THE PRICE-SETTING BEHAVIOUR OF ROMANIAN FIRMS – survey evidence – Ştefania Cristina Iordache1 Mihaela Luiza Pandioniu2 Abstract The price-setting behaviour of firms is relevant for the functioning and efficacy of the monetary policy transmission mechanism. Looking at the findings of a survey conducted among domestic non-financial corporations, this paper aims to examine price setting in the domestic market, as well as companies’ response to various economic shocks. The results reveal that Romanian firms perceive the domestic market as highly competitive and specialised, defined by long-term customer relationships. Across the economy, most companies apply a time-dependent pricing policy, the actual price adjustments occurring solely in the event of semnificative economic environment changes. Prices are more likely to react to supply shocks, an increase in costs of raw materials being fairly quickly transferred to prices. On the other hand, companies’ response to a negative demand shock varies across sectors: manufacturing companies opt for decreasing their output level instead of adjusting their prices as is the case with companies operating in agriculture, trade and services, whereas in the mining and construction sectors there is no clearly identifiable strategy. Moreover, the survey includes a subsection dedicated to companies’ wage policy; the answers reveal the existence of nominal wage rigidity, yet a fairly limited recourse to automatic wage indexation schemes. Key words: survey, price stickiness, wage policy JEL classification codes: C83, D22, E31 The authors would like to thank Mirela Petrache for developing the software application used for implementing the survey and Elena Iorga, Mădălina Militaru and Răzvan Stanca for their suggestions and comments expressed while the paper was prepared. 1 Ştefania Cristina Iordache, National Bank of Romania, Economics Department, e-mail: [email protected] 2 Mihaela Luiza Pandioniu, National Bank of Romania, Economics Department, e-mail: [email protected] Contents 1. Introduction........................................................................................................... 3 2. Survey design........................................................................................................ 4 3. Market characteristics........................................................................................... 9 4. Price setting ....................................................................................................... 12 5. Price reviews versus price changes..................................................................... 14 6. Price stickiness.................................................................................................... 19 7. Wage policy......................................................................................................... 23 8. Conclusions......................................................................................................... 27 References............................................................................................................... 29 Appendix................................................................................................................. 31 1. Introduction The price-setting behaviour of companies is a key element to the functioning and the efficacy of the monetary policy transmission mechanism. Price stickiness, namely their slow response to changes in the economic environment, has a crucial impact on the implementation of monetary policy, as it influences the pass-through of monetary impulses to the real economy and affects the speed at which monetary authorities succeed in returning inflation within the variation band of the target in the aftermath of economic shocks. Given that nominal rigidities are a major component of the architecture of the macroeconomic models underlying monetary policy decisions, gaining a better understanding of the nature of frictions causing the short-term non-neutrality of monetary policy effects is of the essence for any central bank. The best way to study price stickiness is by taking a microeconomic approach whereby the individual behaviour of companies is examined. The purpose of the paper is to derive information on price setting, the frequency of price changes and their determinants, as well as on companies’ reactions to various economic shocks with a view to eventually assessing both the degree of price stickiness and its sources. The information needed to investigate the aforementioned issues was collected by means of a survey conducted in September-November 2013 among domestic non-financial corporations. The idea of using a survey to examine the pricing strategy of firms was pioneered as early as 1991 in the USA by Blinder. Based on the information derived from similar surveys, which were uniformly designed by the Inflation Persistence Network (IPN), a research network of the Eurosystem, a number of papers analysing the pricing policy of companies in various euro area Member States were published during 2004-2006 as follows: Fabiani et al. (2004), examining the price-setting behaviour of firms in Italy, Loupias and Ricart (2004) – France, Kwapil et al. (2005) – Austria, Aucremanne and Druant (2005) – Belgium, Alvarez and Hernando (2005) – Spain, Stahl (2005) – Germany, Martins (2006) – Portugal, Hoeberichts and Stokman (2006) – the Netherlands, as well as Lünnemann and Mathä (2006) – Luxembourg. As far as Romania is concerned, a paper on the same topic was authored by Copaciu et al. (2010), drawing on a survey conducted in the autumn of 2006 among 377 respondent companies operating in agriculture, manufacturing, the energy industry, construction, trade and the services sector. With a view to assessing the changes that have occurred in the price-setting mechanism as compared with the pre-crisis period, the present survey asked again some of the questions included in the survey implemented by Copaciu et al. (2010). The use of a qualitative survey to determine the price-setting behaviour of companies has a number of advantages. Specifically, it offers the possibility to ask firms directly about the features of their pricing policy, allows for a comprehensive analysis of the price-setting process by a distinct examination of its two separate stages (price review and price change respectively) and, last but not least, it facilitates the identification of the causes of price stickiness, as quantitative data can merely indicate its presence. 3 Nevertheless, it cannot be ignored that such a survey involves certain risks and caution is needed when interpreting conclusions as, on the one hand, companies’ answers do not always reflect reality and, on the other hand, they are not necessarily relevant to the identification of behavioural patterns, given that the latest experience takes precedence over the previous ones. The paper is organised as follows. Section 2 provides details on the technical features of the survey, namely the criteria for selecting the sample, its representativeness and the questionnaire. Section 3 describes surveyed companies’ perception of the market in which they operate, chiefly assessing their degree of specialisation, competition, customers and the type of business relationship they build with them. Sections 4 and 5 expound on the most important characteristics of the pricing strategy, examining the two stages of price setting, namely price review and price change, while Section 6 explores price stickiness via testing several economic theories in dedicated literature. Section 7 briefly touches on wages’ contribution to price setting, whereas the last section offers the main concluding remarks. 2. Survey design The survey on the price-setting mechanism covered non-financial corporations that operate mainly in the domestic market and was conducted in cooperation with the National Institute of Statistics (NIS) during September-November 2013. As part of this collaboration, the latter institution was in charge of determining the survey population, selecting the sample, addressing non-responses and extending results, while the National Bank of Romania conducted the survey (it identified the companies included in the sample, sent the questionnaires and validated the answers), aggregated and analysed the results. Sample design The sample was built using stratified random sampling and the strata were defined based on: (i) the company’s main economic activity according to the NACE Rev. 2 2-digit level division, in line with the breakdown in Table 1, and (ii) the firm’s size, measured by the average number of employees: • size class 1 (small-sized companies): less than 50 employees; • size class 2 (medium-sized companies): 50 – 249 employees; • size class 3 (large companies): at least 250 employees. 