Beyond
Emotional Intelligence
Your ticket to winning in the workplace …
Mann Gulch, Hectic
By Mike Sanders, PMP
IT Manager – Southern California Edison Co., CA
Public Speaker, Native American
© 2008-2012 - Mike Sanders
Approved for public release with citation; Distribution is unlimited.
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Multitasking
Concurrent
operation by one
CPU of two or
more processes.
Copyright 2008-2012 - Mike Sanders
Conscious Intelligence (CQ)
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Multitasking in LA
… four jobs…
… a presentation…
… two conference calls ..
… and a banana ...
Mann Gulch, Hectic
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Conscious Intelligence (CQ)
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Mike’s Metrics Over a Year
Working Tasks – Twice a many
Completions – Half as many
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Conscious Intelligence (CQ)
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Something Forgotten
“To do two things at once …
… is to do neither.”
Publilius Syros
Roman Philosopher – 100AD
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Conscious Intelligence (CQ)
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Research Says …
Copyright 2008-2012 - Mike Sanders
Conscious Intelligence (CQ)
Page 7
Switching Costs
Lost time … the gap (~5%)
Task engagement … the lag (~20%)
Performance errors … mistakes (~25%)
Faulty prioritization … wrong task (~50%)
On a given day you could be 100% ineffective.
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Conscious Intelligence (CQ)
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Switching Barriers
Complexity
HAC - SCE
Frequency
60K
Distractions
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Conscious Intelligence (CQ)
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Popular Distractions
Interruptions
Phones
Meetings
Email
Instant Messaging
Noises
Poor Lighting
Boss
Seating
Texting
Copyright 2008-2012 - Mike Sanders
Conscious Intelligence (CQ)
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Real Distractions
Anger
Fear
Anxiety
Unhappiness
Happiness
Jealousy
Insecurity
Confusion
Day Dreaming
Love ♫♫♫
Copyright 2008-2012 - Mike Sanders
Keys, Glasses, Cell
Conscious Intelligence (CQ)
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Your Four Brains
Emotional
Analytical
(Limbic System)
Fully Developed
at 3-6 yrs
(Prefrontal Cortex)
Fully Developed
at 25 yrs
Subconscious
(Blind Spots)
Copyright 2008-2012 - Mike Sanders
Conscious Intelligence (CQ)
Physical
(Reptilian)
at Birth
Fight, Flight
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The Hawthorne Studies
• Chicago, late 1920’s
• Western Electric’s
Hawthorne plant
• Observed assembly,
varied lighting
• Results astonishing
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Conscious Intelligence (CQ)
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Stop Switching, Start Engaging
Analyze tasks
Set priorities
Validate
Create queues
Engage
De-engage
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Conscious Intelligence (CQ)
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Continually Reduce Workload
Delete
Delegate
Transfer
Handshake
Shave (reduce) scope
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Conscious Intelligence (CQ)
Page 15
Multitasking … you think
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Conscious Intelligence (CQ)
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Switching … you are
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Conscious Intelligence (CQ)
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Conscious Intelligence (CQ)
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Engaging … you should
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Conscious Intelligence (CQ)
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Conscious Intelligence (CQ)
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Conscious Intelligence (CQ)
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Multitasking, Really
Switching complex
tasks frequently in
an attempt to do
more than one thing
at the same time.
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Conscious Intelligence (CQ)
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Conscious Intelligence
Performing validated,
prioritized tasks
exquisitely, one task
at a time.
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Conscious Intelligence (CQ)
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MicroMeditation™
1. Breathe in, exhale.
2. Breathe in, exhale.
3. Breathe in, visualize a banana.
4. Breath in, peel the banana.
5. Breath in, take a bite.
6. “What’s most important to you?”
7. Everything follows number 6.
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Conscious Intelligence (CQ)
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Conscious Intelligence (CQ)
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Conscious Intelligence (CQ)
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Conscious Intelligence (CQ)
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Conscious Intelligence (CQ)
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Conscious Intelligence (CQ)
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Conscious Intelligence (CQ)
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Conscious Intelligence (CQ)
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Conscious Intelligence (CQ)
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Conscious Intelligence (CQ)
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Conscious Intelligence (CQ)
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Websites and Contact Info
www.advanced-multitasking.com
www.mike-sanders.com
Downloads
[email protected]
Mike Sanders - 714.615.5477
Copyright 2008-2012 - Mike Sanders
Conscious Intelligence (CQ)
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