Social Protection Strategy
for Persons Defined by the
Provisions of the Labour Law
Year: 2014-2018
1 | Page UnofficialTranslation Preface
8
Social Security System in Cambodia started in 1955, but it was abolished by Cambodia Democratic
Regime during 1975-1979. After this regime ended, continually in 1993, Cambodia promulgated the
constitution that is the Supreme Law and Labour Law in 1997. According to these two Laws, in 2002 , Law
on the Social Security Scheme for persons defined by the provisions of the Labour Law was set up and in
compliance with this Law, the National Social Security Fund was established by sub-degree in 2007 and
until November, 2008, NSSF started its First Step called the Occupational Risk Insurance Scheme
successfully.
In accordance with the Law, the strategic plan of Royal Government, the progressive situation of
National Economy and Integration in Region, the National Social Security Fund have prepared itself
through extending, strengthening and developing its ability by organizing five years strategic plan that has
clearly vision and mission in implementing the Social Security efficiency, transparency, accountability and
punctuality for persons defined by the provisions of the Labour Law to achieve Social Security Services
when they get other incidents such as Old Age, Invalidity, Death, The Employment Injury or other incidents
such as Diseases and Maternity.
In situation that Cambodia have improved in all sectors, ensuring of the Social Security is very
important by providing protection for people and partly for workers in enterprises/establishments depend on
conception of sharing and solidarity policy in the society, ensuring income security, it means that by
ensuring Social Security, there is no social member fall into risk of poverty without overcoming. Anyway,
Social Security policy has vital participated in the policy of poverty elimination of Royal Government of
Cambodia via policy of sharing, income by vertical and horizontal line mean that higher income help lower
income, healthy people help diseases, disabilities or who have other accidents, young people help old
people, which made all people in society obtain warming in living, ensuring stability and harmonization in
the society.
On behalf of the Governing Body, Leaders, Officers, Employees and Workers of the National Social
Security Fund and myself, I would like to deep thank Excellency Ith Samheng, the Minister of the Ministry
of Labour and Vocational Training who has provided policies and techniques to the National Social Security
Fund which has successful processed. I also would like to thank the Governing Body members who have
helped and protected for preparing policies, other regulations that are the foundation of NSSF, can process
cooperation smoothly and effectively. Moreover, I would like to appreciate and thank officials and workers
of the National Social Security Fund who have actively paid attention to make this Organization achieve
continuously succeed; especially, on the implementation of the First Step, the Occupational Risk Insurance
2 | Page UnofficialTranslation Scheme and preparing the process of the Second Step, the Health Insurance Scheme and the Third Step the
Pension Scheme. Anyway, I would like to thank for supporting from all the Ministries and involving
institutions for processing of the National Social Security Fund until now, particularly, for employers and
workers that cooperate and implement the Law more better and I would like to ask for continuously
cooperation to the processing of the National Social Security Fund in the mission of serving public services
in social section more better. Throughout the sincerely participation from all involving sectors, the National
Social Security Fund strongly hopes that this strategic plan is being implemented successfully and follow
the expectation and become effectively objects and is the compass to guide to implement Social Security
policy more development and protruding corner as the benefits for the whole society.
3 | Page UnofficialTranslation CONTENTS
Preface
2
Acronyms
6
Summary
7
Chapter I. General Aspects…………………………………………………………………….11
I.
Definitions ........................................................................................................................ 12
II. Chronological History ...................................................................................................... 12
III. Macro-Economic Situation ................................................................................................ 13
IV. Demography and Labour Force ......................................................................................... 14
V. Enterprises, Establishments and Labour Force................................................................. 16
VI. Cambodia Socio-Economic Situation ............................................................................... 18
i. Health Situation ....................................................................................................... 18
ii. Sources of Income .................................................................................................. 19
iii. Family Expense ..................................................................................................... 19
VII. Work Injury and Worker Health Situation ...................................................................... 20
Chapter II. Judicial Framework and Strategies ...................................................................... 23
I. Judicial Framework ........................................................................................................... 24
i. National Framework ............................................................................................... 24
ii. International Framework ......................................................................................... 26
II. Strategy Framework .......................................................................................................... 28
Chapter III. Cambodia Social Security Sector........................................................................ 33
I.
The Social Security Schemes for persons defined by the provisions
of the Labour Law ................................................................................................. 35
II. The Social Security Schemes for Civil Servants, Veterans and Disabilities ............... 35
III. Social Safety Nets for the Poor and Vulnerable ......................................................... 36
IV. Social Security Insurance in accordance with the Insurance Law .............................. 37
Chapter IV. Social Security Insurances for persons defined by the provisions of
the Labour Law ........................................................................................................................... 39
I. The Employment Injury Insurance ........................................................................... 40
i. General Situation ...................................................................................................... 40
ii . Achievements ......................................................................................................... 41
4 | Page UnofficialTranslation iii. Challenges .............................................................................................................. 42
iv. Future Plan .............................................................................................................. 43
II. Health Insurance ........................................................................................................ 43
i. General Situation ...................................................................................................... 43
ii. Achievements .......................................................................................................... 44
iii. Challenges .............................................................................................................. 46
iv. Future Plan .............................................................................................................. 47
III. The Pension Scheme ................................................................................................. 47
i. General Situation ...................................................................................................... 47
ii Achievements ........................................................................................................... 48
iii. Challenges ............................................................................................................... 48
iv. Future Plan ............................................................................................................... 49
Chapter V. Social Protection Strategy for persons defined by the provisions of the
Labour Law ................................................................................................................................. 50
I. Vision ............................................................................................................................ 51
II. Mission ........................................................................................................................ 51
III. Goals .......................................................................................................................... 52
i.
Goal1: Extending and Strengthening the Implementation of the
Employment Injury Insurance Scheme ......................................................... 52
ii. Goal 2: Implementing the Processing of the Health Insurance Scheme ................ 54
iii. Goal 3: Implementing the Processing of the Pension Scheme ............................. 58
iv. Goal 4: Strengthening the Good Governance ....................................................... 60
Chapter VI. Action Plan of Implementation of Social Protection Strategy for persons
defined by the provisions of the Labour Law 2014-2018 ........................................................ 64
References .................................................................................................................................... 84
5 | Page UnofficialTranslation Acronyms
CARD
:
Council for Agricultural and Rural Development
NSSF-C
:
National Social Security Fund for Civil Servants
NFV
:
National Fund for Veterans
NSSF
:
National Social Security Fund
GDP
:
Gross Domestic Product
NSPSPV
:
National Social Protection Strategy for the Poor and Vulnerable
FSDS
:
Financial Sector Development Strategy 2011-2020
IPCWFE
:
Investigation and Prevention Committee for the Worker’s Faintness at
Enterprises
RTSTPW
:
Road Traffic Safety Team for Preventing the Workers
AFD
:
Agence Francaise de Development
ASSA
:
Asean Social Security Association
AWCF
:
Asian Worker Compensation Forum
CBHI
:
Community Based Health Insurance
COMWEL
:
Korea Worker’s Compensation and Welfare Service
GIZ
:
German International Cooperation
GMAC
:
Garment Manufacturers Association in Cambodia
GRET
:
Groupe de Recherche et D’Echanges Technologiques
HEF
:
Health Equity Fund
HIP
:
Health Insurance Project
ILO
:
International Labour Organization
6 | Page UnofficialTranslation Summary
Social Protection Strategy for persons defined by the provisions of the Labour Law in 2014-2018
was set up in accordance with National and International regulations, strategic plan of Royal Government
and in compliance with the Law on The Social Security Schemes for persons defined by the provisions of
the Labour Law and Sub-Decree on the establishment of National Social Security Fund.
This strategic plan including six Chapters about general aspects of judicial framework and strategy
involving with all Social Security sectors and partly aspect about Social Security in Cambodia including
Social Security Insurance for persons defined by the provisions of the Labour Law and strategic plan that
has accurately vision, mission, goals and the action plan for implementing this strategy including clearly
direction and activity by having indicators for measuring, investigating and evaluating the implementation
by each date confidently.
Chapter I: General aspects have mentioned about definition and chronological history of Social
Security and some influent situations and the important of fundamental data for comparing, analyzing and
evaluating for providing social protection services in Cambodia.
In this Chapter I, starting with the definition of Social Security attracts into all contexts of Social
Security to reach the content of strategy. For Cambodia, this Social Security System has started in 1955 but
this system was destroyed by Cambodia Democracy Regime during 1975-1979. Continuously, until 1993
Cambodia has promulgated the Constitution and Labour Law in 1997 comply with both Laws in 2002, Law
on The Social Security Scheme for persons defined by the provisions of the Labour Law has been
promulgated. In accordance with this Law in 2007, National Social Security Fund was established and in the
end of 2008, first step of The Employment Injury Insurance have been successfully implemented.
For economy sector, macro-economic has presented toward annual growth policy 7.0 percent through
Rectangular Strategy Phase II, III and National Strategic Development Plan of Royal Government, coverage
economy in 2012 about 14,054 million dollars and income for capita about 973 dollars.
Demography and Labour force, according to General Census Statistic Demography in 2008 indicated
potential in participation to develop country through age group in economic activity (15-64) years old has
about 62 % of all population. The number approaches to 1.3 million people from 2004 to 2010 by Cambodia
Socio-economic investigation in 2010 and active population rate is about 87% and unemployment rate is
about 0.3% of active population.
Enterprises, Establishments and Labour force situation, according to Enterprises Census in 2011,
there are 505,143 enterprises consist of 1,676,263 workers (61.2% women). There are about 80% of all
enterprises that have 01 to 02 workers. For these, we can conclude that small enterprises join a big part in
7 | Page UnofficialTranslation Cambodia and also in the situation of economic disorder or informal. That is in demanding to strengthen
social protection toward workers in small enterprises and also informal sectors.
Cambodia Socio-economic situation have raised about some important indicators that are the basic
relevant to the providing of Social Security sector and people living situation including health situation,
income situation, and other expenses from socio-economic investigating in the end of 2010.
For work injury and workers health in this strategic plan has analyzed the first step of the
implementation of the Employment Injury Insurance Scheme that has become the main pattern because it
has covered from 08 workers nationwide if compare to the numbers of enterprises census in 2011. In the
chapter has presented about NSSF members for age group, average wage, work injury situation, non-work
injury situation and expense situation to these injuries.
Chapter II has raised about judicial framework and Government strategy including national and
international framework which are the foundation and direction for the implementation of Social Security
sector. Judicial framework comprised constitution of Kingdom of Cambodia that has presented about social
protection for people and social protection for workers in work sector and also there are Labour Law, Law
on the Social Security Scheme for persons defined by the Provisions of the Labour Law and Sub- Decree on
the establishment of National Social Security Fund. For international regulation comprises global statement
on human rights, Philadelphia statement in 1944 and convention 102 of Internal Labour Organization(ILO)
which was the basic for international Social Security sector. According to these regulations, ASEAN and
ASSA also have mentioned about Social Security principles for the implementation in its regions and
Cambodia. Besides, there are some national and international regulations that related to Social Security
sector which have been developed and organized by discussion and recognized both in region and global
revel.
On the foundation strategy of Royal Government of Cambodia has presented some strategic plan for
developing, eliminating poverty and enhancing social stability by putting Social Security sector as the major
actions and priority as in Rectangle Strategy phase III “Forth Rectangular, Capacity building and Human
resource development, third angle, Social Protection development” Social Protection Strategy for the Poor
and Vulnerable (2011-2015), Financial Development Strategy in 2010-2020 and strategic plan for
developing Labour and vocational training 2014-2018.
Chapter III for Social Security sector in Cambodia have including the Social Security Schemes for
Workers, the Social Security Schemes for Civil Servants, Veterans and Disabilities, Social Security
Insurance from private sector in accordance with Insurance Law, social safety nets for people that focus on
the poor and vulnerable, and other Social Security services that have paid contribution and haven’t paid
contribution.
8 | Page UnofficialTranslation The Social Security Schemes for Workers have been implemented by National Social Security Fund
of the Ministry of Labour and Vocational Training in compliance with Law on the Social Security Schemes
for persons defined by the provisions of the Labour Law. For The Social Security Schemes for Civil
Servants, Veterans and Disabilities have been being implemented by National Social Security Fund for Civil
Servants, Veterans and Disabilities of the Ministry of Social Affair Veterans and Youth Rehabilitation.
Partly, Social Safety Nets for people that focus on the poor and vulnerable and other Social Security
services have participated by line Ministries and stakeholders for providing social protection for people to
get Nutrition, Welfare, Technical and Vocational Training and Intervention from society when people get
other risks.
Besides, Social Security Insurance from private sector in compliance with Insurance Law focuses on
volunteer principles covered by Ministry of Economy and Finance.
Chapter IV has raised about the Social Security Schemes for persons defined by the provisions of
the Labour Law have been being implemented by National Social Security Fund comply with Law on the
Social Security Schemes for persons defined by the provisions of the Labour Law including Pension, The
Employment Injury and other risks according to National Economy.
In this Chapter gathers all important information related to Social Security Insurance for workers in
private sector for the Employment Injury Insurance Scheme that have being implemented, the Health
Insurance Scheme and the Pension Scheme are going to implement in 2014 and 2015 on general situation,
achievements, challenges and continually implementation directions.
Chapter V is the core of strategy that has mentioned about Social Protection Strategy for persons
defined by the provisions of Labour Law. In this Chapter has raised about clearly vision on “Ensuring Social
Security effectively for persons defined by the provisions of the Labour Law” and mission on “Providing
Social Security services efficiency, transparency, accountability and punctuality for persons defined by the
provisions of the Labour Law aiming to help the difficulties when they are old, invalidity, death, the
Employment Injury or facing other incidents such as diseases and maternity”. To achieve these above
vision and mission, the strategy has 4 main goals for implementing from 2014-2018.
First Goal: Extending and Strengthening the Implementation of the Employment Injury
Second Goal: Implementing the Processing of the Health Insurance Scheme
Third Goal: Implementing the Processing of the Pension Scheme
Forth Goal: Strengthening the Good Governance
First goal: Extending and strengthening the implementation of the Employment Injury by extending
dimension, strengthening implementation and developing the Employment Injury Scheme policy, ensuring
to providing services quickly and punctually. In accordance with the extending, strengthening and
9 | Page UnofficialTranslation developing there are also including the action to prevent work injury in order to avoid or eliminate work
injury for workers at lowest level and also providing rehabilitation services to NSSF members who get the
Employment Injury cause to lose permanent disability to obtain mental, physical and professional
rehabilitation to ensure completely participate and equally for vulnerable in social activities.
Second goal: implementing the processing of the Health Insurance Scheme for workers and
employees to gain welfare and medical treatment to reduce the expense on heath disaster when they have
diseases, maternity and other incidents. Processing this Scheme includes preparing methodology, procedure,
organizing information technology system and preparing methodology to calculate health care service to
avoid, reduce using or provide wrongly object between providers and receivers. After organizing work
formality and publishing campaign to mainstream the sector to public, especially, service consumers to
know because this work is regarding as the new turning point of Cambodia Social Security sectors in the
need of confidence from all sectors and clearly steps to implement to all capital and provinces to register,
contribute and provide benefits following the project in 2014.
Third goal: Implementing the processing of The Pension Scheme in 2015 by studying the capacity of
processing the Pension Scheme, organizing judicial regulation letter and training human resources for
implementing basic, organizing information technology system, publishing and processing the Pension
Schemes throughout capitals and provinces for enterprises, establishments and worker registrations and
contributions to reserve for providing benefits in the future. The Scheme has been regarding as long-term
protection, it means that protect until the last stage of worker lives. Therefore, when this Scheme is being
implemented, all workers and employees in private sector also obtain pension as civil servants.
Forth goal: strengthening good governance focused on enhancing public services of Social Security
efficiency, transparency, accountability and punctuality. Good governance is the important core of
Rectangular Strategy Phase III, also the core of social justice and sustainable and equitable socio-economic
development. To achieve this goal, some directions was implemented to enhance efficiency and quality of
public administration service, to strengthen financial management and asset, to strengthen and extend
cooperation with national and international partners, to strengthen the mechanism of plan building, statistic
and legislation, to strengthen internal audition and to promote gender equity in Social Security sector.
Chapter VI has mentioned about the detail of Action Plan for implementing of social protection for
persons defined by the provisions of the Labour Law. This action plan was represented to achieved vision,
mission, goals and each direction in this strategy by raising clearly activities which have indicators for
measuring, investigating, and evaluating the implementation for each date more clearly for five years
implementation (2014-2018).
10 | Page UnofficialTranslation CHAPTER I
GENERAL ASPECTS
11 | Page UnofficialTranslation Chapter I
General Aspects
I. Definition
1. The definition of Social Security has different categories between country to country in the world,
but it has hidden the same point that is the measures to relief when persons lose or decrease their
income that they cannot afford their lives.
2. In the purpose of providing regulations for implementation of member states, International Labour
Organization (ILO) through its global conference to approve the convention and some
recommendations related to Social Security regulation that including convention 102 on minimum
regulation of Social Security. This convention has remarked the spread and minimum benefits
among nine benefits (1) that all member states should ensure to have in its Social Security Policy. In
accordance with above contexts, we can notice three important purposes of Social Security such as
first: To ensure necessary demanding of welfare, second: To ensure necessary demanding when they
lose their income by the Employment Injury and third: To ensure necessary demanding when family
responsibilities increase.
3. In conclusion, Social Security is the necessary judicial measure that state or government need to
protect their people who don’t have ability to gain any income or face with the financial liability
although temporary or permanently by social risk in order to enable them to solve their living
problem through providing financial resources or necessary kind or providing other services.
II. Chronological History
4. After gaining independence in 1993, Cambodia has issued Royal Kram No3 /N.S dated in April 25,
1955 involving with workers right to obtain allowance for their wife and children that was the
starting point of Social Security system in Cambodia but this system was abolished by Cambodia
Democratic Regime during 1975-1979.
1
Nine minimum benefits: medical care, sickness, unemployment, old age, family, maternity, invalidity, survivor’s benefits. 12 | Page UnofficialTranslation 5. Since 1979, all workers gain protection on retired pension, invalidity, death, and the Employment
Injury. In 1989, by reforming from plan economy to marketing economy, Social Security system for
workers and employees in private sector was reformed follow current economic situation. Following
the Labour Law in 1992, employers have been responsible for the Employment Injury for accident
that happens to employees. In 1993, the constitution of Kingdom of Cambodia was set up. And the
Labour Law in 1992 was replaced by the Labour Law in 1997 and in 2002 Law on the Social
Security Schemes for persons defined by the provisions of the Labour Law was promulgated.
6. Law on the Social Security Schemes for persons defined by the provisions of the Labour Law aim to
set the Social Security Schemes for persons defined by the provisions of the Labour Law in
Kingdom of Cambodia including pension, the Employment Injury, and other categories depending
on current economic situation.
7. According to the evolution of national economy and to reply the enhancement of employment sector,
Social Security former department of Ministry of Labour and Vocational Training that had two main
duties: first, the implementation of Labour Law related to the Employment Injury, second,
preparation of the Law in the Social Security Schemes actively afforded to research and write many
judicial equivalence to implement the Law on the Social Security Schemes for persons defined the
provisions of the Labour Law effectively.
8. This afford was fruitfully achieved by the National Social Security Fund which is the institution of
public administration with the mission of serving public services in social section, has its acronym
“NSSF” which is formulated by Sub-decree No 16 RNKr.BK dated in March 2, 2007. In 2007,
Governing Body of National Social Security Fund was established with tripartite compositions such
as Royal Government representative, employer representatives and employee representatives.
9. Until July 2008, the Social Security Schemes for persons defined by the provisions of the Labour
Law have been successfully implemented its first step, the Employment Injury Scheme.
III.
Macro-Economic Situation
10. Universal election in 1993 has brought the principles of implementation of democracy, multi-party,
marketing economy, respecting the rights and human dignities. Meanwhile, the Royal Government
of Cambodia is organizing National Program for rehabilitation and Cambodia development in 1994,
socio-economic development plan for the first five years (1996-2000) to remark the vision of
rebuilding and national development focus on the important of sustainable macro-economic, social
development, and poverty alleviation. Through this, Cambodia was achieved sustainable macro-
13 | Page UnofficialTranslation economic and remarkable progressive economy; annual average economic growth is 8.4% in
between 1994-2006.
11. From 2004 to 2007, macro-economic situation has annual average growth rate achieve more than
10%, Cambodia is in among the countries that have highly economic growth in the world.
12. World economic crisis in 2008, recession of economic environment outside the country in 2009 has
influenced to Cambodia economy that caused the growth rate of Gross Domestic Product (GDP) has
dropped down in the lower level that never has before. However, many sectors immediately returned
back in the year after, because of the increasing of goods power in rural area, exportation increased
again, particularly, the Royal Government of Cambodia has increased public expense to promote the
need in domestic that caused economic growth in Cambodia in 2011 increased to 7.1% after
increased 6% in 2010.
13. In 2012, Royal Government of Cambodia has provided validity to economic growth 7.3% through
sustainable price and GDP deflator 1.4%. Cambodia economy have been presented their firmness
toward annual growth policy 7.0% through Rectangular Strategy phase II, III and strategic plan of
national development currently in 2009-2013 of Royal Government. Economic coverage in 2012
currently cost 56,682,000 million riel or about 14,054 million dollars among 14.5 million people in
2012, income for capita 973 dollar.
14. In 2013, via primarily prediction GDP grow 7.6% throughout sustainable price while the GDP
deflator has only 0.8%. Currently GDP price in 2013 can have 61,525,000 million riel or 15,161
million dollar among 14.7 million people in 2013, GDP per capita 1.036 dollar.
IV.
Demography and Labour Force
15. Following the final result, general demographic statistic census in 2008, there are 13,395,682 people
6,516,054 men (48.64%) and 6,879,628 women (51.36%). Average age of men and women are 60.5
years old and 64.3 years old respectively. Population density 75 people per square kilometer and
annual growth rate 1.54 %. Demographic prediction in 2013 has 14 million people.
16. Infant death rate 60 infants per 1,000 infants and maternity death rate when confinement 461 people
per 100,000 people in 2008. Until 2010, infant death rate decreased 54 infants per 1,000 infants and
maternity death rate 206 people per 100,000 people when confinement. These are, presenting about
the equality strengthening and health care service extending more and more firmness, especially,
reproduction health service, maternity infant and children health service.
14 | Page UnofficialTranslation 17. Children in the age-group (0-14 years old) 33.7%, age-group in economic activities (15-64 years old)
62% and old age-group from 65 years old 4.3%. Age rate in responsibility of Cambodia demography
has presented decreasing tend from 1998, 86.15% to 2008 61.19%, decreased 24.96%.
18. Family coverage as average per family decreased from 5.2 people in 1998 to 4.7 people in 2008 at
national level. This tendency of family coverage decreasing is due to the number of families
increasing in country and changing from extended family to nuclear family system.
19. The total participants in economic activities have 48.84% men and 51.16 % women in Cambodia.
Unemployment rate in Cambodia has presented the decreasing from 5.3% to 1.7%, from 1998 to
2008. Both workers who work for family without salary and workers work by their own asset are
about 83% of workers throughout the country which has been indicated that most of workers in
Cambodia are outside economic system. Anyway, population rate has divided works by sector;
72.3% work in first sector then 8.5 % work in the second sector and 19.2% work in the third sector.
20. Until 2010, following Cambodia socio-economic investigation, work-age population in age-group
15-64 years old increased to 1.3 million people from 2004 to 2010. Annual average is more than 3%.
Labour force rate in Cambodia is about 87% (84% men and 90% women). These rates have higher
level in rural area than in Phnom Penh and urban area.
21. Following international data, total unemployment rate in Cambodia has lowest level about 0.3% of
Labour force in 2010. In Phnom Penh as urban area, unemployment rate seem to be a little bit higher
than the rural area.
15 | Page UnofficialTranslation Table 1: Population and Labour force from age 15 to 64 years old divided by gender and by area in 2010
(numbers of population calculated in thousand and percent)
Labour force and sex
Cambodia
Phnom Penh
Other urban area
Other rural
area
Total population
13,958
1,363
1,436
11,158
Work-age population
8,853
981
946
6,926
Labour force
7,702
693
776
6,223
Both genders
87.0
70.7
82.0
90.0
Women
84.2
64.8
79.3
87.6
Men
90.0
76.9
85.3
92.5
Both genders
86.7
70.1
81.7
89.7
Women
84.0
64.3
78.9
87.5
Men
89.6
76.4
84.8
92.2
Both genders
0.3
0.8
0.5
0.3
Women
0.3
0.8
0.5
0.2
Men
0.4
0.7
0.5
0.4
Labour force rate participation
Employment rate
Unemployment rate
Source: socio-economic investigation in 2010
V.
Enterprises, Establishments and Workers
22. According to final result, enterprises census in Kingdom of Cambodia in 2011, there are 505,143
enterprises consist of, 676,263 total workers, among them 650,179 men equal to 38.8% and
1,026,084 women equal to 61.2%, therefore women are higher than men.
23. Comparing to the result of enterprises registration throughout country in 2009, total workers
increased 9.5% and annual growth rate prediction 4.54% and annual population growth rate
prediction 1.54%, so workers growth rate are higher level than population increasing. This growth
has presented that workers in the first sector have changed to second and third sector that are the
special section in the processing of national development.
16 | Page UnofficialTranslation Table 2: Number of workers divided to coverage of workers and gender
Gender of workers
Coverage of workers Both Genders
Men
Women
Both Gender
(workers)
Total 1,676,263
Men
Women
(percent)
650,179 1,026,084 100
38.8 61.2
1 222,126
54,849
13.3
3.3
10
2 352,438
142,415 210,023
21
8.5
12.5
3 139,131
60,746
78,385
8.3
3.6
4.7
4 83,500
41,565
41,935
5
2.5
2.5
5 53,730
28,986
24,744
3.2
1.7
1.5
6 39,654
22,169
17,585
2.4
1.3
1
7 29,078
16,737
12,341
1.7
1
0.7
8 22,560
13,057
9,503
1.3
0.8
0.6
9 18,342
10,606
7,736
1.1
0.6
0.5
10-19 106,188
62,939
43,249
6.3
3.8
2.6
20-29 99,719
57,107
42,612
5.9
3.4
2.5
50-99 55,353
31,697
23,656
3.3
1.9
1.4
100-499 110,359
47,996
62,363
6.6
2.9
3.7
500-999 89,906
21,792
65,114
5.2
1.3
3.9
37,518
219,661
15.3
2.2
13.1
More than 1000 257,179
167,277
Source: Enterprises census in Kingdom of Cambodia in 2011
24. A Number of enterprises consist of 01 to 02 workers; there are about 80% of total enterprises. The
number of enterprises consists of o1 worker, there are about 222,000 enterprises equal to 44%, and
02 workers about 176 enterprises equal to 34.9%.
25. The number of enterprises consist of more than or equal to 5 workers, there are 40,000 enterprises
equal to 7.8% consist of 879,000 total workers and the number of enterprises consist of more than or
equal to 10, there are 13,000 enterprises equal to 2.6% consist of 716,000 workers. Moreover,
enterprises consist of more than or equal to 100 workers, there are 787 enterprises equal to 0.2%
consist of 454,000 workers and enterprises consist more than or equal to 1,000 workers, there are
119 enterprises consist of 257,000 workers. Therefore, we can conclude that large enterprises join
17 | Page UnofficialTranslation small part in Kingdom of Cambodia. Anyway, economic development policy of the Royal
Government have been promoting and supporting to small enterprises to succeed.
26. If looking to number of enterprises divided by part of international standard sector rank: whole sale
and retail business, and automotive repair are the biggest part of international standard sector rank,
there are 298,000 enterprises equal to 57.2%. Then, there are 75,000 production enterprises equal to
13.8 %, there are 70,000 household and food services enterprises equal to 13.8 % and there are
33,000 enterprises for other service activities equal to 6.4%.
27. The number of enterprises throughout capital-province, Phnom Penh is the area that consists of the
most enterprises until 96,000 enterprises equal to 19%. Then, there are 56,000 enterprises equal to
11.1% in Kampong Cham province, 41,000 enterprises equal to 8% in Kondal province, 34,000
enterprises equal to 6.8% in Battambang province, 32,000 enterprises equal to 6.4% in Siem Reap
province and 32,000 enterprises equal to 6.3% in Takeo province. Thinking about workers in Phnom
Penh, there are 559,000 workers equal to 33.4% is a great number. Then, there are 151,000 workers
equal to 9% in Kondal province, 143,000 workers equal to 8.5% in Kampong Cham province,
94,000 workers equal to 5.6% in Siem Reap province and 85,000 workers equal to 5.1% in
Battambang province.
VI.
Cambodia Socio-economic situation
28. Since 2007, Cambodia socio-economic investigation was annually set up in order to provide the
major indicators about people living standard that covered many sectors such as: health care,
education, household, economic activities and other incidents. In this strategy raise only some
indicators that are the reference foundation relevant to the implementation of Social Security about
socio-economic investigation at the end of 2010.
i.
Health Situation
29. Following Cambodia socio-economic investigation in 2010 have presented that population about
19% have disease or injure. Among 21% of all women and 19% of men have disease or injure.
Thinking about actual numbers of Cambodia population approach to 2.7 million people have health
problem that is the higher rate in rural area than Phnom Penh or urban area.
30. Health problem has the highest level among old people from 60 years old, 38% are women and 32%
are men. Anyway, among age-group children (0-14) years old, health care seem to have similar rate
for men and women. For age-group from 15 to 60 years old, women have more health problem than
men.
18 | Page UnofficialTranslation 31. Among population that have health problem about 18%, have searched for treatment for one or more
than one times, which women have higher rate than men in all area throughout the country.
32. Medical care among both genders has 16.9% searching for public services, 32.7% searching for
private services, 48% treating by themselves and 2.4% treating by herbal treatment. These showed
that, people who have diseases injure or other health problems have treated by themselves for the
first treatment.
ii.
Sources of Income
33. Most of the families earn from their own activities, have about 65% equal to two third of total
income. Income from salary has about one third of total income. Incomes from their own activities
have increased 20.7% in 2010 compare to 2009. In Phnom Penh, incomes from their own activities
have contributed about 51% of total income and 15% decreasing compares to 2009. Getting support
on social Insurance or Insurance services, as like, general social cash benefits from Royal
Government still have a small number.
34. Income from agriculture sector is the important source of income for families in rural area and
source of income from non-agriculture sector is the important sources of income in Phnom Penh and
other urban in Cambodia. Income from agriculture sector has increased about 26.5% and income
from non-agriculture sector has about 16% in 2010 compare to 2009.
35. Families in urban area have increasing total income about 37% in 2010 compare to 2009, income
from salary or Labour wage about 29% of total income increasing 14%. Anyway, Families in rural
area have increasing total income about 24%, income from salary or Labour wage about 29% of total
income increasing 21%.
36. Family net income in Cambodia has 214 dollars as average per month in 2010 increased 19%
compare to 2009. Average net income for person 48 dollars per month increased 25%. Average net
income for person is different from city to rural; Phnom Penh is 2.8 times more than rural.
iii.
Family Expense
37. Monthly average consuming expense has about 1,122,000 riel per family and 266,000 riel for person
in 2010. Monthly average consuming expense has low growth between 2009 and 2010. For monthly
consuming expense per person have increased 5%. Numbers of consuming expenses have changed
by different area.
19 | Page UnofficialTranslation Table 3: Composition of consuming expense calculate as monthly average for each person in 2009 and
2010
Calculate in 1000 riel
Percent of total consuming expense
2009
2010
2009
2010
Food and soft drink
124
122
49
46
Hard drink and tobacco
6
5
2
2
Clothing and footwear
7
7
3
3
Household, water, electricity…
50
57
19
21
House furniture…
3
2
1
1
Medical care
19
21
8
8
Transportation
12
14
5
5
Telecommunication
5
5
2
2
Entertainment and culture
3
3
1
1
Education
5
7
2
3
Other goods
21
23
8
9
Composition
of Consuming expenses
Source: Cambodia socio-economic investigation in 2010
38. Composition of consuming expense for capita has different situation such as expense on food and
soft drink is nearly a haft of total consuming expense about 46%, but this number decrease 3 %
compare to 2009. In contrast, spending on household such as water, electricity and energy that are
the second important expense that has a bit increased 19% from 2009 to 21% in 2010. After
spending on eating and household demanding, spending on medical care is also in a big number, the
third about 8% of total expense.
VII.
The Employment Injury and Worker Health Situation
39. In Kingdom of Cambodia only in 2011, there are 505,143 enterprises, and 1,676,263 workers, which
enterprises consist of more than 8 workers, have 18,028 and 756,606 workers. For registrations in
The Employment Injury Insurance Scheme until 2013 have 6,107 enterprises and 847,175 workers.
Therefore, this extension has covered The Employment Injury Insurance Scheme for enterprises that
consist of workers more than 8, have 33.87% and 112.63% equal to 50% of total workers throughout
country equal to 11% of total Labour force and about 6% of total population without thinking of
annual growth rate.
20 | Page UnofficialTranslation 40. A long with this providing of the Employment Injury Insurance, we can know a lot of information
relating to worker situation, particularly, the Employment Injury and expense situation because these
services covered all from more than 08 workers throughout country comparing to number of
enterprises census in 2011.
41. Until the last 2013, the Employment Injury Insurance Scheme has registered 847,175 workers. There
are 600,000 workers equal to 70% of all workers in textile, garment, footwear sector, who have
registered. Among them women have higher number than 70%. For age-group from (18-28) years
old have higher number more than 58.08 % and age-group from (29-39) years old has 33.62%,
women have highly number. Therefore, we saw that most workers are women and in the age
between 18 to 39 years old.
42. Average wage of workers per capita is 575,000 riel. There are 14.1% of workers gain wage from (0350,000 riel), 59.33% gain (350,001-650,000 riel), 15.27% gain (650,001 -1,000,000 riel), 11.30%
gain more than 1,000,000.
43. Annual work injury situation has approximately more than 01% compare to numbers of workers who
have registered in the Employment Injury Insurance Scheme, so 100 workers have more than one
worker get work injury a year. In 2013, there are 16,775 workers get work injury (12,030 women)
have contributed 70%. Among all work injury 12,060 workers equal to 71.89% had injure at
workplace, 4.703 workers equal to 28% while commuting, and 12 workers less than 1% had
occupational disease. For level of injury, 15,440 workers equal to 92% had mild injury, 1,227
workers equal to 7.3% had severe injury and 96 workers equal to 0.57% died.
21 | Page UnofficialTranslation Table 4: The Employment Injury report (for enterprises, establishments consist of more than 8
workers
Numbers of
Years
registration
workers
The Employment Injury report (workers)
Total
Women
Workplace
Commuting
Injury
injury
Occupational disease
2009
387,046
3,553
2,878
0
2010
594,686
7,611
5,878
5,099
2,512
0
2011
674,217
12,571
9,734
9,006
3,565
0
2012
768,134
14,223
10,709
10,573
3,642
18
2013
847,175
16,775
12,030
12,060
4,703
12
Source: Annual report of National Social Security Fund
44. Besides work injury, there are also non-work injury more than 2% and unconscious case more than
5% of total work injury and other injury that is not work injury, relating to health problem that
should be concerned and reported every year.
45. Depending on foundation of providing benefits to workers in 2013, there are 15,059 workers, 6,926
million riel expense and about 459,000 riel expense as average per capita. There are 8,245 workers
and 5,254 million riel expense equal to 76% of total expense for medical care benefits. If thinking as
average expense for victim treatment per capita spends about 637,000 riel. Therefore, workers who
had work injury need to spend more than 600,000 riel for treatment that was the responsible of
National Social Security Fund.
22 | Page UnofficialTranslation CHAPTER II
JUDICIAL FRAMEWORK AND STRATEGIES
23 | Page UnofficialTranslation Chapter II
Judicial Framework and Strategies
I.
Judicial Framework
i.
National Framework
46. Constitution of the Kingdom of Cambodia in 1993 is the National Supreme Law and the provisions
of social protection for persons regardless of all kinds of discrimination including rights to get the
Social Security Scheme and other social benefits. This Law has set up special provisions for Social
Security in-systematic economic sector for workers.
47. Chapter III, Rights and duties of Cambodian people, Article 36, paragraph 4 “Cambodian people
both genders have rights to obtain social Insurance and economic benefits that have been set up in
the Law”. Chapter VI, Education, Culture and Social Affair, Article 57 “The state has set up to have
the Social Security Scheme for workers”.
48. Labour Law in 1997: this Law covered all vocational communication cause from work contract
between employers and employees to ensure the better working conditions and keep harmonization
in vocational communication, safety and health strengthening at workplace. After Constitution,
Labour Law is the foundation of establishment of Law on Social Security for persons defined by the
provisions of the Labour Law.
49. This Law has clearly defined about work injury definitions(2), employers are in charge of work injury
that happened on workers for medical Insurance, providing allowance and other social benefits as set
in Chapter 9 about Work Injury, Article (248-257)
2
Work injury: an accident is considered to be employment injury : ‐
Accident inflected on the body of the worker, regardless of the cause, if it happens to a worker working or during the working hours, whether or not the worker was fault; it is the accident inflicted on the body of the worker or an apprentice with or without wage, who is working in whatever capacity or whatever place for an employer or manage of an enterprise. ‐
Equally, accidents happening to the worker during the direct commute from his residence to the work place and home are also considered to be employment injury as long as the trip was not interrupted nor detour made for a personal or non‐work‐related reason ‐
Occupational disease as stated in the law considered as employment injury and gains the same repair. 24 | Page UnofficialTranslation 50. Anyway, this Law also has defined that the Employment Injury Insurance under the general Scheme
which has been being implemented by National Social Security Fund.
51. Law on The Social Security Scheme for persons defined by the provisions of Labour Law in
2002: aim to set up the Social Security Scheme for persons defined by the provisions of Labour Law
in Kingdom of Cambodia comprise:
1. The Pension Scheme is in charge of providing old-age benefits, invalidity (3), and death.
2. The Employment Injury Scheme is in charge of providing work injury and occupational
disease4.
For other Schemes will be prescribed by sub-degree depends on real situation and national
economy.
52. Sub-Degree on the establishment of National Social Security Fund: established institution of
Public Administration with mission of serving public services in social section called “National
Social Security Fund” has its acronym “NSSF” is the technically under the Ministry of Labour and
Vocational Training and financially under Ministry of Economy and Finance.
53. NSSF has duty to manage the Social Security Scheme in compliance with the Law on the Social
Security Scheme for persons defined by the provisions of the Labour Law on providing benefits (5)
and gathering contributions
(6)
from members, rehabilitation for having health care services and
social affair as the benefits for its members and cooperate with involving organization to raise
awareness on how to prevent work injury and occupational diseases and take action on technical
security and work hygiene.
54. There are not only above frameworks, but there also other judicial frameworks such as: interministry statements, declarations and many decisions relate to the process of National Social
Security Fund in accordance with the Law on the Social Security Schemes for persons defined by the
provisions of the Labour Law.
3
Invalidity: premature worn state, whether or physical, before the age of 55 that cause of loss of earning capacity. 4
Occupational disease: the disease that cause from work employment regarding to physical work, exposure to toxic substances and other employment performs in insalubrious conditions or areas in which cause various disease. 5
Benefits: is a kind, cash benefits or services that providing to NSSF members when they are old, invalidity and employment injury. 6
Contributions: is the money that members and employers contribute to National Social Security Fund through law as the benefits to pay for workers. 25 | Page UnofficialTranslation ii. International Framework
55. Global declaration on Human Right: is the foundation of human right that have been approved by
the conference of United Nation in December, 10, 1994 for all persons to have right to participate in
social activities, get prevention and other benefits from society equally without all kind of
discrimination.
56. Article 22 “ Persons in the status of social members have right for Social Security, which have been
set up for persons to satisfy with their right for economy, society and culture that is the necessarily
for dignity and free development of individual characteristic through national afford and
international cooperation depends on preparation and resources of the each state.
57. Article 25 “ Persons have right to obtain properly living condition to support their health welfare and
family like clothing, settle, heath care, other social services and social protection in case they are