4 Table 1. Economic activities included in the survey population Economic activity NACE Rev. 2 code Agriculture, forestry and fishing 01, 02, 03 Mining and quarrying 05, 06.1, 07, 08, 09 Manufacture of food products; manufacture of beverages 10, 11 Manufacture of tobacco products 12 Manufacture of textiles; manufacture of wearing apparel; manufacture of leather and related products 13, 14, 15 Manufacture of wood and of products of wood and cork, except furniture; manufacture of articles of straw and plaiting materials; manufacture of paper and paper products; manufacture of furniture 16, 17, 31 Printing and reproduction of recorded media 18 Manufacture of coke and refined petroleum products 19 Manufacture of chemicals and chemical products; manufacture of basic pharmaceutical products and pharmaceutical preparations; manufacture of rubber and plastic products 20, 21, 22 Manufacture of other non-metallic mineral products 23 Manufacture of basic metals; manufacture of fabricated metal products, except machinery and equipment 24, 25 Manufacture of computer, electronic and optical products; manufacture of electrical equipment; manufacture of machinery and equipment n.e.c.; repair and installation of machinery and equipment 26, 27, 28, 33 Manufacture of motor vehicles, trailers and semi-trailers; manufacture of other transport equipment 29, 30 Other manufacturing 32 Construction of buildings; civil engineering; specialised construction activities 41, 42, 43 Wholesale and retail trade and repair of motor vehicles and motorcycles 45 Wholesale trade, except of motor vehicles and motorcycles 46 Retail trade, except of motor vehicles and motorcycles 47 Land transport and transport via pipelines; water transport; air transport; warehousing and support activities for transportation; other postal and courier activities 49 (excl. 49.1), 50, 51, 52, 53.2 Accommodation; food and beverage service activities 55, 56 Publishing activities; motion picture, video and television programme production, sound recording and music publishing activities; programming and broadcasting activities 58, 59, 60 Telecommunications; computer programming, consultancy and related activities; information service activities 61, 62, 63 Other services 68, 69, 70, 71, 72, 73, 74, 75, 79, 80, 81, 82, 90, 92, 93, 95, 96 5 With a view to determining the best sample size, Neyman allocation was employed, implying the optimisation of the number of items selected from each stratum depending on the total sample size and the variability of observations within each stratum (standard deviation). The initial population was determined by excluding the economic activities in Table 2 from the NACE Rev. 2 statistical classification. Table 2. Economic activities excluded from the survey population Economic activity Extraction of natural gas NACE Rev. 2 code 06.2 Electricity, gas, steam and air conditioning supply 35 Water collection, treatment and supply 36 Sewerage 37 Waste collection, treatment and disposal activities; materials recovery 38 Remediation activities and other waste management services 39 Passenger rail transport, interurban 49.1 Postal activities under universal service obligation 53.1 Financial service activities, except insurance and pension funding 64 Insurance, reinsurance and pension funding, except compulsory social security 65 Activities auxiliary to financial services and insurance activities 66 Rental and leasing activities 77 Employment activities 78 Public administration and defence; compulsory social security 84 Education 85 Human health activities 86 Residential care activities 87 Social work activities without accommodation 88 Libraries, archives, museums and other cultural activities 91 Activities of membership organisations 94 The survey population was established by the NIS based on companies’ financial statements and mainly comprised firms with at least 20 employees. Nonetheless, with a view to ensuring representativeness of results economy-wide, the survey population also included very small companies (with less than 20 employees) in the case of agriculture, trade, construction and services. For this purpose, each NACE Rev. 2 division had a 75 percent minimum threshold for turnover representativeness. 6 Table 3. Initial population and survey population Economic sector Initial population (no. of firms) Agriculture Mining Manufacturing Trade Construction Services Survey population Minimum number Turnover (no. of firms) of employees representativeness (%) 14,897 2,618 9 76 1,044 153 20 97 48,706 9,368 20 91 168,110 14,465 6 76 42,679 6,097 13 75 160,276 28,794 4 78 The sample size was calculated by requiring a desired precision of the estimator for the turnover volume at NACE level division of 0.045, at a 95 percent confidence level. Moreover, a stratum was decided to include at least five companies, and atypical firms, as well as size class 3 companies (with at least 250 employees) were subject to a comprehensive survey. Table 4. Sample structure Economic sector Agriculture Number of firms Turnover (lei bn.) Number of employees 187 10 44,422 42 25 48,159 Manufacturing 1,713 198 600,896 Trade 1,771 196 239,295 492 25 104,663 Services 1,019 59 369,208 TOTAL 5,224 513 1,406,643 Mining Construction The broad sample included more than 5,000 companies whose turnover amounted to approximately lei 500 billion and which counted 1.4 million employees in 2012. The survey had a high response rate, as 76 percent of the firms in the sample (which accounted for 82 percent of the turnover) answered the questionnaire. 7 Table 5. Response rate Economic sector Agriculture Number of firms Sample Respondents Turnover (lei bn.) Response rate (%) Sample Respondents Response rate (%) 187 157 84 10.45 10.08 96 42 33 79 25.15 22.32 89 Manufacturing 1,713 1,208 71 197.87 159.05 80 Trade 1,771 1,420 80 195.82 161.14 82 492 381 77 24.63 20.69 84 Services 1,019 771 76 58.91 45.92 78 TOTAL 5,224 3,970 76 512.82 419.19 82 Mining Construction Looking at the 2012 turnover, the breakdown of surveyed companies by size shows that large companies prevail in industry, accounting for over 60 percent of total revenues in manufacturing and for more than 90 percent of those posted by mining respectively. The other economic sectors comprise mostly small- and medium-sized companies, pointing to low concentration, with an impact on the degree of perceived competition reported by firms and their price-setting capacity. Table 6. Turnover breakdown by sector Economic sector Companies (%) Small-sized Medium-sized Large Agriculture 23 40 37 Mining 1 6 93 Manufacturing 8 26 66 Trade 25 39 36 Construction 25 45 30 Services 27 31 42 TOTAL 19 33 49 The questionnaire The questionnaire consists of five sections. The first two contain identification data for companies and the persons filling out the questionnaire. For this purpose, the aforementioned sections collect information on companies’ main business activity, share capital, turnover and average number of employees, as well as on the identity of the person actually answering the questionnaire, including his/her position in the company. 8 The third section gathers information on the main product sold by the firms on the domestic market and the characteristics of the market in which they operate: the degree of concentration and of competition, the drivers of product competitiveness, the main customers and the type of business relationship they build with them. The fourth section assesses the price-setting mechanism with a view to identifying the actual price‑setters, the prevalent pricing strategy (whether the price is set as a margin over costs or it depends on the price charged by the company’s main competitors a.s.o.), the policy governing price reviews and changes respectively, the determinants of price adjustments, as well as the causes of price stickiness. The last section of the questionnaire refers to companies’ wage policy, touching also on the relation between inflation and wages. 3. Market characteristics Price setting by companies depends on the characteristics of the market in which they operate: the extent of specialisation of market operators, the degree of market concentration, the main customers and the type of business relationship that companies build with them. In order to gain a better picture in this respect, the first part of the questionnaire focuses on the above-mentioned issues. Main product and customers Given that the questionnaire deals with the strategy for setting and adjusting the price of the main product sold on the domestic market, it is necessary to gauge its relevance to the company in terms of the earnings generated. Chart 1. Share of the main product in the turnover volume 100 % 80 total economy services construction trade manufacturing mining agriculture 60 For this purpose, the first question refers to the share of revenues stemming from this product 40 in the 2012 turnover. As Chart 1 shows, the income generated by the main product sold 20 on the domestic market accounts for over 0 60 percent of the turnover economy-wide, corroborating its relevance and also indicating a high degree of specialisation. The percentage is significantly lower than that reported by Copaciu et al. (2010) in their paper, which specified that the income stemming from the main product sold on the domestic and non-domestic markets held 84 percent of the turnover. According to the same paper, customers were largely other firms (71 percent), while only 27 percent of respondents identified households as their main customer. 2013 shows a somewhat similar picture, except for the wider share held by small- and medium-sized companies in firms’ customer base (from approximately 37 percent to 45 percent). 9 As concerns the type of business relationship that companies build with their customers, 64 percent of firms claim that they generally have long-term relationships with the latter, albeit to a smaller extent than in the pre-crisis period. Chart 2. Customers and companies’ business relationship with them Type of business relationship Breakdown of companies’ customers % 76 large companies (at least 250 employees) 69 medium-sized companies (50-249 employees) total economy 64 20 40 % households 29 small-sized companies (less than 50 employees) 61 0 large companies 13 general government 6 60 long-term 80 100 occasional SMEs 45 companies within the group 7 Moreover, long-term contracts account for over 50 percent of the 2012 turnover economy-wide, with companies in agriculture holding the largest share, i.e. 59 percent. A detailed analysis of this sector shows that large companies take an above-average weight (24 percent), amid the prevalence of small- and medium-sized companies among producers, pointing to the latter’s weaker bargaining power in setting prices. The wide share held by corporate customers in companies’ main customers and the presence of stable business relationships, including long-term contracts, already provide a first clue to the significant part played by implicit1 and explicit contracts in explaining the sluggish price adjustment following economic shocks. Competitiveness Market competition is a key factor shaping companies’ pricing strategy. Assuming a loosening of the perfect competition hypothesis (firms have no control over price setting, the price being equal to the market price), price stickiness is compatible with a monopolistically competitive environment, which allows each company to set its own prices. In order to gauge the degree of competition, the questionnaire included two questions. Specifically, the former referred to the market position of the respective company at a domestic level depending on its market share, whereas the latter dealt with the extent to which surveyed companies actually perceived they faced price competition. 