Aneta Sobotka Educational Research Institute The Robert B. Zajonc Institute for Social Studies University of Warsaw The Impact of Imperfect Information on Higher Education Decisions in Poland 1. Objectives A characteristic feature of the higher education market is the existence of imperfect information (Stiglitz 2000). The uncertainty affects many areas – effort and time needed for studying, teaching quality, all costs associated with studying, chances for graduating, the benefits of investment in education, understood as employability, and earnings (Grotkowska, Sztanderska 2014). The presence of imperfect information in the higher education market is also related to uncertainty of the future labour market needs and the specific nature of higher education which is perceived to be an experience good (McPherson, Winston 1995), whose quality is very difficult to assess before purchase. In the era of mass higher education, the key question is not whether to attend college, but which college and which major to choose (Hoxby 2007). The important problem is whether the prospective students and their households have sufficient knowledge to make economically rational decisions which college to choose (Dill, Soo 2004). In recent years, there is a significant improvement in access to information which colleges offer the best value and which majors are most in demand. This is associated with numerous studies and publications analysing situation of college graduates in the labour market, monitoring graduates careers by universities and greater availability of the Internet access. The main objective of this study is to characterize the phenomenon of imperfect information in the higher education market in Poland and to estimate how imperfect information affects educational choices of people beginning studies. The specific objectives: 1. To analyze changes in the access to information about the benefits of higher education in the years 2000-2015. The analysis of the existing data on educational choices of college graduates will show how access to the information about the benefits of higher education has changed during last 15 years. The main measure will be the return rate to investment in higher education on national and regional level, and by college major. 2. To analyze the structure of the choices made by people beginning studies in the context of available information on unemployment by major. This analysis will show, if there is any correlation between information on college unemployment rate by major, and major choices structure in the next years. If it is true, is the change immediate or rather slow? The analysis will be carried out on national, and regional level on the chosen majors. 3. To analyze the use of information from graduate tracer studies by colleges. In 2011 the Ministry of Education and Science introduced the obligation for higher education institutions to monitor the graduates’ careers to better adjust the programme of studies to labour market requirements. The analysis of reports from the monitoring will show which information is the most often analysed by colleges, and which information is lacking. 4. To analyze prospective students information needs. Many young people before they make a choice where and what to study, try to find some information. This analysis will show which information is the most crucial for prospective students, what are the most popular sources of this information, and what is lacking. Main hypothesis: Increased availability of information on graduates’ employment prospects affects the structure of major choices in the next years. Greater access to information on the costs and benefits of higher education leads to more satisfactory educational choices on the individual level. 2. Significance and theoretical framework According to human capital theory (Becker 1964) and the Mincers earnings function (1958), investment in education brings wide-ranging individual and social benefits. The individuals expect that investment in education will provide them higher earnings in the future. Benefits from education can be broadly understood – it can be everything what is important for an individual, e.g. better working conditions or longer life (Eide, Showalter 2006), but in empirical studies the most common measure of the benefits is the return rate to the investment in education. Just as any investments, investment in education entail some costs which can be direct, such as tuition fees or indirect such as foregone earnings. Human capital theory assumes that individuals are rational, and will invest in education as long as the return rate will be high enough and benefits will be greater than costs. Essential to the concept of investing in human capital is that individuals have necessary knowledge to make educational choices (Kern 2012). Perfect market competition assumes existing of perfect information which is very rare. The much more often is situation where one party has more information or better quality information than other what is called in economics information asymmetry. The theory of information asymmetry, was created by Nobel Prize winners – George Akerlof, Joseph E. Stiglitz and Michael Spence. The term of asymmetric information was first introduced in 1970 by Akerlof (1970), who analysed the quality uncertainty on the market of used cars. Akerlof showed that asymmetric information leads to adverse selection and sub-optimal market outcomes. The two ways of overcoming information asymmetry is signalling (Spence 1973) and screening (Stiglitz 1975). In the case of higher education market, information problems better describes the term imperfect information, because in contrast to asymmetric information, both parties (students and colleges) are uncertain about many features of educational good, e.g. both do not know employability perspectives. Information about the good is required for satisfactory consumption or investment. The goods may be divided into search goods and experience goods (Nelson 1970). Search goods have attributes which can easily be obtained before the purchase, for example before buying a chair, it is possible to try how comfortable it is. Education is an example of experience good, what means that information about its quality can be obtained only after the purchase. Typical student makes an educational decision on the basis of limited or imperfect information (Jensen 2010). Information about the quality of higher education is often scarce, unreliable and costly to obtain, but is essential to make wise educational choices (McPherson, Winston 1995). Better information is important not only to protect buyers from suboptimal decisions, but also to provide an incentive for sellers to invest in quality and thereby better compete in the market (Dill, Soo 2004). The experiment designed by Marietta Kiss and András István Kun (2014) shows that the high quality colleges where better assessed by students, when they published more specific information on their performance. Searching for information reduces risk of wrong decision, and increases the probability of profitable and satisfactory investment. Nowadays, in higher education policy there is a great emphasis on providing information about academic quality to help students choose the most effective university (Dill 2013). In 2002 the Polish Accreditation Committee (PKA) was founded to enhance transparency of education quality. In 2011 the Ministry of Science and Higher Education introduced the obligation for universities to monitor graduates careers. There are more and more researches of graduates’ situation on a labour market and many magazines publish rankings of universities, which can help young people to make an educational decision are more and more researches of graduates’ situation on a labour market and many magazines publish rankings of universities, which can help young people to make an educational decision. Access to information about cost and benefits is important for everyone facing the study choice, but for pupils from low SES families this knowledge is crucial. First generation students and their families often lack knowledge about higher education institutions and use fewer sources of information than students from high SES backgrounds. In the United States context, Cabrera and La Nasa (2000) shown that the only source of information about college for low SES-students is high school counsellors. In contrast, students from high SES-families who use a variety of sources including parents, students, catalogues, college representatives, and private guidance counsellors. The lack of information affects college choices as low SESstudents tend to choose less selective colleges (Hoxby, Avery 2012). The study of low-income families educational choices by Hastings and Weinstein (2008) show that receiving direct information on school quality, the fraction choosing better performing schools has significantly increased. In Poland individuals coming from low SES backgrounds more often have to pay for studies and more often attend low quality higher education institutions than their colleagues from high SES families (Herbst 2012). Access to the knowledge of diploma value depends on socio-economic status (Mikiewicz 2008), which may partly explain why low SES-graduates are less satisfied with their educational choices (Herbst, Sobotka 2014). Individuals with less educated parents, in particular, lack social capital and help from family to make wise educational choices. Information they need may vary from information searched by high-SES students. Therefore, it is important to assess the heterogeneity if information needs of future students related to SES and different information needs of students. Since the beginning of the 1990’s, the tertiary education market in Poland has significantly changed – the number of students has increased fivefold and the enrolment rate for the age cohort of 19-24 has increased from 9,8% in 1990/91 to 38,6% in 2013/14 (GUS 2014). According to classification proposed by Martin Trow (1973), Polish model of higher education has changed from elitist (up to 15% enrolled in higher education institutions) to mass (between 15% and 40% enrolled in higher education institutions). The fast increasing number of students was related to market transformation – in newly established market economy, the demand for well-qualified workers was rising, and the high wage premium caused the growth of educational aspirations (Liwiński, Sztanderska 2007). Regular surveys by CBOS (2009) shown that in 1993 17% of Polish wanted for daughter a bachelor degree, and 47% a master degree. In 2009 aspirations were much higher – only 9% wanted a bachelor degree for daughter, 66% wanted a master degree and 11% a Ph.D. degree. The increase of educational aspirations was the most marked among people with primary education level – in 1993 only 53% of them wanted a master degree for daughter and in 2009 75%. Fulfillment of rising educational aspirations would not be possible without development of private sector of higher education. In 1990’s many private universities were established and public universities introduced part-time paid programmes. The “educational boom” had an economic reason – higher education was investment with high return rate, a guarantee of wellpaid job and a way of social mobility. Study of wages in Poland conducted by Andrew Newell and Mieczysław Socha (Newell, Socha 2007) shows that in 