ELECTRONIC COMMUNICATIONS
MARKET IN TURKEY
MARKET DATA (2016 Q2)*
(*) In the event of any discrepancy, the original report in Turkish shall prevail.
AGENDA

Chairman’s Note

Executive Summary

Market Overview

Consumer Complaints

Market Data

Fixed

Broadband Internet

Mobile

Other Services
2
CHAIRMAN’S NOTE
On the other hand, compared with the previous periods, developments in the market
during the 2nd quarter of 2016 imply important changes in the market which can be
summarized as below.
• While total net sales of operators is 39.6 billion ₺ for the year 2015 and 10.5 billion ₺
for the 1st quarter of 2016, it reached 11,14 billion ₺ in 2nd quarter of 2016.
• As of the end of second quarter, there are 11.25 million fixed subscribers. Number of
mobile subscribers is more than 73.65 million which corresponds to 93.5% mobile
penetration. Excluded number of M2M subscribers and of 0-9 age range, mobile
penetration is 106%. In the second quarter of 2016, Turkey has ranked first among the
European countries with the average monthly mobile usage (MoU) of 426 minutes, as
it was the case in the previous periods. During this period, 2.9 million mobile
subscribers ported their numbers. Up to now over 96 million numbers have been
ported.
• As to broadband indicators, there are 55.3 million total broadband subscribers of
which 9.9 million is fixed broadband and 45.3 million is mobile broadband. The
On 15 July 2016, a coup originated by some military forces taking orders from increase rate between 2016 Q1 and 2016 Q2 is 24.6%. Increase rate in mobile
Fetullahist Terrorist Organization (FETO) was attempted. Fortunately brave Turkish broadband (via cellphone) has been the highest one with 30.8% and then follows Fiber
to the Home (FTTH) with 20.7%.
citizens eliminated this attempt and finally saved our country.
These traitors bombed and shoot not only policemen and citizen but also
Presendential Campus at Beştepe, Turkish Parliament Building, military and police
buildings and Martyrs (Bosphorus) Bridge. After the call of His Excellency President
Recep Tayyip ERDOĞAN, unarmed millions of Turkish citizens just carrying Turkish
flags met at the squares and in front of the bombed buildings to resist against the
coup and defend democracy and the country despite the heavy bombing of traitors
from helis and tanks.
Thanks to Allah, in the leadership of His Excellency President Recep Tayyip
ERDOĞAN and Prime Minister Binali YILDIRIM; Turkish citizens, policemen and
soldiers defeated the coup attempt. We all remember our martyrs who lost their
lives to defend our country during the coup attempt with respect.
• After launching of 4,5G mobile services on 1st of April, the number of people using
4.5G mobile service reached nearly 30 million at the end of June. 13,3 million of those
have 4.5G compatible device and SIM card. While monthly data usage of mobile
broadband users is 1.9 Gbyte in average, this is 3.4 Gbyte/month for 4.5G subscribers
with compatible device and SIM cards.
• Length of fiber in Turkey reached 277,758 km in 2016 Q2 from 256,829 km in 2016
Q1 with and increase rate of more than 8%.
As a very important progress for domestic production of IT equipments, the 4.5G base
station produced by local vendors in the scope of «ULAK Project» is approved as
«domestic product» by relevant body in April, 2016.
It’s my pleasure to represent this valuable report containing the developments in
Turkey’s electronic communications market in 2nd quarter of 2016 and I would like to
During the heavy bombing, His Excellency President Recep Tayyip ERDOĞAN called
take this opportunity to wish for a fruitful outcome of the forthcoming quarters.
out to all Turkish people by using his mobile phone’s video call feature. 4.5G
technology was widely used by broadcasting companies for live streaming. We are
Yours sincerely
happy to see both mobile and fixed electronic communications infrastructure
worked properly and there was nearly no problem.
Dr. Ömer Fatih SAYAN
President of the Authority
Chairman of the Board
3
EXECUTIVE SUMMARY (MARKET OVERVIEW)

There are 622 operators providing service within a total of 1009
authorizations as of August 15th, 2016.

Total net sales of Türk Telekom and mobile network operators
approximately worth 8.7 billion ₺, while other operators’ total net
sales approximately worth 2.44 billion ₺.

Total investments of Türk Telekom and mobile network operators is
around 1.37 billion ₺.

Total investment of other operators has been realized as 302 million
₺ in the second quarter of 2016.

Mobile traffic volume is 60.5 billion minutes and fixed traffic volume
is 2.5 billion minutes in the second quarter of 2016.
4
EXECUTIVE SUMMARY (FIXED MARKET)

There are approximately 11.3 million fixed telephony subscribers and
penetration rate is 14.3%. However, considering the fact that average
household size is around 3.60 in Turkey, we may assume fixed
telephony services reach to a significant proportion of population.

Number of Carrier Pre-Selection (CPS) users is 200,404, while the
number of users having call-by-call carrier selection services is
47,626.

Percentage of PSTN revenues on total revenues of Türk Telekom is
28.9%, while the proportion of access revenues is around 55%.

“On-net traffic/total traffic” ratio for Türk Telekom is 62.2%. On the
other hand; proportion of traffic to mobile networks is 30.8% of total
traffic.
5
EXECUTIVE SUMMARY (FIXED MARKET)

Market share of alternative operators for local calls is 16%, while Türk
Telekom has a market share of 84%.

Market share of alternative operators for national calls is 43%, while
Türk Telekom has a market share of 57%.

Market share of alternative operators for calls to mobile networks is
44%, while Türk Telekom has a market share of 56%.

Market share of alternative operators for international call
origination is 41.6%, while Türk Telekom has a market share of 58.6%.