1 10 Unwritten contracts based on long-term business relationships. See Section 6. – “Price stickiness” for details on the theory of implicit contracts. Almost all respondents answered that they experienced strong and overly strong competition for the main product and only 27 percent of them believed they were among the top ten companies ranked by their market shares relative to the main product market, which is in line with the high degree of perceived competition they reported. By contrast, Fabiani et al. (2004) showed that in Italy some 80 percent of the surveyed firms stated they were among the top ten competitors on the relevant market, with the sample including companies with more than 50 employees. The breakdown by economic sector in Romania indicated that slightly higher percentages were posted by industry, i.e. 30 percent of the mining companies and 37 percent of the manufacturing companies respectively, the said firms also experiencing, as a matter of fact, relatively lower market competition. Moreover, it should not come as a surprise that the degree of perceived competition is inversely proportional to company size, with small-sized companies reporting intense competition to a larger extent. The abovementioned findings are similar to those of the paper by Copaciu et al. (2010), which showed that the highly competitive environment was pointed to by both the significant share of companies with at least 20 competitors on the market, i.e. approximately 67 percent, and the fact that most firms reported elastic demand for the main product. Nevertheless, the current survey hints at a fall in the share of companies considering that the demand for their main product is elastic, i.e. 33 percent versus 40 percent in 2005. As regards the key elements differentiating companies from their competitors, they rank as follows across all economic sectors: the quality, the price and the existence of long-term relationships. It is of interest to note the ever-increasing role played by non-price factors in assessing product competitiveness. Table 7. Determinants of the main product’s competitiveness on the domestic market Quality Price Long-term relationships with customers Agriculture 3.6 (0.6) 3.3 (0.7) 3.2 (0.9) 3.0 (0.9) 2.6 (0.9) 0.5 (1.2) Mining 3.7 (0.5) 3.4 (0.7) 3.3 (1.0) 3.2 (0.7) 2.4 (0.8) 1.0 (1.6) Manufacturing 3.5 (0.7) 3.3 (0.8) 3.1 (0.9) 3.1 (0.8) 2.6 (0.9) 0.6 (1.3) Trade 3.4 (0.7) 3.4 (0.7) 3.1 (1.0) 3.0 (0.9) 2.6 (0.9) 0.6 (1.0) Construction 3.6 (0.8) 3.4 (0.7) 3.1 (1.0) 3.0 (0.9) 2.6 (1.0) 0.4 (1.3) Services 3.5 (0.8) 3.3 (0.8) 3.2 (0.9) 2.9 (1.0) 2.7 (0.9) 0.5 (1.2) Total economy 3.5 (0.7) 3.3 (0.8) 3.1 (0.9) 3.0 (0.9) 2.7 (0.9) 0.5 (1.2) Economic sector Delivery period Degree of product differentiation Other* The figures represent the mean score, the standard deviation being given in parentheses. Note: Companies indicated the importance of each determinant by rating them from 1 (unimportant) to 4 (very important). * 0 was assigned to companies which did not identify other factors. 11 In this vein, recent papers such as that by Benkovskis and Wörz (2013) examine the performance of exports of emerging economies, observing a substantial increase in their market shares concurrently with deteriorating price competitiveness. In this context, the degree of correlation between export dynamics (rapid growth) and the movements in the real effective exchange rate (real appreciation trend), which economic theory posited to be high, empirically proved to stand significantly lower. Thus, the said authors explain the advance in exports by developing a new measure of competitiveness that also includes non-price factors such as quality. 4. Price setting Who sets the price? About half of the surveyed companies set prices by bargaining with their customers, and only 43 percent have full price-setting power. The picture is significantly different from that of 2005 (the reference period in the previouslyconducted survey2), when over 60 percent of the firms set prices directly and merely a third of them resorted to bargaining. This change in companies’ price-setting behaviour probably mirrors, to a large extent, their adapting to the severe fall in demand, against the backdrop of the recent financial and economic crisis, as well as of the structural changes affecting the economy. Chart 3. Price setting % direct bargaining 49 43 5 the company itself the parent company 3 the price is regulated In agriculture, the share of companies that set their prices by bargaining is considerably wider, i.e. approximately 80 percent, given the prevalence of long-term contracts with various large companies that have stronger bargaining power. Conversely, as expected, trading companies set prices autonomously, as the increased fragmentation of their customer base (which consists chiefly of population and SMEs) and the lower frequency of stable commercial relationships secure their dominant position with respect to their business relationships. How is the price set? At the level of the economy as a whole, the price is primarily set as a (fixed and/or variable) margin over the variable cost per unit of output. The share of firms applying this pricing strategy is higher than in the pre-crisis period (63 percent in 2013 against around 40 percent in 2005), when prices were mostly set according to the market price. Furthermore, 54 percent of companies set their The survey referred to in the paper by Copaciu et al. (2010) was conducted during October-November 2006 and the questionnaire used 2005 as reference period. 2 12 prices depending on the developments in the prices of their main competitors, whereas merely 11 percent of them use indexation schemes. Most small-sized companies and those operating in agriculture, trade and the services sector take into account the prices charged by their main competitors when setting their own prices, amid the overly strong market competition, particularly since only few of them claim they are among the top ten firms on the main product market. Chart 4. Pricing strategy Economic sectors Total economy 90 % % 90 75 75 60 60 45 45 30 30 15 15 0 a b c a) depending on the prices of the main competitors b) margin over costs c) indexation 1 2 3 4 5 6 0 1 - agriculture, 2 - mining, 3 - manufacturing, 4 - construction, 5 - trade, 6 - services An important feature of the price-setting mechanism is price differentiation by the quantity purchased, market conditions and seasonality. In 2013, selling prices of most companies and particularly those having business relationships with other firms differed mainly in terms of the quantity purchased, as well as of market conditions, especially in the construction sector. It is worth noting that approximately 75 percent of the surveyed companies base their pricing decisions on a comprehensive information set covering both the recent past and forecasts, a similar percentage being mentioned in the paper by Copaciu et al. (2010). Chart 5. Information underlying pricing decisions 100 % 80 60 40 20 0 2013 recent past 2005 forecasts both 13 This fact directly impacts the design of the macroeconomic models underlying monetary policy. In spite of being largely used for monetary policy analysis in dedicated literature, models such as the New Keynesian Phillips curves, which are based on the assumption of perfectly rational and strictly forward-looking economic agents, cannot account for the relative persistence of inflation seen in practice. The explanation lies in companies using both historical data deemed relevant and forecasts in setting prices, as confirmed, in Romania’s case, by Copaciu et al. (2010) as well. Consequently, macroeconomic models that include hybrid versions of the Phillips curve capture inflation developments better. 5. Price reviews versus price changes How is the price reviewed? Empirical evidence has shown that firms do not adjust their prices on an ongoing basis, in response to any change in economic conditions. With a view to modelling such behaviour, two theories were put forward in dedicated literature: price reviews are carried out regularly (time-dependent pricing rules) or depending on the economic situation at a given point in time (statedependent pricing rules). The former rules imply a higher degree of price stickiness, given that under such rules price reviews and implicitly price changes are undertaken at dates explicitly set forth by the company and not as an immediate response to the change in economic conditions. Chart 6. Price reviewing policy 60 % 50 40 30 53 20 38 10 0 9 timedependent statedependent both Over 50 percent of companies across the economy pursue a time-dependent pricing policy, a significantly wider share than in 2005, when merely 15 percent of firms reviewed their prices regularly. Moreover, survey findings point towards a positive correlation between company size and preference for a time-dependent pricing policy, as shown also by Copaciu et al. (2010). 