unemployment, disease, disability, widow or widower, old or no ability to earn that these losing is
not cause from individual willing.
58. Philadelphia declaration in 1944, focused mainly on direction and purpose of International Labour
Organization (ILO), which has noticed the duty of this organization for nation for world program
that was achieved:
-
Strengthening the method of Social Security to provide the foundation of income in need of
widely prevention, treatment and welfare.
-
Life prevention and health of workers in all professional
-
Providing medical care for women and children.
59. ASEAN: aim to promote the joining development for all sectors in member states to achieve one
ASEAN community, one identity and one vision. For this Social Security sector, this community
was set up declarations, join-statements and other plans for cooperation in region.
60. ASEAN plan in 2015 focus on three pillars: first, Political-Security Community, second Economic
Community, and third, Socio-Cultural Community, which social protection was raised as the priority
and merged to the third pillar, Socio-Cultural Community to organize social safety nets system and
prevent negative impacts of integration and Globalization through enhancing experience exchange in
Social Security system and developing Social Security standard in member countries.
61. Declaration on ASEAN Human Rights in November, 19,2012 have more commitment on Global
Declaration on Human Right, constitution of United Nation, Wiyen declaration and program of
26 | Page UnofficialTranslation activities and other international human right regulations, which ASEAN member countries as state
party. In Joint-Guideline 30.1 “All persons have right on Social Security including social Insurance
to help them ensure the way to live with dignity and property”.
62. Joint statements of Labour Ministers during ASEAN plus three summits, seventh in May, 11, 2012
in Phnom Penh, Cambodia between ASEAN Labour Ministers and parties from China Republic,
Japan and Korea Republic for cooperation and opinion exchange, which focus on major problem in
order to promote social protection and skill development.
63. Besides above foundations, there are some foundations relating to Social Security that ASEAN
member countries have agreed such as: ASEAN action plan on Social Safety Nets, Bali Declaration
on the enhancement the role and participation of the person with disability in ASEAN Community
and every ASEAN Labour Ministers Summit have almost discussed about quality development of
Labour force and providing Social Security Insurance to workers.
64. ASEAN Social Security Association (ASSA): is non-government organization that was set up to
provide platform to members for opinion and experience exchange on Social Security. Members in
this Community including all Social Security institutions in ASEAN member countries, and National
Social Security Fund is also the member. The main purposes of this Community are to:
-
Enhance the development of Social Security sector in region through the purpose of Law and
regulations of member countries.
-
Enhance cooperation in region for all section of Social Security activities.
-
Exchange experiences and information on Social Security.
-
Work in cooperation with other Social Security institution in the East Asia with other Social
Security organizations around the world.
-
Cooperate in prevention, enhancement and development of the Social Security Scheme
through training, workshop, and discussion.
65. Convention102 of International Labour Organization have determined the project on the important
of Social Security foundation guidelines that all Social Security systems have been promoted to
widely develop. Convention 102 is the important foundation convention of Social Security for all
member countries of ILO that represent for international remarkable and for the symbol that played
an important role to complete the right on Social Security defined by the Law on the International
27 | Page UnofficialTranslation Human Rights. It is the only one international convention that determined on the dimension and nine
minimum benefits of Social Security.
66. Besides these, there are other regulations that related to Social Security, which were developed and
organized throughout discussion and global noticeable that Social Security is the basic right in
society that all persons need to obtain.
II.
-
International Treaty on Economy, Society and Culture Right
-
Convention on Abolishment of Racism
-
Convention on the Right of Disability
-
Convention 121 on Work Injury Benefits
-
Convention 128 on Invalidity, Old-Age and Survivor Benefits
-
Convention 130 on Medical Care and Disease Benefits
Strategy Framework
i.
Rectangular Strategy Phase III
67. Rectangular Strategy Phase III is socio-economic policy agenda of policy program for section 5 of
Assembly, Royal Government of Cambodia for growth, employment, equity and efficiency focus
on agriculture sectors promotion, physical infrastructure sector development, private sector and
employment development, capacity building and human resources development throughout the core
of good governance fighting against corruption, Law and justice system reform, public
administration reform, and arm force reform including coverage environment of peace, policy
stability , security and social order, macro-economic environment and favorable financial and
environmental sustainability partnership in development and Cambodia integration to the region and
world more deeply.
68. In this strategy, Royal Government of Cambodia aims to promote social intervention through
enhancement Good Governance, work development and providing social safety nets to all persons,
civil servants and workers “Rectangular 4 capacity building and human resources development,
angle 3 social protection system development” has presented about clearly willing of the Royal
Government to eliminate poverty, to promote social stability and harmonization of people.
28 | Page UnofficialTranslation Figure 2: Diagram of Rectangular strategy phase III
Source: Rectangular Strategy phase III
ii.
National Strategic Development Plan 2014-2018
69. National Strategic Development Plan 2014-2018 is the roadmap for implementing Rectangular
Strategy phase III. This plan has been set up via clearly method by setting responsible Ministry to
implement all priority policies in each angle of Rectangular Strategy Phase III and determined about
clearly activities and evaluation price to implement all priority policies.
70. In this strategy, clearly mentioned about policy as the priority of the Royal Government in Section
IV, in which social protection development was set in capacity building and human resource
development. According to this basic, Royal Government will continue to strengthen social
protection system to be intertwined and harmonized to ensure continuity and efficiency that covered
29 | Page UnofficialTranslation all public and private sector including clearly duties division between policies, judicial regulations
and cooperation.
71. To implement priority policy of strengthening social protection, this strategy also raise up some
priority to enhance efficiency for providing social services, to enhance Social Security system and to
strengthen institution capacity. According to this priority, some clearly policies was asked in
promotion of family welfare and society, development of children and youth welfare, welfare
enhancement of disability, old-age, veterans and establishment of Social Security for persons and
enhancement institution capacity and strengthening partnership.
iii.
National Social Protection for The poor and Vulnerable (2011-2015)
72. This strategy has been coordinated and organized by Council for Agricultural and Rural
Development that was participated by involving sectors such as: National and Sub-National of
Government representatives, Civil Society Representative and other Development Partnership.
National Social Protection Strategy for the poor and vulnerable was organized to implement priority
activities that set in Rectangular Strategy and National strategic development plan 2009-2013 and to
complete the policies, plans and all strategies of relevant Ministries direct or indirect for social
protection.
73. This strategy is widely and has including all social protection systems as the benefits for the poor
and vulnerable and has determined the important policy toward poverty elimination by raising about
the priority of social protection of the Royal Government about the poor, vulnerable situation, other
social protection policies and social protection strategy of Cambodia “Chapter II, Social Protection is
the first priority of Royal Government of Cambodia”
30 | Page UnofficialTranslation Figure 2: Processing toward social protection more deeply
Source: National Social Protection Strategy for The poor and Vulnerable ( )
iv. Financial Development Strategy (2011-2020)
74. Financial Development Strategy in 2011-2013 has its acronym “FSDS 2011-2020” is the present
strategic document to continue the development of the strong financial system and depending on
marketing policy for gathering and dividing resource effectively focus on the participation to
economic growth sustainability. This strategy document has been coordinated strategy and the cycle
of preparation other sub-sector action plan in accordance with long-term vision for all financial
sector. Anyway, it also focuses on in need of financial integration in ASEAN region on behalf of
Cambodia as the member in Economic ASEAN Community.
75. In Chapter III, about financial sector that is not the bank raised about pension Insurance Scheme and
marketing share, for the Pension Scheme, the Royal Government established the National Social
Security Fund for Civil Servants, Veterans and handicap fund that all sector covered by the Ministry
of Social Affair, Veterans and Youth Rehabilitation, which have been being implemented for public
sector and this Ministry have also been preparing the draft on the Social Security for persons in
Kingdom of Cambodia.
31 | Page UnofficialTranslation 76. The Pension Scheme for persons defined by the Law on the Social Security for persons defined by
the provisions of the Labour Law that have been implemented by the National Social Security Fund,
which is technically under the Ministry of Labour and Vocational Training, currently have been
implementing The Employment Injury Insurance Scheme.
77. On the other hand, the Ministry of Economy and Finance is preparing the Law on Insurance that also
have volunteer pension from private sector.
v.
Strategic Plan of Labour and Vocational Training Development 2014-2018 of the Ministry of
Labour and Vocational Training
78. The Ministry of Labour and Vocational Training has actively afforded implemented policy program
of the Royal Government, achieved proudly result and have been preparing to develop more work in
compliance with Rectangular Strategy Phase III throughout issuing the Strategic Plan of Labour and
Vocational Training Development 2014-2018 in work development condition and occupational
communication harmonization, technical and vocational training development, employment and
occupational development, the Social Security Schemes for persons defined by the provisions of the
Labour Law development and Good Governance strengthening.
79. Also, the Social Security Schemes for persons defined by the provisions of the Labour Law issued
the forth priority strategy such as strengthening and extending the implementation of the
Employment Injury Insurance, organizing the process of the Health Insurance Scheme and pushing
the preparation to process the Pension Scheme. That is, to present clearly policy of Ministry to
ensure the enhancement of better working conditions and keep for harmonization in occupational
communication.
32 | Page UnofficialTranslation CHAPTER III
CAMBODIA SOCIAL SECURITY SECTOR
33 | Page UnofficialTranslation Chapter III
Cambodia Social Security Sector
80. Situation of Social Security Sector in Cambodia is remarkable progressive in the last many years by
the Royal Government of Cambodia issued some strategic plan for social protection very widely and
enhancing
people living standard to be better toward poverty reduction
and social stability
enhancement including Rectangular Strategy Phase I, II and III for growth, employment, equity and
efficiency in Cambodia, National strategic plan development, social protection strategy for the poor
and vulnerable (2011-2015) and financial sector development strategy 2011-2020. Besides the above
strategies, there are also judicial regulations and some strategic development was continuously set up
to providing Social Security services to people along with progressively situation of National
Economy. Social Security Sector in Cambodia including the Social Security Scheme for persons
defined by the provisions of the Labour Law, the Social Security Scheme for Civil Servants,
Veterans and Disabilities, Social Safety Nets for all persons focus on the poor and vulnerable and
some other Social Security services both contributory and non-contributory and Social Security
Insurance from private sector comply with Insurance Law.
Figure 3: the extension of NSPS focus on the Poor and vulnerable
Source: National Social Protection Strategy for the Poor and Vulnerable
34 | Page UnofficialTranslation I.
The Social Security Schemes for persons defined by the provisions of the Labour Law
81. Social Security work in private sector implemented by NSSF. NSSF has mission to serve the public
services in social section and liability for the Social Security Schemes pursuant to the Law on the Social
Security Schemes for persons covered by the provisions of the Labour Law.
82. NSSF has implemented the first step, the Employment Injury Insurance Scheme, until the end of
2013, which has enlarged the extension in 24 provinces nationwide, registered 6.107 enterprises
consisting of 847,175 workers, and provided the Employment Injury Insurance Scheme to over 50,000
workers. NSSF will also plan to implement the second step, the Health Insurance Scheme in 2014, and
the third step, the Pension Scheme in 2015.
II.
The Social Security Schemes for civil servants, veterans, and disabilities
83. Ministry of Social Affair, Veteran, and Youth Rehabilitation is liable for developing and organizing
the Social Security Schemes for the Civil Servants, Veterans, and Handicap Fund. The Civil Servants are
under the liability of NSSF for civil servants (NSSF-C) pursuant to the Royal Decree on the Social
Security Schemes for Civil Servants, which the Royal Decree aimed at prescribing the Social Security
Schemes, the implementing institution, and fund for supporting the Social Security Schemes for the civil
servants covered by the provisions of the Law on common statute of civil servants of the Kingdom of
Cambodia.
84. The Social Security Schemes for the Civil Servants focus on the retirement benefit, earning disability,
maternity, work injury, death, and survivors. Until 2012, there were 38,943 retired persons and 3,711
earning disable persons who have been gaining the Pension Scheme.
85. The veterans are under the liability of National Fund for Veterans (NFV) on providing the Social
Security Schemes for the veterans and their families until the end of 2012, which there were all kinds of
veterans and their families that gained the Social Security Schemes from the state, which there were
93,014 families, consisting of 28,157 families of the disable, 39,393 families of the national devotee,
4,346 families of the dead person, 19,396 families of the retired person, 1,722 families of the invalid
person, and 214,641 families of the survivor. The Royal Government spends 12,102,311,186 Riel a
month from implementing this Scheme.
86. This Ministry is also liable for the management of handicap fund in accordance with the sub-decree
on the preparation and the function of handicap fund (HF), which is a public administration
35 | Page UnofficialTranslation establishment, with a view to contributing to promote the disablement sector better. It is sponsored by the
partnership organization program. Labour Rehabilitation Center has provided all kinds of Labour
rehabilitation services, which has 51,753 persons, including prosthesis rehabilitation service: 20,821
persons, and medical rehabilitation service: 30,932 persons.
III. Social Security Nets for the Poor and Vulnerable
87. The Social Security nets for the poor and vulnerable people have contributed to provide the service
from Ministries, development partnerships, organizations, and the stakeholders for providing the social
prevention for all citizens to gain the nutrition, medical care, technical and vocational training, and
prevention and intervention from the society when facing other injuries with a view to reaching the
poverty alleviation and promoting the social stability.
88. The Royal Government of Cambodia has been paying high attention to social health prevention. In
2012, the poor people were prevented by some mechanism of health service provision including the
promotion of health equity fund service (HEF) and reproduction health cards, which this mechanism was
sponsored by the national budget and the partnership fund. Some people have been prevented by
community based health Insurance (CBHI), which is supported by the contribution in advance from the
members. The Insurance stands on the voluntary guideline, the budget from the partnerships, and equity
fund program have covered the people living under the poverty line, who are about 78%.
89. Service Payment Incentive is being implemented in the public health facilities with a view to promote
the consumption of the poor people. In case of service payment incentive and service cost decrease
consumed by the poor people, which is 2,112,973 cases, equal to 9.4 million dollars for service payment
incentive in 2012.
90. Equity fund has been implementing in 370 health centers equal to 36% of the total of health centers
and 64 hospitals equal to 70% of the total of 91 hospitals in 58 operating districts among 79 operating
districts nationwide. The equity fund is supported by the health supply program of the second step
(counterpart of the government and development partnerships), which has the total of consumers:
1,170,951 cases, and equity fund is sponsored by the national budget, which has the total of consumers:
42,792 cases.
91. The reproduction health project for the poor women was implemented in January 2011 in 9 operating
districts in 3 provinces. This project is consumed by the poor women, which has 36,299 cases in 2012.
36 | Page UnofficialTranslation 92. Community health Insurance project is supported by the contribution of the members based on the
voluntary guideline. There are 19 community health Insurance projects, which are being implemented in
11 provinces and Phnom Penh by signing the contract to provide the service with 179 health centers and
13 raffle hospitals for 166,663 project members.
IV. The Social Security Insurance in accordance with the Insurance Law
93. The Royal Government of Cambodia has paid high attention to continue promoting and developing
the Insurance in Cambodia through the mechanism of reformation of Insurance Law, and pushing all
Insurance companies to analyze thoroughly, and manage the injury effectively. This Insurance has
contributed vitally in developing the country and promoting the Social Security by completing more to
the Insurance sector under the liability of the state that doesn’t yet provide the Insurance service to the
citizen broadly and covers the whole country.
94. Insurance Law was promulgated in 2000, which the Insurance is used in this Law aimed at signing
the contract of any commercial Insurance. In this Law, you shall ensure to pay the Insurance premium7 to
the Insurance company, and the Insurance company shall provide the compensation for the destruction,
property loss resulting from the accident, or pay the compensation for the Insurance of death, injury,
handicap, and disease, or when any person reaches to any due course that both parties has agreed as set
forth in the Insurance contract.
95. The general Insurance sector in Cambodia has contributed 0.23% of the gross domestic product. The
income of annual Insurance premium of this sector has the remarkable growth, which increase about 20%
annually. This figure shows the significant opportunity in contributing to develop the financial sector,
and meeting the demand of the citizen and the Cambodian economy in the future.
96. In 2011, there were 11 operators gaining the license from Ministry of Economy and Finance, which
consist of 6 general Insurance companies, 1 continuous Insurance company, and 2 small-scale Insurance
companies, 1 Insurance commission company, and 2 Insurance agencies that have been operating in the
Insurance market in Cambodia.
97. The Insurance sector had the stable growth between 2010 and 2011. The average level was over 20%
a year, which the income of Insurance premium increased from 24,755,038.27 dollars in 2010 to
30,210,253 dollars in 2011. Partly, the products of worker injury Insurance had decreased in 7.98%,
7
Insurance premium: the amount of money has to be paid to the insurance company by the date of the contract of the insurance
company.
37 | Page UnofficialTranslation which this decrease was able to result from the implementation of employment Insurance Scheme borne
by NSSF.
Table 5: the income of the whole Insurance premium in general Insurance companies
Kind of Product
ACLEDA
CAMINCO
Campu-
Cambodia
Lottery
-Vietnam
Forte
Infinity
Total
Car
683,430
1,921,254
425,333
278,133
1,588,667
850,193
5,743,712
Fire
952,026
275,478
1,924,284
299,459
2,907,331
1,354,642
7,715,022
Ship
30,005
24,417
79,529
70,079
343,076
50,013
597,119
Architecture
1,405,040
44,949
227,474
102,557
852,030
1,170,868
3,802,918
Work injury
52,117
4,154
0
0
0
0
56,271
Individual injury
307,015
146,459
253,723
37,707
1,132,704
4,540,223
2,331,630
Health
240,796
20,452
152,978
124,656
1,240,924
2,572,292
4,352,097
Other
1,196,183
10,968
1,149,028
1,285,032
1,654,622
320,277
5,611,485
Total
4,196,183
2,448,130
4,212,349
2,197,624
9,719,354
6,777,307
30,210,253
Source: Insurance report in 2011
98. All operators, which gained the license from the Ministry of Economy and Finance, provided the
products of the major Insurance to the fire truck, ship, architecture, work injury, individual health injury,
and other products. Moreover, until 2012, there were 2 operators have been providing the life Insurance
service in Cambodia.
38 | Page UnofficialTranslation CHAPTER 4
SOCIAL SECURITY SCHEMES
FOR PERSONS DEFINED BY THE PROVISIONS
OF THE LABOUR LAW
39 | Page UnofficialTranslation CHAPTER 4
The Social Security Schemes for persons defined by
the Provisions of the Labour Law
99. The Social Security Schemes for persons defined by the provisions of the Labour Law, which has
been implemented by National Social Security Fund (NSSF), in accordance with the Law on the Social
Security Schemes for persons covered by the provisions of the Labour Law. This Law aims at
establishing the Social Security Schemes for persons are under the provisions of the Labour Law in the
territory of the Kingdom of Cambodia including: pension, the Employment Injury, and other Schemes in
line with the actual of the national economy.
I. The Employment Injury Insurance Scheme
i. General Situation
100. The Employment Injury Insurance Scheme (work injury) has been implemented in November, 2008.
This Scheme is the liability of all workers determined by the Law on the Social Security Schemes for
persons defined by the provisions of the Labour Law. The Employment Injury Insurance Scheme covers
accident at workplace or during working, commuting accident, and occupational diseases.
101. In the first stage of the implementation of employment Insurance policy for the enterprises or
establishments, employing 8 workers or more, shall register and pay contribution for their workers to the
national Social Security fund. The contribution rate equals 0.8% of the total wage of workers. The
contribution is borne by the employer without deducting the wage of workers.
102. All workers of the enterprises or establishments, have registered in the National Social Security
Fund, are eligible to have the Employment Injury benefit when the persons concerned suffer work injury.
The benefits of the Employment Injury consist of providing emergency service, medical treatment and
care, daily allowance for the temporary disability8, benefit of the permanent disability9, incidental
Daily allowance for the temporary disability: shall be granted from the second day following the date of the accident
suffering the work injury that this allowance equals 70% of daily average wage. 8
9
Benefit of the permanent disability: shall be provided to the workers suffering the work injury to cause permanent disability
less than 20%, are eligible to enjoy allowance and incurred more than 20%, are eligible to have pension for the permanent
disability.
40 | Page UnofficialTranslation allowance for caretaker of the victim10, funeral allowance11, survivors’ benefit12, and rehabilitation
service13
ii. Achievements
103. The Employment Injury Insurance Scheme has been extended in 24 provinces nationwide, which
has been registered 6,107 enterprises consisting of 852,240 workers and provided the Employment Injury
benefits to over 50,000 members until the end of 2013. This Scheme is also provided the emergency call,
1286 (Hot-Line) and signed the contract with the hospitals and private medical institutions, which are 65,
with the aim of enabling the workers suffering the work injury to gain the emergency and medical care
services periodically.
104. In the circumstance of the world suffering the global economic crisis, the Royal Governments of
Cambodia have assisted to relieve the entrepreneurs in the garment and footwear sector, which use a
plenty number of labour force, by reducing the contribution rate of the Employment Injury Insurance
Scheme from 0.8% to 0.5% in a period of 2 years (2009-2010). Partly, 0.3% of contribution is borne by
the state in a period of 2 years, which the state shall contribute 8,717,155,459 Riel rather than garment
and footwear enterprises.
105. From 2011 onward, in case of the workers’ faintness in garment and footwear sector in some
capital-province, with a view to dealing with this matter, NSSF collaborated with the Ministry of Labour
and Vocational Training to establish the investigation and prevention committee for worker’s faintness at
enterprises (IPCWFE) that was liable for investigating the cause of worker’s faintness, took emergency
actions, and coordinated with the hospital and relevant authorities in order to enable the victims to gain
the emergency service. Through this committee, until 2013, there were over 4,000 fainted workers that
gained the emergency service and 176 factories consisting of 38,817 workers were trained about work
statutes, hygiene conditions, work security, and faintness prevention.
106. In case of the commuting accident, there were about 20% of the annual accident that this problem is
also impact on public order and the burden increase of the entire Social Security. In response to this
10
Incidental allowance for caretaker of victim: workers, suffering the work injury to cause the permanent disability, are
required a caretaker that is eligible to gain the incidental allowance equals 50% of the pension of victim.
Funeral allowance: in case of the employment injury resulting in death, survivors of the victim shall be granted the funeral
pension, 4,000,000 Riel, for the funeral preparation.
12
Survivors’ benefit: the pension shall be granted to the beneficiaries of the victim suffered the work injury resulting in death.
The beneficiary has husband or wife, children, parents, or ageing persons. The beneficiary who is a spouse of the victim must
have a marriage license certificate, and this entitlement will be abolished when the spouse remarries. 11
13
Rehabilitation service: workers suffered the work injury and caused the permanent disability, are eligible to have prosthesis
limbs, work rehabilitation service, and vocational retraining.
41 | Page UnofficialTranslation problem, road traffic safety team protection for workers (RTSTPW) participating from administration
members and representatives of civil organizations which was established in purpose of hindering the
possible road traffic accident when the workers commute. In a period of 1 year of 2013, the teamwork
have organized 24 times for meeting of raising awareness on preventing the traffic accident from 172
factories consisting of 4,747 participants as drivers for transporting the workers and the workers’
representative.
107. To be ready to join in ASEAN association in 2015 and strengthen the international cooperation with
the regional Social Security entity, NSSF participated in ASEAN Social Security Association (ASSA),
signed the Memorandum of Understanding with Korea Worker’s Compensation and Welfare service
(COMWEL), signed the joint Prakas of participation as the member of Asian Worker Compensation
Forum (AWCF) in order to exchange new work experiences, develop knowledge of Social Security
sector, and integrate the Cambodian Social Security in region.
iii. Challenges
108. In the context of Cambodia, the Employment Injury Insurance Scheme has just been implemented at
first, which encountered many difficulties in view of the number of employers did not understand
precisely the Law on the procedure and formality of implementation of the Employment Injury Insurance
Scheme policy, particularly registration and contribution payment were conducted by IT system. It has
difficulty for small-scale enterprises without enough human resource.
109. The implementation of some employers’ liability is not better related to registration in the National
Social Security Fund, late payment of contribution, hiding numbers of worker, changing enterprises’
name or enterprises’ owner, and providing late the information of work injury. These are the difficulties
to investigate the cause of work injury and provide the benefits late to the victim.
110. The knowledge of workers is limited, the benefit claim to non-work injury, no marriage license
certificate, falsification of marriage license certificate, or making the marriage license certificate after
death. Some workers don’t have inaccurate identity (borrowing other’s name or using unusual
documents) to be eligible to have the treatment from the hospital without signing the contract with NSSF
or use the service wrongly, and will be irresponsible for the compensation of medical treatment for nonwork injury.
42 | Page UnofficialTranslation 111. The quality of medical service provision is limited. Some hospitals and medical institutions don’t
pay attention to the victim out of their best. There is exaggeration or addition of service cost, and
unsuitable behavior of the practitioner with the victim.
112. The implementation of the first step still has some challenges involved in establishment’s capacity,
limited capacity of some officials, unsmooth data management system (need to be reformed), and the late
provision of service accidentally. These challenges have interaction and some influences on providing
the benefits to the victim.
iv. Future Plan
113. To extend the implementation boundary of the Employment Injury Insurance Scheme: with a view to
enabling the persons defined by the provisions of the Labour Law to gain the good service widely in
response to the actual demand and growth of national economy.
114. To strengthen and develop the Employment Injury Insurance Scheme: in purpose of ensuring to
implement the Law in force, the implementation of the Employment Injury Insurance Scheme policy, the
more effective management of IT in line with the international standards, and the growth of members and
employment coverage.
115. To take measures on preventing the work injury: with the aim of avoiding or cutting down the work
injury of the workers through preparing the actions to prevent, hinder, and provide the emergency in case
of the work injury, conducting the workshop and the meeting, publishing and explaining, taking actions
on the Social Security and hygiene, registering directly and coordinating the work injury of the victim to
gain the emergency service.
116. To provide rehabilitation service: workers, the member of NSSF, suffering the work injury resulting
in the permanent disability shall be granted the rehabilitation, both metal and physical, with a view to
ensuring the possibility of the complete participation and equality of the victim in other social activities.
II. The Health Insurance Scheme
i. General Situation
117. The Health Insurance Scheme for the workers is issued in Rectangular Strategy Phase III of the
Royal Government of Cambodia, which will be organized to implement in 2014. Meanwhile, judicial
regulation, procedure, and some employment formalities as well as benefit provision, registration,
contribution collection, payment mechanism of health service, and some formalities of implementation
43 | Page UnofficialTranslation are being organized with the aims of implementing the Health Insurance Scheme successfully and
making the workers trust in the NSSF.
118. In line with this commitment, on behalf of Cambodia as the ASEAN member and readiness of
ASEAN integration in 2015, establishing the Health Insurance Scheme plays a vital role in participating
to succeed the third pillar, ASEAN Social-Cultural Community, with a view to organizing the Social
Security Nets and preventing from the negative impact of integration and globalization. Most of ASEAN
member states have been implementing the Health Insurance Scheme, so Cambodia shall prepare this
Scheme in order to reduce the gap of gaining the Social Security Nets between ASEAN member states
and encourage the domestic labour force to contribute and increase the productivity and deduction of
abroad immigration.
119. In connection with the situation of workers over the past years, there was the faintness of workers at
enterprises or establishments in some capital-provinces in 2013. There was 4% of worker’s faintness of
the total of work injury. Most of these cases were found in terms of the workers’ health problem and diet,
especially shortage of hygiene in living, saving, and endurance not to get medical check-up in view of the
expensive medical service.
120. Besides the faintness, there were also other employment injuries, which are non-work injury, went
to get treatment service from the contracted hospital as well as reported and not reported to NSSF related
to the health problem in the concerned situation.
121. These situations affected so much the living standard of workers as victim that had responsibility for
paying their own treatment and it will influence more and more provided that there are the accidents or
health problems until disability or death to the family of the victims and the whole society. That is the
burden of caretaker, husband and wife, children, or ageing persons.
ii. Achievements
122. The Royal Government of Cambodia strived actively to deal with the health problem of the workers
so that health Insurance service was provided in the accurate systematic section. Since 1997, through the
presence of the Labour Law, all enterprises and establishments was required to have rescue room or
infirmary in order to prepare the medical rescue and first-aid for their own workers.
123. In 2009, the Royal Government allowed Group de Recherche et Déchanges Technologiques
(GRET) of French to implement health Insurance project (HIP) that is the partnership with Ministry of
44 | Page UnofficialTranslation Labour and Vocational Training and Garment Manufacturers Association in Cambodia (GMAC) to be
sponsored by Agence Franciase de Development (AFD) to begin the implementation of the pilot project
on the health Insurance of garment factory workers.
124. Since 2011, the incident of worker’s faintness occurred in some garment and footwear factories,
which is involved in the major of the workers’ health problem. By seeing these problems, Samdach
Akka Moha Sena Padei Techo Hun Sen, the Prime Minister of the Kingdom of Cambodia approved
on 27 August, 2011 to organize the process of the Health Insurance Scheme with a view to promote the
health of workers.
125. In compliance with the above approval, NSSF strived actively to research and organize the formality
and the procedure in order to proceed the Health Insurance Scheme by making one teamwork. There
were many officials who were sent to join the training course, study visit, and workshop both national
and international levels for many times. NSSF prepared the judicial regulation and fruitful
implementation mechanism.
126. In the objective of implementing this Scheme effectively and continually, the participation of the
relevant experts on analysis and financial management are inevitable. Fundamentally, NSSF has
collaborated with International Labour Organization (ILO) and German International Cooperation (GIZ)
to organize mechanism, analysis, and assessment of expenditure and project implementation that
succeeded the results fruitfully and subsequently.
127. Until December 2011, Ministry of Labour and Vocational Training, Garment Manufacturers
Association in Cambodia (GMAC), Group de Recherche et Déchanges Technologiques (GRET), and
National Social Security Fund (NSSF) acted as witness and reached to sign the memorandum of
understanding on the voluntary social health prevention in garment enterprises or establishments in the
Kingdom of Cambodia with a view to cooperating between all parties and recognizing health Insurance
project (HIP) that this project will assist to implement the Health Insurance Project of NSSF.
128. With a view to fulfilling the Memorandum of Understanding in 2011 in July 2012, all parties added
one party as the Ministry of Health, which signed the Memorandum of Understanding on the support of
social health prevention in Cambodia. The Ministry of Labour and Vocation Training through NSSF
provided the counterpart to the members’ treatment payment of the Health Insurance Project, which
totals 30,000 € for expense until 30 September, 2013.
45 | Page UnofficialTranslation 129. On 13 May, 2013, Governing Body of National Social Security Fund decided in unanimity on the
preparation of process of the Health Insurance Schemes (SHI Roadmap) and agreed under the tutelage of
both Ministries in order to put in health Insurance Project (HIP) at the end of September 2013 to stay
directly under the NSSF. Next, on October 2013, HIP was transferred this project to be directly under the
NSSF, which was required to continue the process of old management system of HIP until Insurance
system starts to be implemented.
130. The result of these efforts, HIP consisting of 11 factories and 7,200 workers was transferred to be
directly under the NSSF on October 2013 and has been proceeding successfully.
iii. Challenges
131. The Health Insurance Scheme is compulsory and a new Scheme in Cambodia. This Scheme is more
difficult than the Employment Injury Insurance Scheme, which involves vitally on the capacity of
officials and staff; particularly there are not adequate medical-skill persons because they claim the high
wage that is over the wage of officials and civil servants.
132. The preparation of judicial regulation and IT system for fundamental implementation still need the
skillful workers and the participation of the relevant parties with a view to reaching and providing the
Health Insurance Scheme completely for the workers.
133. Workplace is so narrow. Nowadays NSSF building is being used only for officials and staff of the
Employment Injury that doesn’t possibly meet the demand of health Insurance for many human
resources.
134. The quality of health Insurance is limited including the capacity of skillful practitioners, medical
apparatus, medical drug, and service provision without respecting the guidelines of the state. This
problem causes the low quality of service provision to the victim and doesn’t make the members trust
with the domestic medical service that it affects the implementation of the Health Insurance Scheme as
the liability of the state.
135. Some data, which is the basis in determining payment mechanism of health service, is still lack;
especially the data involves the records of basic rate for the nature of each disease that makes the
difficulty for the payment of health service. Moreover, examination and assessment on the quality of
service providers are not accurate, and analysis for assessment on the health facilities is limited.
iv. Future Plan
46 | Page UnofficialTranslation 136. To prepare the formality and the implementation procedure: by organizing the training course for
officials and staff, preparing the judicial regulation and the meeting with the relevant partnerships with a
view to gathering the ideas and experiences for arranging the health Insurance thoroughly.
137. To organize IT system: IT system is very crucial for the management of each Scheme of Social
Security. The implementation of the Health Insurance Scheme is more difficult than the Employment
Injury Insurance Scheme, so it is required to prepare IT system thoroughly in order to ensure the process
effectively and continually.
138. To prepare the payment method of health service: with a view to avoiding or reducing the
consumption and service provision in the wrong purpose from service providers and receivers.
139. To publish publicly and determine implementation steps: in order to enable the stakeholders to
acknowledge the procedure and formality of the implementation of health Insurance. Publishing the
Health Insurance Scheme and determining the implementation steps in capital-provinces shall be
accurate with a view to containing the registration, contribution collection, and benefit provision in
compliance with each step as expected.
III. The Pension Scheme
i. General Situation
140.
The Social Security Schemes for Civil Servants have been implemented by National Social
Security Fund for Civil Servants in pursuance with the Royal Decree on the Social Security Schemes for
civil servants promulgated in 2008. The Pension Scheme for workers in private sectors implemented by
National Social Security Fund in accordance with the Law on the Social Security Schemes for persons
under the provision of the Labour Law promulgated in 2002 and this Scheme will be implemented in
2015.
141. The benefit of pension for persons defined by the provisions of the Labour Law including old age
pension or allowance, invalidity pension, and survivors’ pension and allowance. Each NSSF member
who is 55 years of age is entitled to old age pension provided that he or she has registered in NSSF in a
period of at least twenty years and paid in contribution at least for sixty qualifying months during the
period of last ten years.
142. The preparation of the Pension Scheme for the workers in private sectors is highlighted the effort of
the Royal Government of Cambodia for the future of the current active labour force and furthermore, it
47 | Page UnofficialTranslation also contributes to promote the labour productivity because of through this mechanism, the current labour
force has the warm feeling for their future though they are working in private sectors. They can live by
themselves when reaching the old age without depending on their children.
143. This policy contributes to promote the motivation of private and public labour force. That is to
abolish the concept of working as workers in private sectors cannot get the pension, and there is only the
civil servants in public service can gain the pension. Therefore, when this Scheme will be implemented,
the workers in private sectors will receive the same pension as the civil servants.
ii. Achievements
144. In initiatives of the process, the Pension Scheme for persons defined by the provisions of the Labour
Law, the Royal Government organized development strategy plan of finance sector 2011-2020 approved
on 25 November, 2011. This plan is a roadmap for long-term financial development and the Pension
Scheme was also put in the development of financial sector.
145. Meanwhile, in preparation of the implementation of the Pension Scheme, NSSF focuses on
promoting in building and strengthening the officials capacity by sending them to join the training
course, national and international study visit with a view to gaining the work experiences for many times.
Additionally, the training course of IT skill is also prepared for managing the pension system.
iii. Challenges
146. The implementation of the Pension Scheme still has some challenges with regard to the preparation
of judicial regulation and capacity. The process of this Scheme is required to determine the
implementation mechanism precisely in building judicial framework, structure, IT system, and skillful
capacity in order to provide the service in the right purpose and ensure the efficiency.
147. The data collection on demographic statistics in the Kingdom of Cambodia which is limited is the
major matter in analyzing data of the citizen’s possibility, and the workers are eligible to have the
Pension Scheme and prediction of the change of all data. Also, the statistic of economics is not also
perfect and there is still an important challenge to the data analysis of rate of contribution payment. This
factor influences seriously on the implementation of the Pension Scheme.
148. The prescription of citizen’s national identity is not yet thorough. Some people don’t have national
identity and other have the overlapped national identity.
48 | Page UnofficialTranslation 149. The improvement of IT sector in the Kingdom of Cambodia is still limited. Technological
equipment cannot meet the demand. The experience and implementation of this sector is limited.
Moreover, this factor is still a challenge to the implementation of the Pension Scheme.
iv. Future Plan
150. To study possibility of the process of the Pension Scheme: through organizing the mechanism of the
Pension Scheme by establishing a research teamwork on possibility of the process of the Pension Scheme
with a view to enabling the organization to have responsibility for ensuring the work result as expected
and the stability of the finance of pension.
151. To prepare judicial regulation and train human resource: for implementing foundationally and
promoting the capacity of officials and staff to have knowledge and competency at providing good
service of the Pension Scheme to the members.
152. To organize IT system for the implementation of the Pension Scheme: on making the registration
system, contribution payment, provision of benefit and data setting system to the account of retired
persons in partnership bank with a view to sharing the information fast and relieve the members to get
pension punctually.
153. To publish publicly and determine the implementation: via publishing in public media system in
order to enable the stakeholders, particularly owner of enterprises, establishment, and workers, to
understand the implementation of the Pension Scheme policy and prescribe the implementation steps to
have the registration and contribution collection from the enterprises, establishment, and workers for the
readiness of providing old age pension and allowance to the workers.
49 | Page UnofficialTranslation CHAPTER 5
SOCIAL PREVENTION STRATEGY
FOR PERSONS DEFINED BY THE PROVISIONS
OF THE LABOUR LAW
50 | Page UnofficialTranslation Chapter 5
Social Prevention Strategy
For persons Defined by the Provisions of the Labour Law
154. Social prevention strategy for persons defined by the provisions of the Labour Law is made to
implement the legal regulation successfully, the strategic plan of the Royal Government, and the
international regulation to the Social Security sector for persons under the provisions of the Labour Law.
This strategy is a work program of Social Security with a view to implementing Rectangular Strategy
Phase III of the Royal Government of Cambodia to increase employment, equity, and efficiency, and
with the aim of being prepared for ASEAN integration in 2015 in organizing Social Security nets and
prevention from the negative impact of integration and globalization in region in alleviating the gap of
the eligibility of Social Security nets between the member states.
I. Vision
155. National Social Security Fund has precise visions in ensuring to provide the Social Security for
persons covered by the provisions of the Labour Law thoroughly and effectively to all workers working
in private sectors in line with the growth of the national economy and regional improvement.
“To ensure the Social Security with efficiency, transparency, accountability, and punctuality for persons
are defined by the provisions of the Labour Law.”
i. Mission
156. The importance of Social Security Insurance is to provide the prevention to the citizen based on the
vision of sharing and solidarity guideline in society and ensure the income security. Through the Social
Security Insurance, social members shall be prevented accidentally from the risk of income loss in view
of the Employment Injury. These push them to trust the society completely that it makes the balance in
the society, ensures stability and peace in the society, and contributes to accelerate policy implementation
of the poverty alleviation of the Royal Government.
“To provide the Social Security service with efficiency, transparency, accountability, and punctuality for
persons defined by the provisions of the Labour Law in purpose of relieving the difficulty of old age,
invalidity, death, occupation risk, or other contingencies: disease and maternity.”
51 | Page UnofficialTranslation III. Goals
157. With a view to achieving its vision and mission in insuring to provide the Social Security service
effectively, NSSF has prescribed 4 goals: 1) extending and strengthening the implementation of the
Employment Injury, 2) implementing the process of health Insurance, 3) implementing the process of the
Pension Scheme, and 4) strengthening the good governance.
i. Goal 1: Extending and strengthening the implementation of the Employment Injury
158. The Employment Injury Insurance Scheme has been implemented for over 5 years and enlarged the
extension in 24 provinces nationwide. Across this time, NSSF has seen and gained a lot of experiences
both strength and weak of the challenge, which this problem is required to coordinate and resolve
additionally.
159. Accuracy, coordination, and settlement punctuality shall be strengthened, particularly strengthening,
extending, and developing the Employment Injury policy, taking actions on preventing the work injury
and preparing the formality and procedure better with a view to insuring the implementation of the
Employment Injury Insurance Scheme as well as the entire Social Security sector with efficiency and
quality in compliance with the growth of members and employment coverage in response to the growth
of social economy and in both country and region.