Market share of alternative operators for international calls
terminated on fixed network is 68.5%, while Türk Telekom has a
market share of 31.5%.
6
EXECUTIVE SUMMARY (FIXED MARKET)

Market share of alternative operators for international calls
terminated on mobile networks is 78.9%, while Türk Telekom has a
market share of 21.1%.

Market share of alternative operators for call origination from fixed
network is 32.1% (share in total traffic), while Türk Telekom has a
market share of 67.9%.

Germany is the most frequently communicated country via fixed
networks (outgoing and incoming).

Fixed Minutes of Usage (MoU) is 136.

Türk Telekom’s ARPU is 24.4 ₺.
7
EXECUTIVE SUMMARY (BROADBAND INTERNET)

The number of broadband subscribers, which was 6 million in 2008,
is around 55.3 million(*)

Number of internet subscribers in Turkey increased by 6.8% as
compared to the previous quarter thanks to the increase in number
of mobile and fibre internet subscribers. Annual growth rate of total
number of internet subscribers has reached to 24.6%.

Number of xDSL subscribers in the first quarter is over 7.4 million.

Number of mobile broadband subscribers (computer and mobile
handset) is around 45.3 million.
(*) Mobile broadband ratio given here is updated. Currently, it includes the subscribers who have used packages less than one
month period, who have used packages longer than one month period and who have accessed internet without any packages.
Previously, it was just consisted of the subscribers who had packages longer than one month period.
8
EXECUTIVE SUMMARY (BROADBAND INTERNET)

Number of cable internet subscribers reached to 664,095.

Nearly 70.2% of fixed broadband subscribers in Turkey prefer offers
providing 10-30 Mbps download speeds.

81.7% of users connecting to mobile internet via computer have a
data usage of 100 Mb and above. Almost 14.9% of subscribers are
within the 0-50 Mb interval.
9
EXECUTIVE SUMMARY (MOBILE MARKET)

There are around 73.65 million mobile subscribers corresponding to
93.5% penetration rate. Mobile penetration rate exceeds 100% when 0-9
year’s old population are excluded.

After launching of 4.5G services on the 1st of April, 2016, number of 4.5G
subscribers reaches to 38.6 million, while number of 3G subscribers falls
to about 28.6 million in the second quarter.

Turkcell has 44.2%, Vodafone has 31.3% and Avea has 24.5% market
share according to the number of subscribers.

Nearly 51.4% of total mobile subscribers are postpaid users.

Almost 10.7% of total mobile subscribers are corporate subscribers while
the rest are individuals.

Churn rates are 2.4% for Turkcell, 2.6% for Vodafone and 2.4% for Avea.
10
EXECUTIVE SUMMARY (MOBILE MARKET)

As of August 3rd, 2016 total number of ported numbers are around 96.2
million (cumulative).

M2M subscribers reached almost 3.7 million in the second quarter of
2016.

Germany is the most frequently communicated country via mobile
networks (outgoing and incoming).

Total number of SMS is around 23.7 billion and number of MMS is 21
million.

With respect to revenues, market share of Turkcell is 39,3 % while market
shares of Vodafone and Avea are 38,7 % and 22% respectively.
11
EXECUTIVE SUMMARY (MOBILE MARKET)

Voice revenues make up 60.3% of Turkcell’s total revenues, 37.8% of
Vodafone’s and 43% of Avea’s. SMS+MMS revenues make up 5.5% of
Turkcell’s revenue and corresponding figures are 8.3% for Avea and
10.1% for Vodafone. Data revenues make up 49.5% for Vodafone,
43.4% for Avea and 27.9 % for Turkcell.

ARPU is 25.4 ₺ for Turkcell, 26 ₺ for Vodafone and 24.8 ₺ for Avea.

As of June 2016, Turkcell’s MoU is 339, Vodafone’s MoU is 460 and
Avea’s MoU is 507. Overall MoU rate for Turkey is 426 minutes for
2016 Q2.
12
EXECUTIVE SUMMARY (OTHER OPERATORS)

Alternative operators have fiber length of 58,956 km, while Türk
Telekom has 218,802 km of fiber infrastructure. Nearly 124,560 km of
this infrastructure is used for backbone and the remaining is used for
access.

Infrastructure operators’ total revenue is around 375,5 million ₺.

TURKSAT, as an operator of cable broadcasting services, has
1,151,323 cable TV subscribers and has 854,719 digital cable TV
subscribers.

Number of subscribers having GMPCS mobile telephony services is
7,785 and corresponding revenue is approximately 2.2 million ₺.
13
EXECUTIVE SUMMARY (OTHER OPERATORS)

Satellite communication operators provide services such as
international internet connections, video conference and point-topoint international satellite data circuits, to 10,681 subscribers. Total
revenue generated from these services is approximately 108 million
₺.

Total number of calls for directory services is 5,296,889 and the
corresponding call time is 8,898,131 minutes. Total revenue of DQ
operators is approximately 18 million ₺.

