly ways of working
a) Provide staff with access to the Alzheimer’s
Society Customer Facing Staff Guide. Details
can be found at
http://www.alzheimers.org.uk/site/scripts/docume
nts_info.php?documentID=2497
The guide explains how small actions can make a big difference
when you are serving customers with dementia.
b) Provide training to staff members. Please
specify:
Access other training available for staff
3. Improve access and signage in your facilities/ environment
a) Carry out a review against the Dementia
Friendly Environments checklist or similar
This very simple checklist will determine how you can make your
environment more dementia friendly for example with signage,
flooring, toilets, seating areas, navigation etc.
www.dementiaaction.org.uk/assets/0000/4334/d
ementia_friendly_environments_checklist.pdf
b) Provide alternatives where possible to people
living with dementia e.g. on the day appointment
reminders. Please specify:
This could be anything that your organisation/group could do to help
people living with dementia e.g. could make individual arrangements
to support the person e.g. Corner shop - staff helping them interpret a
shopping list.
c) Other: Please specify:
4. Keep connected
a) Regularly visit
www.dementiaaction.org.uk/dementiafriendly for
more tips on becoming dementia friendly
Provides an up to date guide on how to be dementia friendly including
training, environments, employers, toolkits
b) Let other organisations know about the DAA so
they can become part of their Local Alliance
Inform contacts/networks about the alliance so they can sign up and
become part of it.
c) Promote dementia friendly approaches through
internal/external communications.
This could be for example promoting through social media, within
your own organisation, with others you come into contact with.