Appendix G
Revised July 1, 2014
Service Levels and Task
Frequencies
For
Custodial Services
Facilities Services
Oregon State University
Corvallis, OR
Jan 15, 2014
Appendix G
Revised July 1, 2014
Service Levels and Associated Cleaning Areas
Service Level 0 - No Service will be provided.
Service Level 0 – Includes all rooms/areas categorized as: Hazardous material, mechanical,
storage, issue, stock, equipment, loading docks, environment control and rooms that the
university / building managers / facilities determines are not contractually cleaned.
Service Level 1- Service will be provided one day per week.
Service Level 1- Includes all rooms/areas categorized as: Offices, copy, file, mail, hallways
and vestibules that are not on the ground floor, research labs, conference, study, tutoring
offices, media production, open labs, service, meeting, and computing
Service Level 2- Service will be provided two days a week.
Service Level 2- Includes all rooms/areas categorized as: Library study rooms, weight and
activity
Service Level 3- Service will be provided three days a week.
Service Level 3- Includes all rooms/areas categorized as: Class labs, computer labs,
seminar, lounge, break, dining, kitchenette, recreational
Service Level 5- Service will be provided five days a week.
Service Level 5- Includes all rooms/areas categorized as: Restrooms, classrooms,
auditorium, theater, locker, shower and all ground floor hallways, entrances, vestibules,
stairs and elevator cars.
Appendix G
Revised July 1, 2014
TASK FREQUENCY LIST
Note: Refer to Appendix X for specific task descriptions of the below cleaning tasks