Strengthening the implementation boundary of the Employment Injury Insurance Scheme
160. NSSF will continue to organize the publishing meeting on the implementation of the Employment
Injury Insurance Scheme in capital-provinces for the stakeholders, especially for employers and workers,
to understand more clearly about the formality and procedure of the implementation of the Employment
Injury Insurance Scheme as well as Social Security sector. The publishing meeting will be conducted at
least 12 times a year.
161. The situation of national economy has the rapid development in the growth rate of annual workers,
which is about 4.47%. According to this growth, NSSF will strengthen the registration of enterprises,
establishments, and workers to increase more and organize to establish the branch in 24 provinces
nationwide, which recruit the officials and staff, and signed the contract with health centers more with a
view to serve the service to the members periodically.
162. In Cambodia, the labour force from 01 to 07 is about 90,000 workers equal to 54.9%. This is the
large amount that doesn’t get the Employment Injury Insurance Scheme from NSSF yet. The first step of
52 | Page UnofficialTranslation the implementation only prescribed the enterprises or establishments employing 8 workers or more. From
2018 onward, the Employment Injury Insurance Scheme will be implemented for the employer using the
worker from 01 up to, so all workers will gain the Employment Injury Insurance Scheme.
163. With the aims of extending the implementation boundary, IT system will be also prepared through
extending to link between management system and IT network in all branches of NSSF for ensuring the
efficiency of management and sending data punctually.