14 About 75 percent of large companies pursued such a pricing strategy either exclusively or in conjunction with other state-dependent pricing rules. Chart 7. Price reviews according to company size % 100 timedependent 80 statedependent both 60 40 51 20 67 55 40 37 9 0 25 9 7 small-sized companies medium-sized companies large companies Concerning the frequency of price reviews, this survey does not reveal the prevalence of a specific time interval across the economy, given the roughly equal percentages of the three frequencies indicated in the questionnaire – at least once a month, four times a year and twice or once a year. Differences are visible in agriculture and trade, where firms tend to review their prices at least once a month (closely linked to the high degree of competition facing these sectors), as well as in services, where most companies report two or only one review per year, in line with the implicitly lower competition and the seasonality of certain service activities (such as the Easter period, the winter holidays, the summer vacation). Chart 8. The frequency of price reviews % 37 26 31 45 24 24 14 42 0 25 at least once a month 50 four times a year 37 6 Manufacturing 5 Mining 7 75 twice or once a year Trade Construction 30 35 30 Services 4 39 30 25 7 11 32 30 27 Total economy 28 22 46 6 Agriculture 100 less frequently 15 How is price changed? Although most firms review their prices on a regular basis, prices are adjusted only following relevant changes in the economic environment. Thus, price adjustments occur at two stages. The first stage concerns the regular review conducted at predefined time intervals, while the actual change takes place at a second stage, provided there is a significant difference in price from the level indicated in the review. Chart 9. Price changing policy 75 % 50 25 51 61 42 7 0 40 37 agriculture on a regular basis 55 51 9 2 mining manufacturing 52 41 54 40 8 4 construction trade in case of changes in the economic environment 40 6 services both strategies Similarly to the findings regarding price reviews, large companies display a more pronounced stickiness also relative to price changes, taking mainly a time-dependent approach (63 percent). The findings show actually a feature of the large companies’ administrative structure, i.e. that they normally have a specific department for price reviews and changes, with a strict schedule, where deviations occur only in case of major cost shocks. The two-stage process of price adjustment is also confirmed by price changes occurring significantly less frequently than price reviews. Around 43 percent of companies change their prices twice or once a year, while only 25 percent change their prices at least once a month and 22 percent four times a year. At sectorial level, a higher frequency of price changes is recorded in the agriculture and trade sectors, where respectively 37 percent and 40 percent of companies change their prices at least once a month. By company size, large companies post a significantly higher degree of price stickiness, half of them changing their prices twice or once a year. 16 Chart 10. The frequency of price changes % 27 22 20 43 18 52 40 34 29 19 30 24 62 37 0 18 25 at least once a month 37 50 four times a year 4 Trade Construction 15 49 31 Services 10 22 26 Total economy 8 8 Manufacturing 7 Mining 8 Agriculture 75 twice or once a year 100 less frequently With respect to the time-dependency hypothesis of price changes, survey results do not indicate a clear seasonality, 84 percent of firms declaring that their price adjustments do not take place at a specific month. Such a seasonality is clearly typical of agriculture, where one third of the companies declare that they change prices mainly in Q2 and Q3. Chart 11. Do price changes follow a seasonal pattern? Agriculture Total economy 90 % % 12 75 10 60 8 45 6 84 30 4 15 2 0 16 No Yes Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. 0 Which are the driving factors of price changes? Supply-side factors continue to hold a decisive influence on price increases, similarly to the pre‑crisis period. Costs of raw materials and labour further rank first and second among the driving forces underlying price increases, followed by the quality of products/services, which replaced changes in demand and which, in fact, is considered the most important element competitiveness‑wise. 17 Turning to the other determinants, the changing features of the business environment also altered their relative relevance in relation to the findings of Copaciu et. al (2010). Specifically, the rise in financial costs gained significant ground from the pre-crisis period, standing forth in the ranking, while demand lost markedly in importance, although it seems hard to believe that the latter’s impact on price increases is negligible. Most likely, firms based their answers solely on their recent experience, marked by a lack of demand-pull inflationary pressures, and therefore these answers cannot be viewed as describing firms’ behaviour under normal economic circumstances. Moreover, the relevance of the exchange rate for both price increases and decreases declined considerably, possibly owing to its significantly lower volatility. Table 8. The determinants of price changes Price increase Driving factor Price decrease Mean score Driving factor Mean score 1. Costs of raw materials 3.22 1. Costs of raw materials 3.00 2. Labour costs 3.08 2. Labour costs 2.93 3. Product quality 2.87 3. Demand 2.86 4. Financial costs 2.73 4. Main competitors’ prices 2.77 5. Other production costs 2.68 5. Product quality 2.75 6. Main competitors’ prices 2.64 6. Financial costs 2.66 7. Exchange rate 2.64 7. Other production costs 2.31 8. Inflation rate 2.58 8. Exchange rate 2.48 9. Demand 2.42 9. The company’s liquidity 1.99 10. The company’s liquidity 2.14 Note: Companies indicated the importance of each factor by rating them from 1 (unimportant) to 4 (very important). It should be noted that the present survey does not reveal an asymmetric behaviour of companies as to price increases and decreases, costs of raw materials and labour being deemed the most important driving factors in the case of a downward adjustment as well. At first glance, the result is surprising, as it is at odds with the high degree of competition pointed to by this survey, as well as with the findings of the research on the euro area countries undertaken by IPN and of the survey conducted by Copaciu et. al (2010) in Romania, that single out demand-side factors (competitors’ prices and the fall in demand) as the most important. In reality, however, firms’ responses tend to reflect almost exclusively their most recent experience, when the economic environment in which they operated has displayed low but relatively stable demand (free of significant demandside shocks). These demand conditions would explain why firms are prone to cutting prices as a response to a decline in production/operation costs instead of seizing the opportunity of raising their profit margin. 18 Furthermore, this survey reveals a notable impact of demand and the main competitors’ price developments on the decision to cut prices. However, this impact is not prevailing, even though the current economic context and the high degree of competition would have warranted a higher importance of these factors. 6. Price stickiness Economic literature abounds in theories that account for the lack of an immediate price response to economic shocks. The theory of implicit contracts relies on long-term business relationships and the clients’ preference for stable prices. The idea of an “invisible handshake” was initially advanced by Okun in 1981. He analysed the companies’ response to a rise in costs versus demand and noticed a higher degree of stickiness in the latter’s case owing to its being perceived as unjust by most customers. The theory of explicit contracts implies the existence of written or verbal long-term arrangements with customers, meaning that prices stay constant until the arrangement in question is renegotiated. These arrangements help to make future sales and prices more predictable from the companies’ and clients’ perspective respectively. They are actually the main determinants of price stickiness. The theory of coordination failure looks at companies’ interactions and assumes that prices remain unchanged reflecting the lack of adjustments at competitors’ level. This theory builds on a strong competition in the market. The theory of price readjustment or temporary shocks maintains that prices hardly respond to demand or supply shocks that are considered temporary, given the risk of having to readjust prices shortly afterwards in the opposite direction. It is not relevant whether the shock is really short‑lived or not, the companies’ perception of it is what matters. The theory of quality signals assumes that firms avoid cutting prices because customers might wrongly interpret price adjustments as a decrease in quality. The theory of pricing thresholds is based on a discontinuous price-demand relationship. In such context, firms set their prices at psychologically attractive thresholds and raising the price above these thresholds would reduce demand significantly. The theory of menu costs points out that the act of changing prices is deferred because it implies certain additional costs (changing price tags and catalogues). The theory of changing non-price factors starts from the premise that price is but one among the many features of a product that may be revised in the face of a changing economic environment, as companies may choose to adjust guarantees, the delivery period or payment deadlines instead of prices. 