• CREATING A TEAM OF A-PLAYERS 1 SECTION 1 THE BIG PICTURE 2 VISION • Vision for the team you need vs. the team you have. 3 VISION • One A-player can make an enormous difference in your business. 4 VISION • One A-Player can make a huge difference in your life. 5 THE BEST LEADERS ARE THE BEST RECRUITERS • Case study: architectural firm 6 WHY MANAGERS TOLERATE POOR PERFORMERS • 98.6 is not equal to qualified. 7 SECTION 2 HIRING A-PLAYERS 8 HIRING A-PLAYERS • Create an APlayer Mindset. • “We don’t fill positions. We look for people who will make our team better.” Barney Kister 9 HIRING A-PLAYERS • Define your A-Player Profile 10 HIRING A-PLAYERS • Keep your couch full. 11 HIRING A-PLAYERS • Create your Farm Team. 12 EXERCISE • Gap Analysis and Talent Choke Point 13 Case Studies: Talent Choke Points 14 EXERCISE • Creating an A-Player Profile –What results do A-players create that B-players don’t? –How do you measure these results? 15 SECTION 3 HOW DO I FIND MORE APLAYERS? 16 HOW DO I FIND MORE A-PLAYERS? • “Recruiting is just marketing and sales in different garb.” How to Hire A-Players 17 HOW DO I FIND MORE A-PLAYERS? 1. Know your A-Player Profile. 2. Find a large pool of people with the basics of this profile 3. Interview a lot of them. 4. “Sift the wheat from the chaff.” 5. Hire the best people you find. 18 HOW DO I FIND MORE A-PLAYERS? • Create, update, and act upon a target list. 19 HOW DO I FIND MORE A-PLAYERS? • The Hunter vs. The Hunted: Continuing Education, Trade Shows. 20 HOW DO I FIND MORE A-PLAYERS? • Stay until the quesadillas are scorching. 21 HOW DO I FIND MORE A-PLAYERS? • Become Recruiter in Chief. 22 HOW DO I FIND MORE A-PLAYERS? • Aggressive customer service people. 23 HOW DO I FIND MORE A-PLAYERS? • Single-mother waitresses. 24 HOW DO I FIND MORE A-PLAYERS? • Gaining the oncampus recruiting advantage. 25 HOW DO I FIND MORE A-PLAYERS? • Filling the talent funnel with internships. 26 HOW DO I FIND MORE A-PLAYERS? • Incubate talent. 27 HOW DO I FIND MORE A-PLAYERS? • Referral fees to your recruiting network. 28 HOW DO I FIND MORE A-PLAYERS? • Don’t overlook internal hires. 29 HOW DO I FIND MORE A-PLAYERS? • Hire the right outside recruiters. 30 SECTION 4 Interviewing and the Economic Power of Good Looks 31 INTERVIEWING AND THE ECONOMIC POWER OF GOOD LOOKS • Interviewing is an artificial process by which we attempt to figure out what it will be like to work every day with someone. 32 INTERVIEWING AND THE ECONOMIC POWER OF GOOD LOOKS • The two most important questions to ask in an interview. 33 INTERVIEWING AND THE ECONOMIC POWER OF GOOD LOOKS • Live-Fire Interview Exercises 34 INTERVIEWING AND THE ECONOMIC POWER OF GOOD LOOKS • Two days of office visits. 35 INTERVIEWING AND THE ECONOMIC POWER OF GOOD LOOKS • The paid interview. 36 INTERVIEWING AND THE ECONOMIC POWER OF GOOD LOOKS • 90-day fast start plan. 37 INTERVIEWING AND THE ECONOMIC POWER OF GOOD LOOKS • Skills tests: can you see in three dimensions? 38 INTERVIEWING AND THE ECONOMIC POWER OF GOOD LOOKS • “I’m not hearing it.” Chet Holmes 39 INTERVIEWING AND THE ECONOMIC POWER OF GOOD LOOKS • “I will be the guy wearing shorts and riding a motorcycle.” Jeff Phillips • “Intentional, but not contrived.” Bob Perkins 40 INTERVIEWING AND THE ECONOMIC POWER OF GOOD LOOKS • The danger of first impressions. • Using assessment instruments to identify A-players and weed out pretenders. 41 SECTION 5 LEADING AND KEEPING APLAYERS 42 LEADING AND KEEPING A-PLAYERS • Start with yourself. 43 LEADING AND KEEPING A-PLAYERS • Invest time in your lead dogs. • Don’t spend too much time on your “problem children.” 44 LEADING AND KEEPING A-PLAYERS • Passing the Thanksgiving test. 45 LEADING AND KEEPING A-PLAYERS • Don’t surround a Great Dane with Chihuahuas. 46 LEADING AND KEEPING A-PLAYERS • A-Players are attracted by high standards. 47 LEADING AND KEEPING A-PLAYERS • “What’s behind door number 3?” 48 LEADING AND KEEPING A-PLAYERS • Turning Bplayers into Aplayers 49 LEADING AND KEEPING A-PLAYERS • Teaching managers to be leaders and coaches. 50 LEADING AND KEEPING A-PLAYERS “My managers are not allowed to provide answers (within reason), they can only ask questions.” • Colin Drummond, VP-Sales, Progressive Business Publications 51 CONCLUSION 52
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