D08-002/B1-1 RISKS ANALYSIS AND STRONG + WEAK POINTS CONSTRUCTIONS IN THE MISSIONS FILE D08-002 Control objectives Risks Expected controls Existing controls/ Apparent strong points Apparent weak points Materiality Tests to perform 1. Environment Integrity and ethic Instructions and policies describe the acceptable practices and are communicated to the employees Employees don’t know practices that are not acceptable Frauds Diffusion and signature of the employee’s charter Regular reminder of the ethical principles Information on the existence of the Garec Deviations are identified and corrected High - Not tested: done during previous audit in other missions: Attitude of the staff The staff is concerned by the objectives of MSF Measure of the satisfaction of the staff Organizational structure Responsibilities are clear Recom. n° FRAP n° - HQ: to receive the mission’s organizational chart, jobdescriptions of the expatriates: cotl, constructors, coter, log project, ... - Mission: analysis of the job-description of the national staff involved in the constructions, to receive the organizational chart of the department from the cotl - Mission: analysis of the general organizational chart and the ones per project - Mission: interview cotl, coter, log, constructors so they explain their tasks - Mission: analysis of the organizational chart and compare with interviews - Analysis of the job-descriptions - During other tests: to see the possibility of improvement of the segregation of duty MD01 MR02 MR03 SR02 SR03 MD47 SD47 D47 Low Clear jobs-descriptions that are not redundant Up-to-date organizational charts High Organization of the work allows the segregation of duties Combined responsibilities make frauds and errors possible Delegation of responsibility – jobdescriptions Segregation of duty is limited due to the small number of staffs Medium Key functions and back-up Identification and recognition of key functions Existence of back-up persons Discontinued activities when staff is absent Identification of key staff and substitutes Planning and organization of back-ups, training of the substitutes High - Interview cotl, constructors and supervisors Lack of definition of the profile Employees recruited don’t have the required experience Errors, inefficiency, bad quality of the constructions Post profile describes required competencies Lack of tests mean of verification of the competencies Checking of references and diplomas; analysis of the CV There is no appropriate test of selection per function: it depends on the competence of the cotl Low For the national staff in construction (after interview cotl): - Interview adminco for the administrative organization - Interview cotl et responsible for the construction to know the organization of the recruitment et difficulties, required competences, control of the knowledge - Adminco: analysis of the CV of the staff to identify preexisting competencies - Expat: analyse of CV (back in Brussels) Low performance not detected and/or discussed => no improvement pf the competencies Low motivation Yearly evaluation Standard document written by headquarters Low - Interview adminco : to determine the modalities of evaluation and to observe the evaluations of the logconstructors (to see quality, respect format, implementation of planned measures) - Interview cotl, log, supervisors for the organization of the evaluations of the staff Lack of knowledge or competence to perform tasks Training policy Analysis of the needs Selection of experienced constructors Recruitment The recruited staff has required experience for the post Evaluation There is a system of evaluation allowing the follow-up of the staff Training A training is foreseen for the expatriate staff Initial doc. ref. will be analyzed if important violations are observed during the visit. Dissatisfaction High level of absenteeism Organizational chart does not reflect the work organization Job-descriptions are not adapted, not up-to-date Responsibilities not defined => loss of time, errors, tasks not done, conflicts N° test sheet Low SD01 D01 K3-Q1 MD02 SD02 D02 MR04 SR04 K3-Q2 D08-002/B1-2 Control objectives Risks Expected controls A training is foreseen for the national staff Lack of knowledge or competence to perform tasks Training policy Analysis of the needs Budget available Regulations, laws Procedure of identification Lack of knowledge of regulations Existence of a legal adviser Availability of legal texts Existing controls/ Apparent strong points If done by MSF: training on during the work Apparent weak points Materiality Tests to perform Low - Interview adminco : policy and organization of the trainings, mechanism of evaluation - Interview cotl, supervisors : organization of the trainings High - Interview cotl and responsible constructions: mechanism of identification of laws and national regulations, to receive a copy of the texts - To read the texts: if feasible (risk of lack of time and knowledge) - To determine the procedures to ensure that laws and regulations are respected Mechanisms of respect and adaptation