DuVoice offers Two Hospitality
Messaging Solutions
• VS Ensemble
– Plug and Play
– 5 to 200 rooms
Copyright DuVoice Corporation 2001
• DV2000
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NT Based Messaging
CTI Link to Magix
PMS
Call Accounting
VS Ensemble
for smaller properties
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2,4,6 or 8 ports
130 (+) hours storage, 500 mailboxes
Integrated VMI integration to Magix
All popular PMS integrations
Copyright DuVoice Corporation 2001
VS Ensemble
for smaller properties
• Guest Controlled wake-up calls
• Short stay and extended stay mailbox class of
service options
• Multiple extensions per mailbox for suite
applications (translation tables)
• Manager’s welcome and wake-up greetings
Copyright DuVoice Corporation 2001
DV2000
Inn Server
Voice Mail—Property Management—Call Accounting
for
Magix-Legend &
PARTNER ACS
Copyright DuVoice Corporation 2001
DV2000
Inn-Server
“The One Box Hospitality Solution”
• Eliminate the need for three separate PC’s
• Combine your PMS system, Call Accounting system,
Voice Messaging Auto Attendant System and Wake
Up system into one
• No more cabling or compatibility issues
• Minimize your support contact list
• MSRP under $8,000.00 for a 100 room property
Copyright DuVoice Corporation 2001
DV2000
Inn-Server
“The One Box Hospitality Solution”
Software:
• Check-Inn PMS by Innsoft
• Call-Inn Call Accounting by Innsoft
• 4 to 16 Ports Guest & Staff Voice Messaging and
Hotel Automated Attendant
• Guest Controlled Wake Up Calls
• SPM Magix-Legend Administration Software
• Microsoft NT 4.0 Workstation
Copyright DuVoice Corporation 2001
DV2000
Voice Messaging
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4 to 16 ports
250(+) hours storage, 500 mailboxes
Integration to Magix-Legend-Partner ACS
Guest & Staff Class of Service voice mail
Telephone Message Waiting Light support
Staff Pager or Cell Phone notification
Automatic PMS Checkout mailbox reset
Copyright DuVoice Corporation 2001
DV2000
Hospitality Features
• Room Status Screen
• Magix room telephone restriction on
checkout through Avaya CTI Link.
• Guest or FrontDesk controlled wake-up calls
• Affordable professional voicing available
for main greetings, wake up calls and
room greetings.
Copyright DuVoice Corporation 2001
Integration to Magix-Legend and
PARTNER ACS
Copyright DuVoice Corporation 2001
DV2000
Magix-Legend Connections
DV2000 to Magix or Legend
• Five analog extensions from OX12 or Ox16 card
(4 set up as Integrated VMI and one for support modem)
• One RS232 SMDR connection for call accounting
• Optional CTI Link from Icon board to a MLX port (Magix R2 only)
(for room phone restriction after checkout)
• Optional RS232 connection for SPM programming.
Copyright DuVoice Corporation 2001
DV2000
Partner ACS Connections
DV2000 to Partner ACS
• Five analog extensions from 308 or 206 card
(4 set up as Integrated VMI and one for support modem)
• One RS232 SMDR connection for call accounting
Copyright DuVoice Corporation 2001
Check-Inn
PMS software by Innsoft
Check-In Features
•Simple check-in with automatic tax calculations
•Quick check-in and quick group check-in
•Quick historical guest searching
•Instant check-in for guests or group with reservation
•Supports magnetic stripe reader for quick check-in using drivers license and
credit card
Check-Out Features
•Quick and easy check-out
•Maintains historical guest tracking
•Maintains room status (clean, dirty, not available)
•Daily housekeeping report
Copyright DuVoice Corporation 2001
Check-Inn
PMS software by Innsoft
Reservation Features
•Maintains up to 32,000 reservations
•Prints confirmation and cancellation letters
•Archives cancellations
•Reservation and cancellation numbers
•Reservation search and reports
•Reservation groups
•Automated no-show charges
•Quick historical guest searching
•Links to many franchise reservation systems
•Travel agent tracking
Copyright DuVoice Corporation 2001
Check-Inn
PMS software by Innsoft
Guest Features
•Prints detailed and summary folios at the touch of a key
•Group folio functions
•Miscellaneous repeating charges
•Significant event tracking
•Historical guest tracking
•Automated phone posting to folio with Call-InnTM
•Automated movie posting to folio with movie module
•Occupancy alarm
Audit Features
•Separate entry for cash, credit cards, and billing
•Automatically calculates credit card discount
•All guest and financial information is modifiable
•Daily, Monthly, Occupancy and Guest reports
•Exports daily and monthly totals to other accounting packages
•Shift report keeps track of all transactions by time and date
Copyright DuVoice Corporation 2001
Call-Inn
Call Accounting software
by Innsoft
Features of Call-Inn:
•Runs in the background on the same computer as Check-Inn
•Calculates local, domestic and international calls
•Calculates directory assistance and specialty calls
•Works properly with alternate long distance carriers
•Fixed, flat and variable rate structures, easily user-definable
•Multiple local zones based on prefix
•Credit limit with over credit warning
•Multiple phone reports
•Installs in just minutes
•All prefix tables are user-definable
•Updated for North American area code plan (Currently usable in US and
Canada)
Copyright DuVoice Corporation 2001
DuVoice Corporation
•DuVoice develops and markets turnkey PC based
messaging solutions for hospitality applications
•Established 1990 Kirkland, WA based
•Privately Held
•Over 5000 systems installed
•Named by Delloite Touche as one of the fastest
growing technology companies in Washington past
two years.
Copyright DuVoice Corporation 2001
DuVoice Messaging
Customers
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Country Hearth Inns®
Clarion Inn ®
Comfort Inns ®
Comfort Suites ®
Days Inn ®
Hampton Inn & Suites ®
Homestead ®
Homewood Suites ® by
Hilton
Copyright DuVoice Corporation 2001
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Holiday Inn ®
Holiday Inn Express ®
Howard Johnson ®
Knights Inn ®
Marriott ®
Ramada ®
Quality Inn ®
many independent hotels
and resorts
DuVoice Support
• Every DuVoice voice mail system is shipped with a modem for remote
factory support
• Quality technical support staff
– Available live 8:00-5:00 MTTF
– On call 24/7 365 days a year
• www.duvoice.com
– Manuals
– Software upgrades
• E-mail broadcast messages
– Information on new products
– Information on product enhancements & issues
• Maintenance contact required for support after first year.
Copyright DuVoice Corporation 2001
Contact DuVoice
• voice : 425.889.9790 or 800.888.1057
• fax :
425.889.8799
• location : 608 State Street South Suite 100
Kirkland, WA 98033
• email
[email protected] or
[email protected]
• web:
www.duvoice.com
Copyright DuVoice Corporation 2001