Number of subscribers having PMR/PAMR services is 2,868 , number
of users is 115.983 and the total revenue is around 6.5 million ₺.
14
MARKET OVERVIEW
Number of Authorizations Based on Authorization Type (As of August 15th, 2016)
Authorization Type
Services
Number of
Authorizations
Authorization Agreement
Satellite and Cable TV Services
1
GSM Services
3
IMT-2000/UMTS Services
3
Several Telecommunication Services
1
Satellite Telecommunication Services
44
Satellite Platform Services
19
Infrastructure Operation Services
173
Internet Service Providers
359
Fixed Telephony Services
0
Cable TV Services
22
GMPCS Mobile Telephony Services
9
GSM 1800 Services on Air Vehicles
3
Mobile Virtual Network Operator Services
51
IMT Services
3
GMPCS Mobile Telephony Services
3
PMR/PAMR Services
80
Infrastructure Operation Services
9
Fixed Telephony Services
179
Directory Enquiry Services
13
Mobile Virtual Network Operator Services
34
Concession Agreement
Authorized by Notification
Authorized by Right of Use
TOTAL
1009
15
MARKET OVERVIEW
Net Sales of Türk Telekom and Mobile Operators, ₺
IFRS
2011
2013
2014*
2015
Türk Telekom
7,191,004,808
7,846,543,953
7,774,326,701
7,698,705,632
Turkcell
8,030,300,214
8,723,533,175
9,123,141,855
9,371,204,954 10,060,441,508
Vodafone
4,333,479,363
4,917,505,698
5,734,389,736
6,747,411,285
8,427,327,284
Avea
3,080,495,071
3,474,743,736
3,838,111,740
4,312,489,175
4,966,653,570
Toplam
TPL
2012
7,935,891,670
22,635,279,456 24,962,326,562 26,469,970,032 28,129,811,046 31,390,314,032
Türk Telekom
7,374,599,666
7,253,226,575
7,237,240,887
7,299,814,772
Turkcell
8,332,040,983
8,828,290,710
9,339,277,751
9,569,192,094 10,231,570,128
Vodafone
3,741,607,933
4,380,371,258
4,773,658,515
5,153,420,107
6,152,362,942
Avea
2,906,743,653
3,354,467,547
3,808,180,931
4,269,465,539
4,925,584,027
Toplam
7,551,953,946
22,354,992,235 23,816,356,090 25,158,358,084 26,291,892,512 28,861,471,043
IFRS: International Financial Reporting Standards, TPL: Tax Procedure Law
(*) Vodafone updated its 2013 net sales data in 2014 Q4.
Net Profit of Türk Telekom and Mobile Operators* , ₺
2011
2012
2013
2014
2015
Türk Telekom
2,468,971,871
2,995,771,673
1,277,576,133
2,483,731,826
1,302,398,865
Turkcell
2,262,195,067
2,421,010,843
2,365,193,056
2,300,631,352
1,730,528,891
Vodafone
-696,907,047
-91,669,117
40,981,479
53,634,967
-132,072,305
-1,054,556,808
-752,521,475
-726,954,492
-793,497,469
-935,100,076
Avea
(*) Based on the income statements of operators notified to ICTA.
16
MARKET OVERVIEW
Net Sales of Türk Telekom and Mobile Operators, ₺
2015-2
2015-3
2015-4
2016-1
2016-2
Türk Telekom
1,951,343,398
2,013,618,731
2,107,941,130
2,042,943,943
2,254,795,294
Turkcell
2,459,377,063
2,675,461,611
2,575,156,931
2,494,371,584
2,537,609,144
Vodafone
2,041,958,118
2,225,064,392
2,249,175,575
2,392,685,504
2,494,942,004
Avea
1,219,400,904
1,298,685,471
1,282,125,997
1,333,879,407
1,416,221,978
TOTAL
7,672,079,484
8,212,830,205
8,214,399,633
8,263,880,437
8,703,568,419
2016-1
2016-2
Net Sales of Other Operators, ₺
Operator Type
Internet Service Providers
2015-2
2015-3
2015-4
1,172,755,954 1,244,261,171 1,369,560,341 1,417,480,392 1,480,700,296
Fixed Telephony
312,922,030
356,565,792
323,165,266
305,506,599
326,413,150
Infrastructure
183,318,996
287,431,702
265,878,742
280,554,493
375,520,095
Satellite Telecommunication
91,223,658
95,412,128
86,335,030
105,174,642
108,083,108
Directory Information
18,334,603
18,625,267
20,046,004
17,279,778
18,214,664
Cable TV
132,264,966
130,944,904
125,414,280
118,701,179
120,659,070
GMPCS
2,085,250
1,908,760
4,053,900
1,981,717
1,734,509
PMR/PMAR
3,780,333
3,817,140
5,063,303
8,032,075
6,530,771
TOTAL
1,916,685,790 2,138,966,864 2,199,516,866 2,254,710,874 2,437,855,663
• Based on the quarterly notifications of operators to ICTA.
17
MARKET OVERVIEW