Tasks to be completed each scheduled cleaning night
ALL AREAS
1 Dust Mop and/or Sweep/Vacuum Non-Carpeted Floors and Stairs
2 Wet Mop - Debris / Spot Free
3 Vacuum Carpets - Debris Free
4 Clean Drinking Fountains
5 Clean Doors, Door Frames, Walls
6 Remove Trash – Building Interiors
7 Change Burned-out Lights
8 Report Maintenance Items
9 Secure All Areas Post Cleaning – Only Responsible for area that were cleaned that night
BUILDING ENTRANCES
10 Clean Entrance Mats – Debris Free
11 Spot Clean Entrance Glass - Both Sides
12 Clean and Disinfect All Touch-Points
13 Building Security - Exterior Locking and Unlocking Per OSP Schedule
CLASSROOMS
14 Restore Furniture to Standard Arrangement
15 Clean Chalkboards / Whiteboards
16 Spot Clean Doors, Door Glass, and Walls
Appendix G
Revised July 1, 2014
LABORATORIES
17 Refill Paper Products Dispensers
18 Refill Soap Dispensers
RESTROOM / LOCKEROOM / SHOWERS
19 Clean Mirrors
20 Refill Paper Products Dispensers
21 Refill Soap Dispensers
22 Clean and Disinfect Sinks
23 Clean and Disinfect Toilets and Urinals
24 De-scale Toilets and Urinals – As Needed
25 Spot Clean Walls, Partitions, Doors, Remove Graffiti
26 Clean Floor Drain
27 Mop and Disinfect Floor
28 Clean and Disinfect All Touch-Points
29 Dust Locker Tops and Other Surfaces
30 Mop / Disinfect Runners
KITCHEN / BREAKROOMS
31 Clean Tables, Counters, and Sinks As Available – Do Not Move Any Items
32 Refill Towel and Soap Dispensers
Appendix G
Revised July 1, 2014
Tasks to be completed per noted frequency
WEEKLY TASKS
33 Spot Clean Tables, Student Seats, Desks - Classrooms Only
34 Vacuum Swimming Pools
35 Sweep Building Entrances, Landings, and Steps
MONTHLY TASKS
36 Dust Common Area / Classrooms – 7’ and Below
37 Remove, Launder and Replace all portable entry walk-off mats
38 Locker Rooms / Showers – Scrub / Power Wash Shower Walls, Ceiling and Floor
39 Scrub Pool Deck(s) & Pool Gutters
QUARTERLY TASKS
40 Clean and Spray Buff –Main Floor Hallways, Vestibules and Entryways.
41 Sweep Loading Docks, Trash and Recycling Collection Areas
42 Deep Clean Classrooms, Auditoriums, and Class Labs
43 Dust Building Surfaces and Furniture - e.g. window sills, ledges, fixed horizontal surfaces, etc
44 Deep Clean Entryways, Hallways, Vestibules, and Stairways, All Public areas
ANNUAL TASKS
45 Power Wash Exterior Building Entries, Porches, Ramps, Stairways and Clean All Entry Glass
46 High Dust Building Areas above 7’
47 Sweep/Vacuum Floors in Storage Areas
48 Hard Surface Clean and Spray Buff –Hallways other than main floors(-see Quarterly for Main Floors)
49 Power Wash Exterior Trash Receptacles
FLOOR MAINTENANCE
2 year alternating floor care plan. Any hard surface request that requires a strip and refinish outside the
buildings scheduled for that year will be a task bid.
50
Hard Surface Strip / Refinish - 50% of serviced buildings / per year
Appendix G
Revised July 1, 2014
Hard Surface Scrub / Buff - 50% of serviced buildings / per year (not scheduled for refinishing that year)
51
Carpet Cleaning – 50% of serviced buildings / per year
52
Carpet Spot Removal ( 2’ radius or less) – larger areas will be will be a task bid.
53
Hard Surface Scrub / Buff –All Hallways in alternate year of 50% of serviced buildings / per year
54
Magruder Veterinary Hospital Specialty Schedule
55
Weekly
a
-
Magruder Small Animal area and 251
Monthly
- Magruder 274
1x every 3 Months. (March, June, Sept, Dec).
- Magruder SA Reception & front hallway, exam rooms, SA main hallway H174, SA Food prep 177,
Cat Ward 174B, Dog Ward 174E.
1x every 4 Months. (Feb, June, Oct).
- Magruder Cardiology 113, Endoscopy 111B, Oncology 174A, Old Fluoroscopy 111F,
Communications 176, Consultation 172B, Special Procedures Hall, Hallway from East entrance to
Radiology, 110 & 110 hallway.
b
c
d
Duties of Day Custodians
56
The Day Custodians shall work an eight-hour per day shift, Monday through Friday, with coverage between the hours of 6:00
am and 4:00 pm. The duties of the custodians shall include:
Item #
1.
Description
Scheduled tasks per Detail Report at the following buildings:
Bldg. No
Building Name
Service Day(s)
173
Aero Engineering Lab
Tuesday
178
Apiary Building and Horticulture Class Lab
Wednesday
852
Cascade Hall Public Safety Area
Monday, Wednesday, and Friday
032
Campus Entrance Station
Thursday
060
Adams Hall Vault Rooms 2A and 16
Friday
003
Kelley Engineering Center
Mid-day RR clean and restock Monday thru Friday
074
Headquarter, Greenhouses & West Range
Monday and Thursday
137
Hinsdale Wave Center
Tuesday and Thursday
1st
061
Kerr Admin
061
A016 Switch room and secured area B106
floor Mid-day RR clean M-F
Mid-day RR clean and restock Monday thru Friday
Friday
Appendix G
Revised July 1, 2014
Duties of Day Custodians
56
2.
184
493
Manchester Riding Arena
491
343
141
Sinnhuber Aquatic Research Lab
EHS Annex
Service Level one
137
Hinsdale Wave Research
Service Level one
476
Botany Farm Plant Pathology (Electric Road)
Service Level one (except Tuesday and Thursday (May
through September)
John L Fryer Salmon Research Lab
Dairy Center – Dairy Barn
Service Level one
Service Level one
Service Level one
Service Level one
(LaSells Stewart Center) and 201 (CH2M Hill Alumni Center): Provide daytime service in addition to schedule nightly tasks per
Detail Report as follows (All of these are TASK BIDS):
a. Clean and service rest rooms once in the morning and once in the afternoon.
b. Clean lobby and halls after both morning and afternoon coffee breaks, removing trash and spot vacuuming as required.
c. Sweep outside porches, patio, steps, and walkways, daily.