1994 the difference between people with master’s degree and people with primary education level was about 41%, and increased to 53% in 2002. Annual return rate to investment in higher education between 1988 and 2005 was about 6,5–9,5% and was one of the highest in Europe (Strawiński 2006) and in countries at comparable level of development (Psacharopoulos, Patrinos 2004). The rapid growth of people attending college, on one hand has led to the devaluation of higher education diploma, but on the other hand, to its revaluation – diploma no longer is a guarantee of being employed, but without diploma finding a job is very hard (Collins 1979, Czapiński, Panek 2014). Investment in a bachelor's degree is no longer profitable, but masters’ degree still gives financial advantages (Czapiński, Panek 2014). The value of PhD. degree is rising. According to another CBOS survey (CBOS 2013) 78% of respondents think that higher education is massive and available for everyone. Nearly half (47%) think that quality of higher education is decreasing, and in opinion of 57% the diploma has little value on the labour market. Despite that negative perception of higher education and education quality, each year hundreds of thousands young people begin studies expecting that university diploma will provide them a good job. According to Lester Thurow's job-competition model (1975), even if benefits from education are low, people will still have motivation to invest in additional education. The job competition theory assumes that all workers have to be trained to the job, but they differ in the cost of training. For employer level of education is a proxy of training costs – individuals with higher level of education are more able, so the cost of their training is lower. The model describes queue of workers competing for a job, where at the beginning are workers with the lowest training costs, which will be hired first (Büchel 2003). If the number of jobs for highly qualified employees is less than the number of people with high qualifications, some employees, despite having similar qualifications as those at the head of the queue, will take jobs for which they are overeducated. Workers at the end of the queue, with the highest cost of training and lowest level of education, will remain out of employment. The overeducation is a common problem in many European countries - around 30% of individuals are employed below the level of qualification (Leuven, Oosterbeek, 2012). The number of overeducated people in Poland is increasing. According to Kiersztyn (2011) around one out of five Polish workers are in occupations below their skill level. Since 1988 the mismatch increased almost threefold and overeducation is characterized by relatively high persistence. The risk of being overeducated is several times higher among the youngest people. The second problem is employment status of graduates. Individuals with the highest education levels are less prone to become unemployed. The unemployment rate is the lowest among people with higher education (4,6%), and the highest (16,9 %) (GUS 2015) among those with the lowest level of education. The problem is graduates unemployment, in first quarter of 2014 unemployment rate of college graduates was 23,7%. The unemployment rate among graduates depends on major, college and the local labour market, e.g. in Pomorskie Voievodeship in 2012, most unemployed graduates graduated in pedagogy, management, and tourism and recreation (GUS 2013). According to human capital theory, decisions about investment in education should be based on cost-benefit analysis. Students as rational beings should choose only this studies which are the most profitable. In the era of mass higher education the question is not whether to attend to college, but which one to choose to get the high return rate (Hoxby 2007). The return rate of investment in higher education depends on field of study, generally higher returns are in engineering, medicine, business and sciences and lower in social sciences and humanities (Gunderson, Orepoulos 2010). Price of commodity or service is often a signal of its quality, and buyers often believe that more expensive products have better quality. The tuition fees are very differentiated, and question arises if the most expensive universities are worth their price. Brewer et al. (1999) show that graduates from elite universities earn 40% more than their colleagues from less prestigious institutions, but according to other studies (e.g. Dale, Krueger 2002), difference is much smaller. Some researches argue (e.g. Manski 1993), that college choice is not about the actual returns to education, but is more about the returns perceived by students and/or their parents. e.g. Jensen (2010) shows that in the Dominican Republic the measured returns to education are high, but the returns perceived by students are very low, partly because of informational problems. In Poland nearly 60% students pay for their studies and the value of tuition vary by university, programme and region (Instytut Sokratesa 2011). The most expensive are medical studies, art studies and architecture, ten times cheaper is to study theology or musicology. The most expensive studies are in Masovian Voivodeship and the cheapest in Podkarpackie. The profitability of investment in education differs by major, e.g. the rate of return on investment in information technology studies in 2013 was 90%, much less than investments in humanities and social sciences (32%), and in the case of agricultural studies was (Czapiński, Panek 2014). The return rate to investment in education depends also on region and gender. The highest relative benefits receive women from Lublin and Białystok, and the lowest