Strengthening and developing the Employment Injury Insurance Scheme
164. In strengthening the implementation of the Employment Injury Insurance Scheme policy, NSSF will
focus on inspection, investigation of work injury, and taking administrative measures on the enterprises,
establishments, and workers, and paying in contribution punctually and correctly.
165. Meanwhile, the implementation of Law and existing mechanism, preparation and reformation of
formality, and procedure for the implementation are very significant for developing the Social Security
task more effectively including list of occupational disease, guideline preparation on the control of
pieceworker14 to the Employment Injury Insurance Scheme, guideline preparation on self-employed
profession, seasonal or occasional work, guideline prescription on trainees and apprentice who are
compulsory to register and pay in contribution in NSSF with a view to gaining the same Insurance as the
general workers.
166. In this goal, IT system for the Employment Injury Insurance Scheme will be developed better on the
system of registration management and contribution of workers and enterprises or establishments, and
the benefit management system and SMS system for the workers.

Taking measures on preventing the Employment Injury
167. The situation of annual work injury estimates 10,000 cases equal to 1% of the total of workers who
have registered in the Employment Injury Insurance Scheme in exclusion on the accidents and general
diseases of the workers that are not non-work injury. This case, both work injury and non-work injury, is
required to take actions promptly.
14
Pieceworker: is a person who gets the work from the entrepreneur to recruit the manual worker by himself with a view to
operate the work or provide any service with the total price.
53 | Page UnofficialTranslation 168. Preventing actions shall be proceeded in line with the benefit provision or compensation of the
victim that protection is better than cure. When the number of accidents decreases, it helps cut down the
expense, balance the finance of the Social Security, keep the labour force to make the high productivity,
and reduce the social burden. The mechanism of the Employment Injury prevention will study the
statistics of work injury and collect the information thoroughly from the situation of work injury with a
view to assess and take actions.
169. At the same time, other mechanism will be implemented together through meeting to discuss with
the stakeholders to take measures in order to publish and explain about the prevention, and the
emergency in case of the work injury to employers, workers, and the stakeholders. Furthermore, this
cooperation is worked together to take measures on employment and hygiene security, self-registration,
and coordination of the work injury of the victim, which shall be granted the emergency.

