AUTOMOBILE & TRAVEL INSURANCE SALES PRESENTATION GUIDELINES Scenario : Al Tawuniya Insurance Company Targeting Intercontinental Hotel Jeddah Al Hamrah Corniche PRESENTATION STAGES First Step: Greeting & Introducing Self Hello Everybody, my name is Tarik Awad, I work for Al Tawuniya Insurance Company. I’m here Today to tell you the story of a successful sale I made recently to the Intercontinental Hotel Jeddah. PRESENTATION STAGES Second: Insurance Product Knowledge Let me share with you the secrets of successful sales experience. One must become the product expert nowadays. I first developed and enhanced my knowledge about the two insurance products I’m licensed to sell—automobile & international travel. AUTOMOBILE INSURANCE Let me first introduce Al Shamel, A Comprehensive Private Motor Insurance Program AL SHAMEL COVERAGE Liability to Third Parties Natural Disasters Emergency Medical Expenses Loss or Damage to the Insured Car ADDITIONAL EXTENSIONS OF THE PROGRAM Hire Car Facility Geographical Extension Age Restriction Extension Waiver of Depreciation Clause INTERNATIONAL TRAVEL INSURANCE A program duly approved by the Shraiah Committee Covers the risks related to travel outside Saudi Arabia that may be suffered by the traveler due to a series of accidents as INTERNATIONAL TRAVEL INSURANCE Missed departure Personal accident Personal property Emergency medical expenses Trip Cancellation or Curtailment COMMUNICATION SKILLS SALES AGENTS MUST HAVE & DEVELOP A salesperson should adapt and apply certain communication and interpersonal skills in order to establish the relationship with prospective customers successfully such as: COMMUNICATION SKILLS SALES AGENTS MUST HAVE & DEVELOP Nonverbal Messages: Every salesperson projects an image—positive or negative Nonverbal messages can reinforce or contradict the spoken word ENTRANCE AND CARRIAGE The key to a successful entrance is believing and projecting that you have a reason to be there and something important to say A confident manner suggests that the meeting will benefit the client SHAKING HANDS The handshake is an important symbol of respect, and in most business settings is the proper greeting Eye contact during handshake—maintaining eye contact throughout the handshaking process is important COMMUNICATION SKILLS [4] INFORMATION During my meeting with Intercontinental Office Manager, I was able to find out that: The hotel is already insured through Al Saudia Insurance Company—Medical & Dental insurance only THE APPOINTMENT I used my effective communication skills to fix an appointment with the decision-makers of the hotel A committee of four, the general manager, his deputy, the purchasing manager, and the HR director PRESENTATION TIME I’m right there now – 10 minutes before the scheduled time Prepared to enter the board room and meet the decision-makers
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