Annual Investments of Türk Telekom and Mobile Operators*, ₺
2011
Türk Telekom
2012
2013
2014
2015
1,371,661,333
1,430,588,567
1,372,029,459
1,012,532,009
1,219,033,242
Turkcell
894,292,037
947,118,055
1,057,753,655
1,360,000,236
6,772,281,657
Vodafone
799,790,150
588,602,244
621,412,373
942,973,136
3,853,415,613
Avea
799,871,481
756,699,109
705,706,896
782,085,603
4,112,035,110
3,865,615,001
3,723,007,975
3,756,902,383
4,097,590,985
15,956,765,623
TOTAL
(*) Based on the income statements of operators notified to ICTA.
Quarterly Investments of Türk Telekom and Mobile Operators, ₺
2015-2
2015-3
Türk Telekom
194,667,540
214,079,059
Turkcell
428,714,634
Vodafone
Avea
TOTAL
2016-1
2016-2
734,729,622
60,091,525
276,610,582
277,381,660
5,845,131,870
470,329,809
482,145,327
201,143,309
262,192,992
3,021,626,741
400,624,937
311,574,623
192,428,722
233,125,848
3,528,162,177
471,044,240
295,683,698
986,779,559 13,129,650,410
1,402,090,512
1,366,014,230
1,016,954,205
2015-4
Quarterly Investment of Other Operators, ₺
2015-2
Other Operators
179.944.099
2015-3
467.398.743
2015-4
507.851.338
2016-1
255.491.612
2016-2
302.004.363
18
MARKET OVERVIEW
Annual Voice Traffic Volume, Billion Minutes
250
189,2
200
150
168,9
132,2
149,5
19,4
202,6
219,1
14,0
16,7
21,8
23,6
23,9
100
50
108,2
233,9
11,3
125,8
147,1
169,8
185,9
2012
2013
205,2
222,6
0
2009
2010
2011
Mobile
Fixed
2014
2015
Total
Quarterly Voice Traffic Volume, Billion Minutes
19
MARKET OVERVIEW
Total Traffic Distribution, Million Minutes
2016-2
57.795
1.476 989 2.722
2016-1
54.016
1.479 934 2.749
2015-4
54.172
1.689 1.017 2.774
2015-3
54.230
1.603 972 2.827
2015-2
53.679
1.8751.024 2.725
2015-1
49.449
2.119 1.017 2.748
2014-4
49.927
2.173 1.046 2.802
2014-3
50.277
2.186 1.105 2.829
2014-2
49.493
2.503 1.198 2.610
2014-1
44.652
2.633 1.128 2.587
0%
10%
20%
Mobile to Mobile%
Total Traffic Distribution,
30%
40%
50%
Fixed to Fixed
60%
Fixed to Other
70%
80%
90%
100%
Mobile to Other
2016-2
91,8
4,3 2,3 1,6
2016-1
91,3
4,6 2,5 1,6
2015-4
90,8
4,7 2,8 1,7
2015-3
90,9
4,7 2,7 1,6
2015-2
90,5
4,6 3,2 1,7
2015-1
89,7
5,0 3,8 1,5
2014-4
89,2
5,0 3,9 1,9
2014-3
89,1
5,0 3,9 2,0
2014-2
88,7
4,7 4,5 2,1
2014-1
87,6
0%
10%
20%
Mobile to Mobile
30%
40%
Mobil to Other
5,1
50%
60%
Fixed to Fixed
70%
80%
Fixed to Other
90%
5,2 2,2
100%
20
CONSUMER COMPLAINTS
# and % of Consumer Complaints for Each Service, 2016 Q2
Satellite
Platform
Services
1497
5%
Fixed Cable TV
Telephony Services
59
Services
0%
3441
11%
Mobile
13663
44%
ISP
12450
40%
# of Consumer Complaints per «1 million Subscribers»
1.600
1.400
1.338,6
1.200
1.000
800
600
826
544
400
200
0
384,6
305,9
185,5
51,2
154
97
2015-1
ISP
2015-2
Satellite Platform
2015-3
Mobile
2015-4
2016-1
Fixed Telephony
2016-2
Cable TV
21
FIXED MARKET
Fixed-Line Subscribers and Penetration Rate
24
22,3
20,6
16
18,3
14
20
17,7
16,3
14,6
14,4
14,3
4
11,25
11,32
11,49
12,53
13,55
6
16
12
13,86
8
15,21
10
16,20
Millions
12
%
18
8
4
2
0
0
2010
2011
2012
2013
2014
Number of Subscribers
2015
2016-1
2016-2
Penetration
22
FIXED MARKET
Number of Users of FTS Providers, 2016 Q2
Method
2015-2
2015-3
Carrier
151,565 161,503
Pre-selection
Call-by-call
69,289
Carrier Selection 77,589
2015-4
2016-1
2016-2
180,462
194,981
200,404
61,326
57,730
47,626
Market Shares of FTS Providers
Based on # of Users, 2016 Q2
Alternative Operators
Market Share
(%)
TTNET
53.7
Superonline
14.5
Turknet
8.1
İş Net
5.0
Vodafone Net
3.8
Millenicom
3.4
Netgsm
2.4
TTM Telekom
1.8
Voys Telekom
1.5
Diğer
5.7
23
FIXED MARKET
Breakdown of Annual Fixed Revenues of Türk Telekom, %
2015
34,8
2014
47,9
39,6
2013
42,1
47,7
2012
3,5 4,2
9,6
3,8 4,8
9,8
4,3 4,8
38,5
56,6
31,6
4,7
5,3 3,9 2,7
2011
60,6
27,0
6,4
2010
60,5
27,1
6,9 3,4 2,1
2009
61,4
24,3
0%
10%
20%
30%
PSTN
Access
40%
50%
60%
Leased Lines
70%
Interconnection
7,6
80%
90%
3,7 2,2
3,3 3,5
