Our Park Presents at Inwood Park Volunteering Pack
SATURDAY 8TH AUGUST, 2015
INWOOD PARK, HOUNSLOW TW3 2QG
2.00pm and 7.00pm (approx. 2hr performance)
www.hounslow.info/
This document aims to provide you with the information you require for the volunteer opportunities available
at Our Park Presents outdoor cinema and community day. Come and join us for enjoyable and engaging
activities followed by an open air film screening suitable for all the family.
Following the success of the 2014 event, we will once again be hosting Our Park Presents at Inwood Park
in Central Hounslow.
The fun activities will start at approximately 6pm and finish at approximately 9pm. The screening of a family
friendly film will start at approximately 9pm and finish at approximately 10.30pm.
House rules
All volunteers will work in two’s and will be assigned specific roles and responsibilities to ensure a well
organised and successful event. Each Volunteer will receive a full briefing of their specific role and duties
throughout the event.
A time table of the day’s activities has been included in this pack. All volunteers will need to ensure they
read the time table and public programme to acquire good knowledge of the event site layout and activities
taking place throughout the day.
All volunteers are required to have the following skills;
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A polite, friendly and professional manner.
Good communication and social skills in order to interact with event staff and attendees.
Enjoy working as part of a team and being respectful to colleagues
Able to listen and follow instructions e.g. Health and Safety and lost child procedures (about which
you will be briefed on arrival).
VOLUNTEERING OPPORTUNITIES – The following two roles available on the day;
a) HOSTS: For this role you will have to like engaging with people, you will need excellent communication
skills. Hosts are part of the event and should be helpful and courteous to the public.
What will front house staff be doing on the day?
Carillion Integrated Services on behalf of the London Borough of Hounslow, prides itself on excellent
customer service and values the feedback from event attendees. Hosts will be assigned to key roles in
assisting the information point, welcoming attendees to the event, distributing brochures and informing the
general public as well as speaking to attendees about their feedback on the event and inviting them to fill
out questionnaires.
When will Hosts need to be available?
Hosts will be asked to arrive at 17:30pm for their briefing. Their shift will start at 18.00pm. The event will
finish at 22.30pm, hosts will be requested to remain onsite until 21.30pm. There will be regular breaks
throughout the day and volunteers will work in shifts to ensure that everyone has sufficient rest times.
b) STEWARDS: to ensure the smooth running of the event, ensuring attendees gather on the lawns and
oversee the entrance, exit and specific event points – stations will be outlined in the confirmation email.
What will the Stewards be doing on the day?
This role will involve tasks such as managing entrance and exit points, managing the car parking and
general welfare on the day and directing people to the correct area of the park.
When will the Stewards need to be available?
Stewards will be asked to arrive at 17:15pm for their briefing. Their shift will start at 18.00pm. The event
will finish at 22.30pm, hosts will be requested to remain onsite until 21.45pm. There will be regular breaks
throughout the day and volunteers will work in shifts to ensure that everyone has sufficient rest times.
Please note: Rest breaks will be factored in to these working hours.
KEY INFORMATION
SITE ADDRESS: INWOOD PARK, HOUNSLOW TW3 2QG
Entrance to event site
from Inwood Road
Volunteers Meeting Point
(next to the café)
ARRIVAL TIMES
Please arrive at your agreed briefing time, please allow time for travel and do not be late. The meeting point
will be outside the information tent (please refer to map for location marked ‘Volunteers Meeting Point’).
What to clothing wear?
Please ensure you wear appropriate clothing for the day, ‘smart but casual’ is the general consensus. We
suggest sensible shoes and in case of extreme weather some kind of sun protection or waterproofs.
Volunteers will be provided a hi-visibility jacket were necessary.
CONTACT DETAILS
Details of the Volunteers Manager will be forwarded with the confirmation email for your role. Any questions
regarding the roles above, please contact Hounslow Events Team on 0845 456 2796
[email protected]
HOW TO GET TO THE PARK
Public Transport:
Bus: 81, 120, 203, 222, 235, H22, H32, H98, N9
Tube: Hounslow Central London Underground – Piccadilly Line (12 minute walk)
Rail: Hounslow Rail Station (10 minute walk)
To plan your journey visit www.tfl.gov.uk or call 020 7222 1234
Driving: There are public car park with limited spaces nearby. Where possible please be green and use
public transport.
Thank you for registering to be part of Our Park Presents. Hounslow Events Team will be in contact shortly
with the outcome of your application.