19 The theory of costly information alleges that the price adjustment decision implies additional costs linked to gathering the relevant information necessary for adopting and implementing such decisions. In 2011-2012, firms changed their prices four times a year on average across the economy as a whole, not showing significantly higher flexibility compared with the pre-crisis period, when price changes occurred three times a year. Table 9. Average frequency of actual price changes in 2011-2012 Agriculture Mining 2011 7 2 2 2012 7 2 2 Trade Services Total economy 2 8 3 4 2 9 3 4 Manufacturing Construction In industry and construction, prices were adjusted less frequently (twice a year), whereas in agriculture and trade, price changes took place more often, these latter sectors actually revealing a high degree of flexibility, higher than that seen in 2005. It is primarily implicit and explicit contracts that drive companies to delay price changes. This has not changed since 2005 and the result is nowhere close to surprising, given the steadiness of customer relationships and the majority share held by long-term arrangements in the turnover. Furthermore, most research works carried out by IPN endorse these two theories. Given the fierce competition facing small- and medium-sized enterprises that are prevalent in certain economic sectors, another driving factor of price stickiness has to do with competition, especially in agriculture, trade and services. Thus, a firm sticks to its prices because none of its main competitors introduced any price changes. Another significant determinant of the companies’ decision to delay changing their prices lies with the risk of having to readjust the price in the opposite direction within a short time period. The implications of this type of behaviour are very important – as long as companies forecast temporary demand or cost shocks, prices remain unchanged even though the current economic context might command an adjustment. 20 Table 10. Determinants of price stickiness Mean score Percentage of companies confirming the theory 1. Theory of implicit contracts 3.37 73.5 2. Theory of explicit contracts 3.35 67.1 3. Theory of coordination failure 3.05 52.2 4. Theory of temporary shocks 3.04 47.8 5. Theory of changing non-price factors 3.03 54.3 6. Theory of quality signals 2.97 55.9 7. Theory of costly information 2.76 33.2 8. Theory of pricing thresholds 2.61 31.6 9. Theory of menu costs 2.40 27.5 Note: Companies indicated the importance of each factor by rating them from 1 (unimportant) to 4 (very important). Companies’ response to economic shocks Price stickiness can be looked into also by analysing the companies’ response to various demand or supply shocks. In order to capture this aspect, the questionnaire included two questions regarding the companies’ response as to adjusting prices, production, wages or accepting the loss by cutting the profit margin following an unexpected decline in demand or an unforeseen rise in costs of raw materials. Chart 12. Companies’ response to an unforeseen rise in costs of raw materials ↑P Agriculture mean score 3.06 ↓Pr ↑P 2.87 ↓Pr ↓S ↓Q 2.11 2.00 ↑P ↓Pr ↓S ↓Q 2.53 ↓S 3.07 ↑P ↓Pr 2.83 ↓S 2.22 ↓Q 2.22 1.0 1.5 2.0 2.5 3.0 3.5 3.10 ↑P ↓Pr 2.81 ↓Q 1.0 1.5 2.0 2.5 3.0 3.5 Construction mean score Mining mean score 2.05 1.0 1.5 2.0 2.5 Trade mean score 3.0 2.17 2.12 1.0 1.5 2.0 2.5 3.0 3.5 3.07 2.83 ↓Q 2.16 ↓S 2.12 3.5 2.96 2.75 Manufacturing mean score 1.0 ↑P ↓Pr ↓S ↓Q 1.5 2.0 2.5 Services mean score 3.0 3.5 2.79 2.76 2.17 2.04 1.0 1.5 2.0 2.5 3.0 3.5 Note: Companies indicated the degree of probability of each factor by rating them from 1 - improbable to 5 - highly probable; ↑P – price increase, ↓Pr – profit margin decrease, ↓Q – production decline, ↓S – wage cut. 21 A relatively low degree of price stickiness can be noticed in the case of a supply shock. For most companies, a rise in costs of raw materials is likely to prompt an increase in prices. The pass‑through is fairly quick, 31 percent of companies raising their prices within approximately a month after the shock, 29 percent within one to three months, and 27 percent within three months to one year. This result is also linked to the significant relevance of these costs for price increases in all economic sectors. Moreover, in industry (mining and manufacturing) and construction sectors, 40 to 50 percent of companies frequently or even always change their prices concurrently with suppliers. Chart 13. Companies’ response to a negative demand shock Agriculture ↓P ↓ Pr ↓S ↓Q mean score 3.04 2.98 2.29 2.26 1.0 1.5 2.0 2.5 3.0 ↓ Pr Mining mean score 3.10 ↓ Q 2.96 ↓ Pr ↓Q ↓S ↓P 2.65 1.5 2.0 2.5 3.0 ↓ Pr 2.89 ↓Q 2.88 ↓P 2.80 ↓S 2.80 ↓ Pr ↓P ↓S ↓Q 3.04 2.84 2.59 1.0 1.5 2.0 2.5 3.0 3.5 3.5 Trade mean score Construction mean score 3.12 ↓P ↓S 2.61 1.0 3.5 Manufacturing mean score Services mean score 2.96 2.91 2.63 2.62 ↓P 2.92 ↓ Pr 2.86 ↓S ↓Q 2.66 2.53 1.0 1.5 2.0 2.5 3.0 3.5 1.0 1.5 2.0 2.5 3.0 3.5 1.0 1.5 2.0 2.5 3.0 3.5 Note: Companies indicated the degree of probability of each factor by rating them from 1 - improbable to 5 - highly probable; ↓P – price decrease, ↓Pr – profit margin decrease, ↓Q – production decline, ↓S – wage cut. As regards the response to a negative demand shock, companies operating in agriculture, trade and services post the highest flexibility, their reaction involving price decreases, notably by cutting the profit margin. Findings match expectations, given that: ■ output decline is not an alternative for companies in agriculture and, moreover, producers’ bargaining power in price setting is generally weak – on the one hand, small- and mediumsized enterprises prevail and, on the other hand, large companies account for an above-average share in total customers; ■ profit margin is among the important components of the final price for trade and services companies. In manufacturing, the companies’ option to cut production instead of adjusting prices can be accounted for also by the dominant presence of large companies that generate roughly two thirds 22 of the sector’s turnover. This sector is dominated by setting prices as margin over costs and around one third of companies estimate they rank in the top ten companies at national level on the market segment targeted by their main product, which indicates these firms’ higher power to set prices, that would ensure them an increased resilience in the face of a decline in demand and a quick pass-through of higher costs to prices. Furthermore, price stickiness of firms in case of a decline in demand, yet not in the case of an increase in costs, may also signal that companies in this sector work with low profit margins. In mining and construction, no clear strategy could be identified, owing to the existing inconsistencies across answers, as companies in these sectors claim they are very likely to reduce their profit margins following an unforeseen decline in demand, but much less likely to cut their prices. These inconsistences are possibly due to companies having considered the change in their total profit instead of that in their profit margin in formulating their answers. 7. Wage policy How much do labour costs count for firms? Labour costs add up to little under a third of companies’ total costs (on average 29 percent), with small- and medium-sized companies facing the highest pressure. Should a ranking be made across economic sectors, as expected, the share of labour costs in total costs is the highest in the services sector. Chart 14. Share of labour costs in total costs 3,000 Total economy 2,500 Median: 25% Mean: 28.8% 1,500 1,000 • Mean 3 4 5 500 6 0 10 20 Micro-enterprises 28.2% Median 2 2,000 0 1 30 40 50 SMEs 30.1% 60 70 80 90 100 Large companies 29.5% 0 10 20 30 40 50 60 70 80 90 100 1. Trade 4. Mining 2. Agriculture 5. Manufacturing 3. Construction 6. Services 23 What is the education level of the labour force? From blue to white collar The education level of employees is of significance for the labour cost policy, as the salary level depends on education. According to expectations, agriculture and construction sectors comprise the highest number of low-educated employees (over 20 percent of total staff in each case), whereas in services and trade sectors, more graduate or postgraduate employees are hired. Chart 15. Education level % Trade 9 62 Mining 10 66 Services 11 59 Manufacturing Construction Agriculture 17 22 28 29 25 30 67 16 58 20 50 0 20 40 60 low medium 22 80 100 higher NIS data confirm survey results – in 2013, the lowest average gross wage earnings were recorded in agriculture (lei 1,657) and construction (lei 1,778). By contrast, in the trade sector, which posts the highest share of medium and higher education employees, wages are low, the average gross income standing at only lei 1,945. On average, the highest wage was paid in the mining industry (lei 4,227), approximately twice that in the manufacturing sector (lei 2,059). Wage adjustment mechanism In order for the survey to identify potential downward wage rigidity, it is necessary to establish the proportions to which automatic wage indexation schemes and flexible mechanisms that allow for wage raises below inflation level respectively are used across the economy. Therefore, companies were asked about the use of the inflation rate as parameter for wage adjustment. Across the economy, 24 percent of firms stated that inflation rate is taken into account in setting wages, yet only 16 percent of companies employ an automatic indexation mechanism, with similar results for all economic sectors. The current survey reveals lower percentages compared with those found by Copaciu et. al (2010)3. This difference can be accounted for, on the one hand, by the changes in the labour market conditions, in