100%
Others
Breakdown of Quarterly Fixed Revenues of Türk Telekom, %
2016-2
28,9
55,0
2016-1
32,2
2015-4
31,6
2015-3
54,2
2015-1
10%
20%
PSTN
3,5
49,0
38,4
0%
3,3 3,7
48,1
35,7
Access
40%
50%
Leased Line
60%
14,0
4,5
9,9
3,5 4,4
47,0
30%
9,8
3,5 3,6 6,6
47,4
33,9
2015-2
3,0 3,3
4,3
3,8
70%
Interconnection
80%
90%
Other
7,5
6,6
100%
24
FIXED MARKET
Breakdown of Türk Telekom’s Traffic, %
2016-2
62,2
2,1
30,8
4,7
2016-1
61,8
2,3
30,5
5,2
2015-4
65,3
2,3
27,6
4,8
2015-3
64,7
2,5
28,2
4,5
2015-2
67,5
2015-1
2,4
69,8
0%
2,2
20%
40%
Onnet
60%
International
Mobile
25,9
4,2
23,7
4,3
80%
FTS
100%
Other
Breakdown of Türk Telekom’s Traffic, Million Minutes
2015-2
2015-3
2015-4
2016-1
2016-2
On-net
1.385
1.165
1.229
1.015
1.042
International
531
507
519
502
515
Mobile
87
82
90
85
79
FTS
49
46
44
38
35
DQ Services
-
-
-
3
3
TOTAL
2.052
1.800
1.881
1.643
1.675
25
FIXED MARKET
Market Shares Based on Voice Revenues*, %
100%
90%
14
15
17
16
17
17
86
85
83
84
83
83
2015-1
2015-2
2015-3
2015-4
2016-1
2016-2
80%
70%
60%
50%
40%
30%
20%
10%
0%
TT
FTS
(*) Calculated from minute-based voice revenues of TT and net sales of FTS providers.
Call Origination Market Shares from Fixed Networks, %
100%
90%
80%
44
44
48
46
51
47
56
56
52
54
49
53
2015-1
2015-2
2015-3
2015-4
2016-1
2016-2
70%
60%
50%
40%
30%
20%
10%
0%
TT
FTS
26
FIXED MARKET
FTS and TT Comparison for Local Calls, %
100
85,5
80
85,0
85,1
84,3
82,2
84,0
17,8
16,0
(%)
60
40
15,7
20
14,5
14,9
2015-1
2015-2
15,0
0
2015-3
TT
2015-4
2016-1
2016-2
FTS
FTS and TT Comparison for National Calls, %
100
80
85,5
85,0
85,1
84,3
82,2
84,0
(*) Market Shares are based on traffic
volume.
(%)
60
40
15,7
20
14,5
14,9
2015-1
2015-2
17,8
16,0
15,0
0
2015-3
TT
2015-4
FTS
2016-1
2016-2
27
FIXED MARKET
FTS and TT Comparison for F2M Calls, %
80
(%)
(*) Market Shares are based on
traffic volume.
56,4
56,4
60
54,5
40
45,5
43,6
43,6
2015-1
2015-2
2015-3
55,0
57,7
56,0
42,3
44,0
45,0
20
0
TT
FTS and TT Comparison for International Calls, %
(%)
80
60
54,5
40
45,5
56,4
43,6
56,4
43,6
55,0
45,0
57,7
56,0
42,3
44,0
2015-4
2016-1
2016-2
FTS
Most Frequently Communicated
Countries via Fixed Networks
Highest Rate of Traffic Highest Rate of Traffic
Sent to
Received From
Germany
Germany
Pakistan
France
UK
UK
Italy
Greece
Bulgaria
KKTC
20
0
2015-1
2015-2
2015-3
TT
2015-4
FTS
2016-1
2016-2
28
FIXED MARKET
FTS and TT Comparison for International Incoming Calls
Terminated on Fixed Networks, %
(%)
80
60
54,5
40
45,5
56,4
56,4
43,6
43,6
55,0
57,7
56,0
42,3
44,0
45,0
20
0
2015-1
2015-2
2015-3
TT
2015-4
2016-1
2016-2
FTS
FTS and TT Comparison for International Incoming
Calls Terminated on Mobile Networks, %
(%)
80
56,4
56,4
60
54,5
40
45,5
43,6
43,6
2015-1
2015-2
2015-3
55,0
45,0
57,7
56,0
42,3
44,0
(*) Market Shares are
based on traffic volume.
20
0
TT
2015-4
FTS
2016-1
2016-2
29
FIXED MARKET
Fixed MoU, Minutes
160
145
137
134
139
134
136
2015-3
2015-4
2016-1
2016-2
120
80
40
0
2015-1
2015-2
ARPU, ₺
25
20
24,37
23,89
23,63
23,47
23,27
10
23,17
15
5
30
0
2015-1
2015-2
2015-3
2015-4
2016-1
2016-2
BROADBAND INTERNET
Number of Broadband Internet Subscribers*
60
55,3
55
48,6
50
41,2
45
9,9
9,5
40
32,6
Millions
35
27,6
30
7,9
20
14,3
15
5
0
8,4
22,3
25
10
8,9
6,0
8,8
7,1
14,7
6,0
6,4
2,5
7,2
2008
2009
2010
Fixed
45,3
39,1
7,6
2011
32,4
19,7
2012
24,2
2013
Mobile
(*) Fixed, mobile, cable modem, fiber etc. all means of broadband access are included
2014
2015
Jun.2016
Total
31
BROADBAND INTERNET
Breakdown of Number of Internet Subscriptions
2015-2
2016-1
2016-2
xDSL
6,864,772
7,340,576
7,444,432
Mobile Internet from
Computer
1,661,824
1,465,689
1,329,239
Mobile Internet from
Mobile Handset
33,636,811
40,482,100
43,992,910
Cable Internet
583,053
653,177
FTTH
551,144
FTTB
Fibre (total)
Other
TOTAL
Quarterly Growth Rate Annual Growth Rate
(2016 Q1 – 2016 Q2) (2015 Q2 – 2016 Q2)