Providing Rehabilitation Service
170. The workers as the member of NSSF shall be provided rehabilitation service in case of suffering the
work injury resulting in the permanent disability to gain the rehabilitation, both mental and profession,
with a view to ensuring the possibility of complete participation and equality of the victim in the social
activities.
171. Ensuring the Social Security not only provides medical treatment and compensation, but also
includes the preventing actions and rehabilitation. It means that the first is the preventing actions. When
the prevention doesn’t cause the accidents or diseases, it is granted the medical treatment. Then, if the
victim stays in the disable situation resulting in the permanent disability, he / she shall be provided the
rehabilitation with a view to enabling them to work again and live in the society as usual.
172. In order to succeed this goal, NSSF will prepare the mechanism of employment implementation,
human resource training, preparation for judicial regulation of foundational implementation,
collaboration with the stakeholders in order to prescribe and assess the service provision correctly,
making the data management system, and signing the contract with the rehabilitation service organization
in capital-provinces.
ii. Goal 2: Implementing the process of the Health Insurance Scheme
173. The Employment Injury Insurance and the Health Insurance Schemes are two mechanisms which
need to complete each other in view of the health of workers cannot only gain the prevention of disease
54 | Page UnofficialTranslation or injury resulting from the work, but also obtain the disease prevention or general injury that is not
related to the work. The link of these two Schemes is a mutual-effect connection and provides completely
in preventing the health of workers.
174. After succeeded the first step, the Employment Injury Insurance Scheme, and according to the
growth of national economy that there are the increase of investors in country and workers working in the
enterprises or establishments. This improvement is required to pay high attention to the work statute,
especially for the health problem of workers. Obviously, over the last years, there were the faintness of
workers at enterprises or establishments in capital and some provinces. This case was found related to the
health problem and diet of workers as well as endurance not to get medical check-up with the expensive
medical service.
175. Besides the faintness, there were many injuries of workers that are non-work injury went to gain
treatment service in the contracted hospital as well as reported and not reported to NSSF with regard to
the health problem under the concerned situation. These situations influence seriously on the health
problem and living standard of workers that have to spend highly in receipt of medical service and affect
the family and the entire society. Health Insurance will push the workers to consider more about their
own health problem in view of gaining free medical service and motivating to promote the employment
properly.
176. Focusing on these goals, there are 4 goals prescribed accurately for implementing to organize the
formality and procedure of the implementation of the Health Insurance Scheme, prepare IT system,
organize the strategy of health service payment, and publish publicly and prescribe the implementation
steps with a view to achieving the provision of the Health Insurance Scheme to the workers in force in
2014.