3.
Check with Facilities Services' WCC office at 10:00 am, 1:00 pm, and 2:30 pm for any work requests.
4.
Respond to emergency service calls as they are received during the day and perform the necessary duties.
5.
Deep clean the entrances, porches, fixtures, and steps of all the academic buildings on Campus using a rotating schedule so each
building is done once a month.
6.
Perform other duties as requested by the Facilities Services' WCC office.
7.
Pickup custodial supplies from Facilities Services' Stores and deliver them to the designated buildings.
8.
Child Care Development area sweep or blow the black top play area- Once a week
9.
Kerr Administrative Building, Room 100H, vacuum carpet in Cashier's Officer every Tuesday morning at 8:00 a.m.
Provide mid-day RR cleaning and restock Monday thru Friday
10.
The Valley Library – daytime schedule
Daily Schedule: subject to change to meet library program needs
Empty trash and stock restrooms across from JAVA II as needed
Spot clean the Lobby area between JAVA II and the restrooms.
Clean entrance door glass to the two (2) north main entrance doors (inside and out).
Clean outside the main entrance doors and the north outside patio.
Sanitize the east and west stair rails from 1st floor to 3rd floor.
Check and empty trash containers on all floors that deal with student study areas (public areas on floors 1, 2, 3, 4, 5, and 6)
After Lunch:
Empty trash in JAVA II. Spot mop if needed.
Empty trash and stock in restrooms across from JAVA II as needed
Empty trash and stock all restrooms on floors 1, 2, 3, 4, 5, and 6; cleaning any major messes.
Dust stacks. Keep moving through these stacks on those floors that have stacks throughout the week until all stacks have
been dusted. Then repeat.
When using the elevator monitor its condition. Spot walls and floor and track as needed.
Respond immediately to emergency clean-up calls from the Library staff.
Monitor public areas for large trash times at all times.
Report damage, unsafe situations, and maintenance items when noticed.
Check public areas and elevators frequently while continuing with other duties.
Other duties may be assigned as needed.
Continually dust all public areas.
6:30 P.M.
Appendix G
Revised July 1, 2014
56
Duties of Day Custodians
Check restrooms across from JAVA II, trash and stock as needed.
Check the northwest outside entrance by JAVA II. Sweep up cigarette buts and empty cigarette urns.
Check trash and supplies on 2nd floor men’s restroom.
Weekly
Provide custodial services to the Special Collections areas on the 5th floor and archives workroom 3169.
57. Building Cleaning Times – the following buildings have specific cleaning times which shall be:
Bldg. 011 Bldg. 036 Bldg. 058 -
Dearborn Hall
The Valley Library
Cascade Hall Ceramics Area
Public Safety Area – DAYTIME ONLY
Bldg. 087 Fairbanks Hall
Bldg. 092 Computer Science
Bldg. 121 Gill Coliseum
Bldg. 022 Owen Hall
Bldg. 200 LaSells Stewart Center
Bldg. 020 Milne Computer Center
Bldg. 034 Kidder Hall
Bldg. 016 Gleeson Hall
All other buildings
between 12:00 midnight to 6:00 am
between 11:15 pm and 7:45 am
between 1:00 am and 6:00 am
between 12:00 noon and 1:00 pm
between 12:00 midnight and 6:00 am
between 12:00 midnight and 6:00 am
between 9:30 pm and 6:00 am
between 12:00 midnight and 6:00 am
between 5:30 pm and 6:00 am, Mon-Fri
between 12:00 midnight and 6:00 am
between 12:00 midnight and 6:00 am
between 12:00 midnight and 6:00 am
between 8:30 pm and 6:30 am
These cleaning times may shift depending on term / building schedules.
58. Exterior Trash Cans
The contractor shall empty outside trashcans and ash urns across the University campus five times a week
(Monday - Friday) Trashcan and urn locations are listed below.(See updated list).