1.4%
8.4%
-9.3%
-20.0%
8.7%
30.8%
664,095
1.7%
13.9%
687,974
665,086
-3.3%
20.7%
1,005,080
1,044,767
1,110,507
6.3%
10.5%
1,556,224
1,732,741
1,775,593
2.5%
14.1%
92,676
93,831
99,479
6.0%
7.3%
44.395.360 51.768.114 55.305.748
6,8%
24,6%
32
BROADBAND INTERNET
Data on 3G and 4.5G Subscribers
2015-2
2015-3
2015-4
2016-1
2016-2
61.076.640
63.066.580
64.256.311
65.949.652
28.599.109
-
-
-
-
38.597.384
Mobile Internet from Computer (Total)
1.646.892
1.662.797
1.597.606
1.465.689
1.329.239
Mobile Internet from Computer (4.5G)
-
-
-
-
671.884
Mobile Internet from Mobile Handset (Total)
34.232.558
35.876.101
37.469.948
40.482.100
43.992.910
Mobile Internet from Mobile Handset (4.5G)
-
-
-
-
29.300.175
Mobil Internet Usage, Tbyte (Total)
126.027
156.669
165.366
194.558
255.376
Mobil Internet Usage, Tbyte (4.5G)
-
-
-
-
224.945
# of 3G Subscribers
# of 4.5G Subscribers
(*) 2015-Q2 data has been updated due to correction from operators
Post-Paid and Pre-Paid Mobile Broadband Internet
Subscriptions, 2016 Q2, %
100%
80%
60%
54%
53%
40%
46%
47%
Avea
Vodafone
Turkcell
60%
40%
20%
0%
Prepaid
Postpaid
33
BROADBAND INTERNET
Breakdown of Other Means of Internet (by subscriber)
2015-2
2016-1
2016-2
Dial Up
45.531
44.997
44.908
ISDN BA/PA
15.124
14.739
14.571
Satellite Communications
10.054
10.558
10.625
Metro Ethernet
12.319
13909
13.853
PLC, BPL
906
268
268
Frame Relay
38
32
31
ATM
14
13
13
Other
8.690
9.198
15.210
TOTAL
92.676
93.714
99.479
ISP Market Shares Based
on # of Subscribers,
2016 Q2*
Operator
%
TTNet
70,4
Superonline
18,2
Vodafone Net
4,5
Doğan TV Digital
3,4
Turknet
1,7
Millenicom
1,1
Others
0,7
(*) xDSL, Fiber, Metro, FR, PLC, ATM,
etc. included cable and mobile
connections are excluded.
34
BROADBAND INTERNET
Distribution of Fixed Broadband Subscribers according to Technology and
Operator, %
2016-2
58,0
16,9
6,7
17,9
0,5
2016-1
58,6
16,5
6,7
17,7
0,5
2015-4
59,3
16,0
6,6
17,6
0,5
2015-3
60,8
14,8
6,5
17,4
0,5
2015-2
61,7
14,2
6,4
17,2
0,5
2015-1
62,7
13,4
6,4
16,9
0,5
2014-4
63,8
6,3
16,4
0,6
2014-3
65,0
5,9
16,0
0,7
2014-2
66,1
11,8
5,8
15,6
0,7
2014-1
66,9
11,5
5,8
15,0
0,8
0
10
20
xDSL TTNet
30
12,8
12,4
40
50
xDSL Other ISPs
60
Cable
70
Fiber
80
Other
90
100
35
BROADBAND INTERNET
Mobile Internet Usage Speeds
from Computer, 2016 Q2, %
5,8
14,9
14,5
3,5
6,4
18,2
36,7
Connection Speeds for Fixed
Broadband, 2016 Q2
0-50 MB
250 MB-1 GB
>8 GB
50-100 MB
1-4 GB
100-250 MB
4-8 GB
Mobile Internet Usage Speeds from
Mobile Handsets, 2016 Q2, %
%15,6
3,8
%8,2
10,8
%70,2
%0,2
16,2
1,0
1,6
%0,7
%2,4
%1,8
1,7
2,6
%0,7
5,6
37,5
x≤1 Mbps
4 Mbps < x ≤8 Mbps
30 Mbps < x ≤50 Mbps
1 Mbps < x ≤2 Mbps
8 Mbps < x ≤10 Mbps
50 Mbps < x ≤100 Mbps
19,3
2 Mbps < x ≤4 Mbps
10 Mbps < x ≤30 Mbps
100Mbps<x
0-5 MB
50-100 MB
5-10 MB
100-250 MB
10-25 MB
250 MB-1 GB
25-50 MB
1-4 GB
36
MOBILE MARKET
Number of Mobile Subscribers and Penetration Rate
73.650.996
Millions
80
92,1%
86,5%
70
83,8%
87,4%
89,5%
90,9%
92,5%
93,5%
93,7%
93,5%
9,4
7,9
6,5
13,6
60
80%
20,4
25,9
50
28,6
60%
33,9
42,4
40
30
65,8
55,7
65,9
64,3
58,3
40%
49,3
41,8
20
38,6
31,4
10
0
100%
19,4
7,1
1,1
4.5G Abone Sayısı
4.5G
M2M
M2M Abone Sayısı
1,5
2,1
2,6
3,2
3,4
20%
3,7
0%
3G
3G Abone Sayısı
MobilePenetrasyon
Penetration Yüzdelik
Mobil
2G Abone Sayısı
2G
Total Number of Mobile Subscriptions, Million
80
72,04
72,17
73,24
73,64
73,81
73,65
34,26
33,97
34,24
34,01
33,34
22,75
32,57
23,04
60
40
21,14
21,46
22,01
22,37
16,64
16,74
16,98
17,26
17,72
18,03
2015-1
2015-2
2015-3
2015-4
2016-1
2016-2
Vodafone
Turkcell
20
0
Avea
Toplam
Total
37
MOBILE MARKET
Monthly Churn Rates of Mobile Operators, %
5%
4%
3%
2%
1%
0%
Jul.15
Aug.15
Sep.15
Oct.15
Nov.15
Dec.15
Jan.16
Feb.16
Mar.16
Apr.16
May.16
Jun.16
Avea
2,7%
2,6%
2,4%
2,6%
2,6%
2,8%
2,6%
2,8%
3,0%
2,7%
2,7%
2,7%
Vodafone
2,8%
2,6%
2,4%
2,8%
2,5%
2,9%
3,0%
2,8%
3,2%
2,7%
2,7%
2,6%
Turkcell