men from Szczecin (Herbst 2012). Research conducted by Baranowska-Rataj (Baranowska 2011, Baranowska-Rataj) shows that graduates from private universities found first job at the same time as graduates from public universities, but they had smaller chances of finding high quality job. The research of the role of diploma brand conducted by Dominik Antonowicz, Magdalena Krawczyk-Radwan and Dominika Walczak (2011) showed that for employers the brand of university is the highest on the preselection phase and especially for position where employers plan to train the worker and do not have specific expectations. Information about real costs and benefits of diploma can attract individuals to invest in diploma or scare them off. Since school year 2010/11 for the first time from the beginning of 1990s, the enrolment rate in higher education is decreasing. Decline on national level is not high (2,2 pp. net enrolment rate, 4,6 pp. gross enrolment rate, GUS 2014), but the regional differences are much greater. Is it possible that this first decline after twenty years of educational boom is due to the better information about growing number of young unemployed people with college diploma? The problem of imperfect or asymmetric information in higher education market in Poland is noticed (Liwiński, Sztanderska 2007, Sztanderska 2014, Rószkiewicz, Saczuk 2014), but has not been analysed on empirical data. The conducted research will substantially enrich the academic knowledge about the phenomenon of imperfect information in educational market. 3. Methodology The main analyses will be conducted on existing data on higher education. All publications of Central Statistical Office and Regional Statistical Offices, the Ministry of Labour and Social Politics, as well as other studies and research results (ex. Study on Determinants of Educational Choices by Educational Research Institute, Study of Human Capital in Poland by Polish Agency for Enterprise Development) concerning occupational situation of college graduates will be collected to calculate changes in access to information. The most important measures of graduates benefits from investment in education will be i.a.: employment rate on national and regional level, employment rate by major, level of income on national and regional level, the earnings by major and college, return rate to higher education, et.al. The additional measure of access to information will be the outreach of particular research results, calculated by the number of articles in the mostly read daily and weekly magazines which has been informing about college graduates situation in the labour market. The quantified information will be perched in database to calculate basic statistics, which will show how access to information about the benefits of higher education has changed over the last 15 years and what is differentiation between regions and majors in access to the information. The outcomes will also include changes in profitability of higher education in analysed period. The analysis of educational choices in the context of existing data on graduates unemployment will be carried out in two ways. First, cross-sectional analysis will be performed on available databases that allow the analyses of determinants of educational decisions on individual level, including the analyses selection mechanisms (e.g. Heckman model), and then time-series analysis, presenting changes in structure of educational choices at national and regional level. The quantified information about the benefits of education, including the return rate to investment in higher education, will be combined with data from the Central Statistical Office on actual major choices in the next years. The purpose of time series analysis is to check whether there is some correlation between the analysed data and use of published information to make rational education choices. The analysis of information used by colleges to monitor graduates’ careers will be carried out on reports from monitoring of college graduates careers from the years 2011-2014. During that period colleges were obliged by the Ministry of Science and Social Politics to monitor the situation of the graduates in the labour market. This analysis will show how many colleges published such materials on their websites, what kind of measures are the most commonly used by colleges to monitor, and which information is lacking. To analyze students information needs the qualitative and quantitative methods will be used. First, it is planned to conduct some individual interviews with the students in their final year of secondary schools and first-year students from different socio-economic background. Interviews will let to identify the most important (according to students) indicators of college quality. Students will be asked to indicate source and types of information which helped them pick the college and information which they lacked. The gathered material will be analysed in the context of the influence of social background on information needs. The quantitative part will be based on trend analysis of the most often searched terms related to higher education by using Google Trends Tool. Google Trends show how often a particular search-term is entered relative to the total search-volume. The outcomes are presented on the graph where one axe shows slot of time defined by user and other axe shows how often a term was searched for relative to the total number of searches. The search-terms can by analysed geographically by countries, regions and cities. This innovative tool is used worldwide to measure variety of human behaviors and social phenomenon. 4. References Akerlof G. A. 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