Consumer Action: www.consumer-action.org
About this game
Lifeline Quiz was created by Consumer Action as
part of the California Lifeline Training Module,
which includes:
 Connect to Lifeline and Save! brochure
 A Leader’s Guide
 A training curriculum
 PowerPoint training slides.
Other publications that are part of this module
can be found at www.consumeraction.org/modules
Consumer Action created this publication in
partnership with AT&T © 2007
Consumer Action: www.consumer-action.org
Lifeline Quiz
At Your Service
The Bachelor
Call Tyrone
$2o0
$200
$200
$300
$300
$300
$400
$400
$400
$500
$500
$500
Final Round 1
Final Round 2
Final Round 3
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At Your Service
One family member or an extended family
that lives together as a group.
back
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At Your Service
You are a qualifying child or qualifying relative
who is claimed on someone else’s tax
return.
back
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At Your Service
If you are a renter, California law requires
that your landlord provide one.
back
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At Your Service
This protects you from running up a large bill.
back
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The Bachelor
This happens when you change from basic
residential service to the
Lifeline program.
back
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The Bachelor
Daily Double
Click
back
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The Bachelor
If you are applying for Lifeline under the
income-based guidelines, this must be
included with your application.
back
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The Bachelor
Once you have contacted the telephone company
to enroll in the Lifeline program, you will
have 30 days to provide this form.
back
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Call Tyrone
You contact this agency if you have complaint
related to Lifeline.
back
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Call Tyrone
This agency provides consumer non-legal advice,
guides consumers to complaint handling
agencies and distributes free consumer
educational publications.
back
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Call Tyrone
This agency distributes telecommunications
equipment and services.
back
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Call Tyrone
Daily Double
Click
back
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Tie Breaker
You may be required to pay back any discounts
you have received.
back
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Tie Breaker
Your service will be removed from the Lifeline
program, you will be changed to full price, and
you may have to pay a deposit.
back
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Tie Breaker
You must complete the section of the certification
form titled “Method 1”and you must
complete “Method 2” if:
back
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Although your enrollment is subject to approval,
this happens when you call to enroll in
the Lifeline program.
back
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Last year’s state, federal or tribal tax return,
income statements or pay check stubs, child support
documents, divorce decree.
back
Consumer Action: www.consumer-action.org