2,5%
2,3%
2,3%
2,3%
2,2%
3,6%
2,3%
2,9%
2,5%
2,6%
3,3%
2,4%
Distribution of Individual and Corporate
Mobile Subscribers, %
Pre-Paid and Post-Paid Mobile Subscriptions, %
100%
80%
10,7
54,5
53,4
53,0
51,8
51,0
49,6
45,5
46,6
47,0
48,2
49,0
50,4
2015-1
2015-2
2015-3
2015-4
2016-1
2016-2
60%
40%
20%
89,3
Individual
Corporate
0%
Prepaid
Postpaid
38
MOBILE MARKET
Mobile Number Portability, Quarterly
3.500.000
3.000.000
2.908.718
3.212.126
2.903.726
2015-4
1.000.000
2.651.835
1.500.000
2015-3
3.268.086
2.000.000
3.050.413
2.500.000
500.000
2016-2
2016-1
2015-2
2015-1
0
2016 Q2 Net Gaining Subscriber Numbers, Thousands
Net Transferred Number, Thousand
500
376
400
300
200
100
0
-100
272
224
184
210
159
107
91
40
2015-1
137
116
2016-1
2016-2
44
2015-2
2015-3
2015-4
-200
-300
-400
-275
-312
-268
-266
-326
-500
-513
-600
Avea
Vodafone
Turkcell
39
MOBILE MARKET
Market Shares according to Number of Subscribers, %
Market Shares according to Traffic Volume, %
100%
100%
80%
60%
27,5
27,5
27,2
27,8
28,9
29,1
35,3
35,5
35,2
35,7
35,7
35,8
21,5
21,3
20,9
21,0
21,4
22,0
35,2
35,7
35,9
36,8
38,5
38,7
43,3
43,0
43,2
42,2
40,1
39,3
2015-1
2015-2
2015-3
2015-4
2016-1
2016-2
Vodafone
Avea
80%
60%
40%
40%
20%
Market Shares according to Revenue, %
37,2
37,0
37,6
36,5
35,4
35,1
20%
0%
0%
2015-1
2015-2
Avea
2015-3
2015-4
Vodafone
2016-1
Turkcell
2016-2
Turkcell
40
MOBILE MARKET
Breakdown of Mobile Traffic, Million Minutes
2016-2
31.393
26.402
2.569 153
2016-1
29.667
24.348
2.556 193
2015-4
30.159
24.013
2.593 180
23.927
2.616 211
2015-3
30.302
2015-2
30.603
23.075
2.538 186
2015-1
28.587
20.862
2.564 184
0%
20%
On-net
40%
Other MNOs
60%
Fixed
80%
100%
International+DQ services+Satelite+others
Breakdown of Mobile Traffic, %
2016-2
51,9
43,6
4,2
0,3
2016-1
52,3
42,9
4,5
0,3
2015-4
53,0
42,2
4,6
0,3
2015-3
53,1
41,9
4,6
0,4
2015-2
54,3
40,9
4,5
0,3
2015-1
54,8
40,0
4,9
0,4
0%
20%
On-net
40%
Other MNOs
60%
Fixed
80%
100%
International+DQ services+Satelite+others
41
MOBILE MARKET
Most Frequently Communicated Countries via
Mobile Networks, 2016 Q2
Highest Rate of Traffic
Sent to
Germany
Highest Rate of Traffic
Received From
Germany
UK
Austria
France
Saudi Arabia
Turkmenistan
France
Netherlands
Switzerland
Breakdown of Mobile Revenue, %
100%
6,4%
2,5%
5,4%
49,5%
43,4%
4,9%
90%
80%
27,9%
70%
60%
5,5%
7,5%
50%
8,3%
10,1%
40%
30%
38,0%
60,3%
20%
43,0%
37,8%
49,5%
10%
0%
Turkcell
Voice
Vodafone
SMS+MMS
Data
Avea
Toplam
Value Added Services
42
MOBILE MARKET
30.000
Mobile SMS and Mobile MMS, Million (*)
26.431
25.279
24.500
21,4
22,6
21,6
2015-1
2015-2
2015-3
24.473
22.894
23.713
17,5
17,7
21,0
2015-4
2016-1
2016-2
20.000
10.000
0
SMS
MMS
Number of SMS & MMS, Million
2015-1
2015-2
2015-3
2015-4
2016-1
2016-2
Service
Avea
Turkcell
Vodafone
SMS
8,825
6,730
9,724
MMS
9.1
9.1
3.2
SMS
8,657
6,262
9,581
MMS
10.2
9.1
3.3
SMS
8,940
6,797
10,694
MMS
10.2
8.5
2.9
SMS
8,245
6,103
10,123
MMS
8.0
7.1
2.4
SMS
7,825
5,453
9,615
MMS
9.6
5.9
2.1
SMS
8,219
5,626
9,867
MMS
11.6
6.5
2.9
43
MOBILE MARKET
Mobile ARPU, ₺
25
24,8
26,0
25,4
23,7
25,2
24,5
23,5
25,2
24,7
22,7
23,6
23,6
10
22,1
22,4
22,5
15
23,8
25,3
25,4
20
Avea
Vodafone
Turkcell
5
0
2015-1
2015-2
2015-3
2015-4
2016-1
2016-2
MoU values of Mobile Operators, Minutes (*)
600
550
500
450
500
495
479
477
465
458
434
400
501
499
454
437
453
524
488
487
337
333
317
320
422
250
310
337
325
460
460
350
300
507
470
469
436
541
513
340
356
335
(*)Data dedicated
mobile subscriptions
are deducted from
total # and recalculated back to a
full year.
339
300
200
Jul.15 Aug.15 Sep.15 Oct.15 Nov.15 Dec.15 Jan.16 Feb.16 Mar.16 Apr.16 May.16 Jun.16
Avea
Vodafone
Turkcell
44
MOBILE MARKET
Pre-Paid Mobile ARPU, ₺
15
2015-3
16,4
14,5
13,1
2015-2
15,3
14,0
12,1
15,8
14,8
13,3
2015-1
15,3
14,3
12,6
15,0
13,8
11,0
5
14,0
12,7
11,0
10
Avea
Vodafone
Turkcell
0
2015-4
2016-1