that the cyclical position of the economy has likely weakened the bargaining power of employees, and, on the other hand, by the amendments to the wage negotiation framework. The latter were prompted by the entry into force as of May 2011 of the new Labour Code dismissing the national collective labour agreement. Moreover, these factors are probably accompanied by the lower inflation rates recorded after 2005. Which is the frequency and period of wage adjustments? The survey reveals that, in Romania, wages are stickier than prices. Companies were asked to assess the frequency of wage adjustments according to their determinants: adjustments driven by indexation to the inflation rate and adjustments based on other determinants. In most cases, 3 24 For example, in the pre-crisis period, the share of companies indexing wages to inflation stood at 37 percent. indexation to the inflation rate occurs once a year for 54 percent of companies. By contrast, wage adjustments driven by other factors than inflation increase are generally less frequently implemented, at least every two years, highlighting a rare renegotiation of wages. This behaviour is commonplace across the main economic sectors. However, the most frequent changes are recorded in the manufacturing sector, determined by price increases, as well as by other factors. On the other hand, the survey does not point to a definite seasonality of wage adjustments, but, where such a pattern was mentioned, employees’ wages are most likely to be adjusted in January. Chart 16. Frequency of wage adjustments 60 Frequency % 40 54 41 20 0 1 2 3 4 1 Inflation rate excluded 2 3 4 Indexation to inflation 1 - more frequently than once a year 3 - every two years 4 - less frequently 2 - once a year Dec. Nov. Oct. Sep. Aug. Jul. Jun. May Apr. Mar. Feb. Jan. no month Period % 82 � 0 2 4 6 8 10 40 60 80 100 Chart 17. Frequency of wage adjustments at sectorial level Factors excluding inflation rate % % 39 31 33 Services 14 50 36 62 Trade 12 52 36 65 Construction 8 Manufacturing 10 54 42 35 36 0 25 more often Indexation to inflation 51 63 58 50 Mining 60 63 Agriculture 50 75 100 once a year less frequently 42 16 0 25 more often 30 37 48 50 once a year 36 75 100 less frequently 25 However, there has been a change in the wage adjustment mechanism as compared with the pre‑crisis period, when most wage raises occurred more than once a year – according to Copaciu et. al (2010), 28 percent of the surveyed firms would raise wages more than once a year, while only 14 percent of them would review and adjust wages once every two years or less frequently. Which are the factors driving wage adjustments? Firms were asked to rank by importance each factor impacting upon the decision to increase wages. In order to test for any asymmetry in the process of wage adjustment, the same question was asked also regarding the decision to cut wages. Companies identified two factors, i.e. labour productivity and company profitability, as the most relevant for both wage raises and cuts. A slight difference can be noticed however in the firms’ behaviour. Specifically, raises seem to be dictated rather by employees’ improved individual efforts4, whereas the companies’ economic condition seems to prevail in the case of pay cuts. Moreover, over 70 percent of respondents believed that a legal amendment leading to an increase in the minimum gross wage also represents a main determinant of raising salaries. The two-stage process of increasing the minimum gross wage implemented during 2013, which is the reference period in the current survey, may have had a possible impact on responses. The findings are similar to those of Copaciu et. al (2010) only as regards the high importance of productivity. In the aforesaid paper, the question is formulated in a general manner, namely regarding the main driving factors of wage adjustments – productivity, taxes, demand, and inflation rate. Nevertheless, authors state that findings must be interpreted with caution, because firms might have associated productivity also with other determinants that were not explicitly cited, e.g. the decline in labour supply. 4 26 However, in the case of wage increases, statistical tests show a roughly close-to-zero gap between the mean scores of the first two determinants. Table 11. Determinants of wage adjustments Wage raise Wage cut Mean score Percentage of firms* Mean score Percentage of firms* 1. Productivity 3.10 80.9 1. Profitability 3.00 76.4 2. Profitability 3.08 79.9 2. Productivity 2.93 74.0 3. Change in the minimum gross wage 2.98 71.6 3. Tax changes 2.86 56.2 4. Tax changes 2.55 55.5 4. Change in the minimum gross wage 2.77 55.1 5. Change in labour supply 2.34 45.1 5. Change in labour supply 2.75 43.8 6. Change in other costs 2.27 42.3 6. Change in other costs 2.66 43.8 Determinant Determinant Note: Companies indicated the degree of importance of each factor by rating them from 1 (unimportant) to 4 (very important). * Percentage of companies that rated the factor as important (at least 3). 8. Conclusions Romanian companies operate on a highly competitive and specialised domestic market, defined by long-term customer relationships – the share of long-term arrangements in the total turnover exceeds 50 percent across all economic sectors, peaking at 59 percent in agriculture. All companies included in the survey perceive they have been facing a high and/or a very high degree of competition as regards their main product and only 27 percent of companies consider they rank among the national top ten companies on the market segment targeted by their main product. Around 50 percent of companies negotiate prices with their customers, whereas only 43 percent of companies hold complete price-setting control, their main strategy consisting in setting prices as a (fixed and/or variable) margin above the variable cost per unit of output. Most companies charge differentiated selling prices, 75 percent of them basing their price-setting decision on a comprehensive set of information from the recent past, as well as on forecasts. Across the economy, over 50 percent of companies apply a time-dependent pricing policy, the actual price adjustments occurring solely in the event of economic environment changes. This implies that price adjustment takes place at two different stages: firstly, the price is reviewed at certain predefined time intervals and then changed should a significant difference from the optimal price be observed. The main determinants of price changes are supply-side factors, namely costs of raw materials and labour costs. 27 Except for agriculture, where one third of the companies indicate a change in prices especially in Q2 and Q3, no clear seasonality can be observed. In 2011 and 2012, prices were revised on average four times a year across the economy as a whole, without noticing a significant flexibility compared to the pre-crisis period, when price changes took place three times a year. Price changes occurred less frequently in industry and construction, whereas in agriculture and trade, they were more frequent, the latter sectors showing even a high degree of flexibility, also in comparison to 2005. The main factors driving firms to delay price changes are implicit and explicit contracts, and this is not at all surprising, given the steadiness of customer relationships and the majority share of long‑term contracts in the turnover. The analysis of companies’ response to supply shocks versus demand shocks reveals roughly low price stickiness in the former case. For most companies it is more likely that an increase in costs of raw materials be transferred to prices. This pass-through takes place fairly quickly: some 31 percent of companies raise their prices approximately one month after the shock, 29 percent one to three months and 27 percent three months to one year. In case of a negative demand shock, manufacturing companies post a higher degree of stickiness, opting for decreasing their output level instead of adjusting their prices. Furthermore, the degree of stickiness appears to be directly proportional to the size of the company. Across the economy, only 24 percent of companies take into account the inflation rate in setting wages and, compared with prices, wages are much stickier. In most cases, indexing wages to the inflation rate takes place once a year, whereas wage adjustments driven by other factors are generally implemented less frequently, at least every two years. Employees’ productivity and companies’ profitability stand as the main determinants of wage adjustments. 28 References Alvarez, Luis J., Hernando, Ignacio The Price Setting Behaviour of Spanish Firms. Evidence from Survey Data, ECB Working Paper No. 538, October 2005 Amirault, David, Kwan, Carolyn, Wilkinson, Gordon Survey of Price-Setting Behaviour of Canadian Companies, Bank of Canada Working Paper 2006-35, September 2006 Aucremanne, Luc, Druant, Martine Price-Setting Behaviour in Belgium. What Can Be Learned from an Ad Hoc Survey?, ECB Working Paper No. 448, March 2005 Benkovskis, Konstantins, Wörtz, Julia Non-Price Competitiveness of Exports from Emerging Countries, ECB Working Paper No. 1612, November 2013 Blinder, Alan S. Why Are Prices Sticky? Preliminary Results from an Interview Study, American Economic Review 81 (2), 1991 Copaciu, Mihai, Neagu, Florian, Braun-Erdei, Horia Survey Evidence on Price-Setting Patterns of Romanian Firms, Managerial and Decision Economics 31(2-3), 2010 Fabiani, Silvia, Druant, Martine, Hernando, Ignacio et al. What Firms’ Surveys Tell Us about Price-Setting Behavior in the Euro Area, International Journal of Central Banking 2(3), 2006 Fabiani, Silvia, Gattulli, Angela, Sabbatini, Roberto The Pricing Behaviour of Italian Firms: New Survey Evidence on Price Stickiness, paper delivered at the Inflation Persistence in the Euro Area Conference, Frankfurt am Main, 10-11 December 2004 Hoeberichts, Marco, Stokman, Ad. Price Setting Behaviour in The Netherlands. Results of a Survey, ECB Working Paper No. 607, April 2006 Kwapil, Claudia, Baumgartner, Josef, Scharler, Johann The Price-Setting Behavior of Austrian Firms. Some Survey Evidence, ECB Working Paper No. 464, March 2005 Loupias, Claire, Ricart, Roland Price Setting in France. New Evidence from Survey Data, ECB Working Paper No. 423, December 2004 Lünnemann, Patrick, Mathä, Thomas Y. New Survey Evidence on the Pricing Behaviour of Luxembourg Firms, ECB Working Paper No. 617, May 2006 Martins, Fernando The Price Setting Behaviour of Portuguese Firms. Evidence From Survey Data, Banco de Portugal Working Paper No. 4, January 2006 29 Okun, Arthur Prices and Quantities: A Macroeconomic Analysis, Washington, DC.: The Brookings Institution, 1981 Stahl, Harald Price Setting in German Manufacturing. New Evidence from New Survey Data, ECB Working Paper No. 561, December 2005. 