Price Setting for Fees and Charges
SMARTER LOCAL
GOVERNMENT
Networking events with
Local Government peers to
share good ideas and
generate innovative new
solutions
LOCATION
16 May 2017
Sydney (CBD)
COST
$660 MEMBER
$1320 NON MEMBER
CONTACT
For more information
contact Learning Solutions
at 02 9242 4081/4181 or
[email protected]
Overview
This workshop highlights the importance of effective
price setting for fees and charges, with scope for
significant outcome improvements. It is a practical
workshop, and participants will apply the workshop
learnings to their council fees and charges. If
conducted in-house, and outcome can be developing
fees and charges for the future year(s), to undergo
peer review and review by MANEX, for eventual
potential sign-off for use.
Course Objectives
On completion of the training, participants will be
able to:

Indentify and reinforce links between price
setting and the IPR, Quadruple Bottom Line and
sustainability

Recognise the importance of effective price
setting, and scope for significant outcome
improvements if done well

Know the power of pricing, and its links to price
elasticity of demand for goods and services

Apply marketing and market research principles
to the price setting of fees and charges

Develop and apply effective price setting
strategies to their area of responsibility.
Key Content






Potential links between fees & charges pricing
and the IPR, Quadruple Bottom Line and
sustainability
Best Value Principles and staff legal obligations
Benchmarking against other councils and best
practice
Economics 101: price elasticity of demand, and
the power of pricing
Marketing 101: applying of marketing/market
research to council fees and charges
Activity based costing and competitive neutrality


Council fees and charges national survey
findings
How to market/communicate price changes to
your clients.
Who Should attend
Council Managers involved in setting fees & charges.
Process
The facilitator will use group discussions, council
case studies and Local Government oriented
examples.
The course will include a practical exercise on
applying workshop learnings to council fees and
charges.
Please bring copies of your fees and charges you
use at work and a small calculator to the session.
Facilitator
Narayan van de Graaff has 28 years’ experience in HR
and management consulting. For the last 16 years, he
has provided training solutions to around 80 NSW
councils in a very broad range of topics.
Narayan has delivered many workshops to councillors,
including: Code of Conduct/Conflict of Interest, Effective
Chairing and Meeting Skills, Long-term Strategic and
Financial Planning, Good Governance, and Community
Leadership. He has also delivered workshops to
managers and staff in many areas, including Performance
Management, Handling Difficult People, Managing
Change and Uncertainty, and Managing Time and
Stress. Narayan’s most popular workshops have been
Finance for Non-Finance Managers and Effective Pricing
for Fees and Charges.
Register now
lgsa.wufoo.com/forms/upcoming-courses/