Late adaptation Penalties, legal action Signed agreements with authorities (MOU) Restrictive agreements, non feasible clauses Technical part of MOU approved by referent constructions MOU approved by the cell – operational part Lack of budget for the activities – lack of resources Taxes not included in budget (VAT) or included when refundable Cost includes facilities: road, electricity, sewerage,... Absence of budget follow-up with lack of detection of over or under spending Pre-study with estimation of bill of quantities (material and time) or cost per m2 if experience Regular budget follow-ups discussed in coordination Absence of policy defining a framework Modalities for decision taking are not defined Clear and defined principles Clear responsibilities Decision process not clear: competent persons are not consulted, conflicts, constructions that can not be done In principle, constructions are outsourced High The mission and nature of MSF are not known Objectives are not conform with the mission of MSF Objectives not clear enough Objectives not feasible (too ambitious) Absence of input having as consequence the lack of appropriation of defined objectives Objectives not achievable Changes during construction (budget overspending; delays) Communication of the charter and values of MSF Objectives defined yearly in action plans Objectives SMART Low High High Projects of construction notn approved Projects included in AAP or copro Budget and available resources Determination of the budget / all needs are covered Budget follow-up 2. Risks management Construction policy Definition of the policy Mission and objectives of MSF in the country Mission of MSF Established and feasible objectives Participation of the middle management (fieldco, comed, med focal point, …) in the definition of objectives The construction projects are approved High N° test sheet Recom. n° FRAP n° Initial doc. ref. MD03 SD03 MR05 SR06 SR06 FRAP01 R04 K3-Q3 FRAP02 K3-Q4 D03 MD48 SD48 D48 MD04 SD04 D04 MD05 SD05 D05 MOU are sometimes too detailed on the technical part High - To receive the MOU and to identify aspect related to the constructions - To check the respect of the MOU (construction part), to verify that constructions done where in the MOU High - Interview finco: preparation of the budgets - Interview cotl et resp. construction: to see if budget is sufficient - to analyse budgets in parallel with action plans - to check way budgets have been prepared and inclusion of taxes - Adminfinco and cotl, resp. constructions: existence and modalities, communication - Cotl and resp.constr. : Modalities of detailed follow-up per site - Analysis of the expenses in relation with the budget MD06 SD06 D06 MD07 SD07 D07 SR16 FRAP04 R06 - interview kick-off of the dirlog - reading of the project of policy D73 FRAP05 R01 - Interview hom, cotl and resp.constr , log cell: to identify the objectives for the constructions, how they are defined, the implication of technicians - Reading and analysis of action plans/logical frameworks – to compare with interview - interview log cell : implication and method of determination of objectives for construction - interview cotl, cotezr and resp.constr. : implication in the definition of objectives - interview comed, fieldco, medfocal point: implication in the definition of objectives, in the drawing of plans - to identify the changes done after the work started and impact: interview comed, fieldco, med focal point, constructor, … To identify the reason. - to identify projects of construction (interview log cell and cotl) and to check inclusion in copro or AAP MD08 SD08 D08 High High MD49 SD49 MR06 SR07 FRAP03 R05 SR13 K4-Q1 K3-Q5 K3-Q6 K4-Q2 L1 K2-Q1 K3-Q7 SR08 SR09 SR10 SR11 SR12 K2-Q1 K3-Q7 Q9 K5-Q1 Q2 D49 MD09 SD09 D09 K3-Q8 K1-Q2 D08-002/B1-3 Control objectives Risks identification Feasibility study Environmental study Stability of soil study Risks Expected controls Existing controls/ Apparent strong points Apparent weak points Materiality Tests to perform N° test sheet Means not adapted to objectives Overuse of budget, time, technical limitations Not optimal choice to answer the needs Analysis of the context (war, postconflict) Relations with authorities, law related to land ownership Accessibility Access to water, electricity Needs (population to reach) Evaluation of the conditions of existing structures Climate, local HR, availability of materials Prevision of means of maintenance => extract of guide of 96 + other Evaluation of the competence: interview and questions – visit of works (advice given by referent construction) Audit technician: dangerous location (neighbour), supply during construction (access) Implication watsan in the project Constructions not authorised in context of war or in emergency No construction allowed at the end of a project High - For projects selected: to check the existence of a study and to identify the elements MD10 SD10 High Holes of 1 m deep to test For ref. construction: to use a professional that will do foundations as he is used to Needs in water and electricity taken in