A WINNING STRATEGY TO VALUE DRIVEN ANALYTICS
DANYALIBRAHIM,MD,MPH
CHIEFDATAANDANALYTICSOFFICER
CHIEFOFTOXICOLOGY
SAINTFRANCISHOSPITAL–TRINITYNEWENGLAND
AGENDA
•  Current State of Analytics at SFH
•  Future State of Analytics at SFH
•  What Do We Need to Get There
BENEFITS OF REDESIGN
CURRENT STATE OF ANALYTICS SFH
1.  Do we have the data?
2.  Is it integrated?
3.  Do we apply sound statistical
analysis?
4.  Do we present it in a “simple”
and meaningful way?
5.  Can we identify "where"
and "who" towards answering
why?
6.  Is it timely?
•  Quality and Safety
– 
– 
– 
– 
Patient Outcomes
Process of Care
Timeliness of Care
Patient Experience
•  Operations
–  Utilization of Resources
–  Efficiency
–  Capacity and Access
•  Cost and Revenue
FUTURE STATE OF ANALYTICS AT SFH
Analy<cs
HospitalNeeds
Pa<entExpecta<ons
•  Valid and Integrated Data
•  Operational
•  Don’t Hurt me
•  Cure Me
•  Be Nice to Me
•  Meaningful Metrics
•  Statistically Sound Analysis
•  Tactical
•  Intuitive Visual
Presentations
•  Strategic
•  Actionable
•  Timely
WHAT DO WE NEED TO GET THERE?
1.  Break Data “People Silos”
2.  Build the Team (Redesign)
3.  Develop Strong Data Foundation
4.  Design and Adopt “Meaningful” Measurement Metrics
5.  Harness Data Presentation Capabilities
WHAT DO WE NEED TO GET THERE?
1.  Break Data “People Silos”
2.  Build the Team (Redesign)
•  Data as Strategic Asset
•  Leadership support for redesign/integration/reorganization
•  “Team-Sport” Quality / Decision Support/ IT
•  Invest in essential skills
WHAT DO WE NEED TO GET THERE?
1.  Break Data “People Silos”
2.  Build the Team
3.  Build Strong Data Foundation
•  Data acquisition/ Aggregation from various sources
•  Data validation / standardization engine
•  Data integration in data warehouse
•  Solutions-based interactive visualizations
BUILDING STRONG DATA FOUNDATION
SELF-DEVELOPED
CONTENT
Ondemandtoolsprovide
unlimitedself-service
capabili<es
CUSTOMPOINT
SOLUTIONS
Customdeveloped,
stakeholdercentriccontent
SUPERIOR
VISUALS
Powerfulvisualizedcontent
any<me,anywhere
DATA
AVAILABILITY
Analy<callyenricheddata
exposedtoavarietyofoffthe
shelftools
DATAMODEL/
ANALYTIC
ENGINE
Empowersanalyststodevelop
newmeasuresashealthcare
evolves
DATAIN
ETLforeasy,sourcesystem
agnos<cintegra<on
Growth
KPI
Dashboard
Finance
KPI
Dashboard
Safety KPI
Dashboard
Quality KPI
Dashboard
Interactive Visualizations
Data Mart(s)
(Measure Views)
AFI
EMR
Lab
Data Warehouse/
Appliance Framework
Supply
Chain
Patient Other
Sources
WHAT DO WE NEED TO GET THERE?
1. 
2. 
3. 
4. 
5. 
Break Data “People Silos”
Build the Team
Build Strong Data Foundation
Design and Adopt Meaningful Measurement Metrics
Harness Data Presentation Capabilities
•  Role-based integrated analytics
•  Unit-based integrated analytics
•  Integrated KPIs dashboards
•  Pay-for-Performance analytics
•  PI-focused Analytics
SUCCESSES ALONG THE JOURNEY:
ImprovementIni<a<ves
•  PhysiciansAnaly<cs
•  Hospitalist
•  GenSurgery
•  QualityandSafetyAnaly<cs
•  Readmissions
•  Medica<onsRecon
•  EfficiencyAnaly<cs
•  LOS
•  Pa<entFlow
•  CostAwarenessAnaly<cs
•  APR-DRGVaria<oninCare
DashboardsFeatures
•  Delivery
•  Integra<on
•  Func<onOriented
•  Unit-Based
•  ServiceLines
•  Execu<ve
Physicians Focused Analytics
PHYSICIAN FOCUSED ANALYTICS
HOSPITALIST DASHBOARD
PHYSICIAN FOCUSED ANALYTICS
HOSPITALIST DASHBOARD
PHYSICIAN FOCUSED ANALYTICS
HOSPITALIST DASHBOARD
PHYSICIAN FOCUSED ANALYTICS
HOSPITALIST DASHBOARD
PHYSICIAN FOCUSED ANALYTICS
GEN SURGERY DASHBOARD
PHYSICIAN FOCUSED ANALYTICS
GEN SURGERY DASHBOARD
PHYSICIAN FOCUSED ANALYTICS
GEN SURGERY DASHBOARD
PHYSICIAN FOCUSED ANALYTICS
GEN SURGERY DASHBOARD
PHYSICIAN FOCUSED ANALYTICS
GEN SURGERY DASHBOARD
QUALITY AND SAFETY FOCUSED ANALYTICS
QUALITY FOCUSED ANALYTICS
READMISSIONS DASHBOARD
QUALITY FOCUSED ANALYTICS
MEDICATION RECONCILIATION DASHBOARD
QUALITY FOCUSED ANALYTICS
MEDICATION RECONCILIATION DASHBOARD
QUALITY FOCUSED ANALYTICS
MEDICATION RECONCILIATION DASHBOARD
EFFICIENCY FOCUSED ANALYTICS
EFFICIENCY FOCUSED ANALYTICS
LOS AND PATIENT FLOW DASHBOARD
EFFICIENCY FOCUSED ANALYTICS
LOS AND DISCHARGES DASHBOARD
COST AWARENESS FOCUSED ANALYTICS
COST AWARENESS FOCUSED ANALYTICS
VARIATION OF CARE AT APR-DRG DASHBOARD
COST AWARENESS FOCUSED ANALYTICS
VARIATION OF CARE AT APR-DRG DASHBOARD
COST AWARENESS FOCUSED ANALYTICS
VARIATION OF CARE AT APR-DRG DASHBOARD
KEY CHALLENGES ALONG THE JOURNEY
•  Alignment with Organizational Vision and Strategy
•  Culture, Legacy and ‘Turf’
•  Engagement
•  Leadership
•  Staff
•  Partners
•  Measuring Success by Actions and Patient-Centered
Outcomes
•  Quick Wins and Low Hanging Fruits
•  Team Skills
Pa<entExpecta<ons