Risk
Differently
Highly Reliable
Organizations
Todd Conklin PhD
Human Performance Improvement/ HRO
[email protected]
Never
take a sleeping tablet
And a laxative
at the same time.
In any order…
Conklin
Safety is not the absence
of Accidents.
Safety is the presence of
Capacity..
Defenses
Conklin
Workers
are as safe as
they need to be,
Without
being too safe,
in order to be
productive.
Conklin
Until They’re NOT..
Sharp End
Workers
Highest
Highest
Influence
Front-line
Injury
Over
Supervisors
Potential
System Managers
Leaders
Company
Customers
Regulators
Blunt End
Conklin
3
Pre-Accident Investigations, Conklin 2013
Parts of an Event
Conklin
Worker’s Don’t
Cause Failures.
Worker’s Trigger Latent
Conditions That Lie Dormant In
Organizations
Waiting for This Specific Moment
In Time.
We desire
seductively
unambiguous
information about an
event.
Conklin
Conklin
Shift your thinking
from “Why”
to
“How”
Conklin
We must stop seeing
workers
as
problems to be fixed.
But, as
Solutions to be
harnessed.
Conklin
Workers
Are Masters of
Complex Adaptive
Behavior…
HOTDOG
Conklin
Clearly Safe
to do Work
The Gray Area:
Uncertain
interpretation
of Safe work
Clearly Not Safe
to do Work
*
Conklin
Clearly Safe
to do Work
*
Event
Clearly Not Safe
to do Work
15
Conklin
Start
Of
Job
Hazard
Safety Understood:
Drift and Accumulation
Conklin
Is the juice
worth the
squeeze?
Conklin
The Power of
Early
Hazard
ID
Capacity
Identified
or Discovered
Problem
Conklin
The Power of
Early
Hazard
ID
Capacity
Conklin
Safety is not the absence
of Accidents.
Safety is the presence of
Capacity
Conklin
Todd Conklin
PreAccident Podcast