account High Impact not measured and not foreseen Problem of contamination, of waste management (including water) Lack of stability of building collapse Participation of the technicians The constraints of different professions are not taken in account Site description before start Lack of knowledge of the situation Description of site Remaining spoil earth Condition of surrounding buildings Absence of procedures or of handbook Non-actualization of procedures Handbook(s) with procedures Absence of knowledge and nonrespect of the procedures 3. Control activities per task Guidelines - HQ Existence of procedure handbook Actualization of the procedures Communication to the staff Guidelines - mission Existence of procedures handbook Actualisation of the procedures Compliance with the standard procedures Pertinence of the measures Compliance with legal rules High Recom. n° FRAP n° Initial doc. ref. K3-Q10 D10 SR17 SR18 FRAP06 R07 -Interview : resp watsan and watsan (Joos) in relation with log to identify their point of view in relation with their implication in projects of construction - To check the existence of environmental study MD11 SD11 D11 MR07 SR19 FRAP07 R08 - Interview resp. construction to determine analysis done MD12 SD12 D12 K6-Q1 K3-Q11 K3-Q12 FRAP08 R09 - Interview log cell and cotl + resp. contruct : list of persons consulted MD50 SD50 D50 K3-Q7 Q13 K2-Q1 - Interview HQ referent - To obtain the guidelines, handbooks - To check update date, how it is distributed and how it is updated. - Interview referent HQ - Interview cotl and constructor to know the documents known and used, method of diffusion D74 MD51 SD51 D51 FRAP09 R02 - Interview cotl and resp. constructions: to obtain handbook, notes, memos - To check the update date, how it is distributed and how it is updated. - Reading the documents MD52 SD52 D52 MR01 SR01 FRAP10 R03 Low Guide of 96 for the elaboration of a construction project High High Absence of procedures or of handbook Non-actualization of procedures Handbook(s) with procedures High Non-compliance Procedures are not complete Lack of controls Non-respect of laws, fine, penalties, delays of execution High Audit technician: copy to the cotl and cell of MOH standards High - Interview cotl and constructor: method of verification of the respect, existence of MOH standards - Comparison of the MSF documents with legal documents MD13 SD13 D13 MD14 SD14 D14 FRAP09 R02 K7-Q1 K2-Q3 K3-Q14 K3-Q15 K3-Q4 Q16 D08-002/B1-4 Control objectives Risks Expected controls Existing controls/ Apparent strong points Apparent weak points Materiality Choice of the site Choice of the place where to construct Plan of the site (organisation of the buildings) Organization minimise the movements between buildings (patient and staff flows) Management of subcontractors: constructor – architect - ... Preference for subcontracting constructions Identification and choice of the architect Identification – selection of the potential architects Verification of the legal recognition (agréation) Contract Tests to perform First: list of the construction sites of the year 08 (started or finished) with budget - Observation - Interview resp. construction N° test sheet Recom. n° FRAP n° Initial doc. ref. Lack of space Localisation not adapted Proximity with dangerous neighbours (military base, industries, ...) 4 to 6 m2 of ground per m2 of construction proximity of the population proximity of communication axes site not polluted flat ground no risk of flood not on earthquake fault (audit guide) staff availability (audit guide) High Non functional organisation Loss of time Previous analysis of movements (flows) with the participation and approval of medical staff Buildings generating bad smell outside Extensions remain possible Climate taken in account (wind, sun, rain), noises High Low quality of work when directly done by MSF (lack of expertise) Legal risk (accidents, errors and lack of registration of MSF as constructor) High - Interview cotl and resp. constructions: to determine the method used (contract or direct work) and legal verifications done if MSF does the work MD53 SD53 D53 Non optimal choice, situations of conflict of interest Cost of the architect: may result in too ambitious and not adapted project (because paid in %) Bid (concours): realisation of preproject (avant projet) (main constructions sites) Or based on recommendations, reputation or works already done => guide 96 High - Interview cotl and resp. construction in mission: to determine the method of identification of the architect - To check modalities of bid and choice (if there is) MD17 SD17 D17 K3-Q20 High - Interview cotl and resp. construction: modalities of verification - Test: to check existence of registration MD18 SD18 D18 K3-Q21 Detailed explanation of tasks to perform, meetings to have Standard of quality of fabric (gros œuvre) and finishing work (finitions) Modalities of spreaded payments Delays of execution foreseen with penalties => guide 96 Contract analyzed by legal adviser High - Test: to check the content of the contract with architect