PROJECT UPDATE Automatic Entry Processing (AEP) reform 1 Project update – AEP Reform July 2016 Purpose The purpose of this paper is to provide an update on the Automatic Entry Processing (AEP) reform project and details of the proposed process improvements identified for AEP. Background Regulatory reform is one of the Department of Agriculture and Water Resources’ key priorities. The reform of the Automatic Entry Processing for Commodities (AEPCOMM) Approved Arrangement (AA) provides a major opportunity for the department in this arena. In 2014 the Compliance Division started investigating the reform of the AA to improve the efficiency and effectiveness of existing arrangements. As a result of this investigation the AEP Reform Project was initiated by the Compliance Assessment and Management (CAM) section and was approved in September 2015. This project provides key benefits for both the department and industry, and is considered a priority by both parties. Identified Issues Of the issues recognised as limiting the uptake and expansion of AEPCOMM, three primary issues were identified: The low number of commodities and types of entries currently available to be processed through AEPCOMM The complexity of commodity pathways outlined in the Class 19.2 Requirements document (Previously Processes and Outcome Document) Management of non-compliance. To address these issues, the project team have identified a number of process improvements which are aimed to increase the current uptake of AEP and the overall volume of entries processed. Currently 50% of all entries referred to the department could be processed through AEP however only 16% are. The following diagram provides an overview of the new AEP model, with details of the changes provided in the text below. 2 Project update – AEP Reform July 2016 The New AEP Model Basic overview of the new AEP model Commodity Expansion The scoping and inclusion of commodities is being conducted over two phases. Phase 1 Commodities which can be easily included on the AA. The inclusion of these commodities would require no significant IT or policy changes. The project team has identified some potential commodities for phase 1 and is currently consulting with the commodity sections to gain approval for their inclusion onto AEP. Once this work is finalised an information paper detailing the changes for phase 1 will be distributed to industry stakeholders. Phase 2 Commodities which will require some further discussions with technical and IT areas to determine changes required to various systems. These changes may include the ability to process multiple outcome entries. This paper focuses primarily on changes identified for phase 2 which will enable further commodities to be added to the arrangement. AIMS enhancement and Phase 2 commodity expansion update For the second phase CAM has approval and funding to progress an Agriculture Import Management System (AIMS) enhancement to improve system capabilities for AEP lodgement. This enhancement will aim to reduce some of the current restrictions on AEP lodgements such as the ability to process multiple 3 Project update – AEP Reform July 2016 commodities on the one entry. Greater system capabilities will enable more commodities to be added to the AA with minimal effort. CAM are working with a business analyst on this and other process improvements for AEP. The current model for processing AEP lodgements is highly complex and technically difficult to maintain. The model is based on individual commodities and provides various outcomes for each commodity. This is further complicated by overlaying non commodity concerns and providing all possible outcomes for managing non commodity and commodity concerns. Data demonstrates that although there are up to 48 different outcomes, only a small number of outcomes are used in high volume. Under the current model, an AEP code can lead to different outcomes (for example, code ‘D’ results in a consignment being released or inspected) depending on the tariff. Under the new model the ‘codes’ are designed to be intuitive and they result in the same outcome when combined with different tariffs. This means that the direction applied to the entry is determined by the accredited person rather than a code. It reduces the margin for error in selecting the wrong code and makes the system simpler to use. For this reason the new AEP model will focus mainly on outcomes that are commonly used. This will restrict the number of scenarios where AEP can be used (particularly combined non commodity and commodity outcomes) however, it will reduce the complexity of the system and allow more commodities with predictable outcomes to be processed through AEP. AIMS Data demonstrates that brokers are more likely to use combined AEPCOMM and NCCC codes when the commodity can be released under AEPCOMM rather than requiring inspection or treatment. The below table provides AIMS data from 2015/16 on AEP entries where a combined code was used. Table 1 AIMS data for combined AEP codes Type of AEP code entered Total entries of containerised cargo Commodity code D for release on documentation. No non-commodity code entered. 53243 Code D for release combined with a non-commodity code (e.g. RPTD= rural tailgate, commodity release on documents). 797 (98% were for rural concerns) A commodity code for onshore intervention (e.g. ND for inspection).No non-commodity code entered 2444 a code for onshore intervention combined with a non-commodity code(e.g. NPNTND= Inspection for commodity and non-commodity 266 (88% packing/timber treatment concerns) Project update – AEP Reform July 2016 4 concerns) Note: the data excludes AEPCOMM entries for coffee, rice and onions and shallots. The data shows that less than 2% of entries processed for containerised sea freight are processed using a combined commodity and non-commodity code. Of the combined codes that are used, 74% are to address rural concern when the commodity was assigned a release code. This option will still be available under the new AEP model. One of the new features will be the ability for AEP entries to be processed at the line level rather than the entry level as per the current model. Under the current AEP model the same code/outcome must be applied to all active lines and the same code/outcome cannot be applied to tariffs which are in a different commodity group. For example an entry with plywood sheeting tariffs and manufactured wooden articles tariffs cannot currently be processed through AEP even though they may have the same outcome of release on documents. Enhancements to the current model include line level processing, this means that rules will be outcome based rather than commodity based and commodities with the same outcomes such as plywood sheeting and manufactured wooden articles can be automatically applied release directions through AEP on the same entry. Additionally, different directions can be automatically applied to different lines. For example, in an entry that contains 3 lines, line 1 may be able to be released while line 2 and 3 may be ordered for inspection. The model that is currently under consideration combines outcomes for AEPCOMM and the NCCC. The following outcomes will be available to manage commodity concerns: Release on Documentation Inspect (includes all cargo types) The following outcomes will be available to manage the non-commodity concerns: Rural tailgate Tailgate Inspection Fumigation (untreated timber packing) Disposal (untreated timber packing) Note: Business rules will be incorporated so that non-commodity outcomes will be available when a commodity is released on documentation or is not subject to biosecurity. Entries that do not fall within the scope of these outcomes will be out of scope for the AA and will require assessment by the department. To provide maximum benefit to industry in utilising this arrangement the project team will work with technical sections to add high volume commodities that are assigned predictable outcomes after a document assessment such as inspection or release. 