Delivery Manager
Title / Grade:
Delivery Manager G7 – Business Change
Delivery Manager SEO
Reports to:
Head of Technology Development G6 / Delivery Manager G7
Head of Technology Adoption G6
Head of Technology Delivery and IT Operations G6
Infrastructure Project Coordinator G7
Service Manager Publishing (G6) / Delivery Manager Publishing G7
Job Description / Main Responsibilities:
The Delivery Manager leads a multi-disciplinary, highly skilled digital team focussed on the development,
delivery and support of ONS products that meet the GDS Service Standard.
Is adept at delivering complex digital projects, breaking down barriers for the team, and both planning at a
higher level and getting into the detail to make things happen when needed.
The main responsibilities of the post are:
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Leading the Business adoption of products using agile methodologies, learning & iterating
frequently
Work with other Delivery Managers and Product Owners to define the roadmap for the product
and facilitate the breaking down of requirements to enable the translation of this roadmap into
user stories
Lead the collaborative, dynamic planning process - prioritising the work with other Delivery
Managers and the Product Owner, against the capacity and capability of the team
Leading, managing and coaching, setting guidelines and principles
Ensure all products are built to an appropriate level of quality to engage the Business and ensure
their wide-spread adoption
Where appropriate, line management responsibilities
Person Specification / Skills / Experience
Skill Area
SEO
G7
Core Skills
May include those marked which are optional
Leading Project
Delivery
Core skills
May include those marked which are
optional
A practitioner who has led one or more
work packages within a large project
Agile Project
and Delivery
Skills
A practitioner who understands how to
focus the team on delivering value early
and often, iterating and continuously
improving delivery
Expert in focussing the team on delivering
value early and often, iterating and
continuously improving delivery
Risk
Management
A practitioner in identifying blockers
that hinder delivery, manage risks and
dependencies within, and between
delivery teams
A practitioner in coordinating people
and agile delivery to develop highperforming, self-motivated and
collaborative teams
A practitioner in the use of a wide
range of agile frameworks,
methodologies and tools and
understand when to apply them, eg.
Scrum, Kanban etc
A practitioner in the use of agile tools
and techniques to track progress
against delivery, current items in
backlog, risks, issues and blockers in
order to communicate project status to
the team and stakeholders
A practitioner in the identification and
recommendation of continuous,
demonstrable improvements in the
team and products, based on data
derived from actual delivery
Expert in identifying and removing blockers
that hinder delivery, manage risks and
dependencies within, and between delivery
teams
Expert in managing people and agile delivery
to develop high-performing, self-motivated
and collaborative teams
Management
and Leadership
Agile Project
and Delivery
Skills
Progress
Reporting
Continuous
Improvement
Expert in leading a project which includes the
provision of advice, guidance, mentoring and
coaching to the delivery team
Expert in using a wide range of agile
frameworks, methodologies and tools and
understand when to apply them, eg. Scrum,
Kanban etc
Expert in using agile tools and techniques to
track progress against delivery, current items
in backlog, risks, issues and blockers in order to
communicate project status to the team and
stakeholders
Expert in driving continuous, demonstrable
improvements in the team and products,
based on data derived from actual delivery
Setting the
teams’ direction
A practitioner in maintaining a clear
sense of direction and purpose for the
team, agreeing and achieving goals
Expert in maintaining a clear sense of direction
and purpose for the team, agreeing and
achieving goals
Stakeholder
Management
Proficient in identifying and engaging
with stakeholders confidently through a
high level of interpersonal and written
communication skills; including the
ability to communicate with both
technical and non-technical staff at all
levels, and to produce clear, concise
documentation
A working knowledge of why work is
broken down into iterations and user
stories following Agile principles
Expert in identifying and engaging with
stakeholders confidently through a high level
of interpersonal and written communication
skills; including the ability to communicate
with both technical and non-technical staff at
all levels, and to produce clear, concise
documentation
Agile Project
and Delivery
Skills
Managing
Budgets and
Finances
Managing
Supplier
Relationships &
Procurement
Line
Management
A practitioner in managing
budget/finances using appropriate
project tracking and monitoring tools
and techniques [Optional for SEO]
A practitioner in managing supplier
relationships and procurement
effectively [Optional for SEO]
Not essential at SEO
Work with the Delivery Team to ensure that
the product/platform/service follows the
strategic roadmap, ensuring that the work is
broken down into iterations and user stories
where appropriate
Expert in managing budget/finances using
appropriate project tracking and monitoring
tools and techniques
Expert in managing supplier relationships and
procurement effectively
[Optional for Grade 7]
Expert in line management
It’s essential that you have:
See matrix above
It’s desirable that you also have (if no desirable elements then please add ‘n/a’):
See matrix above
Civil Service Competencies
Competency
IT Specialism
Changing and Improving
Making Effective Decisions
Delivering at Pace
Leading and Communicating
Collaborating and Partnering
SEO Level
Level 3
Level 3
Level 3
Level 3
Level 3
Level 3
G7 Level
Level 4
Level 4
Level 4
Level 4
Level 4
Level 4