Yorkton Branch DAY PROGRAM: Individual – Choices, Control, and Opportunity SARC FALL CONFERENCE - October 2016 OVERVIEW 1) Who we were 2) Reasons for change 3) What we thought we needed to do 4) What actually happened 5) Lessons learned 6) Questions and answers WHO WE WERE DAY PROGRAM Quality of Life Centre Facility-based leisure and social activities and personal care needs. Training Centre Sewing, assembly, sales from other Training Centre, and paper shredding. Community-Based Programming Groups of people out into the community to do things. REASONS FOR CHANGE • Society and Individual’s expectations. • Charity Model vs. Citizenship Model. • Sustainability of present model. • Community inclusion. • Shift to One-page Profile PCP Model. SOCIETY & INDIVIDUAL’S EXPECTATIONS Model being used today conceived in the 60’s & 70’s. “Is a model that segregates people for purposes of service delivery appropriate?” “Can the preferences and aspirations of individuals be fully met in this model?” Recent experience: Referral rates declining to Day Program and increasing to transitioning youth into employment. Government reducing use of institutional service – Valley View closure. Individuals seeking support elsewhere. New models developing across the province: Creative Options Regina (COR) and Saskatchewan Alternatives Initiatives (SAI). Individualized funding. CHARITY MODEL vs. CITIZENSHIP MODEL Charity Citizenship Attitude towards Individuals with a disability Pity What can you do? Who is in control? Professional Individual Community’s role Give Receive Community involvement Segregation Integration / interdependence SUSTAINABILITY OF PRESENT MODEL Increasing competition for products and services in the Training Centre. Decreasing productivity as people age, seek services elsewhere and transfer to the Tillman Quality of Life Centre. Decreased support for “sheltered workshops”. DEFINITION OF COMMUNITY “Communities are places or entities where each member can give something, where they can contribute something that they feel especially able to give, something they are good at. The gift from each member is valued by the whole community and all gifts are unique and individual. The gift that the community gives back to each member is that of a role and a connection.” - Ed Margason PERSON CENTRED PLAN WHAT WE THOUGHT WE NEEDED TO DO Phase out the Training Centre by December 31st, 2017. Create job carved positions within our own operations. Create a mechanism for individuals to be supported in volunteer opportunities of their choice. Facilitate employment for individuals (less than 15 hours/week) who did not meet the mandate of Partners in Employment in the community. Expand the number of volunteers interacting with individuals in the facility-based programming. WHAT WE THOUGHT WE NEEDED TO DO Support individuals in entrepreneurial ventures. Evolve our facility into a community centre. Replace Training Centre revenue with other sources of revenue. Change our organizational structure. Hold a stakeholder meeting to announce the changes. WHAT ACTUALLY HAPPENED Individuals have: Become engaged in employment opportunities in the community and at the branch. Become engaged in volunteer opportunities throughout the community with some now independent in their positions. Started their own businesses. Exposure to more customized activities through the utilization of volunteers. Split their time between involvement in a variety of agencies that offer support. Person Centred Plans that are “live” documents reviewed quarterly. Increased options – life skills classes taught by a teacher, team meetings, and ownership of program development. Informed decision making – hours of programming and type of programming support (i.e. at employment site vs in facility). WHAT ACTUALLY HAPPENED RESTRUCTURED STAFFING MODEL: Hired a Community Inclusion Specialist to focus on developing and supporting individual and group volunteering events in the community. Hired an Employment Specialist to focus on developing vocational work skills within individuals, secure work experiences throughout the community and secure casual and part-time employment for individuals. CREATED EMPLOYMENT ALIGNED WITH COUNCIL WAGES Created 7 part-time job carved positions within the branch for individuals who were in the Training Centre program. These individuals are now being fully integrated into the staff of the Yorkton branch. $12.92/per hour starting wage. SINCE APRIL 2015: The number of the individuals in the Training Centre went from 20 people to 4 people. The majority of people have secured part-time or casual employment while the remainder have retired from the Training Centre and are accessing other aspects of the Day Program. WHAT ACTUALLY HAPPENED THE DAY PROGRAM HAS Developed a cooperative business model whereby individuals involved in the work share the proceeds of the contract amongst themselves. Supported two individuals create their own businesses. Transformed the Training Centre lunchroom into a coffee lounge which now serves as a drop-in centre. Offered our facility to community groups as meeting place, more work needs to be done in this area. Revamped our organizational structure through staff attrition by not replacing a management position and reducing the number of program coordinators from 3 to one. LESSONS LEARNED Community Development and partnerships are crucial. Transportation to and from the Ability Centre is a challenge, especially accommodating individual needs versus group needs. Individuals leaving the Training Centre more quickly then we anticipated resulted in us having to cancel some of the commercial work contracts we had in place – close Dec. 31/2016. Scheduling supports as we provide more individualized programming instead of group programming. The need to offer more consistent support to individuals starting their own businesses. Communicating our changes to the community. Ensuring all staff is on the same page as the old “rules” or way of doing things no longer applies. CONCLUSION By no means is our journey over, it is just beginning as we assist individuals to find his/her “gifts” they can contribute to the community and we help the community to be accepting of those gifts.
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