MD19 SD19 D19 Architect not authorized Plans not approved by recognized local architect if done by MSF expat architect Contract not complete Contract not valid (missing part as witnesses) Contract not well balanced Cancellation for act of god or war not possible - Observation of the plan - Interview resp. construction - Interview medco and med focal point MD15 SD15 D15 MD16 SD16 D16 K3-Q17 MR08 SR20 SR21 FRAP11 R10 K3-Q18 MR09 K3-Q19 SR22 D08-002/B1-5 Control objectives Master plan (avant-projet) Existence of a master plan Authorisations of construction Ownership of ground Authorization to build (permis de bâtir) Project Existence of a project Identification of contractors (or subcontractors) Identification - selection of the potential contractors Selection based on tender Risks Expected controls Lack of vision on the final project Error during approbation Building not corresponding with local standard Ground belongs to third parties (not MOH) Absence of authorization (risk of destruction) Authorization does not cover the building foreseen Errors in the realization of the works Non optimal choice, situations of conflict of interest Contractor does not have financial capacity or whose financial situation is not healthy Financial loss: selection is not optimal Existing controls/ Apparent strong points Apparent weak points Materiality Tests to perform N° test sheet Recom. n° FRAP n° Initial doc. ref. View on the existing situation and future one if rehabilitation Views of the buildings if new construction Description of materials, estimation of costs and aesthetics Approval by health authorities and MSF (signatures) => guide 96 limit of the ground, topography, vegetation, North roads planning of flow of people (previous) High - Test: to check existence and completeness of master plan MD20 SD20 D20 MR10 K3-Q22 Ownership attest from MOH Extract of land property (cadastre) Copy kept in HQ (will of ref. Construction) Authorization to build in name of the local health authorities High - To identify controls done - To check documents received by MSF MD21 SD21 D21 High - To check the existence of authorisation to build and correspondence with final plan MD22 SD22 D22 Includes: Detailed plans Bill of quantities detailed and detail of tasks Specifications with the contract between contractor and client, tender document, technical explanations => guide 96 ° plan of the flow of people (previous) => audit technician: level of technical info (ex: drainage) High - Test: to heck the existence and completeness of the project MD23 SD23 D23 Procedure of pre-qualification List of pre-qualified contractors Tender (procedure change according the budget) Procedures described in fin-log news n°4 of June 07 FRAP12 R11 K3-Q23 MR11 MR12 MR13 SR23 FRAP13 R12 K3-Q24 MR14 MR15 SR24 SR25 SR26 FRAP14 FRAP15 R13 FRAP16 R14 K3-Q25 K3-Q26 K7-Q2 High - Interview cotl et resp. constructions at the HQ and mission: determination of the identification method of contractors and verification performed (or to do if opened tender process) MD54 SD54 D54 MR16 SR27 FRAP17 R15 High - To ascertain the respect of the procedures for contracts in relation with the value of the contract MD24 SD24 D24 MR17 FRAP18 R16 R17 D08-002/B1-6 Control objectives Risks Expected controls Content of the tender file The offers made are not reliable due to the lack of information given by MSF Method of choice Dispute, contestation with contractor (work stopped due to legal action) Opening of the tender Decision not transparent Verification of the content of the bids Contractor chosen when information are missing Comparison of offers The best offer at the point of view of the price and guarantee of quality is not chosen Master plans (Plans de principes) and execution plans Specifications with contracts and formalities requested in the offer (registration, experience, organization of the enterprise, delay for giving the bidding) Detailed bill of quantities and summary of works to do (so unit prices can be given) The dossiers are given the same day and same time at the contractors Information meeting for all => guide 96 Method determined at the beginning Communicated in the dossier for bidding Opening in the presence of constructors Registration of global prices and delays on a document signed by contractors Completeness of documents requested Verification of calculation of prices Analysis of the proposition of change Experience of works in public health Logic in the planning of activities => guide log End date, penalties, existence f requested material, security of material on site (theft, payment of initial studies, taxes) Transparent criteria pre-defined (points given) Extreme offers are less attractive Recapitulative table and choice signed by MSF and health representative => see method in guide 96, annexe 6 Inclusion of good proposition of other constructors Visit of sites, request of guaranties Table of analyse of offers with signatures Visit done by ref construction and cotl Negotiation with selected companies To miss opportunity to decrease costs Lower transparency