Preparing the formality and procedure of the implementation of the Health Insurance Scheme
177. The preparation of formality and procedure of the second step implementation over the past, NSSF
has made the teamwork to organize and implement the process of the Health Insurance Scheme since
2012. Through this teamwork, the readiness of implementing the work succeeded the remarkable result.
Until the end of 2013, this teamwork changed to the division, has continued implementing the Health
Insurance Scheme of HIP and the rest of work, and added some works that are not completed with a view
to implementing the Health Insurance Scheme that is the liability of workers.
55 | Page UnofficialTranslation 178. NSSF will continue training the officials and staff on the Health Insurance Scheme through
collaborating with other development partnerships with the aim of organizing the training course and
study visit to gain the experience both inside and outside country. In order to implement the Health
Insurance Scheme, which is a new work and more complicated than the Employment Injury Insurance
Scheme. In line with the systematic training, NSSF will organize the training mechanism at workplace
directly.
179. The Social Security Schemes for the workers shall have been set in the constitution since 1993, but
implementation of the process of medical care Scheme for the workers in this sector is a new work in
Cambodia. In this context, the building of judicial regulation for the fundamental implementation is
necessary. The preparation will be collaborated with other development partnerships to collect the ideas
and other experiences for preparing the detail technical work in judicial section with a view to containing
the effective implementation guideline.
180. Meanwhile, the research and analysis about the possibility of service coverage, which is not
included, will be implemented with the stakeholders with a view to prescribing the suitable service for all
and ensuring the continuity of the whole project. In line with prescribing the covered service, finding the
service partnerships will be implemented through preparing the formality and making the assessment of
health basis in order to recognize the quality and reach to sign the contract of service consumption in the
right purpose punctually and have the quality.

Preparing IT system for implementing the Health Insurance Scheme
181. IT system is very crucial for the implementation of the Social Security Schemes and organization
management. Hence, it is required to prepare IT system thoroughly with a view to ensuring the process
effectively. The preparation of IT system for this Scheme shall be started to establish the system of
registration, contribution payment, and benefit provision apart from other Schemes with a view to
controlling easily and have mechanism for analysis and assessment of the project’s situation, especially
for financial situation for taking measures on reformation and settlement punctually.
182. To collaborate with the Ministry of Interior with a view to prescribing the identity of workers and
providing new ID smart card to the workers. The ID smart card has accurate data for the foundation of
prescribing the workers’ identity and providing the fast service. Also, this project will be organized to
have the complaint system from the workers to record the request and other challenges for dealing with
periodically and reforming the work better.
56 | Page UnofficialTranslation 183. The preparation will be implemented study of the changeable possibility of data collection
management system, the changeable possibility of the joint management system between the
Employment Injury Insurance and the Health Insurance Schemes, the link of the management system of
the Health Insurance Scheme with the accounting system, the acceleration of sending data between the
central office and branch division, and the procedure preparation and systematic control equipment with
high efficiency for the Health Insurance Scheme.

Preparing the procedure of health service payment
184. To prepare the procedure of health service payment for implementing with health partnership
facilities to the Health Insurance Scheme. It involves crucially with the providers and receivers of health
service. Additionally, it is a vital point to implement the Health Insurance Scheme of all Social Security
organizations because it relates to the stability and continuity of the whole project. Consequently, it is
required to organize properly the procedure and the mechanism of health service payment participated by
the stakeholders.
185. In this goal, NSSF will prepare the system of health service payment precisely, equip the examining
system of the members’ validity in the contracted health facilities, and designate agents in those health
facilities for coordinating and dealing with the daily works with a view to ensuring the good service
provision and cutting down the consumption or using the service in the wrong purpose.

Promoting publicly and determining the implementation steps
186. Nowadays, NSSF has been implementing the pilot project of the Health Insurance Scheme
consisting of 11 factories and 7, 000 workers in Phnom Penh. According to the experience of this pilot
project, the Health Insurance Scheme is compulsory, which will be implemented in 2014 and is being
organized the publishing plan in order to enable the stakeholders, especially employers and workers, to
understand the procedure and the formality of the implementation of the Health Insurance Scheme
through workshop, meeting, and publishing in public media system.
187. With the publishing work, the Health Insurance Scheme will be prescribed the implementation
boundary of each step in capital-provinces to have the registration of enterprises, establishments, and
workers with a view to enable workers to gain the Health Insurance Scheme with the accurate system,
which will reach to control the whole country.
57 | Page UnofficialTranslation 188. With a view to ensuring to provide the benefit of the Health Insurance Scheme better, NSSF will
also prepare the investigation mechanism of its own members from other effect after gaining medical
service for taking actions on publishing to promote the health, prevention program, and first-aid to the
workers, and for fundamental analysis of the health partnership facilities to provide the more effective
medical service to the workers.
iii. Goal 3: Implementing the Process of the Pension Scheme
189. The Pension Scheme on Public Sector for the Civil Servants implemented by NSSF for civil
servants (NSSF-C) of the Ministry of Social Affairs, Veteran, and Youth Rehabilitation. The Pension
Scheme for persons defined by the provision of the Labour Law has been implemented by NSSF of the
Ministry of Labour and Vocational Training. This Scheme covers the benefits, old age pension and
allowance, invalidity pension and allowance for survivors, which is as a new Scheme as the Health
Insurance Scheme for all people in Cambodia. Consequently, when this Scheme shall be implemented,
the workers working in private sector shall be granted the same pension as the civil servants.