30 Appendix SURVEY ON PRICE-SETTING BEHAVIOUR I. COMPANY IDENTIFICATION DATA Correct possible errors and add missing information where appropriate: Statistical Business Register information: I.1. Name: I.2. Tax Identification Number: I.3. Legal status: I.4. Location: I.5. Postal code: I.6. Address: I.7. County: I.8. Telephone: I.9. Fax: I.10. E-mail: I.11. Main economic activity - NACE Rev. 2 class I.11.1. Code: I.11.2. Economic activity I.12. Subscribed share capital (lei): I.13. Turnover (lei): I.14. Average number of employees: II. IDENTIFICATION DATA OF THE PERSON FILLING OUT THE QUESTIONNAIRE II.1. Full name: II.2. Position: II.3. Telephone: Date: II.4. Fax: II.5. E-mail: Signature and seal D D M M Y Y Y Y Pursuant to Law No. 226/2009 on the organisation and functioning of official statistics in Romania, as subsequently amended and supplemented, and Law No. 312/2004 on the Statute of the National Bank of Romania, the information herein is confidential and may be used for the required statistical purposes alone. 31 III. GENERAL INFORMATION III. GENERAL INFORMATION III.1. What is your main product for the domestic market depending on the share of earnings stemming from it the 2012 turnover? III.1. inWhat is your main product for the domestic market depending on the share of earnings stemming from it in the 2012 turnover? % III.2. Your company's rank on the domestic market according to the market share of the main product is: one option. III.2. Check Youronly company's rank on the domestic market according to the market share of the main product is: a)Check top spot a only one option. top4spot b)a)top ba top104 c)b)top cb top10+ 10 d)c)top d) top 10+ III.3. Main customers for your main product on the domestic market are: one option. III.3. Check Mainonly customers for your main product on the domestic market are: a)Check households only one option. householdswithin the group b)a)companies % dc d a ba cb companies within the group c)b)SMEs SMEs d)c)large companies dc large companies e)d)general government ed e) general government e III.4. Type of business relationship with customers for your main product on the domestic market is generally: one option. III.4. Check Typeonly of business relationship with customers for your main product on the domestic market is generally: a)Check long-term (over a year) a only one option. long-term (over a year) b)a)short-term/occasional (less than a year) ba b) short-term/occasional (less than a year) b III.4.A. Specify the share of long-term contracts (over a year) in your 2012 turnover (%): III.4.A. Specify the share of long-term contracts (over a year) in your 2012 turnover (%): III.5. Indicate the importance of the determinants of your main product’s competitiveness on the domestic market: - unimportant, 2 - of minor importance, 3 - important, - very important) III.5. (1Indicate the importance of the determinants of your 4main product’s competitiveness on the domestic market: Rate of the options (1 - each unimportant, 2 - ofbelow. minor importance, 3 - important, 4 - very important) Rate each of the options below. a) price b)a)quality price c)b)degree qualityof product differentiation d)c)delivery period degree of product differentiation e)d)long-term relationships with customers delivery period f)e)other factorsrelationships (specify) with customers long-term f) other factors (specify) 1 a) b)a) c)b) d)c) 2 1 3 2 4 3 4 e)d) f)e) f) IV. PRICE-SETTING BEHAVIOUR IV. PRICE-SETTING BEHAVIOUR (questions in this section refer to the main product indicated with respect to question III.1.) (questions in this section refer to the main product indicated with respect to question III.1.) IV.1. Who sets the price? IV.1. Check Whoonly sets one the option. price? a)Check the price setoption. by the company itself onlyisone b)a)the company theprice priceisisset setby bythe theparent company itself c)b)the bargaining with the customers theprice priceisisset setbybydirect the parent company d)c)the by the authorities theprice priceisisregulated set by direct bargaining with the customers d) the price is regulated by the authorities IV.2. How is the price set? can be checked. IV.2. Several How isoptions the price set? a)Several depending on can the be developments in the prices of the main competitors options checked. b)a)adepending fixed margin to the variable cost per of output (labour costs and costs of other inputs) on is theapplied developments in the prices of unit the main competitors c)b)a avariable marginisisapplied appliedtotothe thevariable variablecost costper perunit unitofofoutput output(labour depending market fixed margin costson and costs conditions of other inputs) d)c)aaprice indexation rule is applied (e.g. inflation rate) variable margin is applied to the variable cost per unit of output depending on market conditions d) a price indexation rule is applied (e.g. inflation rate) 32 a ba cb dc d a ba cb dc d IV.3. Your company's pricing decisions are based, besides current information, on: Check only one option. a) data from the recent past b) expectations/forecasts c) both IV.4. a b c The selling price is generally: Check only one option. a) the same for all customers b) differentiated a b IV.4.A. If you checked option b) in question IV.4., specify to what extent your main customers benefit from preferential prices for your main product. Several options can be checked. If you checked option a) in question III.3., then fill out under Customers - Households; otherwise, fill out under Customers - Companies. IV.5. Customers - Companies (companies within the group, SMEs in Romania, large companies in Romania and general government) a) depending on the quantity purchased b) depending on market conditions c) in certain periods throughout the year d) other (specify) a b c d Customers - Households a) depending on the quantity purchased b) depending on market conditions c) in certain periods throughout the year d) other (specify) a b c d To what extent does your company experience price competition for the main product? Check only one option. a) overly strong competition b) strong competition c) moderate competition d) weak competition IV.6. a b c d The price of the main product is reviewed, without necessarily being changed: Several options can be checked. a) regularly b) depending on the economic situation (in response to a relatively strong shock) a b IV.6.A. If your answer in question IV.6. included option a), indicate the frequency of price reviews: Check only one option. 1) daily 2) weekly 3) monthly 4) four times a year 5) twice a year 6) once a year 7) less than once a year IV.7. 1 2 3 4 5 6 7 The price of the main product is actually changed: Several options can be checked. a) regularly b) depending on the economic situation (in response to a relatively strong shock) a b 33 IV.7.A. If your answer in question IV.7. included option a), indicate the frequency of price changes: Check only one option. 1) daily 2) weekly 3) monthly 4) four times a year 5) twice a year 6) once a year 7) less than once a year IV.8. 1 2 3 4 5 6 7 Are price changes more likely to be concentrated in any particular month? Check only one option. a) no b) yes (specify): IV.9. a b Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. Do you align the timing of your price changes with those of your suppliers? Check only one option. a) never b) sometimes c) often d) always a b c d IV.10. If you decided to increase the price of your main product by 10%, by what percentage would the demand for the said product fall, all other things being equal? Check only one option. a) more than 20% b) considerably more than 10%, but less than 20% c) approximately 10% d) considerably less than 10% e) the demand would remain virtually unchanged a b c d e IV.11. Indicate the importance of the following driving factors in raising your prices: (1 - unimportant, 2 - of minor importance, 3 - important, 4 - very important) Rate each of the options below. 1 a) the inflation rate b) an increase in costs of raw materials c) an increase in labour costs d) an increase in financial costs e) an increase in other production costs f) an increase in demand g) a higher exchange rate h) an increase in the main competitors' prices i) a higher product quality j) liquidity constraints 2 3 4 3 4 a) b) c) d) e) f) g) h) i) j) IV.12. Indicate the importance of the following driving factors in cutting your prices: (1 - unimportant, 2 - of minor importance, 3 - important, 4 - very important) Rate each of the options below. 