Existing controls/ Apparent strong points Apparent weak points Materiality Tests to perform High - To check completeness of information given and respect of procedure High - To check explanation of method given in the dossier - Interview col and resp. construction to confirm method MD26 SD26 D26 High - Interview cotl and resp. construction - To ascertain the existence of signed document MD27 SD27 D27 High - For the offer retained: to check the existence of the requested elements - Interview resp. construction: to identify controls done MD28 SD28 High - Interview resp. construction : method of definition of criteria, method used for selection - Verification of calculations and choice made MD29 SD29 D29 - Interview resp. construction : method used for selection of companies interviewed - Verification of results in the table of analyse and offers received MD55 SD55 D55 High N° test sheet MD25 SD25 D25 Recom. n° FRAP n° MR18 SR28 FRAP19 Initial doc. ref. K3-Q27 K3-Q28 MR19 K3-Q29 K3-Q30 MR20 K3-Q31 FRAP20 R18 K3-Q32 SR29 FRAP21 R19 D08-002/B1-7 Control objectives Risks Expected controls The contractors and subcontractors respect their staff Non-respect of minimum standard defined by par MSF List of the MSP principles MSP for subcontractors of MSF: Social security Absence of discrimination no < 16 years old legal minimum salary respected + > 2 USD/jour or 60 USD/month Defined work time, regulations for the overtimes and compensation Regulation for sick leave Prevention of work accident Freedom of association Management of contracts with the contractor (or subcontractor) Type of contract Type of contract not adapted to the risk MSF wants Added payment above the agreed budget Absence of contract Loss of contract Respect of legal constraints Existing controls/ Apparent strong points Apparent weak points No recommendation concerning the type of contract Materiality Tests to perform High - Interview cotl and resp. constructor: to identify verifications done - Adminco: legal minimum salary - Verification based on documents - Visit of site : observation and interview of the workers N° test sheet MD30 SD30 D30 Recom. n° FRAP n° MR21 FRAP22 R20 High To read the contracts to identify if there are high risks of budget deviations MD31 SD31 D31 MR22 SR30 FRAP23 R21 Low Tested with following points. MR28 Penalties Possibilities de recourse limited Contract read by legal adviser High - Interview cotl and resp. constructions : practices, to receive comments of legal adviser on contract analyzed Existence of provision for delays unforeseen events Financial losses paid by MSF High -To read the contracts and identify the clauses Plan of payment in function of the work completed Payment done before work (loss of pressure in case of delay) Agreed payment plan in contract with identified milestone High - To read the contract and check the existence of payment plan with verifiable steps Existence of deduction for guarantee Absence of guarantee or guarantee insufficient to cover the defects Contracts are not approved 10% guarantee High - To read the contracts and identify the clauses for guarantee Contract approved by responsible construction in HQ Contracts signed by finco (fin guide) High - To receive the document of approval. If there is no document: interview resp. in mission and resp at HQ - To read guide supply - Interview resp. construction HQ, cotl and resp. construction in the mission - interview finco to know if red contracts before signature - to receive list of signatories in mission - Verification of the signatory of the contracts - To read modification of contract and determine approbation and signatories - to identify changes done MD56 SD56 D56 MD57 SD57 D57 MD32 SD32 D32 MD33 SD33 D33 MD34 SD34 D34 SD71 MD35 SD35 D35 MR25 SR33 FRAP26 R24 Existence of a written contract – method of filing Approval before signature Signature by authorized staff Contracts signed by non authorized staff Management of the modifications and additions Modification not approved by authorized staff Modifications not signed by authorized staff Modifications not revised by legal adviser All element are included High Elements to be present (audit guide): responsibility for regulatory paperwork, permits – right of audit – behaviour on site (smoking, drinking) – disposal of debris – no recycled material allowed – substitution clause only with written approval – deposit requirements – early terminations – dispute resolution) + payment terms High - To read contract and determine approbation and check which other elements are presents MD37 SD37 D37 Errors and defects Architect signs in the site book (journal de chantier) with comments High - To verify architect contract modalities - Interview resp. construction: to define the controls the architect should do - To verify the existence of notes in the site notebook MD38 SD38 D38 Other needed element included Follow-up of works Follow-up by the national architect Finance staff not involve in contract negotiation and means of payment not feasible, not legal High MD36 SD36 D36 Initial doc. ref. K3-Q33 FRAP24 