Studying Possibility of the Process of the Pension Scheme
190. The Pension Scheme for persons defined by the provisions of the Labour Law will be implemented
in 2015
is required to prepare mechanism of the Pension Scheme through making the teamwork
researches to organize this Scheme in advance in order to enable the organization to have liability and
achieve the work result as expected.
191. The readiness of this preparation is also studied about some effects of the implementation of the
Pension Scheme from demographic situation, workers, and economic and social situation. This Scheme
is granted the long-term benefit, which is studied deeply, particularly for age form of members and living
situation for assessing the period of benefit provision, contribution rate prescription, and the proper
benefits in line with the actual of national economy.
192. After studying and collecting the information thoroughly, it will be organized the meeting with the
stakeholders to discuss the prime result, collect the ideas, and work experience for fundamentally
continuing the preparation and analyzing to assess the implementation of the whole project. Furthermore,
the discussion also including the collaboration with mathematic experts of Social Security to record the
contribution and benefit package with a view to ensure the financial management of the Pension Scheme
continuously.
58 | Page UnofficialTranslation 
Preparing the Judicial Regulation and Training Human Resource
193. To prepare the judicial regulation for fundamental implementation of the Pension Scheme including
the preparation of formality and procedure of registration, contribution payment, benefit provision, and
some necessary judicial regulations related to the joint implementation of the Pension Scheme.
Meanwhile, with a view to organizing the judicial regulation is meaningful enough, it is required the
participation of all stakeholders through workshop and the meeting together in order to collect the ideas
to put in these judicial regulations.
194. To build the officials capacity and staff to have accurate knowledge and ability in providing the
good service of the Pension Scheme with a view to have confidence in giving service through
collaborating with the development partnerships working in Social Security to prepare the training course
and study visit to gain experience both inside and outside country. Meanwhile, the appointment and
recruitment of officials and staff who are knowledgeable of the Pension Scheme to fulfill their own work
more importantly and will implement together in promoting the capacity building and the good
implementation of the Pension Scheme.

Preparing IT system for the implementation of the Pension Scheme
195. IT system is necessary for managing the Social Security Schemes as well as the Pension Scheme. In
the context of Cambodia, we have just prepared to implement this Scheme that the human resource and
technology are limited. The preparation of IT system must be collaborated with the national and
international experts in building the safe data basis as well as finance and accounting system with a view
to ensuring the management of income and expense of the Pension Scheme with high efficiency.
196. According to this basis, establishing the system of registration, contribution payment, and system of
benefit provision shall be implemented together to the implementation of the first step. Moreover, there is
also the study of data sending possibility to the account of the retired persons in the partnership bank
with a view to share the information quickly and relieve the members in getting pension punctually.

Publishing publicly and prescribing the implementation steps
197. To publish publicly through workshop, meeting, spot and leaflet, and other media systems with a
view to enable all relevant parties, especially the owner of enterprises, establishments, and workers, to
know the implementation of the Pension Scheme policy.
59 | Page UnofficialTranslation 198. To implement the Pension Scheme step by step in capital-provinces about registration of enterprises,
establishments, and workers, and contribution collection in order to enable the workers in private sectors
to gain the same the Pension Scheme as the civil servants. With registration and contribution collection,
NSSF will prepare to provide old age allowance to the workers who don’t fulfill other conditions in
receipt of old age pension before reaching to provide the long-term pension in the future and control in
the whole country.
iii. Goal 4: Strengthening the good governance
199. In line with the implementation of technical work on providing the Employment Injury Insurance
service, the readiness of organizing the process of the Health Insurance Scheme and the Pension Scheme,
and strengthening the good governance are a significant catalyst to promote the public service provision
effectively, transparency, accountability, and punctuality. The good governance is still the center of
Rectangular Strategy Phase III, the core of social justice, and the sustainable and equitable socioeconomic developments. With a view to achieving this goal, some directions are implemented as follows:

Increasing the efficiency and quality of public administration service
200. These directions will pay a vital attention to strengthen the capacity, the interior management
system, and mechanism of the information provision, and deal with the problem, and prepare and reform
some management policies with a view to increasing the public service provision of Social Security with
the efficiency and quality.
201. Strengthening the capacity and management system of NSSF will be prepared the training course
for the officials and staff at least 50% of the total of officials and staff every year, strengthen the interior
management system, and organize the management policy of human resource in compliance with policy
on the interior management and Law on the common statute of civil servants of the Kingdom of
Cambodia.
202. With strengthening capacity, interior management system and public publishing will be
strengthened more widely with a view to promoting the awareness of the relevant parties, especially
employers and workers, to know clearly about the Insurance policy of Social Security in a compulsory
section. Additionally, the information mechanism and problem solutions will be established together with
a view to dealing with the requests and problems punctuality.
60 | Page UnofficialTranslation 203. Some management policies will be also prepared and reformed including the duty of medical
committee, management system of health service consumption, IT infrastructure, and some management
policies, which will provide the prevention, consumption, and management effectively, and ensure the
Law obedience and other goals, which are approved.

Strengthening the management of finance and property
204. To strengthen the management of finance and property with transparency, accountability, justice,
efficiency, quality, equity, saving, and punctuality pursuant to the Law on the public finance system and
Law on the public bidding.
205. With a view to achieving this direction, the mechanism of finance management and some property
will be strengthened and developed to the prescription of procedure and formality of finance
management, the financial analysis of the Social Security Schemes, the establishment of investment
committee, the preparation of supply and bidding project, and the preparation of the joint property
consumption and maintenance mechanism in order to ensure the maintenance, consumption, and finance
and property supply in the right purpose.

Strengthening and extending the cooperation with the national and international partnerships
206. The globalization and the cooperation with the national and international partnerships are the
important work in developing and strengthening the relationship between the stakeholders and
development partnerships both inside and outside country with a view to push the knowledge
development, information exchange, and new work experience exchanges. In this direction, some major
activities shall be implemented as follows:
- strengthen and extend the cooperation with the national and international institutions on the
Social Security in order to exchange the information and data of the Social Security.
- strengthen the implementation of the national and international regulations on the Social
Security, and continue investigating to the implementation of Agreement and Memorandum of
Understanding.
- keep on participating in the annual meeting with other Social Security organizations, which
NSSF joined as the member, including the meeting and other workshops, and organize the study visit to
exchange experience both inside and outside country.
61 | Page UnofficialTranslation 
Strengthening the mechanism of building plan, statistics, and legislation
207. To strengthen the building of plan, statistics, and legislation through preparing the long-term
strategy, short-term project, and conducting the annual report and raising the direction to implement
continuously in order to contain the comparable mechanism, assess the implementation, and be a
roadmap for guiding the implementation in the right purpose as well as collaborate with the Ministry of
Health and the stakeholders for building plan, statistics, and legislation in participating to achieve the
policy of the Royal Government in developing the society and national economy.
208. To write and edit the judicial regulation with a view to ensuring to provide the Social Security
service more effectively and complying with the development situation either local, national, or
international levels. In line with the judicial regulation preparation, the strengthening mechanism of the
implementation of administration actions will be implemented together for not complying with the Law
implementation and Social Security guideline.