1 34 a) a decrease in costs of raw materials b) a decrease in labour costs c) a decrease in financial costs d) a decrease in other production costs e) a decrease in demand f) a lower exchange rate g) a decrease in the main competitors' prices h) a lower product quality i) a liquidity surplus a) b) c) d) e) f) g) h) i) 2 d) an increase in financial costs e) an increase in other production costs f) an increase in demand g) a higher exchange rate h) an increase in the main competitors' prices i) a higher product quality j) liquidity constraints d) e) f) g) h) i) j) IV.12. Indicate the importance of the following driving factors in cutting your prices: (1 - unimportant, 2 - of minor importance, 3 - important, 4 - very important) Rate each of the options below. 1 a) a decrease in costs of raw materials b) a decrease in labour costs c) a decrease in financial costs d) a decrease in other production costs e) a decrease in demand f) a lower exchange rate g) a decrease in the main competitors' prices h) a lower product quality i) a liquidity surplus 2 3 4 a) b) c) d) e) f) g) h) i) IV.13. Indicate the average lag with which an upward/downward price change occurs following the increase/decrease in certain production costs (Use the following rates: 1 - less than a week, 2 - one week to one month, 3 - one to three months, 4 - three to six months, 5 - six months to one year, 6 - no price changes): Rate each of the options below. Increase 1 a) costs of raw materials b) labour costs c) financial costs d) other production costs 2 3 Decrease 4 5 6 1 2 3 4 5 6 a) b) c) d) IV.14. Indicate the importance of the following driving factors in postponing price changes: (1 - unimportant, 2 - of minor importance, 3 - important, 4 - very important, 0 - unable to assess) Rate each of the options below. 1 2 3 4 0 a) a) the existence of a fixed price that can only be changed when the contract is renegotiated b) b) the risk that competitors do not change their prices c) c) the risk that the company subsequently has to readjust d) its prices in the opposite direction d) clients' preference for stable prices; e) changing prices frequently could threaten customer relations. f) e) the risk that customers may interpret a reduction in price as a reduction in quality g) f) the costs involved in collecting the relevant information h) for price changing decisions i) g) the costs implied by price changes (e.g. costs of changing catalogues, price tags, etc.) h) the preference for maintaining prices at a certain psychological threshold (e.g. lei 99). i) a change in other agreement provisions (e.g. payment deadline, guarantees, etc.) IV.15. How many times did you change the price of your main product in 2011 and 2012? 2011 2012 V. WAGE-SETTING MECHANISM V.1. V.2. What is the share of labour costs in total costs (%)? Does your company have a policy that adapts changes in base wages to inflation? Check only one option. a) yes b) no V.3. a b If you checked option a) in question V.2., select the option that best refects the policy pursued: V.3.A. Wage changes are automatically linked to: 35 Check only one option. a) past inflation b) expected inflation a b V.1. V.2. What is the share of labour costs in total costs (%)? Does your company have a policy that adapts changes in base wages to inflation? Check only one option. a) yes b) no V.3. a b If you checked option a) in question V.2., select the option that best refects the policy pursued: V.3.A. Wage changes are automatically linked to: Check only one option. a) past inflation b) expected inflation or V.3.B. Although there is no formal rule, wage changes take into account: a b a) past inflation b) expected inflation a b Check only one option. V.4. V.4. V.4. How frequently is the base wage of an employee belonging to the main occupational group in your company How frequently is the base wage of an employee belonging to the main occupational group in your company typically changed? typically changed? Rate of the options if the of answer in question V.2. is a);to otherwise, only option a). Howeach frequently is the below base wage an employee belonging the mainrate occupational group in your company Rate each changed? of the options below if the answer in question V.2. is a); otherwise, rate only option a). typically Rate each of the options below if the answer in question V.2. is a); otherwise, rate only option a). V.5. V.5. V.5. V.6. V.6. V.6. a) wage changes due to factors excluding inflation rate a) excluding inflation rate b) wage changes due to factors indexation to inflation b) wage changes due to indexation to inflation a) wage changes due to factors excluding inflation rate Are wage adjustments more likelytotoinflation be concentrated in any particular month? b) wage changes due to indexation Are wage Check only adjustments one option. more likely to be concentrated in any particular month? Check only adjustments one option. more likely to be concentrated in any particular month? a) nowage Are a) no Check one option. b) yes only (specify): b) yes (specify): a) no Jan. Feb. Mar. Apr. May Jun. b) yes (specify): Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. Indicate theJul. importance factors in changing wage: Aug.of the following Sep. drivingOct. Nov. the baseDec. Indicate the importance of the following3driving factors changing the base wage: (1 - unimportant, 2 - of minor importance, - important, 4 -invery important) (1 - unimportant, 2 - of below. minor importance, - important, 4 -invery important) Rate eachthe of the options Indicate importance of the following3driving factors changing the base wage: Rate each of the options to raise the (1 - unimportant, 2 - of below. minor importance, 3 - important, 4Decision - very important) Rate each of the options below. V.7. V.7. V.7. V.8. Rate each of the options below. (1 - not relevant, 2 - of little relevance, 3 - relevant, 4 - very relevant) V.9. 4 4 1 2 3 4 a ba ba b 1 2 3 4 1 1 2 2 3 3 4 4 1 2 3 4 a) a) reduce prices a) a) b) b) reduce prices output 1 2 3 4 b) b) reduce output c) c) reduce cut wages a) a) prices c) c) wages d) d) cut accept the loss (by reducing profit margins) b) b) reduce output d) d) accept the loss (by reducing profit margins) c) c) cut wages How relevant is each of the following strategies when your firmd)faces an unforeseen rise in costs of raw d) accept the loss (by reducing profit margins) How relevant offuel the following materials (e.g.isa each rise in price)? strategies when your firm faces an unforeseen rise in costs of raw materials (e.g.isa 2each rise fuel price)? 3strategies (1 - not relevant, - ofin little - relevant,when 4 - very relevant) How relevant of therelevance, following your firm faces an unforeseen rise in costs of raw (1 - not relevant, 2rise - ofinlittle Rate each of the aoptions below. materials (e.g. fuelrelevance, price)? 3 - relevant, 4 - very relevant) a) increase Rate each ofprices the options below. V.9. V.9. 3 3 4 1 base 2 wage 3 4 a) 1base 2wage3 a) staff productivity a) 1 a) productivity b) b) staff developments in the company's profitability 2 3 4 1 2 3 4 b) b) developments in the company's profitability c) c) staff tax changes a) a) productivity c) c) changes d) d) tax change in labour supply b) b) developments in the company's profitability d) change in the labour supply gross wage economy-wide d) e) e) tax minimum c) c) changes e) e) change in the minimum f) f) change costs d) change in in other labour supply gross wage economy-wide d) f) f) change in other costs e) e) change in the minimum gross wage economy-wide How relevant is each of the following strategies when your firm faces an unexpected decline in demand? f) f) change in other costs How relevant is 2each therelevance, following3strategies your firm faces an unexpected decline in demand? (1 - not relevant, - of of little - relevant,when 4 - very relevant) (1 - not relevant, 2each - of of little - relevant,when 4 - very relevant) Rate each of theisoptions below. How relevant therelevance, following3strategies your firm faces an unexpected decline in demand? Rate each of the options below. (1 - not relevant, 2 - of little relevance, 3 - relevant, 4 - very relevant) 36 2 2 Decision to freeze/cut the Decision to freeze/cut the base wage base wage 1 2 3 4 Decision to freeze/cut the Decision raise the baseto wage base wage 1 2 3 the4 Decision to raise Rate each of the options below. V.8. V.8. 1 1 a) a) b) b) c) a) c) d) b) d) c) a) prices b) increase reduce output 1 2 3 4 b) reduce output c) cut wages a) increase prices c) wages d) accept the loss (by reducing profit margins) b) cut reduce output d) cut accept the loss (by reducing profit margins) c) wages What is the of employees your company according tod)their education level? d) accept thenumber loss (by reducing profitinmargins) What the number of employees in your company according a) low is education (no education, primary school or middle school) to their education level? What is theeducation number of employees in your company their education level? a) education (no education, primary school or middle school) toschool) b) low medium (high school, vocational school oraccording apprentice (1 - not relevant, 2 - of little relevance, 3 - relevant, 4 - very relevant) Rate each of the options below. 1 a) reduce prices b) reduce output c) cut wages d) accept the loss (by reducing profit margins) V.8. 2 3 4 a) b) c) d) How relevant is each of the following strategies when your firm faces an unforeseen rise in costs of raw materials (e.g. a rise in fuel price)? (1 - not relevant, 2 - of little relevance, 3 - relevant, 4 - very relevant) Rate each of the options below. 1 a) increase prices b) reduce output c) cut wages d) accept the loss (by reducing profit margins) V.9. 2 3 4 a) b) c) d) What is the number of employees in your company according to their education level? a) low education (no education, primary school or middle school) b) medium education (high school, vocational school or apprentice school) c) higher education (university or postgraduate studies) 37
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