COST ADVANTAGE AND DIFFERENTIATION ADVANTAGE STRATEGIC POSITIONING SHOULD IMPROVE PROFITABILITY Where managers of a company situate that company relative to it’s rivals along important competitive dimensions To reduce the effects of rivalry and thereby improve profitability 1 A FIRM’S CHOICE OF POSITION DEPENDS ON TWO FACTORS 1 Firm’s resources and capabilities 2 Industry structure 2 A FIRM CAN GAIN ADVANTAGE OVER RIVALS IN TWO WAYS No advantage over rivals Description Advantage over rivals Differentiation Produce a differentiated product and charge sufficiently higher prices to more than off-set the added costs of differentiation Low-cost Produce an essentially equivalent product at a lower cost 3 THE STRATEGIC POSITIONING MODEL Broad (i.e., industry wide) Broad low-cost leadership Broad differentiation Narrow (i.e., particular segment only) Focused cost leadership Focused differentiation Low-cost Differentiation Strategic advantage Adapted from poster, M.1980. Competitive strategy, 1980. 4 Porsche (Focus differentiation) LOW-COST LEADERSHIP AND DIFFERENTIATION OFFER GREATER MARKET SHARE AND/OR PROFITS Low-cost leadership Differentiation • Capture market share by • Capture market share by offering lower-price or • Earn higher by maintaining Benefits price parity offering higher quality at same price or • Earn higher margins by raising prices over competitors Examples • Pacific Cycle • Gallo Wines • Wal-Mart • Southwest Airlines • Home Depot • Trek Bicycles • Coca-Cola and Pepsi • Mercedez Benz • Honda, Yamaha, and Suzuki motorcycles • Stouffers (frozen foods) 6 STRATEGIC POSITIONING EXAMPLES Broad Narrow • Wal-Mart • Gallo Wines • Trek Bicycles • Coca-cola • Jet Blue • Montague • Mercedes Benz (in US) Low-cost Differentiation Strategic advantage 7 ING Direct (Low Cost) 8 Focused Low cost strategies 9 LOW-COST AND DIFFERENTIATION CAN GENERATE HIGH MARGINS Price Hyundai Elantra Price Chevy Cavalier Price Honda Civic 10 * Including maintenance and other intangibles RESULTS OF DIFFERENTIATED, LOW-COST, AND INTEGRATED POSITIONS Industry average competitor Successful Successful differentiated low-cost competitor competitor Competitor with both advantages (integrated) 11 KEY DRIVERS OF COST ADVANTAGE • Economies of scale • Learning • Product technology • Product design • Location advantages for sourcing inputs 12 DISECONOMIES OF SCALE – SIZE DOES NOT ENSURE ECONOMIES OF SCALE Economies of scale Learning • Economies of scale exist during a period of time if the average total cost for a unit of production is lower at higher levels of output • You must review cost to assess whether economies of scale Economies of scope Production technology exist: –Fixed costs remain the same for different levels of production –Variable costs are the costs of variable inputs (such as raw materials and labor) and vary directly with output –Marginal cost is the cost of the last unit of production Product design –Total cost is the sum of all production costs and always increases as output goes up Location –Average cost is the mean cost of total production during a given period (say, a year) DISECONOMIES OF SCALE – SIZE DOES NOT ENSURE ECONOMIES OF SCALE Economies of scale Learning Some sources of economies Some sources of diseconomies Economies of scope • R&D spend • Advertising spend • Specialization of specific • Bureaucracy • High labor costs • Inefficient operations Production technology Product design Location production processes • Superior inventory management • Purchasing power MINIMUM EFFICIENT SCALE (MES) Economies of scale Learning Average cost Minimum efficient scale: The minimum scale needed to achieve maximum cost savings (i.e., minimum costs) Economies of scope Production technology Product design Scale of operations Location Economies of scale Diseconomies of scale LEARNING CURVE AS A SOURCE OF COST ADVANTAGE Economies of scale How Learning Differs from Scale Learning Costs decrease … Economies of scope Production technology Product design Location Economies of scale as the scale of operation increases during any given period of time Learning curve with the cumulative level of production since the production of the first unit LEARNING CURVE (continued) Learning Economies of scope Production technology Product design Step 1: Measure No. of bikes produced Step 2: Calibrate Hours spent on last bike 1 30.00 actual 2 27.00 actual 4 24.30 actual 8 21.87 est. 16 19.68 est. 32 17.71 est. 64 15.92 est. 128 14.34 est. East Side