Does Risk Management manage your risks? Ken Evans Chair, APM Risk SIG Risk Lead, Turner + Townsend Top 5 risks for a dashboard Risk RAG Mitigation Brexit Continue to monitor situation Contractor performance Engage with senior contractor management Ground conditions Surveys Something else to fill up the slots Not really taking it seriously Resourcing No longer a risk. Leave on top 5 to show how good we are QRAs and whatnot Distribution Analyzer Moonshot Entire Plan : Finish Date 100% 04/04/2018 95% 27/11/2017 90% 07/11/2017 120 85% 23/10/2017 Variation:37 Variation:25 80% 15/10/2017 75% 09/10/2017 100 Variation:26 60% 24/09/2017 55% 18/09/2017 Hits Variation:28 Cumulative Probability 65% 27/09/2017 80 50% 12/09/2017 45% 06/09/2017 60 40% 30/08/2017 Cumulative Frequency 70% 02/10/2017 35% 23/08/2017 30% 20/08/2017 40 25% 16/08/2017 20% 13/08/2017 15% 09/08/2017 20 10% 07/08/2017 5% 06/08/2017 0 0% 31/07/2017 17/08/2017 25/11/2017 05/03/2018 Distribution (start of interval) Moonshot Moonshot Duration Sensitivity: Entire Plan - All tasks Schedule Sensitivity Index: Entire Plan - All tasks 31420 - 67% 30080 29% 24440 - 65% 24460 31450 - 65% 24760 31480 - 65% 25120 22% 31500 - 65% 28500 22% 23% 22% 31360 - 64% 24680 21% 30080 - 64% 29880 21% 31490 - 62% 30880 30940 - 43% 39% 27540 20% 24440 2520 17% 16% What’s a project? A unique, transient endeavour undertaken to achieve planned objectives. What’s a project? A unique, transient endeavour undertaken to achieve planned objectives. a) Plan the plan b) Deliver the plan c) Monitor the delivery Difficult to mix optimistic certainty and critical uncertainty When you got married, you were pretty confident it’d work out Difficult to mix optimistic certainty and critical uncertainty When you got married, you were pretty confident it’d work out – 47% off UK marriages end in divorce Difficult to mix optimistic certainty and critical uncertainty When you got married, you were pretty confident it’d work out – 47% off UK marriages end in divorce When you kick off a project, are you confident that it’ll succeed? Risk management is A process that allows individual risk events and overall risk to be understood and managed proactively, optimising success by minimising threats and maximising opportunities. Risk management is A process that allows individual risk events and overall risk to be understood and managed proactively, optimising success by minimising threats and maximising opportunities. Some ways to challenge your over-confidence without knocking your confidence Expand your definition of risk Stochastic Uncertainty Random events Expand your definition of risk Stochastic Uncertainty Aleatoric Uncertainty Random events Inherent variability Expand your definition of risk Stochastic Uncertainty Aleatoric Uncertainty Random events Inherent variability Epistemic Uncertainty Lack of knowledge Expand your definition of risk Stochastic Uncertainty Aleatoric Uncertainty Random events Inherent variability Epistemic Uncertainty Ontological Uncertainty Lack of knowledge Unknowns unknowns Capture everything, then refine “Should this really go on the risk register?” Capture everything, then refine “Should this really go on the risk register?” “Is it an assumption or a risk?” Capture everything, then refine “Should this really go on the risk register?” “Is it an assumption or a risk?” “Do we really want to write that down?” Capture everything, then refine “Should this really go on the risk register?” “Is it an assumption or a risk?” “Do we really want to write that down?” Is it visible enough to manage? Don’t treat any risk output as the definitive “That risk number’s too high – try again” “That’s my top risk” “I know how risky my project is” Don’t treat any risk output as the definitive Gut feeling is useful, but flawed Don’t treat any risk output as the definitive Gut feeling is useful, but flawed As are all risk assessments Don’t treat any risk output as the definitive Gut feeling is useful, but flawed As are all risk assessments Don’t rely on one method – minimize the flaws Always keep looking, just in case Keep reviewing your risks – things change! Always keep looking, just in case Keep reviewing your risks – things change! Start from scratch again – maybe you’ll think of something new Always keep looking, just in case Keep reviewing your risks – things change! Start from scratch again – maybe you’ll think of something new Get a fresh pair of eyes – another team might spot the one thing you missed Risk management of risk management Risk: You may not have identified the possible future event that causes your project to fail Risk management of risk management Risk: You may not have identified the possible future event that causes your project to fail Are you sufficiently mitigating that risk? Risk management of risk management Risk: You may not have identified the possible future event that causes your project to fail Are you sufficiently mitigating that risk? If not, a risk manager might be able to help Questions? Slides at www.projchallenge.com [email protected] www.apm.org.uk
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