2016-2
Post-Paid Mobile ARPU, ₺
45
40
35
30
31,8
38,5
39,1
31,6
38,7
38,0
32,0
38,3
37,2
32,9
38,8
37,4
15
30,5
36,4
37,2
20
30,1
35,3
36,7
25
2015-1
2015-2
2015-3
2015-4
2016-1
2016-2
Avea
Vodafone
Turkcell
10
5
0
45
OTHER SERVICES
Revenue of Alternative Network Operators
Market Shares of Alternative Network
Operators, 2016 Q2
Period
Revenue, ₺
2015-1
177,774,738
2015-2
183,318,996
2015-3
287,431,701
Superonline
46,6
2015-4
265,878,742
Vodafone Net
27,2
2016-1
280,554,493
Kule Hizmetleri
12,0
2016-2
375,520,095
MTCTR Memorex
3,6
T-Systems
2,2
İş Net
2,1
BT Bilişim
1,9
AT&T Global
1,1
Turknet
0,9
Equant İstanbul
0,7
Mednautilus
0,7
BT Telekom
0,6
Others
0,3
Operators
Fiber Optic Networks of Alternative Operators
Total
Total Access
Total
Backbone
Length
Length (km)
Length
Total Length
Owned
Total Length
Leased
2015-1*
39,861
12,392
42,769
9,484
52,254
2015-2
41,295
13,435
44,609
10,121
54,730
2015-3
42,361
13,032
45,007
10,386
55,393
2015-4
43,067
13,525
45,710
10,882
56,592
2016-1
44,593
13,563
46,670
11,486
58,155
2016-2
45,384
13,573
47,066
11,890
58,956
(*) 2015-1 Total length data has been updated due to correction from operators
Market Share based
on Net Sales (%)
46
OTHER SERVICES
Market Share of Satellite
Communication Operators
based on # of Subscribers
Satellite Communications Services
Period
# of Subscribers
Revenue, ₺
Operator
%
2015-1
11,048
85,567,472
EserTelekom
45,1
2015-2
11,050
91,223,658
Superonline
19,2
2015-3
12,009
95,412,128
İş Net
15,3
2015-4
10,441
86,335,030
Türksat
9,5
2016-1
10,558
105,174,642
Others
10,9
2016-2
10,861
108,083,108
Cable Platform Services
Period
# of Cable TV
Subscribers
# of Cable
Telephony
Subscribers
# of IPTV
Subscribers
2015-1
1,170,459
575,461
37,737
2015-2
1,159,748
583,053
35,523
2015-3
1,156,133
596,056
36,353
2015-4
1,160,985
629,064
34,806
2016-1
1,163,041
653,177
36,205
2016-2
1,151,323
664,095
40,567
47
OTHER SERVICES
Digital Platform Services; Number of Domestic Users
2015-1
2015-2
2015-3
2015-4
2016-1
2016-2
DIGITÜRK
2,931,394 2,891,305 2,944,664 2,869,995 2,801,276
2,720,029
D-SMART
1,737,340 1,734,322 1,724,633 1,701,540 1,000,753
992,572
FILBOX
4,880
7,627
10,418
18,978
28,765
34,983
TIVIBU
-
-
46,410
74,751
116,387
144,811
48
OTHER SERVICES
Directory Information Services
# of Calls
Call Duration
(Minutes)
Total # of Enquiries
Revenue, , ₺
2015-2
7,610,163
13,213,921
15,315,949
18,334,603
2015-3
7,208,801
12,219,577
15,380,317
18,625,267
2015-4
6,130,254
11,604,322
13,956,810
20,052,948
2016-1
5,787,491
10,093,766
15,388,217
17,279,778
2016-2
5,296,889
9,441,829
12,522,898
18,214,664
Period
Market Share of Directory Information
Operators based on Number of Calls, 2016 Q2
%
Average Call Duration
(Min.)
BN Telekom (11880 – 11810 - 11888)
82.80
1.51
11818 Rehberlik (11818-11820)
9.39
2.52
Plus Telekom (11870 – 11890 – 11899)
4.65
2.71
Infoline (11824)
1.56
2.08
Jan İletişim (11833 - 11860)
1.05
1.85
Callturk (11858)
0.27
2.69
Mega Telekom (11881-11883)
0.20
1.74
Rehberlik Hizmetleri Servisi (11850)
0.07
1.20
Operator
49
OTHER SERVICES
Market Share of GMPCS Operators
Based on # of subscribers, %
Operator
2015-1
2015-2
2015-3
2015-4
2016-1
2016-2
Teknomobil
66.6
66.3
66.1
70.9
70.8
71.9
Globalstar
32.0
32.3
31.7
25.9
25.5
24.3
Mobilkom
1.4
1.4
2.2
3.2
3.6
3.7
Other
-
-
-
-
0.1
0.1
PMR/PAMR Services
GMPCS Services
Period
# of
Subscribers
# of Users
Revenue, ₺
Period
# of
Subscribers
Revenue, ₺
2015-2
2,710
89,043
3,780,333
2015-2
6,244
2,085,250
2015-3
2,777
95,981
3,817,140
2015-3
6,338
1,908,760
2015-4
2,799
97,984
5,063,303
2015-4
7,829
4,053,900
2016-1
2,784
110,840
8,032,075
2016-1
7,909
1,981,717
2016-2
2,868
115,983
6,530,771
2016-2
7,785
2,217,915
50
ELECTRONIC COMMUNICATIONS
MARKET IN TURKEY
MARKET DATA (2016 Q2)*
* In the event of any discrepancy, the original report in Turkish shall prevail.