Your Defiantly Not Quiet Their Yet
A DISCUSSION ON HOW COMMUNICATION
SKILLS, GRAMMAR, PROFESSIONALISM AND
EMAIL ETIQUETTE ARE IMPORTANT IN THE
OFFICE, INTERVIEWS AND EVERYWHERE ELSE.
GARY BAKER
CENTARL MICHGAN UNIVERSEITY
THOMAS DEUS
UNIVERSEY OF GREGORIA
Know Distracktions Pleas
Learning Objektivs
 Identify ways to have more effective,
professional daily communication in the
workplace.
 Learn the importance of grammatical skills
and the relevance to one’s reputation.
 Share ideas on what NOT to do.
 Become more aware of common mistakes.
 Laugh a little bit.
Introducktion
 Idea behind the presentation
 Self-proclaimed word nerds
 Geared toward students and professionals
 Fair or unfair?
 Nobody is perfect, always learning
 Other examples welcome!
4 Focuses of the Presentayshun
 Grammar
 Communication Skills
 Professionalism
 Email etiquette
The the impotence of Grammer
 First impressions- email, resimays, etc…
 How you represent yourself
 Use your spell-check, usually comes
standard
 Proofread, Proofread, Proofread!
Commonly mispelled or misused words
 Intermural
 License
 Defiantly
 Occasion
 There, their, they’re
 Occurrence
 Your you’re
 Perseverance
 Accommodate
 Privilege
 Acknowledge
 Proceed
 Consensus
 Separate
 Embarrass
 Withhold
 Forward/ foreword
 Believe
 Harass
 Affect/ effect
 Inadvertent
 To, too, two
 Judgment
 Misspell!
 Liaison
 It’s/ its
 Then/ than
 Others?
The The Impotence of Proofreading
By Taylor Mali
An exampull from a colleague
Hello All!
Every club sport is now required to have a rooster for EVERY trip they
take. I know that it is hard to get the roosters set by the time you
make the travel request on sitemaker. So instead the week before your
trip you can email me the roosters. Please email me ONE FINAL rooster.
Also, please be mindful of canceling vans. We have had a lot of last
minute cancellations and these are not acceptable.
Please remember that all travel requests must be turned in two weeks
prior to the trip.
I would like to thank Tennis Club for being on top of their roosters
and I would like to thank Women's Ultimate for scheduling trips before
the two week deadline!
Major League Missed Ache
Whether fourcast?
Warm buns included?
Don’t be a phool, shtay in…
Oakand California or Oakand County?
Just how awsome are you?
Comunicaytion skills
 Students- be thoughtful and professional
 Ask professionals to lay out clear expectations
 Phone, email, text, facebook?
 Different time for each of the above
 How to talk with others
 Be over-polite and professional rather than the least
bit rude
 Respond in a timely manner
Workplac e communication tips
 Be specific with concerns
 Don’t always involve yourself
 Depersonalize conflicts
 Be open to listen
 Don’t always involve superiors
 Agree in public, disagree in private
 Limit your complaints
 Consider a mediator
 It’s not all about you
Using proper email etiquet
 Different times for different tones
 When emailing strangers, use structure
 Emailing professionals isn’t facebook or twitter
 Have a respectable email address
 Proofread!
“To whom can help we sign for getting your email
news was sent out we up
dated with new Email address at
[email protected] if what
reason not getting you help out”
Email continud
 Use phone when necessary
 Get to the point quickly
 Specify who should respond
 Provide context for the message
 Summary on an FYI email
Email donts
 Don’t…
 Assume their tone via email
 Respond when you’re fired up
 Forward to others if not intended
 Reply instead of forward
 Email anything you wouldn’t say
Email Dues
 Use a different email for personal and professional
 PROOFREAD!
 Save your emails
 Remember these are legal documents
 Use emails as coachable moments
 Double check spelling of person’s name
 Use proper punctuation
Resimays and cover letters
•
•
•
•
Have someone review before turning them in
PROOFREAD
Don’t undersell yourself
Don’t oversell yourself
•
•
•
•
•
“…help teach Freshmen the skills necessary to
succeed at UGA and the world beyond.”
Remember neatness counts!
Make a good first impression
Double-check when using a template
Include contact info!
Intervue reminders
 When in doubt, dress to impress
 Be yourself
 Don’t throw others under the bus
 Don’t assume they read your stuff
 Focus on transferrable skills
 PRACTICE
 Use appropriate language
 Be confident, not cocky
 Be professional
 Shake hands, be polite, be thankful, use proper speech
Overall Proffesionalism
 Careful with inappropriate jokes
 Careful with how to address those above you,
respectful to those below you
 Be aware of your surroundings
 Know when it’s ok to vent or not
 Be careful of what you do outside of work
Your best friend and wurst enemy
 Personal site… if you want it to be
 Careful who you add, what you post
 Watch what you’re tagged in
 Privacy levels
 Bosses check this!
Enclosing
 Always proofread
 Represent yourself and your department/ school
 Be aware of your surroundings
 Ask for help
 Don’t make yourself sound dumb
 Use the right communication tools
 Be careful what you put out there
Thank You!
 Quetsions?
 Coments?
 Discusion?
 [email protected]
 [email protected]