Bikes Learning Hours per Curve bike 35.00 30.00 Hours Economies of scale 25.00 20.00 15.00 Location Step 3: Project 0 24 48 72 96 120 144 168 192 216 240 264 288 312 336 10.00 Number of Bikes Produced ECONOMIES OF SCOPE AS A SOURCE OF COST ADVANTAGE Economies of scale Learning Economies of scope Production technology Product design Location If a firm produces two or more products and can share resources among two or more of these (e.g., share manufacturing machines) – thereby lowering the costs of each product – it benefits from economies of scope PRODUCTION TECHNOLOGY AS A SOURCE OF COST ADVANTAGE Economies of scale Learning Economies of scope Production technology Product design Location Often, a new entrant who wants to compete against industry incumbents with significant scale and experience advantages, tries to match or beat incumbents’ costs by introducing a production technology that is subject to different economics (e.g., Jet Blue, Nucor Steel) PRODUCTION DESIGN AS A SOURCE OF COST ADVANTAGE Economies of scale Learning Economies of scope Production technology Product design Location Product design can sometimes be altered to lower a firm’s production costs (e.g., Canon vs. Xerox) LOCATION AS A SOURCE OF COST ADVANTAGE Economies of scale Learning Economies of scope Production technology Product design Sometimes firms try to attain lower production costs by locating their operations in cheaper labor markets (e.g., Pacific Cycle manufactures in China and Taiwan to achieve lower costs than Trek who manufactures in the US) Location 21 KEY DRIVERS OF DIFFERENTIATION ADVANTAGES Key Drivers • Premium brand image • Customization • Unique styling • Speed • More convenient access • Unusually high-quality Purpose To drive up customer’s willingness to pay and generate demand sufficient to (1) Recoup added costs and (2) Generate enough profits to make strategy worthwhile 22 VoodooPC Luxury Brands 24 Gucci Chanel Calvin Klein Louis Vuitton Christian Dior DRIVERS AND THREATS TO DIFFERENTIATION AND LOWCOST ADVANTAGE Drivers Low-cost Differentiation Threats • • • • • • Economies of scale Learning Economies of scope Superior technology Product design Location • New technology • Too low-quality • Social, political, and • • • • • • Premium brand image Customization Unique styling Speed Convenient access Unusually high-quality • Failure to increase economic risks of outsourcing buyer’s willingness to pay higher prices • Under estimating cost of differentiation • Over fulfillment of buyer’s needs • Lower cost imitation VALUE-CHAIN ACTIVITIES: OVERALL COST LEADERSHIP McGraw-Hill/Irwin Strategic Management, 3/e Exhibit 5.3 Value-Chain Activities: Examples of Overall Cost Leadership Source: Adapted with the permission of The Free Press, a division of Simon & Schuster, Inc., from Competitive Advantage: Creating and Sustaining Superior Performance by Michael E. Porter. Copyright © 1985 by Michael E. Porter. Copyright © 2007 The McGraw-Hill Companies, Inc. All rights reserved. VALUE-CHAIN ACTIVITIES: DIFFERENTIATION McGraw-Hill/Irwin Strategic Management, 3/e TESTING THE QUALITY OF A STRATEGY Key Evaluation Criteria Sub-questions 1. Does your strategy exploit your key resources? • With your particular mix of resources, does this strategy give you an advantageous position relative to your competitors? • Can you pursue this strategy more economically than competitors? • Do you have the capital and managerial talent to do all you envision? • Are you spread too thin? 2. Does your strategy fit with current industry conditions? • Is there healthy profit potential where you're headed? • Are you aligned with the key success factors of your industry? 3. Will your differentiators be sustainable? • Will competitors have difficulty imitating you? • If imitation cannot be foreclosed, does your strategy include a ceaseless regimen of innovation and opportunity creation to keep distance between you and the competition? 4. Are the elements of your strategy consistent and aligned with your strategic position? • Have you made choices of arenas, vehicles, differentiators, and staging, and economic logic? • Do they all fit and mutually reinforce each other? 6. Can your strategy be implemented? • Will your stakeholders allow you to pursue this strategy? • Do you have the proper complement of implementation levers in place? • Is the management team able and willing to lead the required changes? 29
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