Strengthening the Internal Audition
209. To build the internal audition project by prescribing the goal, extension, and implementation
mechanism with a view to conducting the credible audition in accordance with the guideline and the
vocational standard of internal audition. With the implementation plan building, conducting report will
be implemented for showing the work result, providing the reforming recommendation and measures.
210. To collaborate with the national audition authorities and the skillful institutions to organize the
training course of audition knowledge, financial work, interior management mechanism, and some
fundamental knowledge for the department chiefs in the organization and the audition officials to gain
the knowledge for management and leading work in each part as well as the whole organization in order
to make the improvement. Furthermore, the collaboration with the financial officials of the Ministry of
Economy and Finance will be continued implementing the audition with a view to guiding the finance
management in line with the Law on the public financial system.
211. In additional to building the project and collaboration, NSSF will prepare the mechanism for
examining and conducting the interior audition on some significant parts including: finance, contribution,
benefit provision, and other activities in both central departments and branch departments in capitalprovinces aimed at increasing the efficiency of the interior management and the risk prevention with a
view to ensuring the resource consumption sustainably and providing the good service of public
administration.
62 | Page UnofficialTranslation 
Promoting the Gender Equity in Social Security Sector
212. The strategic goals of the Royal Governments in section 5 on the gender equity promotion is issued
through strengthening the quality of citizen and promoting the women situation, which is regarded as the
backbone of economy and society, as well as changing the youth to be the crucial catalyst for developing
all sectors.
213. In this spirit, gender equity in the Social Security sector will be promoting through pushing and
motivating the women to join in the Social Security work as well as providing the priority of the
important duty in the work. In the Social Security sector, NSSF will provide the Employment Injury
Insurance Scheme, the process of the Health Insurance Scheme, and the Pension Scheme with a view to
enabling the workers, particularly female workers, to gain the incidental Social Security service.
Meanwhile, there are also the participation of project building and the stakeholders in mainstreaming and
sharing the gender information in the Social Security sector with the stakeholders.
63 | Page UnofficialTranslation Chapter 6
Action Plans
For the Implementation of Social Prevention
for Persons defined the Provisions of the Labour Law in 2014-2018
3
- These action plans are made for the strategic planning implementation with a view to achieve the four main goals including the goals,
objectives, and specific actions consisting of indicator, amount, and year of implementation for investigating, measuring, and implementing each
action precisely.
- In These plans, goals, objectives, actions, indicator, and each year of implementation are subject to be changed based on the actual situation.
Goal 1: Strengthening and extending the implementation of employment injury insurance scheme
Year of Implementation
2014
2015
2016
2017
Objective 1: Strengthening the implementation boundary of employment injury insurance scheme
No
Action
Indicator
1.1
To continue
publishing the
implementation of
employment injury
insurance policy
The publishing meeting
in capital-provinces
1.2
To set up the branch
division of NSSF in
capital, provinces,
and districts
Number of the branch
division of NSSF in
capital, provinces,
districts
1.3
To sign the contract
Number of health
with health facilities
facilities in capital,
in capital, provinces,
provinces, districts
and districts
64 | Page Amount
2018
Operating
Organization
Times
15
12
12
12
12
NSSF
Division
2
6
10
10
10
NSSF
Heath
facility
25
150
50
30
20
NSSF
UnofficialTranslation To register the
enterprises,
establishments, and
workers
Number of enterprises,
establishments, and
workers
1.5
To reform Prakas on
the stage
prescription,
extension of the
implementation of
employment injury
insurance, and
Prakas on the
registration of
enterprises,
establishments, and
workers in NSSF
Process of Prakas
reformation
%
1.6
To implement the
registration of
employers
employing more
than 1 worker
Process of
implementation
%
Enterprise
1,000
Worker
100,00
0
1,000
50,000
1,000
50,000
1,000
5,000
50,000
400,00
0
100
NSSF
20
To extend the link of
management system
and IT network in
Process of linking
1.7 the branch division
%
100
network
of NSSF in capital,
provinces, and
districts
Objective 2: Strengthening and developing the employment injury insurance scheme
2.1
To carry out the
inspection in
enterprises and
establishments
Number of inspection
65 | Page Times
5,760
6,336
NSSF
NSSF
NSSF
6,779
7,117
UnofficialTranslation 10,675
NSSF
2.2
To investigate the
work injury
Workers suffering the
work injury shall gain
benefits legally
2.3
To take
administrative
actions on the
enterprises and
establishments don't
comply with the
Law
Victim
17,675
17,543
17,311
16,979
21,447
NSSF
Rate of enterprises and
establishments
complying with the Law
%
89
90
91
92
92
NSSF
2.4
To organize
guidelines on the
control of
pieceworkers for
employment injury
insurance
Process of organizing
Prakas on the control of
pieceworkers
%
50
100
NSSF
2.5
To prescribe the
guidelines on
trainees and
apprentice
Process of organizing
Prakas on employment
injury insurance for
trainees and apprentice
%
50
100
NSSF
2.6
To organize
guidelines on selfemployed
profession, and
occasional or
seasonal work
Process of organizing
Prakas on employment
injury insurance for the
persons work in selfemployed profession,
and occasional or
seasonal work
%
50
100
NSSF
66 | Page UnofficialTranslation 2.7
2.8
2.9
To research and
write the list of
occupational
diseases
To improve the
management system
of registration and
contribution of
enterprises,
establishments, and
workers
To improve the
management system
of benefits
Process of organizing
Prakas of inter-ministry
on prescription of the
nature of occupational
diseases
%
50
Process of organizing the
management system of
registration and
contribution
%
100
%
95
Efficiency of the benefit
provision for the victim
To install SMS
Process of SMS system
%
2.10 system for workers
installment
Objective 3: Taking actions on preventing the work injury
3.1
To research and
Process of researching
write the statistics of and writing the statistics
work injury
of work injury
67 | Page %
100
NSSF
NSSF
96
97
98
NSSF
NSSF
100
70
99
100
UnofficialTranslation NSSF
3.2
To make the
meeting with the
stakeholders to
prepare the
preventing actions
on preclusion and
emergency rescue in
case of work injury
for employers,
workers, and other
stakeholders
Number of the meeting
with the stakeholders
times
20
20
20
20
20
NSSF, IPCWF,
RTSTPW
3.3
To publish and
explain the
preventing actions
on preclusion and
emergency rescue
for employers,
workers, and other
stakeholders
Number of the
publishing and
explanation
Times
44
40
30
30
30
NSSF, IPCWF,
RTSTPW
3.4
To collaborate with
the stakeholders to
take measures on
work security,
hygiene, and
emergency rescue of
the work injury
Rate of the decrease of
work injury
%
1.80
1.70
1.60
1.50
1.40
NSSF, IPCWF,
RTSTPW
3.5
To directly examine
and coordinate the
work injury of the
victim gaining the
emergency service
Efficiency of gaining the
emergency service
%
85
90
93
95
97
NSSF, IPCWF,
RTSTPW
Objective 4: Providing rehabilitation service
68 | Page UnofficialTranslation 4.1
To set up the
mechanisms to
organize the
rehabilitation
service provision
Process of organizing the
rehabilitation service
mechanisms
%
50
100
4.2
To train human
resource in
rehabilitation
Number of officials gain
the training course on
rehabilitation
Official
7
10
4.3
To research and
coordinate with the
stakeholders
Process of the research
%
50
100
NSSF
4.4
To organize the
judicial regulations
Process of organizing the
judicial regulations
%
50
100
NSSF
4.5
To prescribe and
assess the situation
of victims' disability
shall be granted the
service
Efficiency of providing
the rehabilitation service
to the victim
%
50
65
4.6
To establish the data
management system
for providing
rehabilitation
service
Process of organizing the
data management system
%
50
100
4.7
To sign the contract
with service
providing
organization
Number of the
organization providing
Organization
the rehabilitations service
69 | Page 10
NSSF
15
75
20
85
25
95
NSSF
NSSF
NSSF
5
5
UnofficialTranslation 5
NSSF
Goal 2: Implementing the health insurance scheme
Year of Implementation
2014
2015
2016
2017
Objective 1: Organizing the formality and procedure of health insurance scheme
N
Actions
Indicator
1.1
To organize the
judicial regulations
for implementing
the health insurance
Process of organizing the
judicial regulations
1.2
To organize the
meeting with the
stakeholders in order Number of the meeting
to collect the ideas
and experience
1.3
To research and
analyze possibility
of the service
coverage is not
included yet
Process of researching
and analyzing the nature
of service in health
insurance
1.4
To organize the
formality and set up
the instrument of
service cost
assessment of the
health facilities
Number of health
facilities shall be
recognized the quality
Amount
2018
Operating
Organization
%
100
NSSF
Times
10
NSSF
%
0
0
50
70
100
NSSF
Health
facility
60
100
200
300
500
NSSF
Objective 2: Organizing IT system for health insurance scheme
2.1
To set up the system
of registration and
contribution
payment
Process of organizing the
management system of
registration and
contribution payment
70 | Page %
100
NSSF
UnofficialTranslation 2.2
To organize the
management system
of benefit provision
Process of organizing the
benefit management
system
%
100
2.3
To collaborate with
Ministry of Interior
Affairs in order to
prescribe the
identity of workers
Percentage of workers
have ID smart card
%
30
2.4
To establish and
equip the complaint
system from
members
Process of establishment
and equipment
%
100
2.5
To study the
changeable
possibility of
database oracle
system
Process of studying the
changeable possibility of
database oracle system
%
50
100
NSSF
Process of studying the
possibility and changing
the system
%
50
100
NSSF
Process of linking the
system
%
100
2.6
2.7
To study the
changeable
possibility of the
joint management
system between
employment injury
insurance and health
insurance schemes
To organize to link
between the
management system
of health insurance
and accounting
(sage)
71 | Page NSSF
70
100
NSSF
NSSF
NSSF
UnofficialTranslation 2.8
To accelerate the
data sending
between central
office and branch
divisions
Efficiency of sending
data punctually
%
To organize the
procedure and equip
the examining
system
Process of organizing the
%
procedure and equipping
the examining system
Objective 3: Organizing the payment strategy of health service
To organize the
mechanisms of
Process of organizing the
3.1
%
health service
mechanisms
payment
2.9
90
96
98
100
NSSF
100
NSSF
100
NSSF
3.2
To organize the
system of health
service payment by
IT system
Process of organizing the
system of health service
payment
%
100
NSSF
3.3
To organize Prakas
of inter-ministry for
using health service
of health insurance
scheme
Process of organizing
Prakas of inter-ministry
%
100
NSSF
To set up and equip
the examining
Number of health
Health
3.4 system of members' facilities shall be
60
facility
validity in health
equipped
facilities
To nominate the
Number of the NSSF
NSSF agent in duty
3.5
agent in duty in the
Agent
28
in the health
health facilities
facilities
Objective 4: Publishing publicly and determining the implementation steps
95
72 | Page 100
200
300
500
NSSF
100
50
50
50
NSSF
UnofficialTranslation 4.1
To make the
publishing meeting
on implementation
of health insurance
scheme in capitalprovinces
Number of the
publishing meeting
4.2
To produce spot and
leaflet
Number of spot and
leaflet
4.3
To implement the
health insurance
scheme in capitalprovinces
4.4
Times
1
7
5
5
7
Spot
1
1
1
leaflet
1
1
1
Number of capitalprovinces
Capitalprovince
1
7
5
5
7
To register and
collect contribution
from enterprises,
establishments, and
workers
Number of enterprise,
establishment, and
worker registered in
system
enterprise
600
4,500
2,000
2,000
5,900
4.5
To provide the
benefits of health
insurance to the
workers
4.6
To investigate the
health effect of
members gain the
medical service
4.7
To implement the
publishing program
Number of prevention
on health promotion,
program shall be
and the program of
published
prevention and firstaid for workers
NSSF
NSSF
NSSF
NSSF
worker
360,00
0
550,00
0
80,000
80,000
430,00
0
Rate of member using
the health insurance
service
%
60
50
45
45
45
NSSF
Rate of member shall be
investigated
%
5
5
5
5
5
NSSF
Times
10
15
20
25
30
NSSF
73 | Page UnofficialTranslation Goal 3: Implementing the pension scheme
Year of Implementation
2014
2015
2016
2017
Objective 1: Researching the possible realization to implement the pension scheme
To organize the
Process of organizing the
1.1 mechanisms of
mechanisms of pension
%
50
100
pension scheme
scheme
To study the
demographic
situation and
1.2 workers on age form Process of studying
%
100
for the
implementation of
pension scheme
To study the
1.3 economic and social Process of studying
%
100
situation
N
Actions
Indicator
1.4
To organize the
meeting with the
stakeholders
1.5
To collaborate with
mathematics experts
of social security in Process of contribution
order to prescribe
rate and benefits
contribution rate and
benefit package
Number of the meeting
Amount
2018
Operating
Organization
NSSF
NSSF
NSSF
Times
8
3
NSSF
%
50
100
NSSF
100
NSSF
Objective 2: Organizing the judicial regulation and training human resource
2.1
To organize the
judicial regulations
Process of organizing the
judicial regulations
74 | Page %
50
UnofficialTranslation 2.2
2.3
To make the
meeting with the
stakeholders to
collect ideas in order
to put in the judicial
regulations
To nominate and
select the officials
and staff have
knowledge of
pension to fulfill the
work
Number of the meeting
Times
100
Number of the officials
and staff in charge of
pension
Official and
staff
10
5
5
5
5
Times
2
2
2
2
2
Official and
staff
10
5
5
5
5
2.4
To collaborate with
the stakeholders to
gain the experience
both inside and
outside countries
Number of study visit
2.5
To train the capacity
of officials and staff
in charge of pension
Number of officials and
staff
Objective 3: Organizing IT system for implementing the pension scheme
To build the data
basis of pension
Process of building the
scheme in
3.1
data basis and
%
50
collaboration with
management system
national and
international experts
To organize the
management system Process of organizing the
3.2
%
50
of accounting and
management system
finance
3.3
To set up the system
of registration and
contribution
payment
Process of organizing the
system of registration
and contribution payment
75 | Page %
50
NSSF
NSSF
NSSF
100
NSSF
100
NSSF
100
NSSF
UnofficialTranslation To establish the
Process of organizing the
3.4 system of benefit
systems of benefit
%
50
provision
provision
To organize to send
the data to the
Process of organizing to
3.5 account of retired
%
50
send the data
persons in the
partnership bank
Objective 4: Publishing publicly and determining the implementation steps
4.1
To make the
publishing meeting
on implementation
of pension scheme
in capital-provinces
Number of the meeting
4.2
To produce spot and
leaflet
Number of spot and
leaflet
Spot
Leaflet
4.3
To implement the
pension scheme in
capital-provinces
Number of capitalprovinces
4.4
To register and
collect contribution
from enterprises,
establishments, and
workers
Number of enterprises,
establishments, and
workers register and pay
in contribution
To provide old age
allowance to
workers
Number of workers gain
the benefit of old age
allowance
4.5
Times
100
NSSF
100
NSSF
3
8
14
NSSF
1
1
1
1
1
1
1
1
1
1
Capitalprovinces
3
8
14
Enterprise
5,500
2,000
1,500
6,000
NSSF
member
790,00
0
160,00
0
100,00
0
450,00
0
NSSF
worker
1,053
1,568
2,568
4,150
NSSF
2018
Operating
Organization
NSSF
NSSF
Goal 4: Strengthening the good governing
N
Actions
Indicator
76 | Page Amount
2014
Year of Implementation
2015
2016
2017
UnofficialTranslation Objective 1: Improving efficiency and quality of the public administration services
To build the
Rate of officials and staff
1.1 capacity and Train
%
50
50
shall be trained
the human resource
To strengthen the
internal
Efficiency of internal
1.2 management system
%
90
97
management
and human resource
policy
50
50
50
NSSF
99
99
99
NSSF
1.3
To extend the public
publishing of social
security insurance
service
Coverage of public
information provision
%
70
70
70
70
70
NSSF
1.4
To make the
mechanisms of
gaining information
and dealing with the
problems
Efficiency of gaining
information and dealing
with the problems
%
80
90
95
97
97
NSSF
1.5
To establish the
documentary library
of social security
insurance provision
Process of organizing
and implementing
%
50
100
1.6
To reform the
composition and
function of medical
committee
Process of reforming
Prakas of medical
committee of NSSF
%
100
1.7
To organize the
management system
of health service
consumption
Efficiency of the
payment and
consumption of health
service
%
95
96
97
1.8
To prepare and
reform IT
infrastructure
%
90
95
100
Efficiency of sending
data
77 | Page NSSF
NSSF
98
UnofficialTranslation 99
NSSF
NSSF
1.9
To study the
Process of linking IT
possibility of linking
networks with
IT network with
partnership bank
partnership bank
To organize the
procedure and the
implementation
1.10
policy for using the
materials and IT
system
Process of organizing
%
10
100
NSSF
%
100
NSSF
NSSF
Objective 2: Strengthening the financial management and property
2.1
To prescribe the
procedure and the
formality of
financial
management
Process of prescribing
the procedure and the
formality of the financial
management
%
100
2.2
To analyze the
finance of social
security scheme
Number of the financial
contribution of social
security scheme
Times
1
2.3
To make the
investment
committee
Process of organizing to
make the investment
committee
%
100
2.4
To organize the
supply and bidding
plan in compliance
with the law on the
public bidding and
financial guidelines
Efficiency of the
management of supply
and bidding
%
90
78 | Page 1
NSSF
NSSF
97
99
99
UnofficialTranslation 99
NSSF
2.5
To prepare the
maintenance
mechanism and the
joint property
consumption
Efficiency of the
property consumption
%
90
97
99
99
99
NSSF
Objective 3: Strengthening and extending the cooperation with national and international partnerships
3.1
To strengthen and
extend the
cooperation with the
national and
international
institutions working
in the social security
Efficiency of changing
the information and data
in the social security
%
70
75
80
85
90
NSSF
3.2
To strengthen the
compulsory
implementation of
the national and
international
regulations in the
social security
The implementation in
compliance with national
and international
regulations
%
70
75
80
85
90
NSSF
3.3
To continue
investigating and
implementing the
agreement and
memorandum of
understanding
Keeping the cooperation
%
100
100
100
100
100
NSSF
3.4
To participate in the
annual meeting with
ASSA and AWCF,
and other meetings
and workshops
Number of the meetings
and workshops
Times
10
10
10
10
10
NSSF
79 | Page UnofficialTranslation To organize the
study visit to
exchange the
3.5
Number of study visit
Times
5
5
5
experiences both
inside and outside
countries
Objective 4: Strengthening the mechanisms of building plan, statistic, and legal procedure
4.1
To build the longterm strategic
planning and the
annual planning
Roadmap for guiding the
implementation in the
right purpose
4.2
To make the reports
of annual work
result and raise the
implementing
direction
Compared mechanism
and assessment of the
implementation
4.3
To write and reform
the judicial
regulation in order
to insure and
provide the social
security service
Efficiency and
more effectively,
processing of social
and in compliance
security service
with the
development
situation either
national, regional, or
international levels
80 | Page 5
5
NSSF
%
100
100
100
100
100
NSSF
Report
1
1
1
1
1
NSSF
%
80
85
90
95
97
NSSF
UnofficialTranslation 4.4
To keep on
collaborating with
Ministry of Health
and relevant
institutions in
building plan,
statistics, and
legitimate works in
compliance with
guidelines of the
royal government
The implementation in
compliance with policy
of the royal government
To strengthen the
administrative
Number of action on
actions on rejection
rejection of complying
4.5 of complying with
with the law and the
the law and the
guideline
guidelines of social
security
Objective 5: Strengthening the internal audition
5.1
To build the plan
and make the report
of annual audition
Efficiency of the
implementation of
internal audition in the
right purpose
81 | Page % 100 100 100 100 100 NSSF
% 80 90 100 100 100 NSSF
%
85
90
95
97
97
NSSF
UnofficialTranslation 5.2
5.3
5.4
5.5
To collaborate with
the national audit
authorities and the
skillful institutions,
and organize the
training course on
audit knowledge,
financial work,
internal
management
mechanisms and
other knowledge
To collaborate with
the financial
examining officials
of the Ministry of
Economy and
Finance
implementing the
internal audition
To examine,
investigate, assess,
and provide the
recommendation on
implementation of
social security
policy
To audit and
investigate finance,
contribution, benefit
provision, and other
activities in both
central office and
branch division
Number of training
courses
Times
1
1
1
1
1
NSSF
Times
1
1
1
1
1
NSSF
Efficiency of the
management of social
security policy
0
80
85
90
95
99
NSSF
Reformation and
development of the
system of financial
management,
contribution, and benefit
provision of social
security schemes
%
70
75
80
85
90
NSSF
Annual audition
82 | Page UnofficialTranslation Objective 6: Promoting the gender equity in the social security sector
6.1
To push and
encourage the
women to work in
the social security
work, and provide
the priority of
important duty
Rate of female officials
and staff working in
NSSF
%
50
50
50
50
50
NSSF
6.2
To provide
employment injury
insurance, health
insurance, and
pension schemes
Female workers shall be
granted the insurance as
against the total workers
have registered
%
71
71
71
71
71
NSSF
6.3
To participate in the
plan and report to
promote the gender
equity in social
security sector with
the relevant
ministries and
institutions
Mainstreaming and
sharing the gender
information in social
security sector with the
stakeholders
%
70
70
70
70
70
NSSF
83 | Page UnofficialTranslation CONSULTATION DOCUMENT
3
Law and Judicial Regulation
-
Constitution of the Kingdom of Cambodia in 1993
-
Law on the Labour in 1997
-
Insurance Law
-
Law on the Social Security Schemes for Persons defined by the Provisions of the Labour Law
-
Law on the Protection and Promotion of the disable rights
-
Royal Kret concerning the Social Security Schemes for the Civil Servant
-
Royal Kret concerning the Social Security Schemes for the Veteran
-
Sub-Kret concerning the Establishment of the National Social Security Fund
-
Sub-Kret concerning the Establishment of the National Social Security Fund for the Civil Servant
-
Sub-Kret concerning the Establishment of the National Veteran Fund
-
Sub-Kret concerning the Organization and Functioning of the Handicap Fund
Strategy and Policy of the Royal Government
-
Rectangular Strategy Phase III
-
National Development Strategy Planning (2014-2018)
-
National Social Protection Strategy for the Poor and the Vulnerable (2001-2018)
-
Financial Sector Development Strategy (2011-2020)
-
Strategic Planning of the Development of the Labour and Vocational Training Sector (2014-2018)
-
Recommendation of Samdech Akka Moha Sena Padie Techo Husen, Prime Minister of the
Kingdom of Cambodia in the Inauguration of Achievement Building and the opening of the
Convention of the Mandate Affairs of Four-Year Action Plan Implementation (2009-2012) and the
Work Objectives in 2013 of Ministry of Labour and Vocational Training.
General Documents
-
General Announcement on the Human Rights in 1948
-
Announcement of Philadelphia in 1944
-
Convention No. 102 of the International Labour Organization in 1952
-
ASEAN Association (ASEAN Planning in 2015 on the Announcement of the ASEAN Human
Rights and the Joint Statements of the 7th Summit of ASEAN Labour Officials Plus Three)
-
ASEAN Social Security Association
-
General Population Census in Cambodia in 2008
-
Enterprise/Establishment Census of the Kingdom of Cambodia in 2011
84 | Page UnofficialTranslation -
Cambodian Socio-Economic Audit in 2010
-
Macroeconomic Indicators of Ministry of Economy and Finance (dated 30 July, 2013)
-
Insurance Report in 2011
-
Work Result Report in 2012 and Duty Objectives in 2013 of Ministry of Social Affairs, Veteran and
Youth Rehabilitation
-
Health Achievement Report in 2012 and Work Objectives in 2013 of Ministry of Health
-
Work Achievement Report in 2013 and Implementation Objectives in 2014 of the National Social
Security Fund
85 | Page UnofficialTranslation