5 Project update – AEP Reform July 2016 Under this model the fumigation pathways will still be available to fumigate untreated timber packaging however, there will be no available treatment outcomes to deal with commodity related concerns. Commodities that require onshore treatment will need to be processed by the Assessment Services Group (ASG) rather than through AEP. Currently the only commodity that has an available AEP outcome for treatment is the manufactured wooden articles group. Data from 2015-16 shows that only 103 entries where processed using the AEP code XDA which assigns a fumigation directions for manufactured wooden articles. To help clients identify approved AEP pathways, the project team have investigated opportunities to incorporate AEP information into BICON to support the use of AEPCOMM. BICON provides clients with a tool to determine outcomes based on available documentation. AEP for commodities will remain optional to allow industry to submit documentation to the department for assessment if they are unsure of the correct outcome. AEP/BICON Concept As outlined above, the project team are currently in discussions with the Import Conditions and Permits (ICOP) taskforce to plan how BICON can support clients using AEP now and into the future. The objective of utilising BICON for the AEPCOMM AA is to improve client experience and uptake of the arrangement by simplifying identification of approved AEP pathways and relevant AEP codes. As part of the phase 1 commodity expansion the project team are aiming to have AEP codes included in the BICON onshore outcomes for applicable commodity pathways. This information will provide greater support to industry participants using AEP. Further enhancement to BICON may also be progressed to support phase 2 expansion of commodities. Some of the proposed features includes: providing specific AEP onshore assessment questions including a permit validation check function providing a 3rd tier of access for AEP participants which is similar to what officer use when performing an onshore assessment. Further information on this will be provided as the project progresses. Audit and Sanctions Policy The project team are currently reviewing the audit and sanctions policy and are aiming to implement a modern auditing system that aligns with Service Delivery Modernisation initiatives by the department. As part of the reform the project team have identified four key principals that Audit and Sanctions policy should address: Simplicity Proportional response Ensuring due process Informed compliance 6 Project update – AEP Reform July 2016 A revised audit regime will include a combination of import declaration referrals, post entry audits and on site audits. The audit regime will be supported by a new requirement for all documentation associated with AEP entries to be lodged to the department through the Cargo Online Lodgement System (COLS). Some of the features proposed for the new audit regime include: Changed import declaration referral rules. As per the current regime Import declaration referrals will be used to monitor compliance however, a different model will be used. Rather than starting on a low rate of referral which increases with incidents of non-conformities the new model will initially refer at a higher rate and then reduce to a low base level(<3%) of referral once compliance has been demonstrated. Referral rates will be set for individual commodities and brokerage rather than just based on the brokerages overall compliance. With documents available in COLS the department will be able to process the referrals as a priority without needing to request the documentation for the assessment. This will reduce the clearance times compared with the current system. Ongoing compliance will be monitored by post entry audits. Post entry audits will be supported by a new requirement for all AEP documentation to be lodged to the department through the Cargo Online Lodgement System (COLS). These audits will have no impact on the clearance of entries. On site entity audits will be conducted every 3 years and will have a broader scope then the import declaration and post entry audits, looking at things like training and accreditation records and quality systems. The new audit regime will provide the department with necessary assurance to remove some of the current system restrictions and ensure that participants are complying with the requirements of the AA. It will also enable expanding the number of commodities that can be processed through AEP. To streamline the COLS lodgement for AEP documentation it is anticipated that a new AEP lodgement feature will be built in COLS. The new feature will require minimal information from the accredited person to lodge the documentation and will be significantly different from a standard COLS lodgement. Some of the benefits identified from utilising COLS for AEP lodgements include: Clients Greater incentive to utilise the AEP AA, by limiting the impact of an AEP audit Greater assurance processes by the department which enables more commodities to be available for AEP Better traceability and transparency of the audit transaction and history Secure and authenticated interactions with the department Reduce need for onsite audits for documentation assessment Reduce need to provide documentation on request of the department for the clearance of cargo A modern service interaction 7 Project update – AEP Reform July 2016 Create greater consistency in how our clients interact with the department The department Leverage departmental capability to continue to modernise our service offerings Enable improved assurance capabilities and targeting of AEP Audits Improved record keeping and access to documentation for investigating post border incidents Improved access to documentation for clearance purposes reducing the amount of double handling Improve reporting and analysis of all AEP lodgements Improve management and visibility of workforce and workload The draft Audit and Sanction policy will be distributed for consultation in the coming months. What’s next? The project team will consider feedback received from the consultation paper and schedule a follow up meeting/workshop to provide further information, work through identified issues and seek endorsement for the proposed changes. Further Information Please contact: Julie Weymouth (02) 6272 3391 Angus Martin (07) 32468709 or email [email protected] 8 Project update – AEP Reform July 2016
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