R28 MR22 K3-Q34 MR23 FRAP25 R22 MR24 K3-Q35 K4-Q3 K7-Q3 K3-Q36 K4-Q4 K3-Q37 D08-002/B1-8 Control objectives Risks Expected controls Follow-up of the works when MSF is the constructor Follow-up of the workers Absences not justified => delays Attendance sheet => guide 96 One head of team for each profession => guide 96 Follow-up of the works Quality control Supervision of the contractor’s work Verification of standards and rules of construction Verification of client satisfaction Accountancy Rules of posting for contacts Local posting rules are on line with MSF standards Payment The payment are done as foreseen in contract The payment is approved Invoices correspond with works performed Closure of dossier Provisional acceptance done after inspection Final acceptance Absence of close supervision Lack of knowledge of local quality Absence of supervision: work delayed or low quality Quality of material not respected Existing controls/ Apparent strong points Apparent weak points High turn-over of expatriates supervising the work with unequal competencies Materiality Tests to perform N° test sheet High - To verify the means of control of the presence of the workers - MD58 SD58 - Interview cotl, resp. construction: to determine modalities of supervision of the contractor’s work - Site visit MD43 SD43 D43 Low Recom. n° FRAP n° Initial doc. ref. K3-Q38 MSF staff on site Weekly report of the work done, number of workers and material used (other org) MSF: monthly report Bureau of technical control (guide extract MSF-F) High High - Cotl and resp. constructor: to determine existing controls MD59 SD59 D59 K3-Q40 High - Interview cotl and log constructor for mechanism - Interview comed, med focal point for degree of satisfaction MD60 SD60 D60 K3-Q41 K5-Q3 Wrong financial books High - HQ Resp. management of the missions: to identify existing posting rules and communication to the mission Wrong financial books Bad management of guarantees, deductions, supplementary payments High - Interview finco : to check rules applied and ascertain respect of HQ standards - Test on base of last contracts MD39 SD39 D39 Payment done when not foreseen in contract Non-authorized payments Approbation of invoices before payment High MD40 SD40 MD41 SD41 Excessive payment On base of the monthly report (less 10% guarantee) High - Finco :to verify payment done and ascertain that the payment request follows contract - Finco : to identify delegations of signature - To verify that payments have been authorized - To identify the verifications done by the one who approved - To identify the last invoices paid, and to check completeness of invoice and ascertain that it corresponds with the work performed Defects, works not completed Precision of the delay for repairing Signature by MSF, contractor and local health authorities => guide 96 Signature by MSF, contractor and local health authorities => guide 96 High MD42 SD42 D42 High - Resp. construction HQ and mission: to determine the verifications done at the provisional acceptance - Mission: to ascertain that verifications are done - To receive the certificate of completion and analyse signatories - Resp. construction HQ and mission: to determine the verifications done at the final acceptance - Mission: to ascertain that verifications are done - To receive the final certificate of completion and analyse signatories - Resp. construction HQ and mission : to determine the documents that are received - Mission: to check the existence of the documents (law risk) - Cotl + resp. construction mission: to determine the insurances taken by MSF and legal obligations of partners MD62 SD62 D62 Damages appearing later High maintenance and repairing cost Security risks Construction not adapted to the need => inefficiency, repairing Defects appeared after the provisional acceptance are not corrected Completeness of the documents Missing documents Reception of the plans as-built Guarantees for the equipments Maintenance manuals Insurances MSF is covered against major liabilities Financial penalties in case of damage Insurance “dommage ouvrage” (extract guide MSF-France) High High Complexity of the subject No standard rule, no recommendation Insurance “dommage ouvrage” recommended answer to French law High K3-Q39 SR34 K4-Q5 SR14 SR15 K4-Q6 MD41bis SD41bis MD44 SD44 D44 MR26 SR35 FRAP27 R25 K7-Q4 K3-Q42 K7-Q5 K7-Q43 FRAP28 R26 MD61 SD61 D61 K3-Q44 MR27 SR36 SR37 FRAP29 R27 K3-Q45 D08-002/B1-9 Control objectives Risks Expected controls The contractor is covered MSF is liable if insurance is not taken by contractor Constructor can not assume loss if not insured Existence of guarantees (audit guide) where a third party is engaged Existence of warranties (to guarantee the quality of work done) Work not completed due to lack of funds 4. Information and communication Information to the technical supervisor at the HQ Existence of regular reports Analysis and follow-up actions Conservation and filing of the documents File references Filing policy Information between successive resp. construction Hand-over documents 5. Monitoring