Modeling and Simulating Patterns of Knowledge Sharing in Small Teams of Emergency Responders Bruce Neubauer Albany State University Rong Yang Western Kentucky University Knowledge management is not emphasized in most MPA curriculums. Information management . . . Aggregation of data into information as needed in context Emphasis on COMPUTER NETWORKS Knowledge management . . . Getting right knowledge into the right minds at the right times. Emphasis on SOCIAL NETWORKS Two extreme and poor strategies for knowledge management. Bounded rationality is the problem; Design is the solution. Dr. Herbert Simon Challenge: To help MPA students visualize the design of cognitive social networks and understand the design tradeoffs. We propose the use of Rockwell Arena software to produce animations to help students “see” the consequences of their knowledge management design decisions. Small team of emergency first responders . . . Parameters that students can set . . . Sample simulation outcome . . . Design question . . . At what point and under what conditions does the increasingly density of communications network connections result in so much cognitive overload within the system that the throughput stops increasing and begins to decline? Live demonstration now followed by questions and discussion.
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