The Personalisation Framework

Community, Health and Social Care Directorate
Integrated Commissioning Unit
Personalisation key Documents
• Personalisation Commissioning Strategy. Sets out the overall
strategy and some of the key changes in the way services will
have to work. http://www.salford.gov.uk/commissioningstrategy.htm
– Prevention: Increasing individual and neighbourhood
resilience.
– Partnership: Making sure there is a Salford “offer” from the
City, Health Services and the Voluntary sector.
– Enablement: ensuring people receive focussed help designed
maximise independence.
– Choice and Control: Increase the availability of a range of
options for those people needing longer term support.
Personalisation next Developments
• Market Position Statement: Refreshes the
Commissioning Strategy and gives better information
on needs and service offers in Salford.
• Personalisation Framework: Establishes a list of quality
checked providers wanting to offer services in Salford.
The Personalisation Framework
• Similar to the Family Poverty Strategy Framework but
not so clearly a “call off” framework.
• Based on the Social Care and National Health and
Public Health Outcomes.
• Making it Real (MIR) Personalisation outcomes “I”
statements.
• Linked to the TLAP materials such as “Progress for
Providers” series.
Health and Wellbeing Outcomes
Framework
Improving health and
well-being for all
citizens of Salford
Enhancing the quality of life
for people with long term
support needs caused by
disabling conditions ,poor
mental or physical health or
episodes of poor health and
social distress
Ensuring people have a
positive experience of
care and support from
the health economy and
social care economy
Safeguarding people
made vulnerable by their
healthcare care or
support needs
The Framework Opportunities
• Commissioners will go the framework to issue
invitations to tender for personalisation services.
• “Social Workers” brokering for individuals or people
wanting to share can go to framework.
• Framework a useful resource for Information/Advocacy
services for Direct Payment Recipients or Self Funders
Developing the Framework
• Forms key action from the Market Position Statement
• With CVS take learning from Family Poverty Strategy
on how small and new organisations can be included.
• Work with procurement to ensure a proportionate
application process.
• Intention to have in place by the end of this calendar
year.
Self Directed Support
• As a care managed package “brokered” by the CHSC
teams.
• As a Direct Payment
• A payment to another party (for instance a Trust)
• An Individual Service Fund managed through a
provider.
• A fund managed by a “broker”.
Personalisation
• Single contact point for social care. High volume of
contacts. Sign posting and alternatives.
• Internet pages updated and improved
http://www.salford.gov.uk/mylife.htm.
• Provider of Information and Advice (CAB).
• Provider of Advocacy Service.(MIND/Salford Being
Heard/Age UK)
• Carers Centre
• Disability Living Centre
Personalisation Web Pages