Supervision by the coordination Existence of a supervision Existence of a reporting Analysis and follow-up actions Visits of supervision Supervision by the cell Existence of a supervision Existing controls/ Apparent strong points Apparent weak points Materiality Tests to perform Audit guide : product liability – employee dishonesty – commercial vehicle – property – continued operations – umbrella – completed operations (after work done) – builder’s risk coverage Audit guide: name of MSF on the insurance contract so checks can be endorsed In tender and contract: specification that insurances have to be taken Audit guide : promises specific and in writing High - Resp. construction mission: to determine the checks done by MSF and legal obligations of partners N° test sheet See MD62 See SD62 High - Resp. construction mission: to check which guarantees are taken See MD34 K3-Q47 Defects not corrected or against payment High increased cost when period are extended Audit guide : High - Resp. construction mission: existence of warranties? See MD34 SD72 D72 K3-Q48 Absence of report does not permit detection of problems Standard reporting format Report not read, no commented Absence of follow-up High Projects not identified – documents mixed, confusion in payments Important documents are not kept Organization and reference of archives Loss of information => errors, inefficiency End mission reports Check-list completed No supervision Reporting not adapted to needs of readers Reporting not correct, incomplete => Non-detection and noncorrection of problems Report not read, no commented Absence of follow-up Initial doc. ref. K3-Q46 SR32 FRAP30 R23 - Resp. construction HQ : to determine information needed, reporting format requested - To receive last reports for mission selected - Resp. construction HQ : to determine actions taken when reading reports - To receive mail sent after reading for the mission visited MD63 SD63 D63 MD64 SD64 K7-Q6 Medium - Interview finco K4-Q5 High -Not done because recommendation previous audit not implemented yet See MD39 See SD39 See MD56 High - Log cell, resp. construction mission : to receive hand-over document (+ check-list) and read it MD65 SD65 D65 High - Interview( HOM,) cotl : mechanisms of information and supervision K3-Q49 High -(Hom) and cotl : interview to identify means of control and reports used, adaptation of the reports - To ascertain the accuracy of the reports, pertinence of the information MD66 SD66 D66 MD45 SD45 See D66 Low Absence of regular visits, too rare to have a sufficient supervision Absence of report visit Redaction of visit reports High -(hom) and cotl: to determine actions taken when reading reports - To receive mail sent after reading - cotl : to obtain the list of the last visits and the reports MD67 SD67 D67 K3-Q51 No supervision MD68 SD68 D68 K1-Q1 K2-Q4 High Recom. n° FRAP n° High - Cell : interview CO and log to identify the level of supervision / control done K7-Q7 K3-Q50 D08-002/B1-10 Control objectives Risks Expected controls Existence of a reporting Reporting not adapted to needs of readers Reporting not correct, incomplete => Non-detection and noncorrection of problems Report not read, not commented Absence of follow-up Answers, questions and regular comments Medium Absence of regular visits, too rare to have a sufficient supervision Absence of report visit Redaction of visit reports High No supervision Absence of regular visits, too rare to have a sufficient supervision Absence of report visit Redaction of visit reports Analysis and follow-up actions Visits of supervision Supervision du référent constructions Existence of a supervision Visits of supervision Existing controls/ Apparent strong points Apparent weak points Materiality Tests to perform High -Cell : interview CO and log to identify the reports received and used, adaptation of the reports - To obtain the last 2 reports - To ascertain the accuracy of the reports, pertinence of the information Cell : interview CO and log cellule to determine actions taken when reading reports - To receive mail sent after reading -CO and log cell: to obtain the list of the last visits and the reports Low High Out of Scope : Best practices documents : modalities of payment of invoices (cash check, ...) modalities of purchase of goods (supply) management of the staff (specially if work done by MSF) safety of the staff (except if obvious abuse observed) detailed technical points (lack of competence) - respect of requirements of donors - guide pour l’élaboration d’un projet de construction, décembre 96, Philippe Pire (guide MSF) - chapitre 8 sur les constructions d’un guide (Massis ?) de MSF-F - guideline check-list passation, décembre 99, département logistique - design for medical buildings, Housing Research and Development Unit, university of Nairobi, 1988 - -HQ technical referent: to obtain the list of lasts visits and reports N° test sheet MD46 SD46 D46 Recom. n° FRAP n° Initial doc. ref. K1-Q2 K2-Q5 MD69 SD69 D69 K1-Q3 K2-Q6 MD70 SD70 See D69 K7-Q8
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