Social Integration
Eigen Haard Amsterdam
Bolzano November 2015
Social integration and participation
instruments
• Formal participation under the Tenants and Landlords Consultation
Act
• Particiption through cooperation
• Self-management: cleaning and garden maintenance
• Neighbourhood partners: Students for Society, VoorUit Foundation
• Undivided city
• Mixed neighbourhoods created through variety of housing and target
groups
• Council housing and the nonsubsidised sector, owner-occupied
housing, target groups
• Task for neighbourhood development and urban redevelopment
Participation: formal, required by law
Aim: influence and legitimacy
Formal participation under the Tenants and Landlords Consultation
Act
(right to prior consultation and right of consent)
• 180 residents committees at complex level
Cleaning, service charges, maintenance and the livability of the
complex
• 6 local tenants’ organisations
Performance agreements, local policy/activities and projects
• 1 central tenants’ organisation
Discussion partner for housing corporation’s management board
Binding nomination of 2 supervisory directors.
Challenge: to be representative of tenants and act in a professional
manner on their behalf
Self-management
Better management together with engaged residents
• Residents know what is most needed to create a good place to live.
Green Together
Clean Together
Self-management Eigen Haard
• Residents take responsibility
Keep communal areas clean
Maintain communal (sidewalk) gardens
• Ownership, customisation and control
• Lower costs
• Engagement and contacts
• Pride
Eigen Haard helps and supports
• Facilitates initiatives
• Offers a range of self-management products
Self-management
Clean together
How does it work?
Social
ownership
More selfmanagement by
residents
Pleasant
neighbourhood
More activities with
residents
Cleaner
neighbourhood
Less litter
+
Safe
neighbourhood
Less burglary and
vandalism
Self-management Eigen Haard
Thinking differently, acting differently
Porchway and neighbourhood belong to us all
• Less ‘we’ll do it for you’, more support
• Trusting residents to bring quality
• Thinking and acting together
• Thinking in terms of possibilities not rules
Neighbourhood partners
Social sustainability @ Eigen Haard
• Why?
• To ensure long-term, respectful, sustainable and mutual commitment
with local organisations so as to enhance services and actions to the
benefit of neighbourhoods and their residents.
•
•
•
•
How?
Each partner takes responsibility
Partner agreement with commitment by both parties
Activities to empower residents (social ownership) on the road to selfreliance,
• Support for vulnerable residents
• Cleaner, safer and more comfortable neighbourhoods
Results and benefits
• Stakeholder involvement
• Increased livability of neighbourhoods
• Eigen Haard’s image improved: a partner not an institution
• Increased effectiveness, specific knowledge of the
neighbourhood
• Real-estate value
Students for Society, VoorUit Foundation
• Cooperation between corporations, university and
municipality
• Aim is to improve integration and encourage participation
• Active in deprived neighbourhoods and neighbourhoods in
transition
• 3 pillars: meeting; language and talent; active citizenship.
• Focus: children
• Plan for each neighbourhood in cooperation with partners
and residents.
Students
• Selected students
• Have temporary free housing in homes due for renovation
or demolition
• Do 10 hours’ community service per week in community
rooms: music lessons, homework supervision etc
• Each student has a contact family and contact once a
week (meals, helping with forms etc).
• The meetings create mutual understanding, social
network, integration.
• Students often maintain long-term contact and settle in the
neighbourhood.
Scope
9 community centres
74 students actively involved
113 activities per week
122546 hours spent
67381 cups of tea consumed
131344 residents reached
Eigen Haard
• Makes homes available to students.
• And uses homes and business premises as community
rooms.
.
• Active participation in the steering group.
Thank you!